What users complain about in FreshBooks Invoicing App
51 complaints about FreshBooks Invoicing App from 51 people, read from Google Play & Google Play reviews rated 1–3 stars (27 Sept 2019 – 23 Jul 2026). The most repeated complaint is “I'm getting calls all the time from a sales team because I'm still in my free trial perio…”, with 2 reviews. Complaints about v1.236.0 are 32 points less painful than about v1.228.0.
What they complain about
Complaints grouped by meaning, largest group first. Each name is a verbatim fragment of something somebody wrote, not an editorial label.
I'm getting calls all the time from a sales team because I'm still in my free trial perio…
2 complaints · 2 peoplepain 79I’m not sure what happened, and if this is a known issue they are trying to resolve, but…
1 complaint · 1 personpain 81FreshBooks Invoicing App — Awful UX, core features missing like setting hourly rate..
1 complaint · 1 personpain 76Found several hours later through a threatening email from Freshbooks telling me that the…
1 complaint · 1 personpain 29This is the fifth review I’ve left and still no change.
1 complaint · 1 personpain 82I’m sure there’s more but these two have directly impacted me and I still got charged ful…
1 complaint · 1 personpain 13FreshBooks Invoicing App — Keeps Crashing.
1 complaint · 1 personpain 70User since 2008, and as much as I hate to do this, I have go to a 1 star rating.
1 complaint · 1 personpain 94FreshBooks Invoicing App — Data lost!!.
1 complaint · 1 personpain 9If you accidentally log in to the wrong account, you are stuck making a new account no ma…
1 complaint · 1 personpain 40It’s the phone that is lacking or in this case lagging.
1 complaint · 1 personpain 24It is virtually impossible to cancel this from the app.
1 complaint · 1 personpain 40
Did the last release help?
Complaints about v1.236.0 are 32 points less painful than v1.228.0. App Store only — Play reviews carry no version.
- v1.236.0304 complaints26 Mar 2026
- v1.228.0625 complaints02 Sept 2025
- v1.226.0624 complaints26 Jul 2025
- v1.216.0593 complaints27 Mar 2025
- v1.154.0424 complaints29 Jul 2020
The reviews themselves
40 of 51 complaints, most painful first. Every one links to the review on the store.
FreshBooks Invoicing App
User since 2008, and as much as I hate to do this, I have go to a 1 star rating.
FreshBooks Invoicing App — Wow
First impression is the most important and this one was terrible!
FreshBooks Invoicing App — The app is just awful
FreshBooks Invoicing App — The app is just awful.
FreshBooks Invoicing App — Keeps Crashing
FreshBooks Invoicing App — Keeps Crashing.
FreshBooks Invoicing App — Too many glitches
Extremely frustrating words can’t describe.
FreshBooks Invoicing App
I am so frustrated.
FreshBooks Invoicing App
Mileage tracking is terrible.
FreshBooks Invoicing App — Unreal how bad this app is
This is the fifth review I’ve left and still no change.
FreshBooks Invoicing App — Frustrating App
FreshBooks Invoicing App — Frustrating App.
FreshBooks Invoicing App — Updated?
I’m not sure what happened, and if this is a known issue they are trying to resolve, but it gets very frustrating, and I’m not really sure how much I trust FB saving the time/ information in enter.
FreshBooks Invoicing App — Website works okay, but app is terrible
FreshBooks Invoicing App — Website works okay, but app is terrible.
FreshBooks Invoicing App — Glitchy More Often Than Not
Most frustrating of all, this app is just plain glitchy.
FreshBooks Invoicing App — Limited to the point of uselessness
Both the app and web versions are lacking and seemingly purposely limited to steer you down a path.
FreshBooks Invoicing App — Startup (low) quality, enterprise (high) pricing
If you thought I’d be better off manually uploading their PDF invoice to create a new expense, you’d be forgiven but still wrong.
FreshBooks Invoicing App — Useless app
Anything you want done is on the website It’s completely unintuitive They’re back office is a bunch of pencil pushing losers who lack communication skills I wouldn’t trust them with used toilet paper
FreshBooks Invoicing App — Awful UX, core features missing like setting hourly rate.
FreshBooks Invoicing App — Awful UX, core features missing like setting hourly rate..
FreshBooks Invoicing App
Update: Developer replied, and aware of problem but still no fix.
FreshBooks Invoicing App
I'm getting calls all the time from a sales team because I'm still in my free trial period, I hate that.
FreshBooks Invoicing App — Keeps Crashing
FreshBooks Invoicing App — Keeps Crashing.
FreshBooks Invoicing App — Sloppy
Basic stuff like missing navigation back buttons which literally force you to kill the app just to go to the previous screen.
FreshBooks Invoicing App — All data is missing
FreshBooks Invoicing App — All data is missing.
FreshBooks Invoicing App — More bugs than an outhouse
Web browser version on desktop is ok, mobile app is super glitchy.
FreshBooks Invoicing App — Terribly optimized app
Always crashes, server syncing is spotty and fails at every login.
FreshBooks Invoicing App
If you accidentally log in to the wrong account, you are stuck making a new account no matter if you uninstall etc.
FreshBooks Invoicing App — Constantly fails
FreshBooks Invoicing App — Constantly fails.
FreshBooks Invoicing App — Canceling
It is virtually impossible to cancel this from the app.
FreshBooks Invoicing App — Trash
FreshBooks Invoicing App — Trash.
FreshBooks Invoicing App — The most glitchy app that exists
FreshBooks Invoicing App — The most glitchy app that exists.
FreshBooks Invoicing App — Worse than QBO
On iPhone16 the app instantly starts giving errors after signup.
FreshBooks Invoicing App — Update broke mileage tracking
Mileage tracking was spotty before this but now it’s unusable.
FreshBooks Invoicing App — 5/10
App is designed well, but crashes often and has errors when submitting invoices.
FreshBooks Invoicing App — Editing invoices
The page freezes up on the website and on the app.
FreshBooks Invoicing App — Horrible
FreshBooks Invoicing App — Horrible.
FreshBooks Invoicing App — Super Slow
FreshBooks Invoicing App — Super Slow.
FreshBooks Invoicing App — App crashed almost immediately
The app is inherently broken, not really sure why you would suggest I take time out my day to troubleshoot software that I did not develop.
FreshBooks Invoicing App — am i missing something?
FreshBooks Invoicing App — am i missing something?.
FreshBooks Invoicing App
I called support and they told me I was shutting down the program wrong.
FreshBooks Invoicing App — Plumbing Contractor
Found several hours later through a threatening email from Freshbooks telling me that the Account Manager was not available till Monday and stop calling of which is would have been nice to have know several hours earlier when we asked for…
FreshBooks Invoicing App — Mileage Tracker
Would be great if we could favorite places so we don’t have to enter our start place each time.
FreshBooks Invoicing App — Lagging Behind
It’s the phone that is lacking or in this case lagging.
Questions about FreshBooks Invoicing App
- What do users complain about in FreshBooks Invoicing App?
- The most repeated complaints, grouped by meaning: “I'm getting calls all the time from a sales team because I'm still in my free trial perio…” (2). Each theme name is quoted from a review, not a label we assigned.
- How many people complain about FreshBooks Invoicing App?
- 51 reviews rated 3 stars or below from 51 people on Google Play & Google Play, written between 27 Sept 2019 and 23 Jul 2026. The reviews themselves, each linked to the store, are listed on this page.
- Did the latest FreshBooks Invoicing App update make things better?
- Complaints about v1.236.0 are 32 points less painful than about v1.228.0. Measured on 4 and 5 App Store reviews — Google Play reviews carry no version.
- Is this FreshBooks Invoicing App's store rating?
- No. Only reviews rated 3 stars or below are collected, so these numbers describe complaints and cannot be read as the app's App Store or Google Play score.
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