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What users complain about in QuickBooks GoPayment POS

POS & paymentsApp Store29 Aug 2015 → 10 Sept 2026

36 complaints about QuickBooks GoPayment POS from 36 people, read from Google Play reviews rated 1–3 stars (29 Aug 2015 – 10 Sept 2026). The complaints have not yet formed a repeated theme. Complaints about v26.08.5 are 1 points more painful than about v26.04.0.

How to read these numbers: Only reviews rated 3 stars or below are collected, on purpose: this is a record of complaints, not a rating. It is not the app's App Store or Play Store score and must not be read as one.
Complaints
36
People
36
one per review
Themes
36
Avg pain
41

What they complain about

Complaints grouped by meaning, largest group first. Each name is a verbatim fragment of something somebody wrote, not an editorial label.

  • QuickBooks GoPayment POS — Terrible.
    1 complaint · 1 personpain 17
  • The problem is, it regularly has bugs that are nearly unfixable due to the lack of help.
    1 complaint · 1 personpain 68
  • By far the worst pos program I have ever used.
    1 complaint · 1 personpain 4
  • I cannot work without this app.
    1 complaint · 1 personpain 27
  • QuickBooks GoPayment POS — Still no Apple Pay.....
    1 complaint · 1 personpain 42
  • This app is garbage.
    1 complaint · 1 personpain 91
  • QuickBooks GoPayment POS — Terrible!!!.
    1 complaint · 1 personpain 13
  • Unable to connect the card reader to my phone or desktop!
    1 complaint · 1 personpain 20
  • I have un uninstalled deleted the app from the phone reinstalled everything was working f…
    1 complaint · 1 personpain 40
  • I downloaded deleted downloaded deleted this app numerous times Quickbooks support has be…
    1 complaint · 1 personpain 40
  • I haven’t been able to load the app for months now it takes about 30 minutes to open up e…
    1 complaint · 1 personpain 27
  • QuickBooks GoPayment POS — Cancel.
    1 complaint · 1 personpain 27

Did the last release help?

Complaints about v26.08.5 are 1 points more painful than v26.04.0. App Store only — Play reviews carry no version.

  • v26.08.5
    335 complaints01 Sept 2026
  • v26.04.0
    324 complaints06 May 2026
  • v26.01.0
    413 complaints23 Jan 2026
  • v25.11.0
    624 complaints01 Dec 2025
  • v7.0.0
    513 complaints29 Aug 2015

The reviews themselves

36 of 36 complaints, most painful first. Every one links to the review on the store.

  • App Storev25.11.002 Dec 2025pain 91on the store ↗

    QuickBooks GoPayment POS — THIS APP IS A SCAM

    This app is garbage.

  • App Storev25.11.001 Dec 2025pain 91on the store ↗

    QuickBooks GoPayment POS — Roles and Permissions

    Keep getting an error and unable to add users.

  • App Storev7.0.029 Aug 2015pain 81on the store ↗

    QuickBooks GoPayment POS — Horrible

    In addition manually trying to enter an amount and the app freaks out adding random numbers.

  • App Storev25.05.103 Jul 2025pain 78on the store ↗

    QuickBooks GoPayment POS — Tips setting doesn’t work

    Tip setting in app does not work.

  • App Storev26.08.523d agopain 76on the store ↗

    QuickBooks GoPayment POS — This app glitches way too often

    I liked that it tied directly to our accounting but I am forced to go back to square or clover and manually import the sales daily, as it beats this nonsense.

  • App Storev26.01.030 Jan 2026pain 72on the store ↗

    QuickBooks GoPayment POS — Many bugs need fixing: glitches and app closes, randomly things will not work, etc.

    QuickBooks GoPayment POS — Many bugs need fixing: glitches and app closes, randomly things will not work, etc..

  • App Storev25.08.109 Oct 2025pain 68on the store ↗

    QuickBooks GoPayment POS — No customer service

    Talked to QuickBooks people for multiple hours just to find out that it no longer supports this app, frustrating is an understatement!!!

  • App Storev25.07.112 Aug 2025pain 68on the store ↗

    QuickBooks GoPayment POS — Needs MAJOR bug fixes.

    The problem is, it regularly has bugs that are nearly unfixable due to the lack of help.

  • App Storev26.04.003 Jul 2026pain 56on the store ↗

    QuickBooks GoPayment POS — Money Didn’t Transfer

    I cannot find a number to call a real person to solve my issue.

  • App Storev7.121 Nov 2015pain 48on the store ↗

    QuickBooks GoPayment POS — So frustrated

    QuickBooks GoPayment POS — So frustrated.

  • App Storev7.2.016 Dec 2015pain 42on the store ↗

    QuickBooks GoPayment POS — Still no Apple Pay....

    QuickBooks GoPayment POS — Still no Apple Pay.....

  • App Storev26.08.524d agopain 40on the store ↗

    QuickBooks GoPayment POS — Worst App & Service

    QuickBooks GoPayment POS — Worst App & Service.

  • App Storev26.04.013 Jun 2026pain 40on the store ↗

    QuickBooks GoPayment POS — Horrible customer service - TAP TO PAY DOESN’T WORK!

    QuickBooks GoPayment POS — Horrible customer service - TAP TO PAY DOESN’T WORK!.

  • App Storev26.02.028 Feb 2026pain 40on the store ↗

    QuickBooks GoPayment POS — Hard to use an app that won’t even sign you in

    I downloaded deleted downloaded deleted this app numerous times Quickbooks support has been telling me their app has been fixed.

  • App Storev25.11.010 Dec 2025pain 40on the store ↗

    QuickBooks GoPayment POS — Won’t open

    I have un uninstalled deleted the app from the phone reinstalled everything was working fine until a couple days ago it is December 10 every time I open app and I verify password app instantly closes and won’t open restarted phone reinstal…

  • App Storev25.10.003 Nov 2025pain 40on the store ↗

    QuickBooks GoPayment POS — No invoice functionality

    I wanted to be able to use this to invoice customers at trade shows, but it is a useless app if I can’t create an invoice.

  • App Storev25.08.104 Oct 2025pain 40on the store ↗

    QuickBooks GoPayment POS — DO NOT USE IF YOU WANT YOUR MONEY STOLEN

    this app owes me $310, everyone should just stick to square because they wouldn’t scam you like this.

  • App Storev25.07.121 Jul 2025pain 40on the store ↗

    QuickBooks GoPayment POS — Bullies.

    Worst customer service.

  • App Storev7.0.002 Sept 2015pain 40on the store ↗

    QuickBooks GoPayment POS — Owner

    FRAUD Scam they hold your funds for days sometimes weeks to collect interest .

  • App Storev26.03.027 Mar 2026pain 33on the store ↗

    QuickBooks GoPayment POS — Glitchy app no customer service

    QuickBooks GoPayment POS — Glitchy app no customer service.

  • App Storev7.0.001 Oct 2015pain 33on the store ↗

    QuickBooks GoPayment POS — App Keeps Crashing

    QuickBooks GoPayment POS — App Keeps Crashing.

  • App Storev7.2.021 Dec 2015pain 32on the store ↗

    QuickBooks GoPayment POS — Cannot Print anymore

    I wish I had not updated it.

  • App Storev7.2.119 Jan 2016pain 32on the store ↗

    QuickBooks GoPayment POS — Please add more detail

    But since 2 or 3 revisions ago, the "details" screen LACKS details.

  • App Storev25.1.208 Mar 2025pain 27on the store ↗

    QuickBooks GoPayment POS — Fix it

    I haven’t been able to load the app for months now it takes about 30 minutes to open up everytime I can’t do anything on the go as far as saving my customers cards on file which is the only reason I use go payments for but this is trash br…

  • App Storev26.01.023 Jan 2026pain 27on the store ↗

    QuickBooks GoPayment POS — What a sorry excuse for a payment app

    It’s almost as if this company hired random people who lied on their resume and gave them a vague guidebook on troubleshooting.

  • App Storev25.11.010 Dec 2025pain 27on the store ↗

    QuickBooks GoPayment POS — App trouble

    I cannot work without this app.

  • App Storev25.03.002 Apr 2025pain 27on the store ↗

    QuickBooks GoPayment POS — Cancel

    QuickBooks GoPayment POS — Cancel.

  • App Storev26.08.515d agopain 24on the store ↗

    QuickBooks GoPayment POS — Instant deposit

    Especially for all the money I pay to QuickBooks

  • App Storev26.01.010 Feb 2026pain 24on the store ↗

    QuickBooks GoPayment POS — What the heck happened??

    Only the left side of the screen where you pick what products or services you are charging, but thats it.

  • App Storev26.08.524d agopain 20on the store ↗

    QuickBooks GoPayment POS — DCnF

    Last 24 hours app will not login so unable to take payments even through my service is active.

  • App Storev24.12.011 Dec 2024pain 20on the store ↗

    QuickBooks GoPayment POS — Card reader NOT working

    Unable to connect the card reader to my phone or desktop!

  • App Storev26.04.006 May 2026pain 17on the store ↗

    QuickBooks GoPayment POS — Terrible

    QuickBooks GoPayment POS — Terrible.

  • App Storev26.04.021 Jul 2026pain 13on the store ↗

    QuickBooks GoPayment POS — Scam

    QuickBooks GoPayment POS — Scam.

  • App Storev25.1.014 Jan 2025pain 13on the store ↗

    QuickBooks GoPayment POS — Terrible!!!

    QuickBooks GoPayment POS — Terrible!!!.

  • App Storev26.08.524d agopain 4on the store ↗

    QuickBooks GoPayment POS — Good for people who don’t have to depend on it to work

    By far the worst pos program I have ever used.

  • App Storev25.1.203 Mar 2025pain 0on the store ↗

    QuickBooks GoPayment POS — It was great at first but then it wasn’t

    I deleted & redownloaded the app & my products were not syncing up at all, reached out to them twice on time already and no luck, I had a huge event on Saturday & we had issues.

Questions about QuickBooks GoPayment POS

What do users complain about in QuickBooks GoPayment POS?
No complaint repeats yet: the 36 themes so far each hold a single review, so it is too early to call any one of them the main problem.
How many people complain about QuickBooks GoPayment POS?
36 reviews rated 3 stars or below from 36 people on Google Play, written between 29 Aug 2015 and 10 Sept 2026. The reviews themselves, each linked to the store, are listed on this page.
Did the latest QuickBooks GoPayment POS update make things better?
Complaints about v26.08.5 are 1 points more painful than about v26.04.0. Measured on 5 and 4 App Store reviews — Google Play reviews carry no version.
Is this QuickBooks GoPayment POS's store rating?
No. Only reviews rated 3 stars or below are collected, so these numbers describe complaints and cannot be read as the app's App Store or Google Play score.

Other POS & payments apps people complain about

Same vertical, same star-rating rule, most painful first.