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What users complain about in Drive and Shop with Shipt

Shipping & deliveryApp Store23 Dec 202520 Sept 2026

29 complaints about Drive and Shop with Shipt from 29 people, read from Google Play reviews rated 1–3 stars (23 Dec 2025 – 20 Sept 2026). The most repeated complaint is “Pay is terrible”, with 7 reviews. Complaints about v4.129.0 are 23 points more painful than about v4.128.0.

How to read these numbers: Only reviews rated 3 stars or below are collected, on purpose: this is a record of complaints, not a rating. It is not the app's App Store or Play Store score and must not be read as one.
Complaints
29
People
29
one per review
Themes
21
Avg pain
51

What they complain about

Complaints grouped by meaning, largest group first. Each name is a verbatim fragment of something somebody wrote, not an editorial label.

  • Drive and Shop with Shipt — Pay is terrible.
    7 complaints · 7 peoplepain 62
  • Drive and Shop with Shipt — App is frustrating.
    3 complaints · 3 peoplepain 36
  • I love doing shipt but I wish they were a little more lenient when only a couple minutes…
    1 complaint · 1 personpain 24
  • Drive and Shop with Shipt — Waitlist sucks i have benn there forever.
    1 complaint · 1 personpain 33
  • Drive and Shop with Shipt — Horrible way too many shoppers.
    1 complaint · 1 personpain 40
  • you can't use the keyboard you want to use, they update the app so it no longer works as…
    1 complaint · 1 personpain 20
  • They have so many rules and regulations to the app the it totally unnecessary like how yo…
    1 complaint · 1 personpain 40
  • Shipt does not and has the worst customer support/service.
    1 complaint · 1 personpain 40
  • Drive and Shop with Shipt — Worst app to do gigs!
    1 complaint · 1 personpain 40
  • I’ve been working for this company for years and their support and infrastructure is so i…
    1 complaint · 1 personpain 88
  • Their customer service is horrible.
    1 complaint · 1 personpain 91
  • Your face id is terrible.
    1 complaint · 1 personpain 78

Did the last release help?

Complaints about v4.129.0 are 23 points more painful than v4.128.0. App Store only — Play reviews carry no version.

  • v4.129.0
    713 complaints18 Sept 2026
  • v4.128.0
    4817 complaints17 Aug 2026
  • v4.109.0
    503 complaints13 Jan 2026
  • v4.107.0
    524 complaints23 Dec 2025

The reviews themselves

29 of 29 complaints, most painful first. Every one links to the review on the store.

  • App Storev4.107.023 Dec 2025pain 94on the store ↗

    Drive and Shop with Shipt — Dislike

    I hate this app.

  • App Storev4.129.05d agopain 91on the store ↗

    Drive and Shop with Shipt — This App is Terrible!

    Drive and Shop with Shipt — This App is Terrible!.

  • App Storev4.128.012d agopain 91on the store ↗

    Drive and Shop with Shipt — Company doesn’t support it’s shoppers at all…

    The pay is horrible.

  • App Storev4.128.015d agopain 91on the store ↗

    Drive and Shop with Shipt — THIS APP AND SUPPORT IS TERRIBLE

    Drive and Shop with Shipt — THIS APP AND SUPPORT IS TERRIBLE.

  • App Storev4.128.021 Aug 2026pain 91on the store ↗

    Drive and Shop with Shipt — Unspecified issues

    I personally don’t think a 4 star is terrible, but according to these gig apps, it is.

  • App Storev4.126.012 Aug 2026pain 91on the store ↗

    Drive and Shop with Shipt — I’m not surprised at all

    Their customer service is horrible.

  • App Storev4.128.013d agopain 88on the store ↗

    Drive and Shop with Shipt — Glitchy and horrible support

    I’ve been working for this company for years and their support and infrastructure is so incredibly frustrating.

  • App Storev4.129.03d agopain 81on the store ↗

    Drive and Shop with Shipt — App is easy, pay doesn’t equate to rising costs

    Many customers do not tip which is frustrating as like waiters/servers at restaurants, Shipt workers also rely on tips for income.

  • App Storev4.109.014 Jan 2026pain 78on the store ↗

    Drive and Shop with Shipt — Face id fails 100%

    Your face id is terrible.

  • App Storev4.107.023 Dec 2025pain 51on the store ↗

    Drive and Shop with Shipt — Pay is terrible

    Drive and Shop with Shipt — Pay is terrible.

  • App Storev4.128.016d agopain 48on the store ↗

    Drive and Shop with Shipt — App is frustrating

    Drive and Shop with Shipt — App is frustrating.

  • App Storev4.128.021d agopain 45on the store ↗

    Drive and Shop with Shipt — Waste of time

    Drive and Shop with Shipt — Waste of time.

  • App Storev4.128.018 Aug 2026pain 45on the store ↗

    Drive and Shop with Shipt — Big waste of time!!

    Drive and Shop with Shipt — Big waste of time!!.

  • App Storev4.129.05d agopain 40on the store ↗

    Drive and Shop with Shipt — Horrible way too many shoppers

    Drive and Shop with Shipt — Horrible way too many shoppers.

  • App Storev4.128.016d agopain 40on the store ↗

    Drive and Shop with Shipt — Terrible replacement process

    Drive and Shop with Shipt — Terrible replacement process.

  • App Storev4.128.022d agopain 40on the store ↗

    Drive and Shop with Shipt — Still have no recieved pay from the last week

    Shipt does not and has the worst customer support/service.

  • App Storev4.128.023 Aug 2026pain 40on the store ↗

    Drive and Shop with Shipt — Very inconvenient for drivers

    They have so many rules and regulations to the app the it totally unnecessary like how you can only withdraw 3 times in a day but if you don’t withdraw the money that day you have to wait until the next Friday to get your money and if it w…

  • App Storev4.128.017 Aug 2026pain 40on the store ↗

    Drive and Shop with Shipt — Not worth it

    The other reviews are fake the make you wait 2 weeks to get paid terrible app there are many other apps that pay as soon as you complete the task not these crooks!!!

  • App Storev4.109.013 Jan 2026pain 40on the store ↗

    Drive and Shop with Shipt — Worst shopping app around

    Drive and Shop with Shipt — Worst shopping app around.

  • App Storev4.107.024 Dec 2025pain 40on the store ↗

    Drive and Shop with Shipt — Worst app to do gigs! They will trick you when there is bonus by not sending you any offers.

    Drive and Shop with Shipt — Worst app to do gigs!

  • App Storev4.128.023d agopain 36on the store ↗

    Drive and Shop with Shipt — Dissatisfied

    I find it really unreasonable to deactivate a shoppers account for things that are out of our control like lack of customer response or the time it takes for an employee to retrieve an item from their back stock..

  • App Storev4.128.022 Aug 2026pain 33on the store ↗

    Drive and Shop with Shipt — Waitlist sucks i have benn there forever

    Drive and Shop with Shipt — Waitlist sucks i have benn there forever.

  • App Storev4.109.014 Jan 2026pain 33on the store ↗

    Drive and Shop with Shipt — Not the same

    Shipt was one of the highest paying gigs out there even better than Flex and Flex was paying 100 for 3 hour block.Now it sucks don’t take anything on “estimated” tips only take what you see that is GUARANTEED and less than 7 miles away

  • App Storev4.128.010d agopain 27on the store ↗

    Drive and Shop with Shipt — Overall I’m starting to be over it with this app

    Rating System - As a shopper, it would be nice if we have the opportunity to rate the customer on how the order went for us, their communication and etc instead of it only being the customer rating us.

  • App Storev4.128.019 Aug 2026pain 27on the store ↗

    Drive and Shop with Shipt — Not the same

    It’s been impossible to get online and work freely I used to be able to cover most of my bills alongside my job but now it’s way harder.

  • App Storev4.107.031 Dec 2025pain 24on the store ↗

    Drive and Shop with Shipt — Delivery window

    I love doing shipt but I wish they were a little more lenient when only a couple minutes past the delivery window especially during winter and when having issues finding items/getting a hold of customer.

  • App Storev4.128.020 Aug 2026pain 20on the store ↗

    Drive and Shop with Shipt — Garbage

    you can't use the keyboard you want to use, they update the app so it no longer works as notifications you can't see any of them, every item has three aisle locations in about 15 location codes it is the worst updated app I've ever seen in…

  • App Storev4.126.014 Aug 2026pain 20on the store ↗

    Drive and Shop with Shipt — Shipt

    App sometimes can be very slow and have glitches in it

  • App Storev4.128.017d agopain 6on the store ↗

    Drive and Shop with Shipt — Fired Without Warning Final Wages Stolen

    I recommended this app to so many people at first and now I’m spreading the word far and wide that this company isn’t to be trusted.

Questions about Drive and Shop with Shipt

What do users complain about in Drive and Shop with Shipt?
The most repeated complaints, grouped by meaning: “Pay is terrible” (7); “App is frustrating” (3). Each theme name is quoted from a review, not a label we assigned.
How many people complain about Drive and Shop with Shipt?
29 reviews rated 3 stars or below from 29 people on Google Play, written between 23 Dec 2025 and 20 Sept 2026. The reviews themselves, each linked to the store, are listed on this page.
Did the latest Drive and Shop with Shipt update make things better?
Complaints about v4.129.0 are 23 points more painful than about v4.128.0. Measured on 3 and 17 App Store reviews — Google Play reviews carry no version.
Is this Drive and Shop with Shipt's store rating?
No. Only reviews rated 3 stars or below are collected, so these numbers describe complaints and cannot be read as the app's App Store or Google Play score.

Other Shipping & delivery apps people complain about

Same vertical, same star-rating rule, most painful first.