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What users complain about in Bluon HVAC

Field service & tradesApp Store01 May 2021 → 14 Mar 2026

30 complaints about Bluon HVAC from 30 people, read from Google Play reviews rated 1–3 stars (01 May 2021 – 14 Mar 2026). The most repeated complaints are “I work at a small mom and pops place and it would be great if there was an option to purc…” and “I would pay a subscription for it but I imagine it is not as lucrative as the parts trans…”, 2 each.

How to read these numbers: Only reviews rated 3 stars or below are collected, on purpose: this is a record of complaints, not a rating. It is not the app's App Store or Play Store score and must not be read as one.
Complaints
30
People
30
one per review
Themes
28
Avg pain
39

What they complain about

Complaints grouped by meaning, largest group first. Each name is a verbatim fragment of something somebody wrote, not an editorial label.

  • I work at a small mom and pops place and it would be great if there was an option to purc…
    2 complaints · 2 peoplepain 18
  • I would pay a subscription for it but I imagine it is not as lucrative as the parts trans…
    2 complaints · 2 peoplepain 48
  • Seriously loved this resource when it first came out, was great for finding manuals (coul…
    1 complaint · 1 personpain 48
  • On top of that, they limit model number lookups to just three per month, which is the mai…
    1 complaint · 1 personpain 9
  • This is another direct quote from bluon “The app is free with tons of value, whether or n…
    1 complaint · 1 personpain 6
  • The app is good and gives a lot of info but the texts they send every other day is annoyi…
    1 complaint · 1 personpain 66
  • Bluon HVAC — Worst program ever.
    1 complaint · 1 personpain 40
  • Bluon HVAC — Bad business.
    1 complaint · 1 personpain 40
  • Would even pay for it as long as it's not overpriced.
    1 complaint · 1 personpain 68
  • I’ve gone through the manuals they have available, and it’s quite limited.
    1 complaint · 1 personpain 13
  • I find it ridiculous that you don’t offer the option for a Technician to just pay to use…
    1 complaint · 1 personpain 33
  • Asked for money got deleted
    1 complaint · 1 personpain 20

Did the last release help?

Complaints about v9.7.0 are 8 points more painful than v9.0.0. App Store only — Play reviews carry no version.

  • v9.7.0
    413 complaints23 Dec 2024
  • v9.0.0
    344 complaints12 Apr 2024
  • v4.4.6
    383 complaints01 May 2021

The reviews themselves

30 of 30 complaints, most painful first. Every one links to the review on the store.

  • App Storev9.14.114 Mar 2026pain 88on the store ↗

    Bluon HVAC — No go for me - too expensive

    Bluon HVAC — No go for me - too expensive.

  • App Storev9.2.010 Jun 2024pain 88on the store ↗

    Bluon HVAC — Bait and switch. Sell outs

    Flash forward to a year or two ago and its full of ads (Annoying but also understandable).

  • App Storev9.7.006 Feb 2025pain 78on the store ↗

    Bluon HVAC — Waste of time

    Bluon HVAC — Waste of time.

  • App Storev4.4.601 May 2021pain 76on the store ↗

    Bluon HVAC — Missing manuals

    Bluon HVAC — Missing manuals.

  • App Storev9.12.230 Oct 2025pain 69on the store ↗

    Bluon HVAC — Limited Lennox manuals

    The database is missing the manuals for the entire lineup of the “Lennox 13GEP” model range.

  • App Storev9.8.020 Feb 2025pain 68on the store ↗

    Bluon HVAC — Bad Business Model

    Would even pay for it as long as it's not overpriced.

  • App Storev8.2.024 May 2023pain 66on the store ↗

    Bluon HVAC — Texts need to stop

    The app is good and gives a lot of info but the texts they send every other day is annoying.

  • App Storev8.3.101 Jul 2023pain 57on the store ↗

    Bluon HVAC — Service Tech

    I would pay a subscription for it but I imagine it is not as lucrative as the parts transactions.

  • App Storev8.1.018 May 2023pain 57on the store ↗

    Bluon HVAC — Forced to watch an ad while working

    Very annoying to be forced to watch a stupid video on an app that is here to help technicians at work.

  • App Storev9.0.012 Apr 2024pain 48on the store ↗

    Bluon HVAC — Field tech

    Seriously loved this resource when it first came out, was great for finding manuals (couldn’t use parts order as no one in my area was a part of the network) but your limiting us to 3 models per month is seriously infuriating!

  • App Storev9.3.016 Jul 2024pain 40on the store ↗

    Bluon HVAC — Bad business

    Bluon HVAC — Bad business.

  • App Storev9.0.024 Apr 2024pain 40on the store ↗

    Bluon HVAC — Start up video

    Now some useless video pops up with volume and I can’t get away from it.

  • App Storev8.7.004 Oct 2023pain 40on the store ↗

    Bluon HVAC — Flaw

    App refuses to work unless on absolute newest update, got stuck with poor service making app useless

  • App Storev8.3.105 Jul 2023pain 40on the store ↗

    Bluon HVAC — Sad to see

    So it just turned into a app where you have to spend money in order to get help so now it’s useless deleting it off my phone they where the only people I could lean on for support on Trane units.

  • App Storev8.1.010 May 2023pain 40on the store ↗

    Bluon HVAC — Worst program ever

    Bluon HVAC — Worst program ever.

  • App Storev8.8.119 Oct 2023pain 38on the store ↗

    Bluon HVAC — Bluon

    Would be nice if you could just pay for a subscription each month to be able to access tech help instead of placing orders for parts to accrue points.

  • App Storev9.7.023 Dec 2024pain 37on the store ↗

    Bluon HVAC — Limited functionality….

    I work at a small mom and pops place and it would be great if there was an option to purchase a subscription for unlimited lookups, etc.

  • App Storev9.12.110 Oct 2025pain 33on the store ↗

    Bluon HVAC — Just let Techs pay you

    I find it ridiculous that you don’t offer the option for a Technician to just pay to use your app’s services without getting their company involved, I mean did someone in ur company get dropped as a baby?

  • App Storev9.11.030 Jul 2025pain 27on the store ↗

    Bluon HVAC — Trying to get👎🏻

    Keeps giving me a network error cannot sign in

  • App Storev9.9.029 Mar 2025pain 27on the store ↗

    Bluon HVAC — Bait and Switch

    These guys promised the world to us HVAC techs and told us all kinds of lies about how “free” these features would be for us.

  • App Storev9.0.018 Apr 2024pain 27on the store ↗

    Bluon HVAC — It’s a shame

    As much as I was upset when they took away calling tech-support and having to earn points I understood it because they gotta make money too and being that I was using the app already to sorce parts from my local distributors I had no worri…

  • App Storev4.4.611 May 2021pain 26on the store ↗

    Bluon HVAC — DO NOT RECOMMEND!

    Waste of time....

  • App Storev9.0.016 Apr 2024pain 20on the store ↗

    Bluon HVAC — Bye Felicia

    Asked for money got deleted

  • App Storev4.4.610 May 2021pain 13on the store ↗

    Bluon HVAC — Limited in scope

    I’ve gone through the manuals they have available, and it’s quite limited.

  • App Storev9.7.028 Jan 2025pain 9on the store ↗

    Bluon HVAC — This Used to be a good app.

    On top of that, they limit model number lookups to just three per month, which is the main reason most people use the app, making it practically pointless now.

  • App Storev8.0.002 May 2023pain 6on the store ↗

    Bluon HVAC — “Free, and always will be” until 3/20

    This is another direct quote from bluon “The app is free with tons of value, whether or not you use Bluon refrigerants :) Have a good one.” Just bad form to backpedal like that.

  • App Storev9.10.013 Jun 2025pain 0on the store ↗

    Bluon HVAC — Used to be Great

    It sucked when it was only 3 look ups a month but now only 1, app is pretty much a waste of space.

  • App Storev9.5.019 Sept 2024pain 0on the store ↗

    Bluon HVAC — Used to be better

    The forum was my favorite part and now it’s gone.

  • App Storev8.13.208 Mar 2024pain 0on the store ↗

    Bluon HVAC — Paying For What?

    I usually don’t ever leave a review for anything whether it’s good or bad.

  • App Storev8.2.021 May 2023pain 0on the store ↗

    Bluon HVAC — Has promises of more than what it can do.

    The way it’s designed fails.

Questions about Bluon HVAC

What do users complain about in Bluon HVAC?
The most repeated complaints, grouped by meaning: “I work at a small mom and pops place and it would be great if there was an option to purc…” (2); “I would pay a subscription for it but I imagine it is not as lucrative as the parts trans…” (2). Each theme name is quoted from a review, not a label we assigned.
How many people complain about Bluon HVAC?
30 reviews rated 3 stars or below from 30 people on Google Play, written between 01 May 2021 and 14 Mar 2026. The reviews themselves, each linked to the store, are listed on this page.
Is this Bluon HVAC's store rating?
No. Only reviews rated 3 stars or below are collected, so these numbers describe complaints and cannot be read as the app's App Store or Google Play score.

Other Field service & trades apps people complain about

Same vertical, same star-rating rule, most painful first.