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What users complain about in Email - Edison Mail

Email clientsApp Store11 Feb 2023 → 10 Sept 2026

21 complaints about Email - Edison Mail from 21 people, read from Google Play reviews rated 1–3 stars (11 Feb 2023 – 10 Sept 2026). The most repeated complaint is “Have been using this app for quite some time and after the most recent update, emails are…”, with 5 reviews.

How to read these numbers: Only reviews rated 3 stars or below are collected, on purpose: this is a record of complaints, not a rating. It is not the app's App Store or Play Store score and must not be read as one.
Complaints
21
People
21
one per review
Themes
17
Avg pain
38

What they complain about

Complaints grouped by meaning, largest group first. Each name is a verbatim fragment of something somebody wrote, not an editorial label.

  • Have been using this app for quite some time and after the most recent update, emails are…
    5 complaints · 5 peoplepain 48
  • The background and text color will not work like a normal text paste.
    1 complaint · 1 personpain 72
  • Searching for emails in this app is a waste of time.
    1 complaint · 1 personpain 85
  • I cannot select it, click on it, or open it.
    1 complaint · 1 personpain 0
  • There is no way I will go to 2million emails on junk and trash to delete one by one .
    1 complaint · 1 personpain 40
  • Email - Edison Mail — Doesn't delete spam, just moves to trash like the system mail app d…
    1 complaint · 1 personpain 31
  • Stays stuck in portrait mode on iPad making the app utterly useless.
    1 complaint · 1 personpain 40
  • All the pins I have saved for the past years have disappeared.
    1 complaint · 1 personpain 40
  • I saw a new update release that claimed to “fix recurrent disconnection issues”.
    1 complaint · 1 personpain 13
  • Email - Edison Mail — I didn’t ask for the plus subscription nor did I use it but was cha…
    1 complaint · 1 personpain 15
  • This is a great app for receiving email but for some reason it won’t send email no matter…
    1 complaint · 1 personpain 63
  • Email - Edison Mail — Garbage.
    1 complaint · 1 personpain 40

The reviews themselves

21 of 21 complaints, most painful first. Every one links to the review on the store.

  • user·1d48App Storev1.45.4211 Feb 2023pain 85on the store ↗

    Email - Edison Mail — For all the wonderful features, the most important is completely broken

    Searching for emails in this app is a waste of time.

  • user·75a2App Storev1.59.1206 Dec 2024pain 72on the store ↗

    Email - Edison Mail — Sent mail has paste issues

    The background and text color will not work like a normal text paste.

  • user·6ba1App Storev1.60.022 Dec 2024pain 69on the store ↗

    Email - Edison Mail — Time to say bye

    I don't see the point in wasting my time trying the same thing multiple times.

  • user·9164App Storev1.54.0313 Apr 2024pain 63on the store ↗

    Email - Edison Mail — Cannot send email

    This is a great app for receiving email but for some reason it won’t send email no matter which mail address I sent from, gmail, yahoo, 163, sina, all receive email fine but cannot send, really frustrating

  • user·703fApp Storev1.59.1216 Dec 2024pain 56on the store ↗

    Email - Edison Mail — Useless Since iPadOS 18.2 Update...

    16, 2024 - As the title indicates, Edison Mail does NOT work now, (i.e.

  • user·8fd8App Storev1.59.1209 Dec 2024pain 44on the store ↗

    Email - Edison Mail — Used to work great. Just problems no

    Tried loading everything on WiFi and still no solutions.

  • user·57b1App Storev26.9.020d agopain 40on the store ↗

    Email - Edison Mail — Garbage

    Email - Edison Mail — Garbage.

  • user·c5b1App Storev1.61.0128 Jan 2025pain 40on the store ↗

    Email - Edison Mail — spam

    It says “no more spam” so I told them I still got spam, and apparently “Our app has zero control over which spam messages end up in your inbox or spam folder, no email app does”.

  • user·ccfeApp Storev1.59.1208 Dec 2024pain 40on the store ↗

    Email - Edison Mail — Recent update causes slow loading

    Have been using this app for quite some time and after the most recent update, emails are slow to load regardless of strong wifi or cell signal; makes this app almost unusable.

  • user·dc8cApp Storev1.59.1206 Dec 2024pain 40on the store ↗

    Email - Edison Mail — Lost all Pins

    All the pins I have saved for the past years have disappeared.

  • user·ff7fApp Storev1.59.1204 Dec 2024pain 40on the store ↗

    Email - Edison Mail — Will not leave portrait mode

    Stays stuck in portrait mode on iPad making the app utterly useless.

  • user·dedcApp Storev1.59.0117 Nov 2024pain 40on the store ↗

    Email - Edison Mail — If doesn’t have a way to delete messages !

    There is no way I will go to 2million emails on junk and trash to delete one by one .

  • user·feecApp Storev1.46.1220 Mar 2023pain 40on the store ↗

    Email - Edison Mail — Viewing email disappears when using magic keyboard

    This happens every time I open an email when the magic keyboard is connected and makes the app pretty unusable.

  • user·6158App Storev1.58.3227 Oct 2024pain 31on the store ↗

    Email - Edison Mail — Doesn't delete spam, just moves to trash like the system mail app does

    Email - Edison Mail — Doesn't delete spam, just moves to trash like the system mail app does.

  • user·4da3App Storev1.59.1202 Dec 2024pain 30on the store ↗

    Email - Edison Mail — Not happy

    I’ve been using this email app for many years and recently has become incredibly slow to load my emails.

  • user·35a7App Storev1.58.3121 Oct 2024pain 20on the store ↗

    Email - Edison Mail — Don’t use this app.

    You will get locked out of your google account simply because this app has no recovery options.

  • user·4026App Storev1.53.1313 Mar 2024pain 15on the store ↗

    Email - Edison Mail — I didn’t ask for the plus subscription nor did I use it but was charged $25

    Email - Edison Mail — I didn’t ask for the plus subscription nor did I use it but was charged $25.

  • user·c103App Storev1.69.326 Apr 2026pain 13on the store ↗

    Email - Edison Mail — DO NOT UPDATE!!

    I saw a new update release that claimed to “fix recurrent disconnection issues”.

  • user·32cbApp Storev1.68.121 Dec 2025pain 6on the store ↗

    Email - Edison Mail — used to be good

    Abandoned the desktop app to focus on paid AI bloatware in the mobile app

  • user·a4cbApp Storev1.58.3203 Nov 2024pain 6on the store ↗

    Email - Edison Mail — Clunky interface

    Email - Edison Mail — Clunky interface.

  • user·7f1fApp Storev1.59.1123 Nov 2024pain 0on the store ↗

    Email - Edison Mail — Inappropriate Messaging in Search Results

    I cannot select it, click on it, or open it.

Questions about Email - Edison Mail

What do users complain about in Email - Edison Mail?
The most repeated complaints, grouped by meaning: “Have been using this app for quite some time and after the most recent update, emails are…” (5). Each theme name is quoted from a review, not a label we assigned.
How many people complain about Email - Edison Mail?
21 reviews rated 3 stars or below from 21 people on Google Play, written between 11 Feb 2023 and 10 Sept 2026. The reviews themselves, each linked to the store, are listed on this page.
Is this Email - Edison Mail's store rating?
No. Only reviews rated 3 stars or below are collected, so these numbers describe complaints and cannot be read as the app's App Store or Google Play score.

Other Email clients apps people complain about

Same vertical, same star-rating rule, most painful first.