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What users complain about in Mailchimp Email Marketing

Email marketingApp StoreGoogle Play27 Jan 2019 → 15 Sept 2026

39 complaints about Mailchimp Email Marketing from 36 people, read from Google Play & Google Play reviews rated 1–3 stars (27 Jan 2019 – 15 Sept 2026). The most repeated complaint is “You really need access to a PC...it is near impossible to modify templates via mobile”, with 5 reviews.

How to read these numbers: Only reviews rated 3 stars or below are collected, on purpose: this is a record of complaints, not a rating. It is not the app's App Store or Play Store score and must not be read as one.
Complaints
39
People
36
one per review
Themes
35
Avg pain
43

What they complain about

Complaints grouped by meaning, largest group first. Each name is a verbatim fragment of something somebody wrote, not an editorial label.

  • You really need access to a PC...it is near impossible to modify templates via mobile.
    5 complaints · 3 peoplepain 26
  • Mailchimp Email Marketing — Poor support for free version.
    1 complaint · 1 personpain 40
  • Mailchimp Email Marketing — Features missing.
    1 complaint · 1 personpain 76
  • Mailchimp Email Marketing — Disappointing.
    1 complaint · 1 personpain 40
  • Mailchimp Email Marketing — MPP reporting is wrong!.
    1 complaint · 1 personpain 20
  • Extremely frustrating, glitches and terrible when you need to send customer emails.
    1 complaint · 1 personpain 88
  • Super annoying, taking up space, and unprofessional.
    1 complaint · 1 personpain 51
  • If a contact can't be imported the error only shows the number of failed contacts but no…
    1 complaint · 1 personpain 27
  • I don’t like lack of giving back bug feedback.
    1 complaint · 1 personpain 43
  • Have uninstalled and reinstalled twice.
    1 complaint · 1 personpain 40
  • Please fix this bug!
    1 complaint · 1 personpain 27
  • Mailchimp Email Marketing — Lacks features.
    1 complaint · 1 personpain 36

Did the last release help?

Complaints about v2026.4 are 4 points more painful than v2026.2. App Store only — Play reviews carry no version.

  • v2026.4
    564 complaints08 Mar 2026
  • v2026.2
    524 complaints02 Feb 2026
  • v6.89
    613 complaints22 Jan 2026
  • v6.77
    633 complaints07 Jul 2025
  • v5.26
    333 complaints03 Jun 2020

The reviews themselves

39 of 39 complaints, most painful first. Every one links to the review on the store.

  • App Storev2026.409 Mar 2026pain 88on the store ↗

    Mailchimp Email Marketing — Overpriced and outdated

    Mailchimp Email Marketing — Overpriced and outdated.

  • App Storev6.7727 Jul 2025pain 88on the store ↗

    Mailchimp Email Marketing — App Constantly has issues

    Extremely frustrating, glitches and terrible when you need to send customer emails.

  • Google Play02 Aug 2026pain 77on the store ↗

    Mailchimp Email Marketing

    now, the app isn't working, and this is frustrating!!!

  • App Storev2026.205 Feb 2026pain 76on the store ↗

    Mailchimp Email Marketing — Features missing

    Mailchimp Email Marketing — Features missing.

  • App Storev6.8922 Jan 2026pain 73on the store ↗

    Mailchimp Email Marketing — Junk

    So good job mailchimp creating the most frustrating platform I’ve ever attempted to use.

  • App Storev6.8922 Jan 2026pain 72on the store ↗

    Mailchimp Email Marketing — App upgrade fail

    It will not allow the previous version to run, so we’re stuck in an “Update Now” screen with no workaround.

  • App Storev2026.408 Mar 2026pain 65on the store ↗

    Mailchimp Email Marketing — App doesn't work

    Mailchimp Email Marketing — App doesn't work.

  • App Storev2026.211 Feb 2026pain 64on the store ↗

    Mailchimp Email Marketing — Login sucks

    Ridiculous that I pay for this and can’t even access without a computer.

  • App Storev2026.412 Mar 2026pain 62on the store ↗

    Mailchimp Email Marketing — Used to be decent, no longer works on iOS and support is horrendous

    I am actively looking to replace them and will never recommend Mailchimp to anyone again.

  • App Storev6.7718 Jul 2025pain 61on the store ↗

    Mailchimp Email Marketing — Mailchimp was great until…

    Mailchimp is useless to us now and we cannot afford the $$$$ Mailchimp wants on a monthly and yearly basis… so you lied and we quit Mailchimp.

  • App Storev5.2702 Jul 2020pain 55on the store ↗

    Mailchimp Email Marketing — Can’t Log In

    I even set up the extra security and still no success....

  • App Storev5.2612 Jun 2020pain 51on the store ↗

    Mailchimp Email Marketing — Should never be FORCED to uodate

    Super annoying, taking up space, and unprofessional.

  • App Storev6.8415 Oct 2025pain 45on the store ↗

    Mailchimp Email Marketing — The app does not work

    Mailchimp Email Marketing — The app does not work.

  • App Storev2026.202 Feb 2026pain 43on the store ↗

    Mailchimp Email Marketing — Can’t delete or move sections

    I don’t like lack of giving back bug feedback.

  • App Storev6.8111 Sept 2025pain 42on the store ↗

    Mailchimp Email Marketing — DO NOT SIGN UP

    I contacted sales and filled out your form and still NO ONE IS FIXING my account!!

  • Google Play11d agopain 40on the store ↗

    Mailchimp Email Marketing

    it's easier on the app than on the website on the phone, but both are clunky and more limited than working on a desktop.

  • App Storev2026.1726 Aug 2026pain 40on the store ↗

    Mailchimp Email Marketing — Doesn’t scroll. Pointless app

    Won’t scroll at all gets Stuck.

  • App Storev2026.6.206 Apr 2026pain 40on the store ↗

    Mailchimp Email Marketing — Completely useless app

    Mailchimp Email Marketing — Completely useless app.

  • App Storev6.5411 Jan 2026pain 40on the store ↗

    Mailchimp Email Marketing — Update requires iOS 17.0 or later, not able to use

    The app is now worthless to me.

  • Google Play26 Nov 2025pain 40on the store ↗

    Mailchimp Email Marketing

    Have uninstalled and reinstalled twice.

  • App Storev6.7707 Jul 2025pain 40on the store ↗

    Mailchimp Email Marketing — Disappointing

    Mailchimp Email Marketing — Disappointing.

  • Google Play26 Nov 2021pain 40on the store ↗

    Mailchimp Email Marketing

    Another problem I have is that it freezes up when I'm editing and then when I go to press DONE, the screen freezes and I have to close the app.

  • App Storev5.2704 Jul 2020pain 40on the store ↗

    Mailchimp Email Marketing — Poor support for free version

    Mailchimp Email Marketing — Poor support for free version.

  • Google Play03 Apr 2020pain 40on the store ↗

    Mailchimp Email Marketing

    Also, when I try to add a link to a text, the app freezes with an overlay, I have to close and restart the app several times even with a phone that has 6GB of RAM.

  • Google Play16 Jun 2019pain 40on the store ↗

    Mailchimp Email Marketing

    I don't know what's broken, what changed, what to fix or how to fix it, what to do to work around.

  • App Storev6.8922 Jan 2026pain 39on the store ↗

    Mailchimp Email Marketing — Free account and no desktop? Don’t bother.

    At this point, instead of staying with Mailchimp to grow my business to a point where I need a paid account, it makes a lot more sense to go get a paid account elsewhere.

  • App Storev5.3029 Aug 2020pain 36on the store ↗

    Mailchimp Email Marketing — Lacks features

    Mailchimp Email Marketing — Lacks features.

  • App Storev6.6623 Nov 2025pain 33on the store ↗

    Mailchimp Email Marketing — Limited functionality

    Sounds reasonable on the surface but when iOS has flaws that impact functioning aside from this app and one needs to temporarily use previous iOS this a limitation.

  • App Storev2026.1315 Jul 2026pain 27on the store ↗

    Mailchimp Email Marketing — Disappointing

    Mailchimp Email Marketing — Disappointing.

  • App Storev2026.205 Feb 2026pain 27on the store ↗

    Mailchimp Email Marketing — Can’t edit campaign!

    Please fix this bug!

  • Google Play28 May 2025pain 27on the store ↗

    Mailchimp Email Marketing

    If a contact can't be imported the error only shows the number of failed contacts but no names to easily find & fix.

  • App Storev5.2603 Jun 2020pain 27on the store ↗

    Mailchimp Email Marketing — App doesn’t work

    Why don’t you just fix the problem instead of asking the customers to do work for you?

  • App Storev5.2611 Jun 2020pain 22on the store ↗

    Mailchimp Email Marketing — So far, so bad

    Mailchimp Email Marketing — So far, so bad.

  • App Storev6.63.119 Sept 2025pain 20on the store ↗

    Mailchimp Email Marketing — Can’t open anymore

    I’m stuck in an endless loop.

  • App Storev6.8024 Aug 2025pain 20on the store ↗

    Mailchimp Email Marketing — MPP reporting is wrong!

    Mailchimp Email Marketing — MPP reporting is wrong!.

  • App Storev2026.630 Mar 2026pain 15on the store ↗

    Mailchimp Email Marketing — Never works

    Finally deleted it.

  • Google Play27 Jan 2019pain 11on the store ↗

    Mailchimp Email Marketing

    You really need access to a PC...it is near impossible to modify templates via mobile.

  • App Storev2026.411 Mar 2026pain 9on the store ↗

    Mailchimp Email Marketing — No access to Google Login

    I signed up via Google Login, and the app has no access to login via Google so cannot use it.

  • Google Play20 May 2019pain 0on the store ↗

    Mailchimp Email Marketing

    In the process you are stuck with a long list of contacts which you have scroll through to get particular contacts.

Questions about Mailchimp Email Marketing

What do users complain about in Mailchimp Email Marketing?
The most repeated complaints, grouped by meaning: “You really need access to a PC...it is near impossible to modify templates via mobile” (5). Each theme name is quoted from a review, not a label we assigned.
How many people complain about Mailchimp Email Marketing?
39 reviews rated 3 stars or below from 36 people on Google Play & Google Play, written between 27 Jan 2019 and 15 Sept 2026. The reviews themselves, each linked to the store, are listed on this page.
Is this Mailchimp Email Marketing's store rating?
No. Only reviews rated 3 stars or below are collected, so these numbers describe complaints and cannot be read as the app's App Store or Google Play score.

Other Email marketing apps people complain about

Same vertical, same star-rating rule, most painful first.