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What users complain about in Square Invoices: Invoice Maker

Accounting & invoicingApp Store20 Apr 202620 Sept 2026

22 complaints about Square Invoices: Invoice Maker from 22 people, read from Google Play reviews rated 1–3 stars (20 Apr 2026 – 20 Sept 2026). The most repeated complaint is “Customer service is horrible”, with 4 reviews. Complaints about v7.25.1 are 6 points less painful than about v7.8.

How to read these numbers: Only reviews rated 3 stars or below are collected, on purpose: this is a record of complaints, not a rating. It is not the app's App Store or Play Store score and must not be read as one.
Complaints
22
People
22
one per review
Themes
19
Avg pain
36

What they complain about

Complaints grouped by meaning, largest group first. Each name is a verbatim fragment of something somebody wrote, not an editorial label.

  • Customer service is horrible.
    4 complaints · 4 peoplepain 57
  • Never works right unless I pay for the service, which they already take a percentage on t…
    1 complaint · 1 personpain 24
  • The cancelling feature does not work well, this results in people getting billed when the…
    1 complaint · 1 personpain 45
  • I love using square but honestly it’s missing 1 key thing: lower transaction fees.
    1 complaint · 1 personpain 36
  • I wish I did before creating this account.
    1 complaint · 1 personpain 24
  • The wrong customer at the same business paid the wrong bill.
    1 complaint · 1 personpain 40
  • Once you make an invoice it’s impossible to delete so now I have a random $5900 invoice t…
    1 complaint · 1 personpain 27
  • Number was blocked and when I called from another number the customer service said they b…
    1 complaint · 1 personpain 20
  • Square Invoices: Invoice Maker — Extremely Disappointed — This Feels Like Bait and Switch.
    1 complaint · 1 personpain 40
  • Very hard to edit payments if you input the wrong info
    1 complaint · 1 personpain 20
  • Square Invoices: Invoice Maker — Hate it.
    1 complaint · 1 personpain 40
  • Sucks can’t withdraw for over a week now customer service sucks don’t waste your time bet…
    1 complaint · 1 personpain 40

Did the last release help?

Complaints about v7.25.1 are 6 points less painful than v7.8. App Store only — Play reviews carry no version.

  • v7.25.1
    273 complaints17 Sept 2026
  • v7.8
    333 complaints30 May 2026
  • v7.3
    423 complaints20 Apr 2026

The reviews themselves

22 of 22 complaints, most painful first. Every one links to the review on the store.

  • App Storev7.2223d agopain 91on the store ↗

    Square Invoices: Invoice Maker — All the fees

    Unless you can afford to lose 10% anytime you get a payment through the app All the fees are Garbage and I will find another app that will not do this to me for invoicing.

  • App Storev7.1011 Jun 2026pain 51on the store ↗

    Square Invoices: Invoice Maker — Terrible

    Customer service is horrible.

  • App Storev7.830 May 2026pain 46on the store ↗

    Square Invoices: Invoice Maker — Do not recommend

    Terrible terrible terrible service.

  • App Storev7.326 Apr 2026pain 45on the store ↗

    Square Invoices: Invoice Maker — Features don’t work well

    The cancelling feature does not work well, this results in people getting billed when they should not be billed.

  • App Storev7.25.13d agopain 40on the store ↗

    Square Invoices: Invoice Maker — Hate it

    Square Invoices: Invoice Maker — Hate it.

  • App Storev7.2414d agopain 40on the store ↗

    Square Invoices: Invoice Maker — Extremely Disappointed — This Feels Like Bait and Switch

    Square Invoices: Invoice Maker — Extremely Disappointed — This Feels Like Bait and Switch.

  • App Storev7.23.215d agopain 40on the store ↗

    Square Invoices: Invoice Maker — AI Customer service took my money

    The wrong customer at the same business paid the wrong bill.

  • App Storev7.1723 Jul 2026pain 40on the store ↗

    Square Invoices: Invoice Maker — Customer

    Sucks can’t withdraw for over a week now customer service sucks don’t waste your time better cheaper platforms available don’t use this one

  • App Storev7.1507 Jul 2026pain 40on the store ↗

    Square Invoices: Invoice Maker — A living hell

    The worst system ever no one to contact and they took double the amount of money for a refund out of my account would never deal with this company again no customer support no technical support stay far away

  • App Storev7.329 Apr 2026pain 40on the store ↗

    Square Invoices: Invoice Maker — Horrible customer service

    Square Invoices: Invoice Maker — Horrible customer service.

  • App Storev7.320 Apr 2026pain 40on the store ↗

    Square Invoices: Invoice Maker — Very high fees no warning

    Awful first experience

  • App Storev7.2123 Aug 2026pain 36on the store ↗

    Square Invoices: Invoice Maker — Rate changes significantly raised

    I used to pay $20 per month for the services I needed.

  • App Storev7.608 May 2026pain 36on the store ↗

    Square Invoices: Invoice Maker — Transaction Fees

    I love using square but honestly it’s missing 1 key thing: lower transaction fees.

  • App Storev7.801 Jun 2026pain 33on the store ↗

    Square Invoices: Invoice Maker — Sucks donkey balls

    Square Invoices: Invoice Maker — Sucks donkey balls.

  • App Storev7.1226 Jun 2026pain 27on the store ↗

    Square Invoices: Invoice Maker — Can’t delete invoices

    Once you make an invoice it’s impossible to delete so now I have a random $5900 invoice that I don’t want.

  • App Storev7.23.216d agopain 24on the store ↗

    Square Invoices: Invoice Maker — Square won’t release my money

    I wish I did before creating this account.

  • App Storev7.2123 Aug 2026pain 24on the store ↗

    Square Invoices: Invoice Maker — Always trouble

    Never works right unless I pay for the service, which they already take a percentage on the charge why should i then also pay a subscription just so it works properly.

  • App Storev7.25.15d agopain 20on the store ↗

    Square Invoices: Invoice Maker — Don’t get

    Number was blocked and when I called from another number the customer service said they block your number when they block your account so there’s nothing or no one you can speak to about the matter either .

  • App Storev7.25.16d agopain 20on the store ↗

    Square Invoices: Invoice Maker — Time waster

    Many times now I have turned off the payment on the app and again my money is stuck on the app.

  • App Storev7.18.109 Aug 2026pain 20on the store ↗

    Square Invoices: Invoice Maker — Almost there

    Very hard to edit payments if you input the wrong info

  • App Storev7.1701 Aug 2026pain 20on the store ↗

    Square Invoices: Invoice Maker — Absolutely horrible support

    Square Invoices: Invoice Maker — Absolutely horrible support.

  • App Storev7.802 Jun 2026pain 20on the store ↗

    Square Invoices: Invoice Maker — Wrong way to do business

    Square Invoices: Invoice Maker — Wrong way to do business.

Questions about Square Invoices: Invoice Maker

What do users complain about in Square Invoices: Invoice Maker?
The most repeated complaints, grouped by meaning: “Customer service is horrible” (4). Each theme name is quoted from a review, not a label we assigned.
How many people complain about Square Invoices: Invoice Maker?
22 reviews rated 3 stars or below from 22 people on Google Play, written between 20 Apr 2026 and 20 Sept 2026. The reviews themselves, each linked to the store, are listed on this page.
Did the latest Square Invoices: Invoice Maker update make things better?
Complaints about v7.25.1 are 6 points less painful than about v7.8. Measured on 3 and 3 App Store reviews — Google Play reviews carry no version.
Is this Square Invoices: Invoice Maker's store rating?
No. Only reviews rated 3 stars or below are collected, so these numbers describe complaints and cannot be read as the app's App Store or Google Play score.

Other Accounting & invoicing apps people complain about

Same vertical, same star-rating rule, most painful first.