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What users complain about in ChatGPT

Other apps, VietnamApp Store25 Aug 2026 → 05 Nov 2026

These are reviews from the Vietnamese App Store and Google Play, so most quotes below are in Vietnamese, shown as written. They tell you what Vietnamese users struggle with in ChatGPT.

198 people complained about ChatGPT in App Store reviews rated 1–3 stars (25 Aug 2026 – 05 Nov 2026), 91 of them in the last 30 days. Most reported: ai ignores instructions or provides wrong answers (45%); excessive usage limits and aggressive upgrade prompts (25%); image upload and generation failures (19%).

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How to read these numbers: Only reviews rated 3 stars or below are collected, on purpose: this is a record of complaints, not a rating. It is not the app's App Store or Play Store score and must not be read as one.
People
198
200 reviews
Last 30 days
91
89 in the 30 before
Say what fails
90%
Distinct issues
6

What goes wrong in ChatGPT

Each review is sorted by what it says fails. Counts are people; the share is of all 198 people who complained.

  1. AI ignores instructions or provides wrong answers

    45%

    89 people · 44 in the last 30 days · latest 3d ago

    user·b054· App Store· 18d agooriginal ↗
    “làm không đúng yêu cầu tôi đã nói đi nói lại nhiều lần và không thay đổi”v1.2026.279
    2 more reviews
    user·1ddc· App Store· 18d agooriginal ↗
    “Không thực hiện theo yêu cầu”v1.2026.279
    user·090a· App Store· 16 Sept 2026original ↗
    “bị lỗi vi phạm, hay làm sai yêu cầu cần coi lại”v1.2026.244
  2. Excessive usage limits and aggressive upgrade prompts

    25%

    49 people · 16 in the last 30 days · latest 3d ago↓ Easing

    user·103e· App Store· 27 Sept 2026original ↗
    “Ko hỏi được nhiều. Gói nâng cao phải mua liên tục hàng tháng là ko hay.”v1.2026.258
    2 more reviews
    user·6c89· App Store· 01 Sept 2026original ↗
    “Bắt người dùng phải nâng cấp mới được sử dụng các tính năng đơn giản nhất!Tệ,thật sự quá tệ!😒😑🫤🫪👎🏻”v1.2026.230
    user·9b11· App Store· 14 Sept 2026original ↗
    “Nhắn vài câu gửi 1 , 2 tấm hình đã bắt nâng cấp, đôi khi không có hình chỉ hỏi 1 2 câu cũng cần nâng cấp. Làm tiền quá”v1.2026.244
  3. Image upload and generation failures

    19%

    37 people · 14 in the last 30 days · latest 3d ago

    user·3f34· App Store· 26d agooriginal ↗
    “Tiêu đề: Phản ánh lỗi công cụ chỉnh sửa ảnh Kính gửi đội ngũ kỹ thuật, Tôi muốn phản ánh về sự cố khi sử dụng công cụ tạo và chỉnh sửa ảnh. Tôi đã cung cấp hai ảnh tham chiếu và yêu cầu chỉnh sửa ảnh thứ nhất theo tư thế của ảnh thứ hai, đồng thời giữ nguyên khuôn mặt, vóc dáng,…”v1.2026.272
    2 more reviews
    user·4e86· App Store· 20d agooriginal ↗
    “Lỗi cả đống tải ảnh lên lâu lâu bị lỗi”v1.2024.348
    user·d26c· App Store· 03 Sept 2026original ↗
    “Tại sao không tải đc ảnh lên để chỉnh sửa mặc dù đã đóng phí ??? Hỏi thì cứ hmmm … có vẻ đã xảy ra lỗi ???”v1.2026.237
  4. App freezes, lags, or responds slowly

    10%

    19 people · 10 in the last 30 days · latest 3d ago

    user·01ed· App Store· 3d agooriginal ↗
    “Phiên bản mới này phần phản hồi của AI quá chậm mất khá nhiều thời gian để tiếp tục trả lời câu hỏi tiếp theo”v1.2026.195
    2 more reviews
    user·7a96· App Store· 27 Sept 2026original ↗
    “Lúc lm thì cứ đơ đơ, lúc cbi hồi thì lại tăng thêm”v1.2026.258
    user·d952· App Store· 7d agooriginal ↗
    “Sao cứ giựt giựt lag lag lỗi quài”v1.2026.293
  5. Login and connection errors

    5%

    10 people · 1 in the last 30 days · latest 24d ago

    user·eb9b· App Store· 03 Sept 2026original ↗
    “Ứng dụng như qq lỗi đăng nhập miết Thì”v1.2026.237
    2 more reviews
    user·2eea· App Store· 03 Sept 2026original ↗
    “lỗi đéo đăng nhập đc thử hết cách này cách khác làm ơn fix lỗi dùm cái chứ ko cho người ta đăng nhập vào để dùng thì mong gì người ta dùng app mình nhiều hả Chat gpt ơi?????”v1.2026.237
    user·ab4f· App Store· 30 Sept 2026original ↗
    “bị lỗi nhưng không có sđt hỗ trợ khách hàng gì hết”v1.2026.266
  6. Forces opening new chat due to full memory

    4%

    7 people · 4 in the last 30 days · latest 3d ago

    user·d66e· App Store· 7d agooriginal ↗
    “3 sao vì chưa viết được bao lâu thì đã bị nó bảo chuyển sang đoạn chat mới vì bộ nhớ đầy”v1.2026.293
    2 more reviews
    user·8bbd· App Store· 18d agooriginal ↗
    “App tự nhiên bị quá tải tin nhắn , nhắn được vài câu đã bị bắt chuyển sang đoạn chat khác.”v1.2026.279
    user·f36c· App Store· 27 Sept 2026original ↗
    “Nhắn dc 1 tí thì nó thông báo ko nhắn tiếp dc phải chuyển qua qtr chuyện ms”v1.2026.258

10% of complaints say only that the app is bad, without saying what fails; they count as complaints but under no issue. A review can report more than one issue, so the shares do not add up to 100%.

What each release brought

Complaints per App Store version, newest first, with the issue reported most against it. A new version has had fewer days to collect complaints, so compare what is reported more than how much.

  • v1.2026.300Most reported: AI ignores instructions or provides wrong answers (2)3 complaints · 05 Nov 2026
  • v1.2026.293Most reported: AI ignores instructions or provides wrong answers (14)30 complaints · 28 Oct 2026
  • v1.2026.286Most reported: AI ignores instructions or provides wrong answers (5)10 complaints · 23 Oct 2026
  • v1.2026.279Most reported: AI ignores instructions or provides wrong answers (10)22 complaints · 16 Oct 2026
  • v1.2026.272Most reported: AI ignores instructions or provides wrong answers (13)24 complaints · 10 Oct 2026
  • v1.2026.267Most reported: AI ignores instructions or provides wrong answers (10)14 complaints · 02 Oct 2026
  • v1.2026.266Most reported: AI ignores instructions or provides wrong answers (8)17 complaints · 30 Sept 2026
  • v1.2026.258Most reported: AI ignores instructions or provides wrong answers (8)21 complaints · 23 Sept 2026
  • v1.2026.251Most reported: AI ignores instructions or provides wrong answers (5)13 complaints · 19 Sept 2026
  • v1.2026.244Most reported: Excessive usage limits and aggressive upgrade prompts (12)24 complaints · 10 Sept 2026
  • v1.2026.237Most reported: Image upload and generation failures (6)13 complaints · 01 Sept 2026
  • v1.2026.230No issue reported more than once4 complaints · 01 Sept 2026

The reviews themselves

40 of 200 complaints: the ones that say what fails first, newest first. Every one links to the review on the store.

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Questions about ChatGPT

What do users complain about in ChatGPT?
The specific problems reported most, counted by people: AI ignores instructions or provides wrong answers (89 people, 45%); Excessive usage limits and aggressive upgrade prompts (49 people, 25%); Image upload and generation failures (37 people, 19%); App freezes, lags, or responds slowly (19 people, 10%); Login and connection errors (10 people, 5%). 10% of complaints say only that the app is bad, without saying what fails.
How many people complain about ChatGPT?
200 reviews rated 3 stars or below from 198 people on App Store, written between 25 Aug 2026 and 05 Nov 2026; 91 people in the last 30 days. The reviews themselves, each linked to the store, are listed on this page.
What do people report about the latest ChatGPT update?
Version 1.2026.300 (first reviewed 05 Nov 2026) has 3 complaints on the App Store; the issue reported most against it is ai ignores instructions or provides wrong answers (2 people). Google Play reviews carry no version.
Is this ChatGPT's store rating?
No. Only reviews rated 3 stars or below are collected, so these numbers describe complaints and cannot be read as the app's App Store or Google Play score.

Other Other apps, Vietnam apps people complain about

Same vertical, same star-rating rule.