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What users complain about in mHelpDesk

Field service & tradesApp Store25 May 2019 → 04 Nov 2024

28 complaints about mHelpDesk from 28 people, read from Google Play reviews rated 1–3 stars (25 May 2019 – 04 Nov 2024). The complaints have not yet formed a repeated theme.

How to read these numbers: Only reviews rated 3 stars or below are collected, on purpose: this is a record of complaints, not a rating. It is not the app's App Store or Play Store score and must not be read as one.
Complaints
28
People
28
one per review
Themes
28
Avg pain
49

What they complain about

Complaints grouped by meaning, largest group first. Each name is a verbatim fragment of something somebody wrote, not an editorial label.

  • This app is garbage.
    1 complaint · 1 personpain 91
  • This app will randomly crash.
    1 complaint · 1 personpain 27
  • MHelpDesk is horrible lately.
    1 complaint · 1 personpain 91
  • mHelpDesk — This app is trash.
    1 complaint · 1 personpain 40
  • mHelpDesk — Terrible.
    1 complaint · 1 personpain 40
  • Been using MHELPDESK for years with my company but their app is GARBAGE.
    1 complaint · 1 personpain 88
  • I had terrible experience with mHelpDesk.
    1 complaint · 1 personpain 40
  • mHelpDesk — Warning Angi home advisor is a bad idea.
    1 complaint · 1 personpain 27
  • You developed the app, and we pay good money for the service.
    1 complaint · 1 personpain 52
  • Well this mHelpDesk cost us $7,000 in lost leads.
    1 complaint · 1 personpain 40
  • As mentioned in the title, I would not recommend this app.
    1 complaint · 1 personpain 28
  • mHelpDesk — App is missing features available on web.
    1 complaint · 1 personpain 76

Did the last release help?

Complaints about v2.36.0 are 37 points more painful than v2.34.0. App Store only — Play reviews carry no version.

  • v2.36.0
    615 complaints24 Aug 2022
  • v2.34.0
    243 complaints13 Nov 2021
  • v2.24.0
    4813 complaints25 May 2019

The reviews themselves

28 of 28 complaints, most painful first. Every one links to the review on the store.

  • App Storev2.27.016 Feb 2021pain 91on the store ↗

    mHelpDesk — Almost always glitches

    This app is garbage.

  • App Storev2.24.024 Nov 2020pain 91on the store ↗

    mHelpDesk — Need an Update to fix

    MHelpDesk is horrible lately.

  • App Storev2.36.007 Oct 2022pain 88on the store ↗

    mHelpDesk — Continual tracking of location unless you want annoying pop up

    mHelpDesk — Continual tracking of location unless you want annoying pop up.

  • App Storev2.36.024 Aug 2022pain 88on the store ↗

    mHelpDesk — Garbage can of an App

    Been using MHELPDESK for years with my company but their app is GARBAGE.

  • App Storev2.24.014 Dec 2020pain 88on the store ↗

    mHelpDesk — Not fully compatible with new Apple Software

    There are many other annoying things that make this app next to useless when trying to do something quickly in the field.

  • App Storev2.33.014 Oct 2021pain 85on the store ↗

    mHelpDesk — Do not use

    This app is a waste of time and money.

  • App Storev2.24.011 Dec 2020pain 81on the store ↗

    mHelpDesk — PLEASE!!! Update,App is very frustrating!!

    Update,App is very frustrating!!.

  • App Storev2.36.028 Sept 2022pain 76on the store ↗

    mHelpDesk — App is missing features available on web

    mHelpDesk — App is missing features available on web.

  • App Storev2.24.013 Oct 2020pain 69on the store ↗

    mHelpDesk — Huge problem

    Very annoying and would like this fixed ASAP.

  • App Storev2.24.021 Jan 2020pain 52on the store ↗

    mHelpDesk — No notes and have to constantly refresh

    You developed the app, and we pay good money for the service.

  • App Storev2.44.004 Nov 2024pain 40on the store ↗

    mHelpDesk — Horrible

    mHelpDesk — Horrible.

  • App Storev2.43.009 Apr 2024pain 40on the store ↗

    mHelpDesk — Terrible

    mHelpDesk — Terrible.

  • App Storev2.36.025 Oct 2022pain 40on the store ↗

    mHelpDesk — Please update immediately!

    With the release of IOS newest update iOS 16 the app is now broken and needs to be fixed.

  • App Storev2.35.025 Mar 2022pain 40on the store ↗

    mHelpDesk — This app is trash

    mHelpDesk — This app is trash.

  • App Storev2.34.002 Dec 2021pain 40on the store ↗

    mHelpDesk — Update

    Needs a new update, still very slow and laggy

  • App Storev2.24.027 Aug 2020pain 40on the store ↗

    mHelpDesk — Complete Garbage

    mHelpDesk — Complete Garbage.

  • App Storev2.24.017 Oct 2019pain 40on the store ↗

    mHelpDesk — Financial protection buyer beware

    I had terrible experience with mHelpDesk.

  • App Storev2.24.025 May 2019pain 40on the store ↗

    mHelpDesk — Dishonest

    Well this mHelpDesk cost us $7,000 in lost leads.

  • App Storev2.27.016 Dec 2020pain 36on the store ↗

    mHelpDesk — Good idea but definitely need a lot of improvement!!

    I have to manually adjust every single invoice in quick books it defeats the purpose of being able to sync.

  • App Storev2.24.014 Jun 2020pain 29on the store ↗

    mHelpDesk — Good service, but terrible app

    This is the most terrible nuisance and something that makes me want to use a different platform for my business.

  • App Storev2.24.024 Sept 2019pain 28on the store ↗

    mHelpDesk — Terrible app - counterproductive for your business

    As mentioned in the title, I would not recommend this app.

  • App Storev2.24.025 Sept 2019pain 27on the store ↗

    mHelpDesk — Used to be pretty good..

    They used to have a feature request page.

  • App Storev2.34.013 Nov 2021pain 27on the store ↗

    mHelpDesk — Warning Angi home advisor is a bad idea

    mHelpDesk — Warning Angi home advisor is a bad idea.

  • App Storev2.31.022 Jul 2021pain 27on the store ↗

    mHelpDesk — Problems

    This app will randomly crash.

  • App Storev2.24.010 Oct 2019pain 24on the store ↗

    mHelpDesk — We Pay Good Money, So Please Update

    mHelpDesk — We Pay Good Money, So Please Update.

  • App Storev2.24.018 Sept 2020pain 16on the store ↗

    mHelpDesk — Just bad.

    I would recommend steer clear of this app.

  • App Storev2.36.011 Oct 2022pain 13on the store ↗

    mHelpDesk — Almost not usable

    Please fix these issues.

  • App Storev2.34.025 Feb 2022pain 7on the store ↗

    mHelpDesk — Review

    Now when I open to use it it is stuck on the Leads page

Questions about mHelpDesk

What do users complain about in mHelpDesk?
No complaint repeats yet: the 28 themes so far each hold a single review, so it is too early to call any one of them the main problem.
How many people complain about mHelpDesk?
28 reviews rated 3 stars or below from 28 people on Google Play, written between 25 May 2019 and 04 Nov 2024. The reviews themselves, each linked to the store, are listed on this page.
Is this mHelpDesk's store rating?
No. Only reviews rated 3 stars or below are collected, so these numbers describe complaints and cannot be read as the app's App Store or Google Play score.

Other Field service & trades apps people complain about

Same vertical, same star-rating rule, most painful first.