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What users complain about in Notability: AI Notes & Planner

Notes & documentsApp Store14 May 202619 Sept 2026

50 complaints about Notability: AI Notes & Planner from 50 people, read from Google Play reviews rated 1–3 stars (14 May 2026 – 19 Sept 2026). The most repeated complaint is “Waste of Time”, with 6 reviews. Complaints about v16.12.1 are 8 points less painful than about v16.12.

How to read these numbers: Only reviews rated 3 stars or below are collected, on purpose: this is a record of complaints, not a rating. It is not the app's App Store or Play Store score and must not be read as one.
Complaints
50
People
50
one per review
Themes
32
Avg pain
49

What they complain about

Complaints grouped by meaning, largest group first. Each name is a verbatim fragment of something somebody wrote, not an editorial label.

  • Notability: AI Notes & Planner — Waste of Time.
    6 complaints · 6 peoplepain 60
  • Notability: AI Notes & Planner — Crashes all the time (use to love this app).
    5 complaints · 5 peoplepain 34
  • Notability: AI Notes & Planner — Unusable with new update.
    4 complaints · 4 peoplepain 61
  • Notability: AI Notes & Planner — Missing files even after backup.
    4 complaints · 4 peoplepain 41
  • 😭 After relying on Notability for 4 years of medical school, losing access to my notes a…
    4 complaints · 4 peoplepain 59
  • Notability: AI Notes & Planner — Offloading is so frustrating!!.
    1 complaint · 1 personpain 61
  • I have no idea when notability changed but this newest update is absolutely terrible.
    1 complaint · 1 personpain 47
  • It is very frustrating.
    1 complaint · 1 personpain 67
  • I love using this app for coloring but, I know most people use the highlighter to color a…
    1 complaint · 1 personpain 48
  • It’s really pathetic and a consistent waste of time for this app that requires real human…
    1 complaint · 1 personpain 45
  • It’s very disappointing and frustrating.
    1 complaint · 1 personpain 75
  • This leaves the app unusable for me.
    1 complaint · 1 personpain 19

Did the last release help?

Complaints about v16.12.1 are 8 points less painful than v16.12. App Store only — Play reviews carry no version.

  • v16.12.1
    4811 complaints15 Sept 2026
  • v16.12
    568 complaints09 Sept 2026
  • v16.11
    5215 complaints02 Sept 2026
  • v16.2.4
    315 complaints22 May 2026
  • v16.2.3
    548 complaints19 May 2026

The reviews themselves

40 of 50 complaints, most painful first. Every one links to the review on the store.

  • App Storev16.1116d agopain 94on the store ↗

    Notability: AI Notes & Planner — I hate this app. Beware

    Notability: AI Notes & Planner — I hate this app.

  • App Storev16.12.18d agopain 88on the store ↗

    Notability: AI Notes & Planner — Used to be great. Use Goodnotes or Apple notes instead

    I have since used it for work, but the constant updates and the push to downgrade to the subscription model are extremely annoying right now with the auto snap feature.

  • App Storev16.1120d agopain 88on the store ↗

    Notability: AI Notes & Planner — Annoying

    Notability: AI Notes & Planner — Annoying.

  • App Storev16.1121d agopain 88on the store ↗

    Notability: AI Notes & Planner — App is not worth your money

    Saying I’m frustrated and upset doesn’t even begin to describe how disappointed I am.

  • App Storev16.2.321 May 2026pain 88on the store ↗

    Notability: AI Notes & Planner — Unusable after update

    I’m incredibly frustrated

  • App Storev16.2.319 May 2026pain 88on the store ↗

    Notability: AI Notes & Planner — Freezes every 2 mins

    I’m so frustrated with the app, I’ve been using it for like a decade and it’s now freezing lately, it doesn’t want to scroll smoothly, it gets stuck when I’m trying to take notes, considering switching to another bc it’s so infuriating.

  • App Storev16.1210d agopain 84on the store ↗

    Notability: AI Notes & Planner — Fix timestamps

    I like this app a lot for school, but the timestamps is broken and I’m going to stop paying if it doesn’t get fixed soon

  • App Storev16.1121d agopain 75on the store ↗

    Notability: AI Notes & Planner — Freezing and glitching

    It’s very disappointing and frustrating.

  • App Storev16.128d agopain 72on the store ↗

    Notability: AI Notes & Planner — They keep making the app worse

    Don’t both wasting time or money downloading it.

  • App Storev16.129d agopain 68on the store ↗

    Notability: AI Notes & Planner — Issues

    The autocorrect on Mac is horrible.

  • App Storev16.2.321 May 2026pain 67on the store ↗

    Notability: AI Notes & Planner — Terrible Support

    It is very frustrating.

  • App Storev16.12.17d agopain 64on the store ↗

    Notability: AI Notes & Planner — worst note taking app ever

    i pay for the plus membership and the app still crashes on me like 5 times a day.

  • App Storev16.1119d agopain 64on the store ↗

    Notability: AI Notes & Planner — Lost new features when redownloaded

    I am a pro subscriber and don’t appreciate not getting the bell and whistles I pay for!

  • App Storev16.1214d agopain 61on the store ↗

    Notability: AI Notes & Planner — Offloading is so frustrating!!

    Notability: AI Notes & Planner — Offloading is so frustrating!!.

  • App Storev16.1120d agopain 61on the store ↗

    Notability: AI Notes & Planner — Terrible app very disappointed

    I have this app for quite a while years ago I purchased it, let me tell you they have so many advertisement pop-ups and always they have something that the app is not loading right away it’s really not reliable even if you pay for that app…

  • App Storev16.12.17d agopain 60on the store ↗

    Notability: AI Notes & Planner — Barely Functional Anymore

    Don't get invested like I am, where most of my notes are on this absolute nightmare of an app (that I pay for).

  • App Storev16.12.14d agopain 56on the store ↗

    Notability: AI Notes & Planner — WARNING

    Notes will go missing and automatically delete.

  • App Storev16.1117d agopain 51on the store ↗

    Notability: AI Notes & Planner — Please Fix a Longstanding Issue With Quizzes. Paying Customers Deserve Better

    The company’s customer service support is horrible.

  • App Storev16.12.18d agopain 51on the store ↗

    Notability: AI Notes & Planner — ALL OF MY NOTES ARE GONE

    I pay money for this app, yet today all of my notes are magically gone.

  • App Storev16.1213d agopain 48on the store ↗

    Notability: AI Notes & Planner — This App has become unusable

    😭 After relying on Notability for 4 years of medical school, losing access to my notes and now not even being able to open my lectures is beyond frustrating.

  • App Storev16.1118d agopain 48on the store ↗

    Notability: AI Notes & Planner — Love but hate it

    I love using this app for coloring but, I know most people use the highlighter to color and it gets very annoying when you are trying to color and big area and can’t lift the pen/ stylus from the screen or else it with make the next layer…

  • App Storev16.1117d agopain 47on the store ↗

    Notability: AI Notes & Planner — Went from the best note app to the worst

    I have no idea when notability changed but this newest update is absolutely terrible.

  • App Storev16.12.15d agopain 45on the store ↗

    Notability: AI Notes & Planner — Where are my notes going??

    It’s really pathetic and a consistent waste of time for this app that requires real human dollars to have a completely nonfunctional file system.

  • App Storev16.12.18d agopain 45on the store ↗

    Notability: AI Notes & Planner — Waste of Time

    Notability: AI Notes & Planner — Waste of Time.

  • App Storev16.12.15d agopain 40on the store ↗

    Notability: AI Notes & Planner — No left hand mode

    Without left handed mode this app is now unusable for me.

  • App Storev16.12.17d agopain 40on the store ↗

    Notability: AI Notes & Planner — Greedy Subscription Model

    This choice was largely driven by a degradation of quality from the platform, with documents unable to sync, deleting themselves after closing, or crashing the app when attempting to export.

  • App Storev16.1210d agopain 40on the store ↗

    Notability: AI Notes & Planner — Of course features disappear after update…

    This is the last straw for me after a bunch of other terrible updates including forcing everyone onto the cloud (HIPAA anyone??) and of course AI garbage that bogs down the app and that NO ONE ASKED FOR OR WANTED.

  • App Storev16.1214d agopain 40on the store ↗

    Notability: AI Notes & Planner — Stupid Forced Integrations

    Horrible design flaw.

  • App Storev16.1120d agopain 40on the store ↗

    Notability: AI Notes & Planner — Terrible customer service

    Notability: AI Notes & Planner — Terrible customer service.

  • App Storev16.2.425 May 2026pain 40on the store ↗

    Notability: AI Notes & Planner — Bloated with useless AI features

    Notability: AI Notes & Planner — Bloated with useless AI features.

  • App Storev16.2.422 May 2026pain 40on the store ↗

    Notability: AI Notes & Planner — UPDATE GONE WRONG

    So terrible and discouraging.

  • App Storev16.2.321 May 2026pain 40on the store ↗

    Notability: AI Notes & Planner — Now buggy on the iPhone

    Notability: AI Notes & Planner — Now buggy on the iPhone.

  • App Storev16.2.321 May 2026pain 40on the store ↗

    Notability: AI Notes & Planner — Unusable with new update

    Notability: AI Notes & Planner — Unusable with new update.

  • App Storev16.2.321 May 2026pain 40on the store ↗

    Notability: AI Notes & Planner — Disappointed after being a longtime user :/

    Notability: AI Notes & Planner — Disappointed after being a longtime user :/.

  • App Storev16.2.321 May 2026pain 40on the store ↗

    Notability: AI Notes & Planner — I would’ve given the older version 5 stars; now it’s just PITA to use

    Truly terrible taking away features that were already there and that are very common in programs that handle images.

  • App Storev16.2.216 May 2026pain 40on the store ↗

    Notability: AI Notes & Planner — Used to be exceptional, updates have broken key features.

    Notability: AI Notes & Planner — Used to be exceptional, updates have broken key features..

  • App Storev16.1212d agopain 36on the store ↗

    Notability: AI Notes & Planner — Very nice and modern feeling

    It would have been very nice if my notes could sync between my iPad and my Windows laptop, as that is a feature that Goodnotes 5 (and possibly 6 but idk firsthand) lacks.

  • App Storev16.1120d agopain 36on the store ↗

    Notability: AI Notes & Planner — Needs stabilization

    I love using Notability but the lack of stabilization in the pen are what makes me tend to adverse to actually using it

  • App Storev16.2.114 May 2026pain 36on the store ↗

    Notability: AI Notes & Planner — New Update

    Not to be returned unless I do it by hand from my backup source.

  • App Storev16.1115d agopain 27on the store ↗

    Notability: AI Notes & Planner — they are removing features and increasing prices

    All the data I had access to on my ipad for notability was removed when they changed syncing your notes to the more expensive platform.

Questions about Notability: AI Notes & Planner

What do users complain about in Notability: AI Notes & Planner?
The most repeated complaints, grouped by meaning: “Waste of Time” (6); “Crashes all the time (use to love this app)” (5); “Unusable with new update” (4). Each theme name is quoted from a review, not a label we assigned.
How many people complain about Notability: AI Notes & Planner?
50 reviews rated 3 stars or below from 50 people on Google Play, written between 14 May 2026 and 19 Sept 2026. The reviews themselves, each linked to the store, are listed on this page.
Did the latest Notability: AI Notes & Planner update make things better?
Complaints about v16.12.1 are 8 points less painful than about v16.12. Measured on 11 and 8 App Store reviews — Google Play reviews carry no version.
Is this Notability: AI Notes & Planner's store rating?
No. Only reviews rated 3 stars or below are collected, so these numbers describe complaints and cannot be read as the app's App Store or Google Play score.

Other Notes & documents apps people complain about

Same vertical, same star-rating rule, most painful first.