What users complain about in Hootsuite - Social Media Tools
64 complaints about Hootsuite - Social Media Tools from 61 people, read from Google Play & Google Play reviews rated 1–3 stars (28 Oct 2018 – 14 Jul 2026). The most repeated complaint is “I don't see many issues in the desktop version but the App update is terrible!”, with 9 reviews. Complaints about v11.0.3 are 2 points more painful than about v9.8.0.
What they complain about
Complaints grouped by meaning, largest group first. Each name is a verbatim fragment of something somebody wrote, not an editorial label.
I don't see many issues in the desktop version but the App update is terrible!
9 complaints · 9 peoplepain 44I don't have one and yet the app "encourages" the user to link up their FB accounts or be…
2 complaints · 2 peoplepain 64What is the point of this app if you cannot schedule posts??
1 complaint · 1 personpain 40Hootsuite - Social Media Tools — The sign in is broken.
1 complaint · 1 personpain 84If you want to pay $1180 a year for this go ahead, I see this now as an absolute scam and…
1 complaint · 1 personpain 76Starting to think I was lied to so the sales person could make a sale.
1 complaint · 1 personpain 6cannot see anything in the inbox or reply to my own posts anymore
1 complaint · 1 personpain 13Please fix asap!
1 complaint · 1 personpain 76The phone app is very glitchy, crashes frequently and is not convenient.
1 complaint · 1 personpain 30It's almost useless because I won't upgrade to the additional features.
1 complaint · 1 personpain 40Hootsuite - Social Media Tools — Bad customer service.
1 complaint · 1 personpain 40Really would love to use this platform but onboarding is a nightmare.
1 complaint · 1 personpain 62
Did the last release help?
Complaints about v11.0.3 are 2 points more painful than v9.8.0. App Store only — Play reviews carry no version.
- v11.0.3373 complaints04 Mar 2026
- v9.8.0345 complaints20 Aug 2023
- v3.23.1364 complaints13 Dec 2018
- v3.23.0433 complaints22 Nov 2018
The reviews themselves
40 of 64 complaints, most painful first. Every one links to the review on the store.
Hootsuite - Social Media Tools — 8/2023 Update is garbage & no suppoet
Hootsuite - Social Media Tools — 8/2023 Update is garbage & no suppoet.
Hootsuite - Social Media Tools — Mobile version is terrible
Hootsuite - Social Media Tools — Mobile version is terrible.
Hootsuite - Social Media Tools
I don't see many issues in the desktop version but the App update is terrible!
Hootsuite - Social Media Tools
The customer service is terrible.
Hootsuite - Social Media Tools
Needing Facebook to use this app is annoying on its own but suggesting you could use it, limited or otherwise, and then not allowing you to use it at all is bull
Hootsuite - Social Media Tools — Terrible
Hootsuite - Social Media Tools — Terrible.
Hootsuite - Social Media Tools — SCAM!
doesnt work & just tried to charge my card 1500 dollars
Hootsuite - Social Media Tools — The sign in is broken
Hootsuite - Social Media Tools — The sign in is broken.
Hootsuite - Social Media Tools — Worst Customer Service
after a year and a half they still cant resolve my account and my account still shows free..
Hootsuite - Social Media Tools
Super overpriced and dishonest billing and payments.
Hootsuite - Social Media Tools — The app stores rippiest ripoff!
If you’re willing to pay $150/month for this app you are insane!
Hootsuite - Social Media Tools — basically a car payment
If you want to pay $1180 a year for this go ahead, I see this now as an absolute scam and waste of money.
Hootsuite - Social Media Tools — Bug!! Please fix
Please fix asap!
Hootsuite - Social Media Tools — ITS GETTING WORSE
It’s confusing, lacks several features (setting schedules, re-sending failed posts are two HUGE ones), and disorganized.
Hootsuite - Social Media Tools — No way to post stories? ZERO help or customer service
Really would love to use this platform but onboarding is a nightmare.
Hootsuite - Social Media Tools
As a result this is only the second app I will pay for.
Hootsuite - Social Media Tools
I need an app that will work.
Hootsuite - Social Media Tools — Bug, New Update
Hootsuite - Social Media Tools — Bug, New Update.
Hootsuite - Social Media Tools — App Unusable Right Now
Hootsuite - Social Media Tools — App Unusable Right Now.
Hootsuite - Social Media Tools — POS App web based
No free demo Registration is immediately asked for money 100+ dollars don’t bother just like their other product useless
Hootsuite - Social Media Tools — Locks up, then crashes - consistently
Hootsuite - Social Media Tools — Locks up, then crashes - consistently.
Hootsuite - Social Media Tools — Where did stickers ghost? 🦉
🥺 The app updates so far proved to be worthless, while my plea in a review form tends to be deleted by the developer’s requests to Apple.
Hootsuite - Social Media Tools — Forced to update; immediately crashes
Completely unusable.
Hootsuite - Social Media Tools — Immediate crash
Hootsuite - Social Media Tools — Immediate crash.
Hootsuite - Social Media Tools — Bad customer service
Hootsuite - Social Media Tools — Bad customer service.
Hootsuite - Social Media Tools — Garbage
Hootsuite - Social Media Tools — Garbage.
Hootsuite - Social Media Tools — SCAMMERS
Hootsuite - Social Media Tools — SCAMMERS.
Hootsuite - Social Media Tools — The worst app that doesn’t let me delete
Hootsuite - Social Media Tools — The worst app that doesn’t let me delete.
Hootsuite - Social Media Tools — $99/mo, locked all my content.
In doing so, they locked my account unless I upgraded to a paid plan (the cheapest being $99 per month!) and therefore locked all of my scheduled posts.
Hootsuite - Social Media Tools
It gives an error: An unexpected error occurred (4271).
Hootsuite - Social Media Tools
I don't have one and yet the app "encourages" the user to link up their FB accounts or be stuck with limited features.
Hootsuite - Social Media Tools
Assistance said they fixed a glitch but I am still unable to log in to my account to delete it, which is not an option thru the app even though the "help" section says it is.
Hootsuite - Social Media Tools
I used it primarily to copy text from my posts to make it easier to edit, but it's photo sharing was so-so, and once they made it literally impossible to save your past post remarks to your clipboard, it lost me a little.
Hootsuite - Social Media Tools — Kinda useless
Hootsuite - Social Media Tools — Kinda useless.
Hootsuite - Social Media Tools — Disappointed
It's almost useless because I won't upgrade to the additional features.
Hootsuite - Social Media Tools — Aweful
What is the point of this app if you cannot schedule posts??
Hootsuite - Social Media Tools — We loved it for years, but…
Therefore many posts have to reloaded by hand because the app did not function.
Hootsuite - Social Media Tools — SCAMMM
GET A NEW CARD TO AVOID YOURSELF FROM GETTING CHARGED
Hootsuite - Social Media Tools — App is very glitchy
The phone app is very glitchy, crashes frequently and is not convenient.
Hootsuite - Social Media Tools — TERRIBLE
Hootsuite - Social Media Tools — TERRIBLE.
Questions about Hootsuite - Social Media Tools
- What do users complain about in Hootsuite - Social Media Tools?
- The most repeated complaints, grouped by meaning: “I don't see many issues in the desktop version but the App update is terrible!” (9); “I don't have one and yet the app "encourages" the user to link up their FB accounts or be…” (2). Each theme name is quoted from a review, not a label we assigned.
- How many people complain about Hootsuite - Social Media Tools?
- 64 reviews rated 3 stars or below from 61 people on Google Play & Google Play, written between 28 Oct 2018 and 14 Jul 2026. The reviews themselves, each linked to the store, are listed on this page.
- Did the latest Hootsuite - Social Media Tools update make things better?
- Complaints about v11.0.3 are 2 points more painful than about v9.8.0. Measured on 3 and 5 App Store reviews — Google Play reviews carry no version.
- Is this Hootsuite - Social Media Tools's store rating?
- No. Only reviews rated 3 stars or below are collected, so these numbers describe complaints and cannot be read as the app's App Store or Google Play score.
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