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What users complain about in Workday

Payroll & HRApp StoreGoogle Play15 Aug 2020 → 01 Nov 2026

333 people complained about Workday in App Store & Google Play reviews rated 1–3 stars (15 Aug 2020 – 01 Nov 2026), 39 of them in the last 30 days. Most reported: asks for password and authentication every launch (20%); app crashes and freezes on startup (18%); sign in fails with processing errors (14%).

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How to read these numbers: Only reviews rated 3 stars or below are collected, on purpose: this is a record of complaints, not a rating. It is not the app's App Store or Play Store score and must not be read as one.
People
333
335 reviews
Last 30 days
39
66 in the 30 before
Say what fails
80%
Distinct issues
7

What goes wrong in Workday

Each review is sorted by what it says fails. Counts are people; the share is of all 333 people who complained.

  1. Asks for password and authentication every launch

    20%

    65 people · 5 in the last 30 days · latest 14d ago

    user·b2fd· App Store· 29d agooriginal ↗
    “worst App. u have to log in everytime you use.. it needs password, authentication app, confirmation from email/phone.. and once you move out from screen.. you have to redo it again and again.. if i there's negative start.. i'll put negative 5.. its a waste of time.. everyday i u…”v2026.10.0
    2 more reviews
    user·1033· App Store· 17 Sept 2026original ↗
    “It worked great for a year then after last update I have to go thru an authentication app to log in.”v2026.09.0
    user·1277· App Store· 10 Sept 2021original ↗
    “Sick off having to change my password every other week”v2021.35.0.342659
  2. App crashes and freezes on startup

    18%

    60 people · 8 in the last 30 days · latest 11d ago

    user·0551· App Store· 08 Mar 2026original ↗
    “Gets the job done but freezes and randomly starts loading in the middle of trying to type a comment a lot.”v2026.02.1
    2 more reviews
    user·1b43· App Store· 07 Oct 2026original ↗
    “Unable to upload resume pdf pages, only 1 photo allow and freezes screen”v2026.10.0
    user·8307· App Store· 01 Sept 2026original ↗
    “The app constantly crashes and is basically useless. Please fix!!!”v2026.08.1
  3. Sign in fails with processing errors

    14%

    46 people · 7 in the last 30 days · latest 15d ago

    user·7032· App Store· 15d agooriginal ↗
    “App doesn’t let me login in the . Every time I try to login it states there was an error processing my request . I am able to log in on the web version no problem .”v2026.10.1
    2 more reviews
    user·c1e9· App Store· 30 Nov 2021original ↗
    “Trying to sign on with Okta SSO and it keeps asking for my security key. to which it tells me it doesn’t work with “this browser” please fix this so i can use it in my iphone with my org.”v2021.47.0.464698
    user·a10f· App Store· 04 Sept 2026original ↗
    “What a nightmare to log in using the Authenticator app along side, really annoying way to go about it. There are so many times it does not work you end up giving up. Pathetic”v2026.08.1
  4. Clock-in punches not saved correctly

    9%

    31 people · 5 in the last 30 days · latest 7d ago

    user·4a15· App Store· 05 Oct 2026original ↗
    “Get rid of the scroll wheel for entering times. Its slow and does not work correctly. Add feature to save hours for people entering the same hours week to week.”v2026.09.1
    2 more reviews
    user·826d· App Store· 08 Oct 2026original ↗
    “There was an update on the app that clocked me out of my shift and has no clock-in stamp. Very frustrating”v2026.10.0
    user·ae4e· App Store· 03 Jul 2026original ↗
    “Time clock keeps missing punches, it’s useless”v2026.06.1
  5. Remember me and Face ID do not work

    9%

    30 people · 4 in the last 30 days · latest 14d ago

    user·60fe· Google Play· 05 Sept 2026original ↗
    “Weirdly complicated UI that was tough for the older folks in our workplace to understand, and agreed with other reviews that the "remember me" option doesn't work at all. When logging in on the PC I am given options implying I can use things other than my phone to verify but, I…”
    2 more reviews
    user·d87c· App Store· 05 Sept 2026original ↗
    “This app is terrible at remembering passwords and it is obnoxious. I have to reset my passwords basically every other login.”v2026.08.1
    user·324f· Google Play· 28 Aug 2026original ↗
    “Never actually remembers my device, even when I check the "remember this device" box. Is missing key features such as "request course override" and "Request my accommodations". They are present through the web browser so there is no excuse for them to be missing from the app. Ba…”
  6. Paid time off requests trigger loading errors

    4%

    12 people · 3 in the last 30 days · latest 25d ago

    user·5ade· App Store· 25d agooriginal ↗
    “Trying to take my birthday off and it keeps coming up with loading screen errors on the app, when applying paid time off for my birthday.”v2026.10.0
    2 more reviews
    user·4641· App Store· 25 Jun 2026original ↗
    “Ive used every employee interface known to man and this is by far the worst. Need to look at how many hours you have? Need to request time off? Need to change your password? Forget it!! Unless you’re a professional software engineer just changing your password requires going to…”v2026.06.1
    user·6ed2· App Store· 17 May 2021original ↗
    “It’s not really an HR system is it? You need a four page guide to tell you where to find your pay rise letter..? You have to put your absence request to zero to change an absence request..? If you work part time you can’t even make an absence request as you can’t do half hours..…”v2021.17.0.158182
  7. Pay stub download and print popups fail

    3%

    11 people · 2 in the last 30 days · latest 13d ago

    user·2fd6· App Store· 09 Jul 2026original ↗
    “I don’t understand why we can’t print out our pay stubs at home even when we request and the link never works.”v2026.06.1
    2 more reviews
    user·54c1· App Store· 01 Oct 2026original ↗
    “Parts are worse …not being able to print out our stubs is annoying with the old setup we could print them at home on home printers now we can’t so if I need a pay stub last minute I have to go clear to work to print it out very tedious and time consuming please fix this . Thank…”v2026.09.1
    user·61f5· App Store· 17d agooriginal ↗
    “I’m constantly getting timed out of pages and unable to bring up pay stub information.”v2026.10.1

20% of complaints say only that the app is bad, without saying what fails; they count as complaints but under no issue. A review can report more than one issue, so the shares do not add up to 100%.

What each release brought

Complaints per App Store version, newest first, with the issue reported most against it. A new version has had fewer days to collect complaints, so compare what is reported more than how much.

  • v2026.10.1Most reported: App crashes and freezes on startup (4)22 complaints · 19 Oct 2026
  • v2026.10.0Most reported: App crashes and freezes on startup (5)21 complaints · 07 Oct 2026
  • v2026.09.1Most reported: Asks for password and authentication every launch (13)45 complaints · 21 Sept 2026
  • v2026.09.0Most reported: App crashes and freezes on startup (6)20 complaints · 08 Sept 2026
  • v2026.08.1Most reported: App crashes and freezes on startup (4)24 complaints · 27 Aug 2026
  • v2026.08.0No issue reported more than once5 complaints · 11 Aug 2026
  • v2026.07.0Most reported: Sign in fails with processing errors (4)7 complaints · 13 Jul 2026
  • v2026.06.1Most reported: App crashes and freezes on startup (8)31 complaints · 25 Jun 2026
  • v2026.06.0Most reported: Asks for password and authentication every launch (3)19 complaints · 10 Jun 2026
  • v2026.05.2Most reported: App crashes and freezes on startup (2)4 complaints · 30 May 2026
  • v2025.04.0No issue reported more than once4 complaints · 22 Apr 2026
  • v2026.04.0No issue reported more than once3 complaints · 22 Apr 2026

The reviews themselves

40 of 335 complaints: the ones that say what fails first, newest first. Every one links to the review on the store.

  • user·ca30App Storev2026.10.17d agoon the store ↗

    Workday failure

    This app does work with shifts starting before midnight, creating a lot of pay errors

  • user·e607App Storev2026.10.19d agoon the store ↗

    Too complicated

    You got to navigate too much to get somewhere. Too many different things. not friendly when you want to look for anything.

  • user·ff32App Storev2026.10.111d agoon the store ↗

    Lazy Implementation

    Only slightly better than a web app. UI is neglected and UX feels years outdated. I really wish push notifications for ‘Time Off Request was Approved’ would include for which day(s).

  • user·3c8cApp Storev2026.10.111d agoon the store ↗

    Cannot attach pictures.

    I cannot attach pictures of receipts or include documents when creating an expense report on iPhone 17. It freezes the entire app and I have to force close. Got so mad tonight that I’m finally writing a review. App works mostly as intended otherwise. Have to log into workday on web to include pictures/ documents on expense reports.

  • user·67f5App Storev2026.10.113d agoon the store ↗

    worst program

    workday is the worst program I have ever worked with, trying to navigate stuff on it to hire people with it, and the people that you have to talk to are terrible too. If you ever get fired from your job, might as well kiss your W-2s and all your information. goodbye, cause you’re not gonna be able to get to it so anything you need before your last day of work, make sure you print because you’re not gonna be able to see your W-2s, your pay stubs, nothing

  • user·b099App Storev2026.10.114d agoon the store ↗

    Worst app ever

    This has to be the worst app I’ve ever been forced to use. It never remembers me even though it asks EVERY SINGLE TIME. It logs me out of the app before I can press “clock out” even though I stay in the geo fence. It doesn’t even remember me being logged in even though I haven’t left the geo fence. Not to mention the UI was made by someone trained in the 90s and is not very user friendly. All of my coworkers hate it

  • user·7032App Storev2026.10.115d agoon the store ↗

    Login doesn’t work

    App doesn’t let me login in the . Every time I try to login it states there was an error processing my request . I am able to log in on the web version no problem .

  • user·e2cdApp Storev2026.10.115d agoon the store ↗

    I lost everything and can’t login anymore

    Everything was there the app updated and now I can no longer log in. My boss doesn’t even know what happened or why

  • user·a283App Storev2026.10.115d agoon the store ↗

    Everything is hidden and you waste time searching for it!

    No job aids are available in ERP. Job aids are not complete. Everything is buried in multiple clicks. Poor wording to find what you really want.

  • user·5337App Storev2026.10.115d agoon the store ↗

    Could be better

    It works. But could be far more user friendly. It was difficult to find what I needed because they use different descriptions. For example to verify your time you have to look for “enter time manually.” My time has already been entered when I clock in and out. So y would I go to enter time when I just need to “verify” Always gives warning about holidays even when you work the holiday.

  • user·33b5App Storev2026.10.116d agoon the store ↗

    Log jam

    Logging in is a big deal, and with this app it becomes very difficult and frustrating for the user having to keep creating new user names is a inconvenience for me

  • user·7dbeApp Storev2026.10.116d agoon the store ↗

    App is slow

    Keeps freezing up and won’t let me make simple changes to my emergency contact. Also won’t let me add my bank information to get direct deposit.

  • user·61f5App Storev2026.10.117d agoon the store ↗

    Accessibility

    I’m constantly getting timed out of pages and unable to bring up pay stub information.

  • user·5188App Storev2026.10.117d agoon the store ↗

    Does not work

    Very loading

  • user·e49cApp Storev2026.10.118d agoon the store ↗

    Clocking in

    I hate that in the mornings and when I leave, many times it takes 5 times to clock in and or out, and still can’t get clocked in or out so have to do it manually which I hate

  • user·a8e5App Storev2026.10.118d agoon the store ↗

    Glitchy

    I think this app is too glitchy. If you save your login for next time, it doesn’t save.

  • user·9bcaApp Storev2026.10.119d agoon the store ↗

    Worst app

    Every big corp. app is awful. Nothing works correctly. It crashes randomly. I can’t even swipe out the app without it bugging out and can’t click anything. I despise any app by these companies they all suck.

  • user·a8f7App Storev2026.10.120d agoon the store ↗

    Problems with app

    The app sometimes does not work and when you try to punch in sometimes it doesn’t catch it and you miss a lot of work hours

  • user·b69bApp Storev2026.10.020d agoon the store ↗

    Worst software on the market.

    Whoever decided that this software would be perfect for every agency within the state of Oklahoma should be investigated for fraud or embezzlement. It is the most confusing bit of software on the market. It was sold as a good fit for every agency however it is specifically set up for Monday through Friday 8 to 5 employees only. When you have other employees whose job requires them to work outside of normal hours this program is a complete failure.

  • user·e078App Storev2026.10.021d agoon the store ↗

    Keep getting logged out

    Not even a month has passed and im already logged out. Again. You cant even reset your password because it keeps saying, “Unable to process request. Try again later.” But it never works. I have to go to HR every time this happens, and it happens a lot.

  • user·7cc7App Storev2026.10.023d agoon the store ↗

    The app doesn’t work on iPad

    Everything’s up-to-date iPad is up-to-date new iOS 27. It’s just stuck on the log one screen.

  • user·4d8dApp Storev2026.10.023d agoon the store ↗

    Sign in

    The app is organized well but it signs you out constantly that’s the main flaw that annoys me I hate that even if I push “remember device” I have to sign in constantly

  • user·bcd9App Storev2026.10.025d agoon the store ↗

    Glitchy

    Works half the day and then will error out and says it took to long to loud and please try again later. Clocking and out is much more of a hassle

  • user·b8e6App Storev2026.10.025d agoon the store ↗

    P*** Poor Support

    I’m with a fairly well known national / local employer. Have been unable to get access after changing my phone number. Nobody where I work has a clue how to remedy the situation and workday have left zero clue how to speak to anyone from support with all displayed links in the app and the desktop version looping back to an error. If you work for an employer who champions this app, politely tell them thanks but no thanks. Devs, if you’re reading this, you seriously need to sort this out you morons.

  • user·5adeApp Storev2026.10.025d agoon the store ↗

    I used to be able to use my pto to take time off, last time I did was 8/30/26. Now it won’t let me.

    Trying to take my birthday off and it keeps coming up with loading screen errors on the app, when applying paid time off for my birthday.

  • user·d909App Storev2026.10.026d agoon the store ↗

    Touch not working

    Once prompted to sign in via native login or SSO. That page is entirely touch unresponsive. One star for not even getting a foundational part of an app to work correctly. Patiently waiting for an update to fix this major bug.

  • user·8904App Storev2026.10.027d agoon the store ↗

    The worst

    Super buggy. Never a smooth submission program. Today I had to click an odd link to enter due to an error with the app. It keeps getting worse and it seems almost designed to be problematic for people to submit their PTO quickly. As large of companies that use this, they get paid too much for it to be this inefficient.

  • user·d585App Storev2026.10.027d agoon the store ↗

    Over complicated

    It’s way over complicated, difficult to navigate, help and and search functions are less than useful.

  • user·d9b2App Storev2026.10.028d agoon the store ↗

    Who designed this app? Hellen Keller ? Might possibly be the worst app ever

    It’s straight cheeks. Buggy and slow. Autofill feature gone. Horrible. Glad somebody’s pockets are filled with cash Meanwhile, this app is a pile of garbage

  • user·b4f7App Storev2026.10.028d agoon the store ↗

    Continually forgets login and Face ID

    This thing acts as though it has the builder to use Face ID or something similar. It continuously asks me to sign in to go through the rigmarole, despite its ability to actually recognize the device. In 2026 that’s considered junk.

  • user·3fafApp Storev2026.10.028d agoon the store ↗

    Quit changing it!

    Horrible version. Cannot find anything- cannot find how to take a vacation day. Go back to the last version or better yet the one before that and then leave it alone!

  • user·b2fdApp Storev2026.10.029d agoon the store ↗

    worst log in

    worst App. u have to log in everytime you use.. it needs password, authentication app, confirmation from email/phone.. and once you move out from screen.. you have to redo it again and again.. if i there's negative start.. i'll put negative 5.. its a waste of time.. everyday i use it

  • user·826dApp Storev2026.10.008 Oct 2026on the store ↗

    Clocked me out

    There was an update on the app that clocked me out of my shift and has no clock-in stamp. Very frustrating

  • user·0323App Storev2026.10.007 Oct 2026on the store ↗

    Confusing app

    Very complicated app

  • user·1b43App Storev2026.10.007 Oct 2026on the store ↗

    Uploading

    Unable to upload resume pdf pages, only 1 photo allow and freezes screen

  • user·8f16App Storev2026.09.105 Oct 2026on the store ↗

    Does not work

    The initial launch screen comes up with a three splash screen welcome and the word “login” at the bottom of each. However, tapping login does nothing no matter which of the three are tried and you cannot proceed. Therefore, the app won’t allow for setup, and connection to your company’s platform. This is on an iPad Air with iOS 26.7.1.

  • user·c9f9App Storev2026.09.105 Oct 2026on the store ↗

    This trash is broken

    Why does it require authenticator? All it does is loop me endlessly. I have all my required info, i have my password. I should be able to log in and look at my documents. What is wrong with you people?

  • user·4a15App Storev2026.09.105 Oct 2026on the store ↗

    Horrible UI Since Recent updates

    Get rid of the scroll wheel for entering times. Its slow and does not work correctly. Add feature to save hours for people entering the same hours week to week.

  • user·daedApp Storev2026.09.104 Oct 2026on the store ↗

    Time wheel

    The time wheel is frustrating and tents to think your clocking out the next day with excessive hours trying to be recorded.

  • user·3fc2App Storev2026.09.103 Oct 2026on the store ↗

    Terrible

    Keeps requiring login and fails to hold connection. Very clunky. Failed to load your tenant. Please check the settings and try again.

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Questions about Workday

What do users complain about in Workday?
The specific problems reported most, counted by people: Asks for password and authentication every launch (65 people, 20%); App crashes and freezes on startup (60 people, 18%); Sign in fails with processing errors (46 people, 14%); Clock-in punches not saved correctly (31 people, 9%); Remember me and Face ID do not work (30 people, 9%). 20% of complaints say only that the app is bad, without saying what fails.
How many people complain about Workday?
335 reviews rated 3 stars or below from 333 people on App Store & Google Play, written between 15 Aug 2020 and 01 Nov 2026; 39 people in the last 30 days. The reviews themselves, each linked to the store, are listed on this page.
What do people report about the latest Workday update?
Version 2026.10.1 (first reviewed 19 Oct 2026) has 22 complaints on the App Store; the issue reported most against it is app crashes and freezes on startup (4 people). Google Play reviews carry no version.
Is this Workday's store rating?
No. Only reviews rated 3 stars or below are collected, so these numbers describe complaints and cannot be read as the app's App Store or Google Play score.

Other Payroll & HR apps people complain about

Same vertical, same star-rating rule.