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What users complain about in Buildertrend

Field service & tradesApp Store31 Jul 2024 → 25 Sept 2026

30 complaints about Buildertrend from 30 people, read from Google Play reviews rated 1–3 stars (31 Jul 2024 – 25 Sept 2026). The complaints have not yet formed a repeated theme.

How to read these numbers: Only reviews rated 3 stars or below are collected, on purpose: this is a record of complaints, not a rating. It is not the app's App Store or Play Store score and must not be read as one.
Complaints
30
People
30
one per review
Themes
30
Avg pain
44

What they complain about

Complaints grouped by meaning, largest group first. Each name is a verbatim fragment of something somebody wrote, not an editorial label.

  • Mostly useless features for our 25 year old construction company, daily log seems to be o…
    1 complaint · 1 personpain 40
  • Now you can’t even save drafts… the new display looks terrible and overall everything loo…
    1 complaint · 1 personpain 40
  • This app is bad in almost every way.
    1 complaint · 1 personpain 40
  • Updated, deleted, redownloaded, and nothing worked.
    1 complaint · 1 personpain 20
  • Buildertrend — Scammed by Salesperson, Company Refuses to Help.
    1 complaint · 1 personpain 25
  • Half the time I end up just getting frustrated and going to the website.
    1 complaint · 1 personpain 88
  • The app is very slow on your phone and it will take forever to upload photos and it will…
    1 complaint · 1 personpain 40
  • Buildertrend — Frustrating.
    1 complaint · 1 personpain 88
  • I’ve been using Buildertrend for 4 years and this has to be the worst update!!!
    1 complaint · 1 personpain 40
  • Buildertrend — No roadmap expensive.
    1 complaint · 1 personpain 40
  • Exact same premise, just completely unusable and worse in every way.
    1 complaint · 1 personpain 40
  • I’m showing an error message.
    1 complaint · 1 personpain 13

The reviews themselves

30 of 30 complaints, most painful first. Every one links to the review on the store.

  • App Storev10.93.023d agopain 91on the store ↗

    Buildertrend — Not built for construction

    It is useless for estimating has no submittal functions and the workflow for rfis is a joke.

  • App Storev10.92.027 Aug 2026pain 88on the store ↗

    Buildertrend — Overwhelming and Frustrating to Navigate

    Buildertrend — Overwhelming and Frustrating to Navigate.

  • App Storev10.84.025 Jun 2026pain 88on the store ↗

    Buildertrend — Temu version of Pro-Core

    On top of the constant updates to fix bugs (that never get fixed) the interface is absolutely terrible.

  • App Storev10.83.016 Jun 2026pain 88on the store ↗

    Buildertrend — Terrible UI from a clients perspective.

    Half the time I end up just getting frustrated and going to the website.

  • App Storev10.41.124 Sept 2024pain 88on the store ↗

    Buildertrend — Terrible appication

    Frustrating when you have information typed up and the app freezes or doesn’t save correctly.

  • App Storev10.37.131 Jul 2024pain 88on the store ↗

    Buildertrend — Frustrating

    Buildertrend — Frustrating.

  • App Storev10.81.008 May 2026pain 78on the store ↗

    Buildertrend — Waste of time

    Buildertrend — Waste of time.

  • App Storev10.49.003 Feb 2025pain 49on the store ↗

    Buildertrend — Daily Log Major Issue!!!!

    Please resolve asap.

  • App Storev11.1.01d agopain 40on the store ↗

    Buildertrend — Useless

    Buildertrend — Useless.

  • App Storev11.1.02d agopain 40on the store ↗

    Buildertrend — Glitchy need to log out before opening messages

    Buildertrend — Glitchy need to log out before opening messages.

  • App Storev10.89.011 Aug 2026pain 40on the store ↗

    Buildertrend — Slow up with upload issues

    The app is very slow on your phone and it will take forever to upload photos and it will crash at the end without uploading.

  • App Storev10.88.030 Jul 2026pain 40on the store ↗

    Buildertrend — No roadmap expensive

    Buildertrend — No roadmap expensive.

  • App Storev10.86.021 Jul 2026pain 40on the store ↗

    Buildertrend — Pick a different app

    This app is bad in almost every way.

  • App Storev10.85.006 Jul 2026pain 40on the store ↗

    Buildertrend — Terrible

    Buildertrend — Terrible.

  • App Storev10.82.021 May 2026pain 40on the store ↗

    Buildertrend — Tasks

    Exact same premise, just completely unusable and worse in every way.

  • App Storev10.79.110 Apr 2026pain 40on the store ↗

    Buildertrend — Updating the app to make it worse

    Now you can’t even save drafts… the new display looks terrible and overall everything looks worse

  • App Storev10.79.006 Apr 2026pain 40on the store ↗

    Buildertrend — Worse update

    I’ve been using Buildertrend for 4 years and this has to be the worst update!!!

  • App Storev10.71.017 Dec 2025pain 40on the store ↗

    Buildertrend — Terrible app

    Buildertrend — Terrible app.

  • App Storev10.65.022 Sept 2025pain 40on the store ↗

    Buildertrend — Log in nightmare

    Buildertrend — Log in nightmare.

  • App Storev10.62.011 Aug 2025pain 40on the store ↗

    Buildertrend — 2+ years in, i'm done

    Mostly useless features for our 25 year old construction company, daily log seems to be only thing that gets used.

  • App Storev10.54.015 Apr 2025pain 40on the store ↗

    Buildertrend — They eat your data and lock you in

    Once it’s there, there’s little way to get it out except for manual tedious individual downloading in multiple places.

  • App Storev10.51.023 Feb 2025pain 40on the store ↗

    Buildertrend — Site cannot be reached

    Super buggy and will not let me sign in IPhone 15 pro max, even the website won’t let me.

  • App Storev10.94.111d agopain 27on the store ↗

    Buildertrend — Login Too Frequent

    Then the app tends to crash from time to time and I log back in again.

  • App Storev10.48.027 Jan 2025pain 25on the store ↗

    Buildertrend — Scammed by Salesperson, Company Refuses to Help

    Buildertrend — Scammed by Salesperson, Company Refuses to Help.

  • App Storev10.48.016 Jan 2025pain 20on the store ↗

    Buildertrend — Doesn’t even let me log in

    Updated, deleted, redownloaded, and nothing worked.

  • App Storev11.1.02d agopain 13on the store ↗

    Buildertrend — Recent update

    I’m showing an error message.

  • App Storev10.85.014 Jul 2026pain 13on the store ↗

    Buildertrend — Used to be good, now garbage

    Buildertrend — Used to be good, now garbage.

  • App Storev10.79.115 Apr 2026pain 11on the store ↗

    Buildertrend — Useless

    Buildertrend — Useless.

  • App Storev10.94.114d agopain 0on the store ↗

    Buildertrend — Wish i could give it 4 or 5 stars

    The software is a bit clunky, but usable.

  • App Storev10.72.018 Dec 2025pain 0on the store ↗

    Buildertrend — Slower with every update.

    Sometimes it’ll just crash while I’m doing daily logs/uploading photos.

Questions about Buildertrend

What do users complain about in Buildertrend?
No complaint repeats yet: the 30 themes so far each hold a single review, so it is too early to call any one of them the main problem.
How many people complain about Buildertrend?
30 reviews rated 3 stars or below from 30 people on Google Play, written between 31 Jul 2024 and 25 Sept 2026. The reviews themselves, each linked to the store, are listed on this page.
Is this Buildertrend's store rating?
No. Only reviews rated 3 stars or below are collected, so these numbers describe complaints and cannot be read as the app's App Store or Google Play score.

Other Field service & trades apps people complain about

Same vertical, same star-rating rule, most painful first.