What app users actually complain about

Most reported: Notes and folders automatically deleted · 26%

Most reported: Subscription price increased to extreme levels · 34%

Most reported: Faxes fail to send or deliver · 37%

Most reported: Cannot export or save documents without paying · 39%

Most reported: Forces paid subscription for basic features · 41%

Most reported: Cannot cancel subscription or trial · 34%

Most reported: Notifications do not arrive or clear properly · 17%

Most reported: App crashes or freezes immediately on opening · 11%

Most reported: Kicks me out and won't let me log back in · 27%

Most reported: Notifications delayed or not received · 11%

Most reported: Calls fail to connect or drop · 40%

Most reported: Delivers packages to the wrong address · 10%

Most reported: Tracking information is inaccurate or missing · 18%

Most reported: Low pay relative to effort · 22%

Most reported: Pay is lower than promised or missing · 39%

Most reported: Extreme lag and slow loading times · 22%

Most reported: App fails to locate or connect printer · 30%

Most reported: Watermark covers free version labels · 48%

Most reported: Cannot find printer via Bluetooth · 22%

Most reported: Cannot save videos over ten minutes · 17%

Most reported: Recordings disappear or fail to save · 30%

Most reported: Cannot export or share without Pro · 36%

Most reported: Must pay to save or export video · 42%

Most reported: Everything locked behind subscription paywall · 48%

Most reported: Charged immediately for free trial · 36%

Most reported: Too many long unskippable ads per video · 62%

Most reported: Forces app download to read web content · 29%

Most reported: Provides incorrect or hallucinated information · 35%

Most reported: Support denies refunds for canceled or unlivable stays · 26%

Most reported: App freezes or fails to load · 46%

Most reported: Account disabled without valid reason · 29%

Most reported: Age verification incorrectly flags users as underage · 14%

Most reported: Requires scanning face and ID for verification · 57%

Most reported: Messages fail to send · 16%

Most reported: Directions lead to wrong locations · 40%

Most reported: Account frequently banned without reason · 28%

Most reported: Frequent logouts and login failures · 23%

Most reported: Impossible to cancel MonoBoost subscription · 30%

Most reported: Charges card after cancelling the subscription · 41%

Most reported: Customer support unreachable or unhelpful · 39%

Most reported: Cannot book grooming appointments · 26%

Most reported: Cannot link or view US accounts · 20%

Most reported: Unable to withdraw earned funds · 59%

Most reported: Class registration and calendar errors · 24%

Most reported: Paywall blocks all app functionality · 48%

Most reported: Pros do not show up · 41%

Most reported: App and desktop do not sync · 25%

Most reported: Features locked behind multiple subscriptions · 30%

Most reported: Cancellation process is hidden or impossible · 35%

Most reported: Verification code login fails to work · 20%

Most reported: Mobile app does not allow website editing · 19%

Most reported: Crashes and freezes when editing website · 28%

Most reported: Basic features locked behind expensive paywalls · 32%

Most reported: Receipt upload fails, hangs or disappears · 18%

Most reported: Fails to automatically log trips · 47%

Most reported: Interface is unintuitive and cumbersome · 36%

Most reported: Customer support is unresponsive or broken · 23%

Most reported: Videos fail to load or play · 33%

Most reported: App displays Oops something went wrong error · 25%

Most reported: Prompts users to open financial apps · 24%

Most reported: Scammers use app for remote access · 88%

Most reported: Confusing navigation and poor tablet support · 27%

Most reported: Unexpected high subscription fees charged · 23%

Most reported: Fails to connect to Instagram account · 32%

Most reported: Refuses to refund subscription charges · 22%

Most reported: Mobile app lacks desktop features · 26%

Most reported: App crashes immediately upon launch · 11%

Most reported: Hard to find projects and information · 36%

Most reported: Mobile app lacks core desktop features · 36%

Most reported: No phone number or human customer support · 32%

Most reported: Unable to reach effective customer support · 34%

Most reported: Removed daily sales and reporting views · 36%

Most reported: App constantly freezes and crashes during use · 17%

Most reported: App crashes and freezes on launch or navigation · 23%

Most reported: Automatically charges card without user consent · 23%

Most reported: Bank connections disconnect and duplicate transactions · 18%

Most reported: Pro subscription still requires extra credits · 31%

Most reported: Translations are inaccurate or garbled · 27%

Most reported: Demands payment immediately to use features · 37%

Most reported: Emails take forever to load and sync · 24%

Most reported: Asks to reconnect accounts repeatedly · 20%

Most reported: Unpaid or delayed payment for completed jobs · 57%

Most reported: Logs out and requires login every launch · 22%

Most reported: Customer support is unresponsive · 23%

Most reported: Updates cause app to freeze or crash · 19%

Most reported: Customer support ignores messages and calls · 52%

Most reported: Limits model lookups to three per month · 22%

Most reported: App runs extremely slowly and lags · 28%

Most reported: App freezes and crashes constantly · 26%

Most reported: Data synchronization fails between systems · 11%

Most reported: OCR requires manual correction for every card · 52%

Most reported: App crashes frequently while in use · 16%

Most reported: App shows site is down error · 22%

Most reported: App constantly refreshes, flashes, or reloads · 19%

Most reported: Difficult and confusing menu navigation · 21%

Most reported: Charged for services not received · 27%

Most reported: App freezes or crashes on launch · 27%

Most reported: App crashes during navigation or usage · 29%

Most reported: Ads block scanner and are unclosable · 29%

Most reported: Unable to edit campaign content · 26%

Most reported: Charged after cancellation or free trial · 26%

Most reported: Constant Bluetooth and gateway connection drops · 26%

Most reported: App freezes and requires manual refresh · 33%

Most reported: Device disconnects while driving · 29%

Most reported: No option to cancel membership · 24%

Most reported: App crashes or freezes frequently · 31%

Most reported: App freezes constantly during house inspections · 23%

Most reported: App freezes or glitches during use · 36%

Most reported: Search criteria gets stuck or persists · 28%

Most reported: Paywall blocks basic file editing · 65%

Most reported: Forced subscription with no free trial · 24%

Most reported: Package delivery is excessively delayed · 39%

Most reported: Shipper never comes to pick up packages · 41%

Most reported: Cannot contact customer support or agent hotline · 40%

Most reported: Orders stuck at warehouse for days · 28%

Most reported: Parcels held at warehouse for days · 42%

Most reported: Customer support is missing or unresponsive · 33%

Most reported: App freezes and lags constantly · 45%

Most reported: Lost or damaged goods with no compensation · 18%

Most reported: Drivers or app cancel orders abruptly · 16%

Most reported: Orders sit for hours with no driver · 31%

Most reported: Unfair financial penalties and fee deductions · 24%

Most reported: Denies reimbursement for cancelled orders without receipt · 21%

Most reported: No drivers accept orders · 14%

Most reported: Multiple monthly account and service fees · 21%

Most reported: App hangs on loading screen at login · 26%

Most reported: Keeps demanding update after updating · 9%

Most reported: Notification badge won't clear after reading · 18%

Most reported: Laggy performance and slow screen loading · 20%

Most reported: Customer support and hotline fail to respond · 16%

Most reported: App crashes or fails to open · 26%

Most reported: Requires branch visit for activation · 33%

Most reported: Must switch between two separate apps · 32%

Most reported: AI ignores instructions or provides wrong answers · 45%

Most reported: Grades missing or updated very slowly · 19%

Most reported: Auto-renews subscription without promised advance notice · 13%

Most reported: Login crashes or connection errors · 15%

Most reported: Exam scores and academic results are missing · 16%

Most reported: Matchmaking system pairs with bots and bad players · 52%

Most reported: Constant order batching causes delivery delays · 28%

Most reported: Live football stream lags or disconnects · 30%

Most reported: Driver license or vehicle registration missing · 24%

Most reported: Delayed or missing booking cancellation refunds · 31%

Most reported: Too many ads during clock-in · 82%

Most reported: Password recovery requires paid support call · 38%

Most reported: AI provides irrelevant links or answers · 15%

Most reported: Captcha verification fails repeatedly · 35%

Most reported: Must visit Hanoi office to close account · 36%

Most reported: App freezes or lags during use · 29%

Most reported: Cannot log in with correct credentials · 38%

Most reported: Excessive platform and transaction fees · 25%

Most reported: Auto-approves returns without seller consent · 22%

Most reported: App crashes or lags during flash sales · 30%

Most reported: App freezes and loads slowly · 25%

Most reported: Order notifications fail to appear · 19%

Most reported: App fails or breaks after update · 20%

Most reported: App crashes immediately after update · 19%

Most reported: New updates make interface complicated and laggy · 24%

Most reported: App interface is extremely slow and laggy · 56%

Most reported: App lags and crashes constantly · 31%

Most reported: Support hotline and staff do not respond · 22%

Most reported: App crashes or kicks users out on launch · 20%

Most reported: App lags, freezes, or loses connection · 19%

Most reported: App crashes and freezes constantly · 32%

Most reported: Charged fee for verification code not received · 17%

Most reported: App fails to log in · 20%

Most reported: Referral rewards not received after 5 days · 19%

Most reported: No human support or hotline available · 33%

Most reported: Bank account linking fails or errors out · 15%

Most reported: Registration redirects to download page · 21%

Most reported: Cannot link bank accounts or cards · 22%

Most reported: App crashes immediately on launch on iPhone · 24%

Most reported: App crashes or freezes during use · 19%

Most reported: Grade entry section is missing · 24%

Most reported: Appointment booking fails or is ignored · 19%

Most reported: Appointment time not respected by hospital · 11%

Most reported: Cannot find existing patient medical records · 25%

Most reported: Cannot log in to account · 32%

Most reported: App forces constant updates every few days · 25%

Most reported: Login freezes or fails to connect · 25%

Most reported: App lags and loads very slowly · 25%

Most reported: Attendance check-in fails or lags · 20%

Most reported: Clock-in punches fail to record · 32%

Most reported: App freezes or lags after update · 20%

Most reported: Cannot book appointment on app · 32%

Most reported: App appointment ignored at hospital · 28%

Most reported: App crashes or fails to open · 15%

Most reported: Staff stop responding after payment is made · 34%

Most reported: Automatically logs out and disables Face ID · 20%

Most reported: App fails to log in · 21%

Most reported: Clock-in records missing or calculated incorrectly · 18%

Most reported: Cannot clock in or record attendance · 29%

Most reported: VNeID login button unresponsive · 59%

Most reported: Customer support hotline and chat do not respond · 28%

Most reported: App lags and freezes during use · 45%