What users complain about in LastPass Password Manager
36 complaints about LastPass Password Manager from 36 people, read from Google Play reviews rated 1–3 stars (12 Jul 2025 – 13 Sept 2026). The most repeated complaint is “Extremely hard yo use, not intuitive waste of money”, with 2 reviews. Complaints about v6.57.0 are 7 points more painful than about v6.56.0.
What they complain about
Complaints grouped by meaning, largest group first. Each name is a verbatim fragment of something somebody wrote, not an editorial label.
Extremely hard yo use, not intuitive waste of money
2 complaints · 2 peoplepain 16I sure hope no one with those glowing reviews of this app ever deals with being locked ou…
1 complaint · 1 personpain 68Difficult to figure out how to add a site to vault manually
1 complaint · 1 personpain 36LastPass Password Manager — Buggy, clunky.
1 complaint · 1 personpain 40They make it incredibly difficult to transfer out and their app is garbage.
1 complaint · 1 personpain 64I will start looking for a more user friendly option
1 complaint · 1 personpain 39I hate this app.
1 complaint · 1 personpain 94I didn’t rate it five stars because occasionally it won’t capture the information when I…
1 complaint · 1 personpain 36LastPass Password Manager — Locked out forever.
1 complaint · 1 personpain 40I have had my last pass what seems like forever at least 5 10 15 years If I have a proble…
1 complaint · 1 personpain 40Also, it reminds me that it’s not recommended for me to save my master password in case s…
1 complaint · 1 personpain 20Very frustrating!!
1 complaint · 1 personpain 88
Did the last release help?
Complaints about v6.57.0 are 7 points more painful than v6.56.0. App Store only — Play reviews carry no version.
- v6.57.0449 complaints12 Aug 2026
- v6.56.0363 complaints02 Aug 2026
- v6.34.0297 complaints31 Jul 2025
- v6.33.0409 complaints20 Jul 2025
- v6.32.0435 complaints12 Jul 2025
The reviews themselves
36 of 36 complaints, most painful first. Every one links to the review on the store.
LastPass Password Manager — Garbage
I hate this app.
LastPass Password Manager — Log in Issues
Very frustrating!!
LastPass Password Manager — Frustrating and not reliable
LastPass Password Manager — Frustrating and not reliable.
LastPass Password Manager — Setting up Lastpass with my new iPhone
This was a nightmare getting Lastpass setup in my new iPhone.
LastPass Password Manager — Running AWAY from LastPass!
I sure hope no one with those glowing reviews of this app ever deals with being locked out of their account because their customer support (good luck trying to find it in the first place) is awful..
LastPass Password Manager — Worth leaving review
They make it incredibly difficult to transfer out and their app is garbage.
LastPass Password Manager — Warning: do not use LastPass
I’ve never been more frustrated in my life.
LastPass Password Manager — Wonderful some ways, annoying in others
LastPass Password Manager — Wonderful some ways, annoying in others.
LastPass Password Manager — Good App, Horrible User Experience
I wish I could leave a better review, but the fact that I run in to the same issues with trying to log in leaves me feeling frustrated with the app and having a one star experience.
LastPass Password Manager — Poor Chinese support
Poor customer service type, once you created a type you cannot modify the type.
LastPass Password Manager — The worst app I have ever used in my life
LastPass Password Manager — The worst app I have ever used in my life.
LastPass Password Manager — Cannot Renew Account
The LastPass support sucks.
LastPass Password Manager — Horrible Support
LastPass Password Manager — Horrible Support.
LastPass Password Manager — Locked out forever
LastPass Password Manager — Locked out forever.
LastPass Password Manager — Upset
I have had my last pass what seems like forever at least 5 10 15 years If I have a problem, logging in it’s a huge problem… getting back in is horrific and I’m sick and tired of trying to deal with it
LastPass Password Manager — Web support is impossible
LastPass Password Manager — Web support is impossible.
LastPass Password Manager — Very Weak for Family Sharing
It does the basics just fine, though sometimes getting logged in can be a pain But shared passwords with family members are pathetic.
LastPass Password Manager — Worst ability to contact support, always getting locked out
LastPass Password Manager — Worst ability to contact support, always getting locked out.
LastPass Password Manager — Buggy, clunky
LastPass Password Manager — Buggy, clunky.
LastPass Password Manager — Why bother?
I will start looking for a more user friendly option
LastPass Password Manager — Not so user friendly
Difficult to figure out how to add a site to vault manually
LastPass Password Manager — Life Saver
I didn’t rate it five stars because occasionally it won’t capture the information when I add an account and I have to do that manually.
LastPass Password Manager — autofill broke
update your app ASAP
LastPass Password Manager — They make it difficult for you to recover your password.
Don’t waste your time.
LastPass Password Manager — Image Upload Broken and No support available
LastPass Password Manager — Image Upload Broken and No support available.
LastPass Password Manager — Forces rules for master PW
Service forces rules for a master password and then fails to require it except periodically.
LastPass Password Manager — Pretty bad
LastPass Password Manager — Pretty bad.
LastPass Password Manager — Clunky
LastPass Password Manager — Clunky.
LastPass Password Manager — No support available
Unable to access my PAID account
LastPass Password Manager — No safe way to keep email
Also, it reminds me that it’s not recommended for me to save my master password in case somebody gets it, but also locked you out if you don’t have a Face ID or touch ID on it
LastPass Password Manager — New phone alert
Terrible customer service don’t recommend for anyone
LastPass Password Manager — Can’t get it to work on chrome
I don’t know if the problem is last pass or chrome, but I cannot get this thing to work on chrome.
LastPass Password Manager — ZERO SUPPORT
LP makes that almost impossible.
LastPass Password Manager — Poor security and zero transparency
LastPass Password Manager — Poor security and zero transparency.
LastPass Password Manager — Difficult/ unwieldy
Extremely hard yo use, not intuitive waste of money
LastPass Password Manager — Works great until you have a problem - no support!!!
LastPass Password Manager — Works great until you have a problem - no support!!!.
Questions about LastPass Password Manager
- What do users complain about in LastPass Password Manager?
- The most repeated complaints, grouped by meaning: “Extremely hard yo use, not intuitive waste of money” (2). Each theme name is quoted from a review, not a label we assigned.
- How many people complain about LastPass Password Manager?
- 36 reviews rated 3 stars or below from 36 people on Google Play, written between 12 Jul 2025 and 13 Sept 2026. The reviews themselves, each linked to the store, are listed on this page.
- Did the latest LastPass Password Manager update make things better?
- Complaints about v6.57.0 are 7 points more painful than about v6.56.0. Measured on 9 and 3 App Store reviews — Google Play reviews carry no version.
- Is this LastPass Password Manager's store rating?
- No. Only reviews rated 3 stars or below are collected, so these numbers describe complaints and cannot be read as the app's App Store or Google Play score.
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