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What users complain about in Universe Website Builder

Website buildersApp Store25 Feb 2021 → 09 Aug 2026

32 complaints about Universe Website Builder from 32 people, read from Google Play reviews rated 1–3 stars (25 Feb 2021 – 09 Aug 2026). The complaints have not yet formed a repeated theme.

How to read these numbers: Only reviews rated 3 stars or below are collected, on purpose: this is a record of complaints, not a rating. It is not the app's App Store or Play Store score and must not be read as one.
Complaints
32
People
32
one per review
Themes
32
Avg pain
37

What they complain about

Complaints grouped by meaning, largest group first. Each name is a verbatim fragment of something somebody wrote, not an editorial label.

  • This cannot do what you need it to do if there was a no star button I’d put it, don’t use…
    1 complaint · 1 personpain 13
  • it is so annoying.
    1 complaint · 1 personpain 66
  • I’ve had support fix this once and it fixed but now I don’t have pro subscription again.
    1 complaint · 1 personpain 12
  • Crashes after it opens.
    1 complaint · 1 personpain 27
  • Too many glitches and I don’t believe they’ve done any true updates since releasing it.
    1 complaint · 1 personpain 27
  • Universe Website Builder — the app got really buggy after the web app update.
    1 complaint · 1 personpain 27
  • Universe Website Builder — Trash.
    1 complaint · 1 personpain 40
  • Universe Website Builder — PLEASE, fix this..
    1 complaint · 1 personpain 0
  • Lack of important updates, no improvements, no customers support!!!
    1 complaint · 1 personpain 63
  • the app will not even load for me to login, i cannot access my website 😤
    1 complaint · 1 personpain 13
  • I pay a lot of money for my website and now I don't have any support whatsoever.
    1 complaint · 1 personpain 55
  • Universe Website Builder — Free Version Ridiculous.
    1 complaint · 1 personpain 33

The reviews themselves

32 of 32 complaints, most painful first. Every one links to the review on the store.

  • App Storev3.43.602 Jun 2021pain 91on the store ↗

    Universe Website Builder — Terrible

    This app is terrible it won’t let us log in.

  • App Storev2025.1006 Mar 2025pain 76on the store ↗

    Universe Website Builder — Many problems

    The system problem is ridiculous and the lack of adequate customer support is even worse.

  • App Storev3.41.110 Mar 2021pain 76on the store ↗

    Universe Website Builder — cant believe this

    they need to do something about that ASAP.

  • App Storev2025.4315 Nov 2025pain 66on the store ↗

    Universe Website Builder — just bad

    it is so annoying.

  • App Storev2024.1.213 Jan 2025pain 63on the store ↗

    Universe Website Builder — Bad services

    Lack of important updates, no improvements, no customers support!!!

  • App Storev2026.723 May 2026pain 55on the store ↗

    Universe Website Builder — Ridiculous

    I pay a lot of money for my website and now I don't have any support whatsoever.

  • App Storev2026.303 Feb 2026pain 48on the store ↗

    Universe Website Builder — Bad Customer service

    I feel so frustrated there is no way to contact them even at this point to transfer my domain name to a company that is more responsive .

  • App Storev2026.707 May 2026pain 40on the store ↗

    Universe Website Builder — App Issues

    I tried getting help through the app with consistent fails.

  • App Storev2026.426 Feb 2026pain 40on the store ↗

    Universe Website Builder — This is trash

    Universe Website Builder — This is trash.

  • App Storev2026.110 Jan 2026pain 40on the store ↗

    Universe Website Builder — Expensive paywall for the bare minimum… not worth it

    Universe Website Builder — Expensive paywall for the bare minimum… not worth it.

  • App Storev2025.4315 Nov 2025pain 40on the store ↗

    Universe Website Builder — UPDATE IS THE WORST!!

    Universe Website Builder — UPDATE IS THE WORST!!.

  • App Storev2025.1424 Apr 2025pain 40on the store ↗

    Universe Website Builder — What just happened to this app

    Terrible customer service and doesn’t respond.

  • App Storev2024.4106 Jan 2025pain 40on the store ↗

    Universe Website Builder — Horrible Antiquated App

    Universe Website Builder — Horrible Antiquated App.

  • App Storev3.43.704 Jun 2021pain 40on the store ↗

    Universe Website Builder — Digital handcuffs -- Awful to use

    Universe Website Builder — Digital handcuffs -- Awful to use.

  • App Storev3.43.115 Apr 2021pain 40on the store ↗

    Universe Website Builder — Garbage

    Universe Website Builder — Garbage.

  • App Storev3.42.006 Apr 2021pain 40on the store ↗

    Universe Website Builder — Trash

    Universe Website Builder — Trash.

  • App Storev3.41.025 Feb 2021pain 40on the store ↗

    Universe Website Builder — Should change name to insta-crash

    Universe Website Builder — Should change name to insta-crash.

  • App Storev2026.704 Jun 2026pain 33on the store ↗

    Universe Website Builder — Free Version Ridiculous

    Universe Website Builder — Free Version Ridiculous.

  • App Storev2026.809 Aug 2026pain 33on the store ↗

    Universe Website Builder — AWFUL. Completely Lost the Plot

    Universe Website Builder — AWFUL.

  • App Storev2026.520 Apr 2026pain 27on the store ↗

    Universe Website Builder — Bugs

    Layout is bad on computer

  • App Storev2025.303 Feb 2025pain 27on the store ↗

    Universe Website Builder — the app got really buggy after the web app update

    Universe Website Builder — the app got really buggy after the web app update.

  • App Storev2025.217 Jan 2025pain 27on the store ↗

    Universe Website Builder — Could be better

    Too many glitches and I don’t believe they’ve done any true updates since releasing it.

  • App Storev3.44.022 Jun 2021pain 27on the store ↗

    Universe Website Builder — Wanted to try it

    Crashes after it opens.

  • App Storev3.43.820 Jun 2021pain 27on the store ↗

    Universe Website Builder — Disappointed

    Universe Website Builder — Disappointed.

  • App Storev3.43.526 May 2021pain 27on the store ↗

    Universe Website Builder — High hopes but not worth the money

    However, after comparing with Squarespace it is no where near as powerful nor as beautiful and it’s not expensive.

  • App Storev3.41.214 Mar 2021pain 27on the store ↗

    Universe Website Builder — 10% fee on ALL transactions?!?!

    They make this information almost impossible to find until you’ve already spent time building your site.

  • App Storev2025.826 Feb 2025pain 13on the store ↗

    Universe Website Builder — the app will not even load

    the app will not even load for me to login, i cannot access my website 😤

  • App Storev2025.617 Feb 2025pain 13on the store ↗

    Universe Website Builder — Not worth it

    This cannot do what you need it to do if there was a no star button I’d put it, don’t use it took me a whole 30 min to write two words the way I want it and it still not doing what I need it to do

  • App Storev3.43.526 May 2021pain 12on the store ↗

    Universe Website Builder — Pro

    I’ve had support fix this once and it fixed but now I don’t have pro subscription again.

  • App Storev2025.1819 May 2025pain 3on the store ↗

    Universe Website Builder — i USED to love this

    i used to love and recommend this app for everyone but now you can only have 4 pages without paying.

  • App Storev2024.1.224 Feb 2025pain 0on the store ↗

    Universe Website Builder — PLEASE, fix this.

    Universe Website Builder — PLEASE, fix this..

  • App Storev3.41.111 Mar 2021pain 0on the store ↗

    Universe Website Builder — I don’t recommend it.

    Don’t wasted your time .

Questions about Universe Website Builder

What do users complain about in Universe Website Builder?
No complaint repeats yet: the 32 themes so far each hold a single review, so it is too early to call any one of them the main problem.
How many people complain about Universe Website Builder?
32 reviews rated 3 stars or below from 32 people on Google Play, written between 25 Feb 2021 and 09 Aug 2026. The reviews themselves, each linked to the store, are listed on this page.
Is this Universe Website Builder's store rating?
No. Only reviews rated 3 stars or below are collected, so these numbers describe complaints and cannot be read as the app's App Store or Google Play score.

Other Website builders apps people complain about

Same vertical, same star-rating rule, most painful first.