What users complain about in Clocket: Time Clock Work Hours

Useless

you have to pay a subscription in order to do anything. the only reason most people want an app like this is to make it easier to calculate and keep up with their pay. DUMB.

Iffy App

Over the past two months Iva had a lot of recorded time lost because the app keeps forgetting when I clock in and out. The first time I emailed they fixed this the second time I didn’t get a response… kind of disappointing.

Apps decent, just needs tune ups

I hate that the Mac version glitches out so much. It doesn’t let me update when my work week starts, and it doesn’t fully fit when you go full screen. Just needs a bit more work

Upset

Took away my paid Lifetime subscription. Not pleased will change review if my purchase is restored.

Locked out after latest update but support helped me recover my account.

I was locked out of my account after last update and error messages said my account was deleted. Support helped me through email to migrate my info into to a new account.

Freezes

App freezes up on certain screens

Poor Desktop Function

The app crashes constantly when using on desktop. Any time I try to make revisions.

app not loading

The app is not loading anymore, please fix!

Broken App

Completely broke after the latest update. It freezes on the opening screen upon loading.

Can't edit

I need to be able to edit jobs if I forget to clock out. So frustrating how this app is now. Not worth the money if I can't edit jobs.

5star when it used to be free.

Now their “improvements” added subscription to add hourly rates and included ads. :(

Recent update broke the app

I’ve been using this app for some time now and it’s been great, but with their recent update, they completely broke the app. The clock in and out feature doesn’t work, I can’t assign the job I want, it’s super buggy and crashes all the time. I’m just disappointed. Please fix your app.

Not Free!

Downloaded the app, created an account and tried to add a job and it would not let me unless I paid for a subscription. very misleading nothing is free. There’s no way to add your hourly/salary pay without subscribing very very, very misleading.

Needs to be updated

Your change log in the app says you offer unlimited jobs through the free app but when i go to add a job it asks me to subscribe!! Please fix this issue!

Was a good app until I upgraded and lost everything

Used to like this app a lot, downloaded new version and all of my previously logged stuff was deleted and lost. Super annoying, plus to pay for the premium is way to expensive!

I used this app for years.

I have used this app through many jobs over the years and I paid for the better version (flat payment) because I liked using it. However, it is now stuck behind a paywall that is monthly-subscription based. I will not be using this app again sadly since this is the route they have gone.

This app used to be helpful

It’s kind of annoying that I can’t have set dates on times I worked with the hours. Having to put each job in individually is time consuming.

New update is horrible

I’ve used this app for a very long time and always loved it. However the new update is just horrible. It looks like a very cheaply made app. It should go back to how it used to be where it was a lot easier to use.

No way to contact devs?? Please restore my purchase

I purchased this app a little over a year ago before it was a subscription model. I now have a new phone but no longer have access to the app beyond the free trial. I already purchased it! I cannot find anyway to contact the developers to help rectify my issue. It was a great app but I’m very an happy with it currently. The developers don’t seem to respond to any reviews so it looks like I’m out of luck.

Hate the most recent update

- There used to be a version where you can type the time directly instead of rolling the thing to select and when you stop, sometimes it goes back to the original time then you have to roll it again. - I added my different rates under jobs and set them biweekly. However, when I check, it’s always a mess. For example, I select “stat pay”, change the range to every 2 weeks, it shows nothing. I have to keep trying to get my hours appear. I’ve been using this app for years, still haven’t figured out why and how.

Potential

An app with lots of potential, I’ve used on and off for a couple of years it’s just a shame it’s so technically glitchy, the features are great - but pointless if they don’t work properly. Trying to review back my months earnings now for my tax return, but app won’t let me scroll back past November 21, when I click contact the team to ask for help that also glitches and just takes you back to the home page, the calendar for adding your clock in / clock out times is also glitchy - when you click to add a date you worked it automatically takes you to today’s date rather than the date you’ve clicked to add work hours on which may be in the past. Would’ve said all this to the support people, but couldn’t access that tool via the app either.

Lots of pros and cons

Update::: Thank you so much for the new update! The data selection is so much easier now!!! That was the OnLY issue with the app. Thank you!!! Pros: has every function I need. Con: there’s lots of glitches. If you select a date to insert the time , it doesn’t go to the date you selected. Also the scrolling for time takes way too long, especially when you have a few entries. I wish it’s a simple text insert. That’s would be so much easier.

Crashing

Every time time I try to state my pay period for my job it keeps freezing and crashing….I’m not too sure if it’s just the app or a technical error but it keeps happening numerous amount of times. Not on

More features would be great

I like this pay tracking app because it’s straight forward to use. However, it would be great if a couple more features were added specifically being able to add photos/screenshots into the notes section and also being able to change the label of the pay for ‘tips made’ even being able to add extra labels like travel allowance, meal allowance. Also, having a feature to be able to select and calculate the total amount of hours worked and money made between certain pay periods rather than only having the monthly total at the top, so when reviewing pay slips it makes it a lot easier than having to whip out a calculator.

Error

If select 2nd job not work

Great App - Needs IMPROVEMENT

Pros 👍 - layout is great - easy to use - cheap to upgrade, for unlimited use - best shift tracker app by far Cons 👎 - very glitchy since I’ve bought the full version (i.e. whenever I enter a new shift, the breaks always duplicate, some shifts have disappeared after I save them). - crashes every so often, when entering breaks - noticed that since I enter the title of my workplace, sometimes it says “Set Place” rather then my workplace name. - you now can change the colour of the job place, and it refuses to change it. TIP OPTION! - I think it would be better if the tips option was separate from the wages of the day. So you can keep track of them, separately. All in all, if these cons were fixed, it would be 5⭐️ but I’m giving it two stars due to the cons that have only occurred since I paid for the full version.

Disappointed

Bought the “plus version” magically stopped working and now won’t restore my purchase... basically stole my money

Nope

I paid the £5.99 for premium so I could keep track of all my shifts, the time dial seems to constantly move when I’m trying to put in my shifts times meaning I am going back and forth from dates and times. Very frustrating when you paid for the premium and it takes 5 minutes to put in one shift.

Great concept but is missing some vital parts

Great app, but as a pro user, I cannot go back and amend my timesheet or hourly rate. Also it’s only in American format so as a user you are stuck on dollars $ and cannot change to your country’s currency.

Rubbish

Lost all of my times and now can’t do a invoice for 1 months work. Not impressed at all

Trash

Deletes all old shifts as soon as u pay

Not good

I bought this app a while back and it was working perfect.... but then changed my phone and everytime i click on ‘Restore Purchase’ the app crashes. I have contacted the app developers quite a few times and have been asking for them to fix it or refund my money. i haven’t heard of them in a month! I don’t roll over easy and let them keep my money.

Data loss!!!

What the hell happening? I lost most of the data on 5 jobs!! I paid almost £5 to get the full version. This data loss cost me about £2700!!!

Wth

Downloaded app. Liked it a lot. Bought full version and after a week it deleted a bunch of entries. Emailed support twice with no response. Like the app wish it was trustworthy. April 4 and two more emails still no reply

Bugs

App won’t save notes. No instructions on how to separate regular hours and overtime. Not very good at this time... will be deleting

Glitch

Newest update will not allow app to open at all.

Love it but issues with it crashing

I’ve been using this app for 4 months since starting shift work. It has been working well except last month the app crashed and would not let me open it. I ended up deleting the app and re downloading it but all the data had gone. I won’t be using again, lost all work data including overtime (used the ‘tips’ section for this) and it worked out hours and pay. So sad to stop using..

Need to improve

I like the concept , it’s simple & easy.. but please avoid the pop up ad after the saved the data.. & improve your settings.. & please add upgrade version without ad with a normal fee.

Uesless in the UK

Only $ sign and this app is completely useless in the UK Where we use £ so this app is useless in the UK and why is it in the UK AppStore this was a paid app with free promotion with ads so yeh DELETED OFF MY IPAD

Doesnt work

Can't even save the shift due to not being able to put in the hourly rate.