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What users complain about in LastPass Password Manager

Security & accessApp Store12 Jul 202513 Sept 2026

36 complaints about LastPass Password Manager from 36 people, read from Google Play reviews rated 1–3 stars (12 Jul 2025 – 13 Sept 2026). The most repeated complaint is “Extremely hard yo use, not intuitive waste of money”, with 2 reviews. Complaints about v6.57.0 are 7 points more painful than about v6.56.0.

How to read these numbers: Only reviews rated 3 stars or below are collected, on purpose: this is a record of complaints, not a rating. It is not the app's App Store or Play Store score and must not be read as one.
Complaints
36
People
36
one per review
Themes
35
Avg pain
39

What they complain about

Complaints grouped by meaning, largest group first. Each name is a verbatim fragment of something somebody wrote, not an editorial label.

  • Extremely hard yo use, not intuitive waste of money
    2 complaints · 2 peoplepain 16
  • I sure hope no one with those glowing reviews of this app ever deals with being locked ou…
    1 complaint · 1 personpain 68
  • Difficult to figure out how to add a site to vault manually
    1 complaint · 1 personpain 36
  • LastPass Password Manager — Buggy, clunky.
    1 complaint · 1 personpain 40
  • They make it incredibly difficult to transfer out and their app is garbage.
    1 complaint · 1 personpain 64
  • I will start looking for a more user friendly option
    1 complaint · 1 personpain 39
  • I hate this app.
    1 complaint · 1 personpain 94
  • I didn’t rate it five stars because occasionally it won’t capture the information when I…
    1 complaint · 1 personpain 36
  • LastPass Password Manager — Locked out forever.
    1 complaint · 1 personpain 40
  • I have had my last pass what seems like forever at least 5 10 15 years If I have a proble…
    1 complaint · 1 personpain 40
  • Also, it reminds me that it’s not recommended for me to save my master password in case s…
    1 complaint · 1 personpain 20
  • Very frustrating!!
    1 complaint · 1 personpain 88

Did the last release help?

Complaints about v6.57.0 are 7 points more painful than v6.56.0. App Store only — Play reviews carry no version.

  • v6.57.0
    449 complaints12 Aug 2026
  • v6.56.0
    363 complaints02 Aug 2026
  • v6.34.0
    297 complaints31 Jul 2025
  • v6.33.0
    409 complaints20 Jul 2025
  • v6.32.0
    435 complaints12 Jul 2025

The reviews themselves

36 of 36 complaints, most painful first. Every one links to the review on the store.

  • App Storev6.57.011d agopain 94on the store ↗

    LastPass Password Manager — Garbage

    I hate this app.

  • App Storev6.33.029 Jul 2025pain 88on the store ↗

    LastPass Password Manager — Log in Issues

    Very frustrating!!

  • App Storev6.57.018 Aug 2026pain 87on the store ↗

    LastPass Password Manager — Frustrating and not reliable

    LastPass Password Manager — Frustrating and not reliable.

  • App Storev6.33.023 Jul 2025pain 80on the store ↗

    LastPass Password Manager — Setting up Lastpass with my new iPhone

    This was a nightmare getting Lastpass setup in my new iPhone.

  • App Storev6.58.015d agopain 68on the store ↗

    LastPass Password Manager — Running AWAY from LastPass!

    I sure hope no one with those glowing reviews of this app ever deals with being locked out of their account because their customer support (good luck trying to find it in the first place) is awful..

  • App Storev6.32.013 Jul 2025pain 64on the store ↗

    LastPass Password Manager — Worth leaving review

    They make it incredibly difficult to transfer out and their app is garbage.

  • App Storev6.34.005 Aug 2025pain 48on the store ↗

    LastPass Password Manager — Warning: do not use LastPass

    I’ve never been more frustrated in my life.

  • App Storev6.32.019 Jul 2025pain 48on the store ↗

    LastPass Password Manager — Wonderful some ways, annoying in others

    LastPass Password Manager — Wonderful some ways, annoying in others.

  • App Storev6.34.031 Jul 2025pain 48on the store ↗

    LastPass Password Manager — Good App, Horrible User Experience

    I wish I could leave a better review, but the fact that I run in to the same issues with trying to log in leaves me feeling frustrated with the app and having a one star experience.

  • App Storev6.58.014d agopain 40on the store ↗

    LastPass Password Manager — Poor Chinese support

    Poor customer service type, once you created a type you cannot modify the type.

  • App Storev6.57.015d agopain 40on the store ↗

    LastPass Password Manager — The worst app I have ever used in my life

    LastPass Password Manager — The worst app I have ever used in my life.

  • App Storev6.57.016d agopain 40on the store ↗

    LastPass Password Manager — Cannot Renew Account

    The LastPass support sucks.

  • App Storev6.57.019 Aug 2026pain 40on the store ↗

    LastPass Password Manager — Horrible Support

    LastPass Password Manager — Horrible Support.

  • App Storev6.57.013 Aug 2026pain 40on the store ↗

    LastPass Password Manager — Locked out forever

    LastPass Password Manager — Locked out forever.

  • App Storev6.56.002 Aug 2026pain 40on the store ↗

    LastPass Password Manager — Upset

    I have had my last pass what seems like forever at least 5 10 15 years If I have a problem, logging in it’s a huge problem… getting back in is horrific and I’m sick and tired of trying to deal with it

  • App Storev6.33.031 Jul 2025pain 40on the store ↗

    LastPass Password Manager — Web support is impossible

    LastPass Password Manager — Web support is impossible.

  • App Storev6.33.029 Jul 2025pain 40on the store ↗

    LastPass Password Manager — Very Weak for Family Sharing

    It does the basics just fine, though sometimes getting logged in can be a pain But shared passwords with family members are pathetic.

  • App Storev6.33.022 Jul 2025pain 40on the store ↗

    LastPass Password Manager — Worst ability to contact support, always getting locked out

    LastPass Password Manager — Worst ability to contact support, always getting locked out.

  • App Storev6.32.012 Jul 2025pain 40on the store ↗

    LastPass Password Manager — Buggy, clunky

    LastPass Password Manager — Buggy, clunky.

  • App Storev6.34.007 Aug 2025pain 39on the store ↗

    LastPass Password Manager — Why bother?

    I will start looking for a more user friendly option

  • App Storev6.56.006 Aug 2026pain 36on the store ↗

    LastPass Password Manager — Not so user friendly

    Difficult to figure out how to add a site to vault manually

  • App Storev6.33.027 Jul 2025pain 36on the store ↗

    LastPass Password Manager — Life Saver

    I didn’t rate it five stars because occasionally it won’t capture the information when I add an account and I have to do that manually.

  • App Storev6.32.014 Jul 2025pain 36on the store ↗

    LastPass Password Manager — autofill broke

    update your app ASAP

  • App Storev6.56.004 Aug 2026pain 33on the store ↗

    LastPass Password Manager — They make it difficult for you to recover your password.

    Don’t waste your time.

  • App Storev6.34.011 Aug 2025pain 33on the store ↗

    LastPass Password Manager — Image Upload Broken and No support available

    LastPass Password Manager — Image Upload Broken and No support available.

  • App Storev6.57.010d agopain 27on the store ↗

    LastPass Password Manager — Forces rules for master PW

    Service forces rules for a master password and then fails to require it except periodically.

  • App Storev6.57.019 Aug 2026pain 27on the store ↗

    LastPass Password Manager — Pretty bad

    LastPass Password Manager — Pretty bad.

  • App Storev6.32.015 Jul 2025pain 27on the store ↗

    LastPass Password Manager — Clunky

    LastPass Password Manager — Clunky.

  • App Storev6.54.012d agopain 20on the store ↗

    LastPass Password Manager — No support available

    Unable to access my PAID account

  • App Storev6.33.021 Jul 2025pain 20on the store ↗

    LastPass Password Manager — No safe way to keep email

    Also, it reminds me that it’s not recommended for me to save my master password in case somebody gets it, but also locked you out if you don’t have a Face ID or touch ID on it

  • App Storev6.34.012 Aug 2025pain 13on the store ↗

    LastPass Password Manager — New phone alert

    Terrible customer service don’t recommend for anyone

  • App Storev6.34.004 Aug 2025pain 13on the store ↗

    LastPass Password Manager — Can’t get it to work on chrome

    I don’t know if the problem is last pass or chrome, but I cannot get this thing to work on chrome.

  • App Storev6.33.020 Jul 2025pain 13on the store ↗

    LastPass Password Manager — ZERO SUPPORT

    LP makes that almost impossible.

  • App Storev6.34.010 Aug 2025pain 6on the store ↗

    LastPass Password Manager — Poor security and zero transparency

    LastPass Password Manager — Poor security and zero transparency.

  • App Storev6.33.003 Aug 2025pain 4on the store ↗

    LastPass Password Manager — Difficult/ unwieldy

    Extremely hard yo use, not intuitive waste of money

  • App Storev6.57.012 Aug 2026pain 0on the store ↗

    LastPass Password Manager — Works great until you have a problem - no support!!!

    LastPass Password Manager — Works great until you have a problem - no support!!!.

Questions about LastPass Password Manager

What do users complain about in LastPass Password Manager?
The most repeated complaints, grouped by meaning: “Extremely hard yo use, not intuitive waste of money” (2). Each theme name is quoted from a review, not a label we assigned.
How many people complain about LastPass Password Manager?
36 reviews rated 3 stars or below from 36 people on Google Play, written between 12 Jul 2025 and 13 Sept 2026. The reviews themselves, each linked to the store, are listed on this page.
Did the latest LastPass Password Manager update make things better?
Complaints about v6.57.0 are 7 points more painful than about v6.56.0. Measured on 9 and 3 App Store reviews — Google Play reviews carry no version.
Is this LastPass Password Manager's store rating?
No. Only reviews rated 3 stars or below are collected, so these numbers describe complaints and cannot be read as the app's App Store or Google Play score.

Other Security & access apps people complain about

Same vertical, same star-rating rule, most painful first.