What users complain about in UKG Workforce Central

Sucks

This app honestly sucks! I have to use it everyday at work and 9 times out of 10 it freezes up on me. I always make sure my settings are correct and that I did everything right. Which I do, and that still does not work. The app literally sits and spins like it’s loading but never goes anywhere. I get so tired of fighting with an app everyday.

Does not work

Downloaded it because I was tired of logging in via browser and it just doesn’t work at all first it said bad domain with a white screen after logging in now it just has a white screen and says nothing. If I could give 0 stars I WOULD.

AWFUL

It used to work great, but not anymore. I have to delete app, reinstall, then put in server code to access it EVERYTIME I need in it.

Spam

Locked me out. Logged back into the app and it was videos.

Very poor

Lack luster appearance mixed with poor user experience. Unknown why any company would pay to use it. Not user friendly, no Face ID login, or remembering passwords.

HORRIBLE APP

it doesn’t let me sign into my account. It says that my password is incorrect and it’s hurting my feelings. It keeps popping up for a schedule if someone called Anna Bliss and I don’t know any Anna Bliss or where she came from and why there’s so many people with time request.

Please fix the log in

It’s stuck on landscape mode on my phone and I can’t see what I’m typing to log in my user name and password please I’m stressing out WHAT TIME DO I WORK

Comically Terrible

Truly insane how bad this app is. Clocking in and out is such a hassle. Like, comically so. I have to build in time each day to clock in and out bc this app takes so long to actually work. You have to assume it’s gonna take at least three tries to actually be able to get in. Beyond irritated that this is somehow the app my company decided to use.

Horrible App

Please fix this app! It almost NEVER lets me log on and see my schedule! It is horribly optimized for mobile devices and feels like I am using a broken program that absolutely nobody put any real effort into designing and developing.

nope ..

I literally just started a new job, & this is the app they have us using it’s so bad I just downloaded the app put in my information & everything sometimes my login won’t even load I just got the app yet have to keep downloading & reinstalling for anything to work absolutely not! every other app I’ve had so far works so smooth, but this is a big no

Worst app ever

God forbid it shows badge notifications. Had a schedule that was modified today and never got a notification. This app SUCKS.

Not working

Just downloaded for my new job and getting “unable to contact server” so I can’t sign in or check anything, tried to delete and reinstall and it still doesn’t work

App frequently goes down

The app frequently goes down, at least once every 1-2 weeks, making it impossible to sign in for hours or even days at a time. If you are required to use this app, I recommend you screenshot your schedule regularly (or find where it might be posted elsewhere) because you never know when you may no longer be able to see it!

This app sucks

It takes a ridiculous amount of time to log in and I run into constant errors

Hardly Works

Likes to randomly log you out while you’re using it, or the log in screen bugs out and does not work because it thinks you’re on a computer so you just can’t see your schedule until the app works again.

Bug issues

I literally cannot sign in without uninstalling the app and redownloading it

This app sucks

Every time I try to log in so I can see my schedule. It keeps saying oh you unable to contact your sever. This app deserves a -100 star. Who in there right mind likes this app!!

?

Says there’s an error in my server id

Useless

My employer uses Kronos and allows us to punch in on our phones while our laptops boot up. It literally takes longer for the app to load than it takes for the laptop to boot up. On top of that the app makes me sign in every single time.

App is horrible

Whenever I attempt to login it half screens and doesn’t allow me to type. It’s been a problem for at least 5+ years. It’s ridiculous. Can’t wait for my job to switch in the fall off of UKG.

Fix it

I can’t log into the server

Constantly crashing

I can most never just sign in and seen my schedule. I’m not sure if it’s just not compatible with an iPhone (based on the other reviews it seems like it’s the app) but I have gone full days without being able to check my schedule due to bugs/a glitch/not being able to type in the app to login. It’s incredibly inconvenient, I’ve literally never left a review for any other app that’s how frustrating and irritating this is.

Aaaargghh

This app is terrible. Signs me out in the middle of doing things, won’t accept my password when I know I’ve put it in correctly. Hire some decent developers and make this better. Please!

Needs major upgrade

When opening the app it always look like it’s glitching out they really need to fix this app

Laggy, bad, and ugly

Very laggy, very annoying wish my job used a different app.

Never works

I’m surprised this company has yet to be sued for breach of contract because this app does not work, yet this company continues to get paid to manage work schedules for many companies. The login page alone is a joke with how it is always more than 50% off screen and cannot be seen. It also rarely connects to your company server, and constantly claims your username and password are incorrect even though they are correct. You literally have to uninstall and reinstall the app every day, but even that rarely resolves the aforementioned issues.

Horrible

I log in and not even 5 seconds it says session timed out and makes me do it again multiple times.

Please Update.

This needs a update badly. I login one time and now I can’t log back in because the login page is not on my phone screen fully. It should be this difficult to get in an app that was so cheaply made. And the fact you haven’t updated it for 9 months is ridiculous.

Horrible

App UI not optimized for never iPhones. No biometrics

FIX YOUR SERVERS

For the love of everything… please…. I’m begging you…. I shouldn’t have to periodically get server connection error for sometimes days at a time… I know you see these reviews

Confusing

App does not let me do self scheduling! Which is the reason I requested from my job to let me do it!

Horrible formatting

I physically cannot log on my iPhone and see my schedule nor can I use the log in bar because the formatting literally doesn’t let you click on anything. This app has never fixed itself and I physically cannot look at my sick hours while I’m out of work

This godforsaken app

I can’t even get this app to work, I tried deleting it and downloading it again and now I’m even more lost.

Archaic Trash

This app is an archaic piece of trash & a sad excuse for a professional system for managing professionals. It is clear that the ACT Education Directorate was given a very meagre allowance with which to find a solution for servicing casual staff & this was the only piece of junk they could afford 🤦🏻‍♂️. How sad we have to put up with this! SIMS was terrible & yet way better than this. It is impossible to get a clear snapshot of basic calendar events such as bookings & availability. How embarrassing that this is the “new system” we’ve been provided

App Crashed: update 7.0.1

This app repeatedly crashes and when it’s not, it is instead logging me out automatically On 26th February 2025 I installed update 7.0.1. Immediately post update, the app opens but now won’t connect to server for 4 days and counting I have had no access to the app. To Kronos: don’t release updates claiming to have bug fixes. Your newest update 7.0.1 has rendered the app useless. Fix it or be prepared for people to delete the app

A ridiculous excuse for a professional workplace app

The issues with this app and system are far beyond what I’m going to bother writing here, but if you’re a management team trying to find a system to use for your employees, look elsewhere. This app constantly signs you out, does not allow for easy autofill, the UI breaks frequently and is incredibly outdated and doesn’t have a single feature that other systems do not

Needs Face ID sign in

Basic app. Easy enough to use. Except sign in on iOS & manually entering password for every punch is SO painful. Please add Face ID sign in and would rate 5 stars

Autofill / Biometrics

PLEASE ADD BIOMETRICS - I have not been able to easily utilise the app as every shift I need to log in several times due to time outs and my password isn’t that short. I see some of my colleagues which have biometrics that autofill their passwords, and others like myself who need to type the password in

Unreliable and glitchy

Slow and always glitching. No one want to login with a password and authentication code constantly.

New user

Glitchy, trying to get to requests and see open shifts at my workplace but the page on the app keeps skipping. I have tried on a different device too. Please fix asap