What do users complain about in Udemy Online Video Courses?

The most repeated complaints, grouped by meaning: “Just use the website or if you’re in a real pinch use the web mobile version the App Stor…” (10); “Useless if video doesn’t work” (4); “It’s a serviceable app, but I have found that it is almost impossible to download any vid…” (2). Each theme name is quoted from a review, not a label we assigned.

How many people complain about Udemy Online Video Courses?

41 reviews rated 3 stars or below from 41 people on Google Play, written between 27 Mar 2024 and 15 Sept 2026. The reviews themselves, each linked to the store, are listed on this page.

Did the latest Udemy Online Video Courses update make things better?

Complaints about v8.113.0 are 1 points less painful than about v8.108.0. Measured on 3 and 3 App Store reviews — Google Play reviews carry no version.

Is this Udemy Online Video Courses's store rating?

No. Only reviews rated 3 stars or below are collected, so these numbers describe complaints and cannot be read as the app's App Store or Google Play score.

← All apps

What users complain about in Udemy Online Video Courses

Course platformsApp Store27 Mar 2024 → 15 Sept 2026

41 complaints about Udemy Online Video Courses from 41 people, read from Google Play reviews rated 1–3 stars (27 Mar 2024 – 15 Sept 2026). The most repeated complaint is “Just use the website or if you’re in a real pinch use the web mobile version the App Stor…”, with 10 reviews. Complaints about v8.113.0 are 1 points less painful than about v8.108.0.

How to read these numbers: Only reviews rated 3 stars or below are collected, on purpose: this is a record of complaints, not a rating. It is not the app's App Store or Play Store score and must not be read as one.

Complaints

People

one per review

Themes

Avg pain

What they complain about

Complaints grouped by meaning, largest group first. Each name is a verbatim fragment of something somebody wrote, not an editorial label.

Just use the website or if you’re in a real pinch use the web mobile version the App Stor…
10 complaints · 10 peoplepain 48
Udemy Online Video Courses — Useless if video doesn’t work.
4 complaints · 4 peoplepain 53
It’s a serviceable app, but I have found that it is almost impossible to download any vid…
2 complaints · 2 peoplepain 52
App keep crashing, logging out itself, every 30 seconds
2 complaints · 2 peoplepain 54
Udemy Online Video Courses — Worst UX experience.
1 complaint · 1 personpain 29
Super flaky audio that stops working between lectures: I have to kill the app each time a…
1 complaint · 1 personpain 40
That was the most infuriating experience and colossal waste of time.
1 complaint · 1 personpain 48
Tried watching courses on my laptop and after 10 seconds of the video I experienced extre…
1 complaint · 1 personpain 40
Udemy Online Video Courses — Buggy as f.
1 complaint · 1 personpain 27
I can’t find that option and if it’s only found in the app then it’s useless if I can’t f…
1 complaint · 1 personpain 40
Lack of Transparency and Customer Support: I contacted their support this morning to addr…
1 complaint · 1 personpain 36
It’s so annoying!!!
1 complaint · 1 personpain 88

Did the last release help?

Complaints about v8.113.0 are 1 points less painful than v8.108.0. App Store only — Play reviews carry no version.

v8.113.0
463 complaints07 Sept 2026
v8.108.0
473 complaints31 Jul 2026
v8.106.0
545 complaints09 Jul 2026
v8.105.0
434 complaints30 Jun 2026
v8.68.0
473 complaints15 Jun 2024
v8.63.0
394 complaints27 Mar 2024

The reviews themselves

40 of 41 complaints, most painful first. Every one links to the review on the store.

App Storev8.105.007 Jul 2026pain 91on the store ↗
Udemy Online Video Courses — Terrible Glitchy App
App is terrible.
App Storev8.55.221 Apr 2024pain 90on the store ↗
Udemy Online Video Courses — Technically frustrating
It is horrible to work with do to the slowness of the downloading when I look at a training video.
App Storev8.112.021d agopain 88on the store ↗
Udemy Online Video Courses — Bug on the App under My Learning
This is really annoying and it does not appear back until you go on the desktop browser and access the same course.
App Storev8.111.025 Aug 2026pain 88on the store ↗
Udemy Online Video Courses — Useless
Classes are useless except for maybe self knowledge.
App Storev8.80.205 Aug 2026pain 88on the store ↗
Udemy Online Video Courses — Horrible on iPad
It’s really annoying.
App Storev8.68.021 Jun 2024pain 88on the store ↗
Udemy Online Video Courses — Terrible App update!!!
It’s so annoying!!!
App Storev8.106.014 Jul 2026pain 84on the store ↗
Udemy Online Video Courses — Search is broken & not all my courses are displaying
Udemy Online Video Courses — Search is broken & not all my courses are displaying.
App Storev8.63.012 Apr 2024pain 81on the store ↗
Udemy Online Video Courses — Keep charshing
App keep crashing, logging out itself, every 30 seconds
App Storev8.106.014 Jul 2026pain 77on the store ↗
Udemy Online Video Courses — Buggy
I do and it still doesn't work.
App Storev8.113.017d agopain 75on the store ↗
Udemy Online Video Courses — Comically bad.
So following their instructions there’s three ways to leave a course rating: first is the annoying popup that’s way too early.
App Storev8.110.024 Aug 2026pain 68on the store ↗
Udemy Online Video Courses — Website is much better app is trash
Just use the website or if you’re in a real pinch use the web mobile version the App Store version is just garbage.
App Storev8.109.007 Aug 2026pain 64on the store ↗
Udemy Online Video Courses — Can’t use the app
Udemy has good content but the app is horrible
App Storev8.104.128 Jun 2026pain 64on the store ↗
Udemy Online Video Courses — 4.7 Review average? HOW??
This app is terrible and all the most recent reviews say so and give it low stars.
App Storev8.108.031 Jul 2026pain 55on the store ↗
Udemy Online Video Courses — USE. THE. WEB. VERSION
It’s a wanky app, and off the top of my head, here were some major issues on the app: not all of your purchased videos will show up on “my learning” section, the search section doesn’t work… just says “trouble connecting”, wishlist is miss…
App Storev8.71.007 Aug 2024pain 51on the store ↗
Udemy Online Video Courses — This is terrible
Udemy Online Video Courses — This is terrible.
App Storev8.66.029 May 2024pain 48on the store ↗
Udemy Online Video Courses — Worst customer service
That was the most infuriating experience and colossal waste of time.
App Storev8.108.005 Aug 2026pain 45on the store ↗
Udemy Online Video Courses — Some classes will not work in app only browser
Udemy Online Video Courses — Some classes will not work in app only browser.
App Storev8.65.005 May 2024pain 45on the store ↗
Udemy Online Video Courses — Player does not work..
Udemy Online Video Courses — Player does not work...
App Storev8.113.013d agopain 40on the store ↗
Udemy Online Video Courses — Audio fails between the lectures
Super flaky audio that stops working between lectures: I have to kill the app each time and restart.
App Storev8.112.023d agopain 40on the store ↗
Udemy Online Video Courses — Terrible on iPad
Udemy Online Video Courses — Terrible on iPad.
App Storev8.108.005 Aug 2026pain 40on the store ↗
Udemy Online Video Courses — Can’t access
Cannot open any classes, error for all 100 of them and the resources cannot be opened either
App Storev8.107.019 Jul 2026pain 40on the store ↗
Udemy Online Video Courses — Terrible Glitches / Terrible Customer Support
Udemy Online Video Courses — Terrible Glitches / Terrible Customer Support.
App Storev8.106.014 Jul 2026pain 40on the store ↗
Udemy Online Video Courses — Horrible
Totally unusable with the current version on my iPad Pro.
App Storev8.106.009 Jul 2026pain 40on the store ↗
Udemy Online Video Courses — Terrible UI/UX
Udemy Online Video Courses — Terrible UI/UX.
App Storev8.105.003 Jul 2026pain 40on the store ↗
Udemy Online Video Courses — Ruined the app ads, possibly one of the worst apps on the market now
Udemy Online Video Courses — Ruined the app ads, possibly one of the worst apps on the market now.
App Storev8.69.012 Jul 2024pain 40on the store ↗
Udemy Online Video Courses — Trying to change my email address!
I can’t find that option and if it’s only found in the app then it’s useless if I can’t find the courses I want in the app.
App Storev8.66.023 May 2024pain 40on the store ↗
Udemy Online Video Courses — Useless if video doesn’t work
Udemy Online Video Courses — Useless if video doesn’t work.
App Storev8.64.023 Apr 2024pain 40on the store ↗
Udemy Online Video Courses — Buggy app, circumspect content
Udemy Online Video Courses — Buggy app, circumspect content.
App Storev8.63.027 Mar 2024pain 40on the store ↗
Udemy Online Video Courses — EXTREMELY SLOW
Tried watching courses on my laptop and after 10 seconds of the video I experienced extreme buffering but I just thought it was my school network, and so I tried udemy at home with a different device and the app was still SLOW, for you guy…
App Storev8.71.010 Aug 2024pain 36on the store ↗
Udemy Online Video Courses — Please don’t attach your bank card ⛔️
Lack of Transparency and Customer Support: I contacted their support this morning to address the unauthorized charge, but they refused to issue a refund despite me not signing up for a yearly subscription.
App Storev8.110.023 Aug 2026pain 33on the store ↗
Udemy Online Video Courses — Broken & unusable
Udemy Online Video Courses — Broken & unusable.
App Storev8.106.013 Jul 2026pain 29on the store ↗
Udemy Online Video Courses — Worst UX experience
Udemy Online Video Courses — Worst UX experience.
App Storev8.68.023 Jun 2024pain 27on the store ↗
Udemy Online Video Courses — Buggy as f
Udemy Online Video Courses — Buggy as f.
App Storev8.68.015 Jun 2024pain 27on the store ↗
Udemy Online Video Courses — Downloading is unreliable
It’s a serviceable app, but I have found that it is almost impossible to download any videos to my phone (latest updated iPhone).
App Storev8.64.026 Apr 2024pain 27on the store ↗
Udemy Online Video Courses — App constantly crashes when watching videos
Udemy Online Video Courses — App constantly crashes when watching videos.
App Storev8.63.027 Mar 2024pain 24on the store ↗
Udemy Online Video Courses — Great app
I really wish that returning to the app went right back to the course I was watching.
App Storev8.113.08d agopain 23on the store ↗
Udemy Online Video Courses — App never works for me
I also can’t search for anything in the app bc it gives me an error every time.
App Storev8.105.007 Jul 2026pain 20on the store ↗
Udemy Online Video Courses — cant complain
Not much to complain about i always wanted to learn more things courses look a little outdated but at least its not ai slop id rather watch these videos then youtube sometimes
App Storev8.105.030 Jun 2026pain 20on the store ↗
Udemy Online Video Courses — Poor quality control and useless support
Udemy Online Video Courses — Poor quality control and useless support.
App Storev8.107.023 Jul 2026pain 18on the store ↗
Udemy Online Video Courses — Poor App
Used to be good app but now I need a course just to find the courses I have purchased and use the downloads.

Questions about Udemy Online Video Courses

What do users complain about in Udemy Online Video Courses?: The most repeated complaints, grouped by meaning: “Just use the website or if you’re in a real pinch use the web mobile version the App Stor…” (10); “Useless if video doesn’t work” (4); “It’s a serviceable app, but I have found that it is almost impossible to download any vid…” (2). Each theme name is quoted from a review, not a label we assigned.
How many people complain about Udemy Online Video Courses?: 41 reviews rated 3 stars or below from 41 people on Google Play, written between 27 Mar 2024 and 15 Sept 2026. The reviews themselves, each linked to the store, are listed on this page.
Did the latest Udemy Online Video Courses update make things better?: Complaints about v8.113.0 are 1 points less painful than about v8.108.0. Measured on 3 and 3 App Store reviews — Google Play reviews carry no version.
Is this Udemy Online Video Courses's store rating?: No. Only reviews rated 3 stars or below are collected, so these numbers describe complaints and cannot be read as the app's App Store or Google Play score.

Other Course platforms apps people complain about

Same vertical, same star-rating rule, most painful first.

Every app people complain about Screen these complaints as opportunities The Vietnam market index