OpportunityMarket home
← All apps

What users complain about in FreshBooks Invoicing App

Accounting & invoicingApp StoreGoogle Play27 Sept 2019 → 23 Jul 2026

51 complaints about FreshBooks Invoicing App from 51 people, read from Google Play & Google Play reviews rated 1–3 stars (27 Sept 2019 – 23 Jul 2026). The most repeated complaint is “I'm getting calls all the time from a sales team because I'm still in my free trial perio…”, with 2 reviews. Complaints about v1.236.0 are 32 points less painful than about v1.228.0.

How to read these numbers: Only reviews rated 3 stars or below are collected, on purpose: this is a record of complaints, not a rating. It is not the app's App Store or Play Store score and must not be read as one.
Complaints
51
People
51
one per review
Themes
50
Avg pain
50

What they complain about

Complaints grouped by meaning, largest group first. Each name is a verbatim fragment of something somebody wrote, not an editorial label.

  • I'm getting calls all the time from a sales team because I'm still in my free trial perio…
    2 complaints · 2 peoplepain 79
  • I’m not sure what happened, and if this is a known issue they are trying to resolve, but…
    1 complaint · 1 personpain 81
  • FreshBooks Invoicing App — Awful UX, core features missing like setting hourly rate..
    1 complaint · 1 personpain 76
  • Found several hours later through a threatening email from Freshbooks telling me that the…
    1 complaint · 1 personpain 29
  • This is the fifth review I’ve left and still no change.
    1 complaint · 1 personpain 82
  • I’m sure there’s more but these two have directly impacted me and I still got charged ful…
    1 complaint · 1 personpain 13
  • FreshBooks Invoicing App — Keeps Crashing.
    1 complaint · 1 personpain 70
  • User since 2008, and as much as I hate to do this, I have go to a 1 star rating.
    1 complaint · 1 personpain 94
  • FreshBooks Invoicing App — Data lost!!.
    1 complaint · 1 personpain 9
  • If you accidentally log in to the wrong account, you are stuck making a new account no ma…
    1 complaint · 1 personpain 40
  • It’s the phone that is lacking or in this case lagging.
    1 complaint · 1 personpain 24
  • It is virtually impossible to cancel this from the app.
    1 complaint · 1 personpain 40

Did the last release help?

Complaints about v1.236.0 are 32 points less painful than v1.228.0. App Store only — Play reviews carry no version.

  • v1.236.0
    304 complaints26 Mar 2026
  • v1.228.0
    625 complaints02 Sept 2025
  • v1.226.0
    624 complaints26 Jul 2025
  • v1.216.0
    593 complaints27 Mar 2025
  • v1.154.0
    424 complaints29 Jul 2020

The reviews themselves

40 of 51 complaints, most painful first. Every one links to the review on the store.

  • Google Play28 Jul 2025pain 94on the store ↗

    FreshBooks Invoicing App

    User since 2008, and as much as I hate to do this, I have go to a 1 star rating.

  • App Storev1.226.026 Jul 2025pain 91on the store ↗

    FreshBooks Invoicing App — Wow

    First impression is the most important and this one was terrible!

  • App Storev1.139.027 Sept 2019pain 90on the store ↗

    FreshBooks Invoicing App — The app is just awful

    FreshBooks Invoicing App — The app is just awful.

  • App Storev1.228.018 Oct 2025pain 88on the store ↗

    FreshBooks Invoicing App — Keeps Crashing

    FreshBooks Invoicing App — Keeps Crashing.

  • App Storev1.228.020 Sept 2025pain 88on the store ↗

    FreshBooks Invoicing App — Too many glitches

    Extremely frustrating words can’t describe.

  • Google Play06 Apr 2026pain 87on the store ↗

    FreshBooks Invoicing App

    I am so frustrated.

  • Google Play18 Apr 2023pain 83on the store ↗

    FreshBooks Invoicing App

    Mileage tracking is terrible.

  • App Storev1.225.008 Jul 2025pain 82on the store ↗

    FreshBooks Invoicing App — Unreal how bad this app is

    This is the fifth review I’ve left and still no change.

  • App Storev1.233.025 Jan 2026pain 81on the store ↗

    FreshBooks Invoicing App — Frustrating App

    FreshBooks Invoicing App — Frustrating App.

  • App Storev1.154.030 Jul 2020pain 81on the store ↗

    FreshBooks Invoicing App — Updated?

    I’m not sure what happened, and if this is a known issue they are trying to resolve, but it gets very frustrating, and I’m not really sure how much I trust FB saving the time/ information in enter.

  • App Storev1.234.020 Feb 2026pain 81on the store ↗

    FreshBooks Invoicing App — Website works okay, but app is terrible

    FreshBooks Invoicing App — Website works okay, but app is terrible.

  • App Storev1.226.011 Aug 2025pain 79on the store ↗

    FreshBooks Invoicing App — Glitchy More Often Than Not

    Most frustrating of all, this app is just plain glitchy.

  • App Storev1.216.002 Apr 2025pain 76on the store ↗

    FreshBooks Invoicing App — Limited to the point of uselessness

    Both the app and web versions are lacking and seemingly purposely limited to steer you down a path.

  • App Storev1.216.027 Mar 2025pain 76on the store ↗

    FreshBooks Invoicing App — Startup (low) quality, enterprise (high) pricing

    If you thought I’d be better off manually uploading their PDF invoice to create a new expense, you’d be forgiven but still wrong.

  • App Storev1.145.006 Apr 2020pain 76on the store ↗

    FreshBooks Invoicing App — Useless app

    Anything you want done is on the website It’s completely unintuitive They’re back office is a bunch of pencil pushing losers who lack communication skills I wouldn’t trust them with used toilet paper

  • App Storev1.144.005 Feb 2020pain 76on the store ↗

    FreshBooks Invoicing App — Awful UX, core features missing like setting hourly rate.

    FreshBooks Invoicing App — Awful UX, core features missing like setting hourly rate..

  • Google Play23 Jul 2026pain 75on the store ↗

    FreshBooks Invoicing App

    Update: Developer replied, and aware of problem but still no fix.

  • Google Play27 Aug 2022pain 74on the store ↗

    FreshBooks Invoicing App

    I'm getting calls all the time from a sales team because I'm still in my free trial period, I hate that.

  • App Storev1.144.025 Mar 2020pain 70on the store ↗

    FreshBooks Invoicing App — Keeps Crashing

    FreshBooks Invoicing App — Keeps Crashing.

  • App Storev1.228.001 Nov 2025pain 69on the store ↗

    FreshBooks Invoicing App — Sloppy

    Basic stuff like missing navigation back buttons which literally force you to kill the app just to go to the previous screen.

  • App Storev1.141.009 Nov 2019pain 56on the store ↗

    FreshBooks Invoicing App — All data is missing

    FreshBooks Invoicing App — All data is missing.

  • App Storev1.239.027 Jun 2026pain 40on the store ↗

    FreshBooks Invoicing App — More bugs than an outhouse

    Web browser version on desktop is ok, mobile app is super glitchy.

  • App Storev1.239.026 Jun 2026pain 40on the store ↗

    FreshBooks Invoicing App — Terribly optimized app

    Always crashes, server syncing is spotty and fails at every login.

  • Google Play01 May 2026pain 40on the store ↗

    FreshBooks Invoicing App

    If you accidentally log in to the wrong account, you are stuck making a new account no matter if you uninstall etc.

  • App Storev1.236.004 Apr 2026pain 40on the store ↗

    FreshBooks Invoicing App — Constantly fails

    FreshBooks Invoicing App — Constantly fails.

  • App Storev1.236.026 Mar 2026pain 40on the store ↗

    FreshBooks Invoicing App — Canceling

    It is virtually impossible to cancel this from the app.

  • App Storev1.231.023 Dec 2025pain 40on the store ↗

    FreshBooks Invoicing App — Trash

    FreshBooks Invoicing App — Trash.

  • App Storev1.231.017 Dec 2025pain 40on the store ↗

    FreshBooks Invoicing App — The most glitchy app that exists

    FreshBooks Invoicing App — The most glitchy app that exists.

  • App Storev1.228.022 Sept 2025pain 40on the store ↗

    FreshBooks Invoicing App — Worse than QBO

    On iPhone16 the app instantly starts giving errors after signup.

  • App Storev1.227.018 Aug 2025pain 40on the store ↗

    FreshBooks Invoicing App — Update broke mileage tracking

    Mileage tracking was spotty before this but now it’s unusable.

  • App Storev1.226.008 Aug 2025pain 40on the store ↗

    FreshBooks Invoicing App — 5/10

    App is designed well, but crashes often and has errors when submitting invoices.

  • App Storev1.226.028 Jul 2025pain 40on the store ↗

    FreshBooks Invoicing App — Editing invoices

    The page freezes up on the website and on the app.

  • App Storev1.154.029 Jul 2020pain 40on the store ↗

    FreshBooks Invoicing App — Horrible

    FreshBooks Invoicing App — Horrible.

  • App Storev1.150.004 Jun 2020pain 40on the store ↗

    FreshBooks Invoicing App — Super Slow

    FreshBooks Invoicing App — Super Slow.

  • App Storev1.142.108 Dec 2019pain 40on the store ↗

    FreshBooks Invoicing App — App crashed almost immediately

    The app is inherently broken, not really sure why you would suggest I take time out my day to troubleshoot software that I did not develop.

  • App Storev1.154.005 Aug 2020pain 36on the store ↗

    FreshBooks Invoicing App — am i missing something?

    FreshBooks Invoicing App — am i missing something?.

  • Google Play04 Mar 2023pain 33on the store ↗

    FreshBooks Invoicing App

    I called support and they told me I was shutting down the program wrong.

  • App Storev1.151.002 Jul 2020pain 29on the store ↗

    FreshBooks Invoicing App — Plumbing Contractor

    Found several hours later through a threatening email from Freshbooks telling me that the Account Manager was not available till Monday and stop calling of which is would have been nice to have know several hours earlier when we asked for…

  • App Storev1.236.027 Mar 2026pain 27on the store ↗

    FreshBooks Invoicing App — Mileage Tracker

    Would be great if we could favorite places so we don’t have to enter our start place each time.

  • App Storev1.216.031 Mar 2025pain 24on the store ↗

    FreshBooks Invoicing App — Lagging Behind

    It’s the phone that is lacking or in this case lagging.

Questions about FreshBooks Invoicing App

What do users complain about in FreshBooks Invoicing App?
The most repeated complaints, grouped by meaning: “I'm getting calls all the time from a sales team because I'm still in my free trial perio…” (2). Each theme name is quoted from a review, not a label we assigned.
How many people complain about FreshBooks Invoicing App?
51 reviews rated 3 stars or below from 51 people on Google Play & Google Play, written between 27 Sept 2019 and 23 Jul 2026. The reviews themselves, each linked to the store, are listed on this page.
Did the latest FreshBooks Invoicing App update make things better?
Complaints about v1.236.0 are 32 points less painful than about v1.228.0. Measured on 4 and 5 App Store reviews — Google Play reviews carry no version.
Is this FreshBooks Invoicing App's store rating?
No. Only reviews rated 3 stars or below are collected, so these numbers describe complaints and cannot be read as the app's App Store or Google Play score.

Other Accounting & invoicing apps people complain about

Same vertical, same star-rating rule, most painful first.