What users complain about in Microsoft Authenticator
60 complaints about Microsoft Authenticator from 60 people, read from Google Play reviews rated 1–3 stars (01 Jun 2026 – 21 Sept 2026). The most repeated complaint is “The worst authentication app ever”, with 11 reviews. Complaints about v6.8.55 are 10 points less painful than about v6.8.54.
What they complain about
Complaints grouped by meaning, largest group first. Each name is a verbatim fragment of something somebody wrote, not an editorial label.
Microsoft Authenticator — The worst authentication app ever.
11 complaints · 11 peoplepain 54Worst Microsoft account “security” is constantly the worst user software I’ve ever experi…
5 complaints · 5 peoplepain 42this app is actually terrible it’s problems after problems and if i didn’t have to use it…
5 complaints · 5 peoplepain 45This product is a nightmare and there is no support.
4 complaints · 4 peoplepain 53Microsoft Authenticator — Words can’t even describe how much I despise this..
2 complaints · 2 peoplepain 57Trying to set up for school is very annoying.
1 complaint · 1 personpain 48This is a terrible apps who pays for this when there’s othered that are free
1 complaint · 1 personpain 40Microsoft Authenticator — Horrible Implementation.
1 complaint · 1 personpain 40Migrating from one phone to another phone is one of the more challenging things to begin…
1 complaint · 1 personpain 33This sucks and it should never have become a thing.
1 complaint · 1 personpain 33Microsoft Authenticator — Terrible Software Engineering.
1 complaint · 1 personpain 40Microsoft Authenticator — Super complicated to use.
1 complaint · 1 personpain 40
Did the last release help?
Complaints about v6.8.55 are 10 points less painful than v6.8.54. App Store only — Play reviews carry no version.
- v6.8.554827 complaints10 Sept 2026
- v6.8.545811 complaints31 Aug 2026
- v6.8.485316 complaints03 Jun 2026
- v6.8.47444 complaints01 Jun 2026
The reviews themselves
40 of 60 complaints, most painful first. Every one links to the review on the store.
Microsoft Authenticator — Awful
I hate you Microsoft
Microsoft Authenticator — Difficult to use
I hate this awful app with a passion!
Microsoft Authenticator — Unending verification trouble
I HATE this Authenticator app!!!!!!!!!!
Microsoft Authenticator — Horrible
This 2FA garbage is horrible.
Microsoft Authenticator — Infinite loop
This product is a nightmare and there is no support.
Microsoft Authenticator — Difficult and frustrating to use
Microsoft Authenticator — Difficult and frustrating to use.
Microsoft Authenticator — Functions 50% of the time
Extremely annoying to be blocked out of my own records because of something out of my control.
Microsoft Authenticator — Doesn’t work
There’s no way around it but still annoying!
Microsoft Authenticator — worst app ever
i hate that my school switched to this dumb app.
Microsoft Authenticator — Gets you in crazy loops
Frustrating loops it puts you through
Microsoft Authenticator — Frustrating feedback loop
Microsoft Authenticator — Frustrating feedback loop.
Microsoft Authenticator — Done with this app
I am done with the lack of support and maintenance the microsoft suite needs to operate smoothly.
Microsoft Authenticator — This app is the bane of my existence
Even without this issue, having to go to an app on my phone just to log into my school account every time is so annoying and very inconvenient, especially if I’m unable to use my phone.
Microsoft Authenticator — So Annoying!!
Microsoft Authenticator — So Annoying!!.
Microsoft Authenticator — Words can’t even describe how much I despise this.
Microsoft Authenticator — Words can’t even describe how much I despise this..
Microsoft Authenticator — awful.
this app is terrible to use.
Microsoft Authenticator — Why
Definitely the most painful and annoying app ever invented, even though it has good intentions just why does it make signing in to all of my accounts a million times worse than it needs to be
Microsoft Authenticator — Pointless
This app makes no sense…it’s confusing and doesn’t give me the correct code on time … I don’t see the point and it’s a waste of time.
Microsoft Authenticator — Terrible Interface
I need a Mac I guess, my I phone is fine my Microsoft is not!!!!
Microsoft Authenticator — Useless
The user interface is terrible.
Microsoft Authenticator — Very frustrating
Microsoft Authenticator — Very frustrating.
Microsoft Authenticator — Buggy
Trying to set up for school is very annoying.
Microsoft Authenticator — Does not work
Microsoft Authenticator — Does not work.
Microsoft Authenticator — Bad app
This app is awful and is not clear on what code is needed.
Microsoft Authenticator — Always log in issues
This app has been a nightmare to work with!
Microsoft Authenticator — Forced Review
Forced reviews are the worst
Microsoft Authenticator — Many IT Experts Agree: Terrible Experience
Microsoft Authenticator — Many IT Experts Agree: Terrible Experience.
Microsoft Authenticator — Horrible Implementation
Microsoft Authenticator — Horrible Implementation.
Microsoft Authenticator — Super complicated to use
Microsoft Authenticator — Super complicated to use.
Microsoft Authenticator — Legit useless
Outlook is already terrible, just a worse gmail.
Microsoft Authenticator — Useless
An app that was apparently designed to keep you locked out of your account from a company with the worst customer service I have ever worked with.
Microsoft Authenticator — Loop of death
Worst Microsoft account “security” is constantly the worst user software I’ve ever experienced.
Microsoft Authenticator — Needs to Reviewed
Horrible app, I never get the authentication code.
Microsoft Authenticator — Terrible privacy policy. Microslop is the worst
Microsoft Authenticator — Terrible privacy policy.
Microsoft Authenticator — Authenticator app sucks
It becomes a nightmare where you upgrade a phone.
Microsoft Authenticator — Terrible app
Microsoft Authenticator — Terrible app.
Microsoft Authenticator — Worker
This is a terrible apps who pays for this when there’s othered that are free
Microsoft Authenticator — Garbage App
Microsoft Authenticator — Garbage App.
Microsoft Authenticator — Terrible when locked out
Microsoft Authenticator — Terrible when locked out.
Microsoft Authenticator — Worst Authenticator
Microsoft Authenticator — Worst Authenticator.
Questions about Microsoft Authenticator
- What do users complain about in Microsoft Authenticator?
- The most repeated complaints, grouped by meaning: “The worst authentication app ever” (11); “Worst Microsoft account “security” is constantly the worst user software I’ve ever experi…” (5); “this app is actually terrible it’s problems after problems and if i didn’t have to use it…” (5). Each theme name is quoted from a review, not a label we assigned.
- How many people complain about Microsoft Authenticator?
- 60 reviews rated 3 stars or below from 60 people on Google Play, written between 01 Jun 2026 and 21 Sept 2026. The reviews themselves, each linked to the store, are listed on this page.
- Did the latest Microsoft Authenticator update make things better?
- Complaints about v6.8.55 are 10 points less painful than about v6.8.54. Measured on 27 and 11 App Store reviews — Google Play reviews carry no version.
- Is this Microsoft Authenticator's store rating?
- No. Only reviews rated 3 stars or below are collected, so these numbers describe complaints and cannot be read as the app's App Store or Google Play score.
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