What users complain about in Smartsheet: Projects & Teams
29 complaints about Smartsheet: Projects & Teams from 29 people, read from Google Play reviews rated 1–3 stars (08 Nov 2014 – 12 Sept 2026). The most repeated complaint is “Seriously Lacking”, with 7 reviews.
What they complain about
Complaints grouped by meaning, largest group first. Each name is a verbatim fragment of something somebody wrote, not an editorial label.
Smartsheet: Projects & Teams — Seriously Lacking.
7 complaints · 7 peoplepain 38Smartsheet: Projects & Teams — Terrible cancellation process..
4 complaints · 4 peoplepain 56Gant view does not work as I expect it would.
1 complaint · 1 personpain 45Smartsheet: Projects & Teams — Terrible App Function.
1 complaint · 1 personpain 40I am a sole proprietor and in the end became frustrated and went to click up.
1 complaint · 1 personpain 81Good app to quickly view a spreadsheet but I wish it had more of the desktop capabilities.
1 complaint · 1 personpain 24App is slow, 7 out of every 10 openings, you'll need to close and reopen.
1 complaint · 1 personpain 20The worst part is I’ve use this program in the past and I like it but trying to get reest…
1 complaint · 1 personpain 40Smartsheet: Projects & Teams — Laggy and unstable.
1 complaint · 1 personpain 27This program all looks and sounds good, but is useless as no one explains how it works an…
1 complaint · 1 personpain 64I wish Smartsheet will make business plan available to individual users as well.
1 complaint · 1 personpain 24I don’t recommend using this app/system.
1 complaint · 1 personpain 19
Did the last release help?
Complaints about v24.7 are 12 points less painful than v2.5.0. App Store only — Play reviews carry no version.
- v24.7453 complaints01 Aug 2024
- v2.5.0583 complaints05 Dec 2015
The reviews themselves
29 of 29 complaints, most painful first. Every one links to the review on the store.
Smartsheet: Projects & Teams — If I could give 0 stars I would.
I hate this app.
Smartsheet: Projects & Teams — Login fiasco and can’t speak to a human
I can’t delete the account, the help button keeps leading me to a solution that does not work and I can’t find any way to access a human to help me out.
Smartsheet: Projects & Teams — Pricing is not transparent
I am a sole proprietor and in the end became frustrated and went to click up.
Smartsheet: Projects & Teams — App Quit working
Very frustrating!
Smartsheet: Projects & Teams — This app is so frustrating
Smartsheet: Projects & Teams — This app is so frustrating.
Smartsheet: Projects & Teams — Rewards? Right!
This program all looks and sounds good, but is useless as no one explains how it works and how to navigate to access any rewards earned.
Smartsheet: Projects & Teams — Works well but impossible to cancel
That’s infuriating and worth a downgrade.
Smartsheet: Projects & Teams — Seriously Lacking
Smartsheet: Projects & Teams — Seriously Lacking.
Smartsheet: Projects & Teams — Differently not ADHD FRIENDLY
This is not a criticism, I'm probably just missing something.
Smartsheet: Projects & Teams — Office 365 login doesn't work
Smartsheet: Projects & Teams — Office 365 login doesn't work.
Smartsheet: Projects & Teams — Gant view
Gant view does not work as I expect it would.
Smartsheet: Projects & Teams — DO NOT USE THIS APP
Total waste of time.
Smartsheet: Projects & Teams — Terrible App Function
Smartsheet: Projects & Teams — Terrible App Function.
Smartsheet: Projects & Teams — Terrible cancellation process.
Smartsheet: Projects & Teams — Terrible cancellation process..
Smartsheet: Projects & Teams — Bad support
The worst part is I’ve use this program in the past and I like it but trying to get reestablished has been ridiculous.
Smartsheet: Projects & Teams — Error, Error, Error!
Smartsheet: Projects & Teams — Error, Error, Error!.
Smartsheet: Projects & Teams — The App is great BUT
Anyways, please add this feature discussed above.
Smartsheet: Projects & Teams — Baffling
The lack of such basics as sorting and filtering is a mystery to me.
Smartsheet: Projects & Teams — Mobile capabilities lacking
Smartsheet: Projects & Teams — Mobile capabilities lacking.
Smartsheet: Projects & Teams — Sloooooooooooow
Literally worse than dial up internet, always EXTREMELY SLOW!!!
Smartsheet: Projects & Teams — Impossible to cancel once you’ve subscribed. And they don’t respond to help requests or contacts.
Smartsheet: Projects & Teams — Impossible to cancel once you’ve subscribed.
Smartsheet: Projects & Teams — App works terrible in the iPad
Tested the app for several months already and the app is very inefficient and does not have the same functionality from the website version, but it’s impossible for me to use the website version in iPad because it brings me back to the poo…
Smartsheet: Projects & Teams — Laggy and unstable
Smartsheet: Projects & Teams — Laggy and unstable.
Smartsheet: Projects & Teams — Love but disappointed with individual pro account
I wish Smartsheet will make business plan available to individual users as well.
Smartsheet: Projects & Teams — Limited Capabilities
Good app to quickly view a spreadsheet but I wish it had more of the desktop capabilities.
Smartsheet: Projects & Teams — Decent But Basic Options Missing
Smartsheet: Projects & Teams — Decent But Basic Options Missing.
Smartsheet: Projects & Teams — Needs more than updates
App is slow, 7 out of every 10 openings, you'll need to close and reopen.
Smartsheet: Projects & Teams — DOESN’T WORK WELL
I don’t recommend using this app/system.
Smartsheet: Projects & Teams — Love smartsheet! Hate the app…
Smartsheet has developed such a wonderful platform and it is an absolute shame that their app is as terrible as it is.
Questions about Smartsheet: Projects & Teams
- What do users complain about in Smartsheet: Projects & Teams?
- The most repeated complaints, grouped by meaning: “Seriously Lacking” (7); “Terrible cancellation process” (4). Each theme name is quoted from a review, not a label we assigned.
- How many people complain about Smartsheet: Projects & Teams?
- 29 reviews rated 3 stars or below from 29 people on Google Play, written between 08 Nov 2014 and 12 Sept 2026. The reviews themselves, each linked to the store, are listed on this page.
- Is this Smartsheet: Projects & Teams's store rating?
- No. Only reviews rated 3 stars or below are collected, so these numbers describe complaints and cannot be read as the app's App Store or Google Play score.
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