What users complain about in Drive and Shop with Shipt
29 complaints about Drive and Shop with Shipt from 29 people, read from Google Play reviews rated 1–3 stars (23 Dec 2025 – 20 Sept 2026). The most repeated complaint is “Pay is terrible”, with 7 reviews. Complaints about v4.129.0 are 23 points more painful than about v4.128.0.
What they complain about
Complaints grouped by meaning, largest group first. Each name is a verbatim fragment of something somebody wrote, not an editorial label.
Drive and Shop with Shipt — Pay is terrible.
7 complaints · 7 peoplepain 62Drive and Shop with Shipt — App is frustrating.
3 complaints · 3 peoplepain 36I love doing shipt but I wish they were a little more lenient when only a couple minutes…
1 complaint · 1 personpain 24Drive and Shop with Shipt — Waitlist sucks i have benn there forever.
1 complaint · 1 personpain 33Drive and Shop with Shipt — Horrible way too many shoppers.
1 complaint · 1 personpain 40you can't use the keyboard you want to use, they update the app so it no longer works as…
1 complaint · 1 personpain 20They have so many rules and regulations to the app the it totally unnecessary like how yo…
1 complaint · 1 personpain 40Shipt does not and has the worst customer support/service.
1 complaint · 1 personpain 40Drive and Shop with Shipt — Worst app to do gigs!
1 complaint · 1 personpain 40I’ve been working for this company for years and their support and infrastructure is so i…
1 complaint · 1 personpain 88Their customer service is horrible.
1 complaint · 1 personpain 91Your face id is terrible.
1 complaint · 1 personpain 78
Did the last release help?
Complaints about v4.129.0 are 23 points more painful than v4.128.0. App Store only — Play reviews carry no version.
- v4.129.0713 complaints18 Sept 2026
- v4.128.04817 complaints17 Aug 2026
- v4.109.0503 complaints13 Jan 2026
- v4.107.0524 complaints23 Dec 2025
The reviews themselves
29 of 29 complaints, most painful first. Every one links to the review on the store.
Drive and Shop with Shipt — Dislike
I hate this app.
Drive and Shop with Shipt — This App is Terrible!
Drive and Shop with Shipt — This App is Terrible!.
Drive and Shop with Shipt — Company doesn’t support it’s shoppers at all…
The pay is horrible.
Drive and Shop with Shipt — THIS APP AND SUPPORT IS TERRIBLE
Drive and Shop with Shipt — THIS APP AND SUPPORT IS TERRIBLE.
Drive and Shop with Shipt — Unspecified issues
I personally don’t think a 4 star is terrible, but according to these gig apps, it is.
Drive and Shop with Shipt — I’m not surprised at all
Their customer service is horrible.
Drive and Shop with Shipt — Glitchy and horrible support
I’ve been working for this company for years and their support and infrastructure is so incredibly frustrating.
Drive and Shop with Shipt — App is easy, pay doesn’t equate to rising costs
Many customers do not tip which is frustrating as like waiters/servers at restaurants, Shipt workers also rely on tips for income.
Drive and Shop with Shipt — Face id fails 100%
Your face id is terrible.
Drive and Shop with Shipt — Pay is terrible
Drive and Shop with Shipt — Pay is terrible.
Drive and Shop with Shipt — App is frustrating
Drive and Shop with Shipt — App is frustrating.
Drive and Shop with Shipt — Waste of time
Drive and Shop with Shipt — Waste of time.
Drive and Shop with Shipt — Big waste of time!!
Drive and Shop with Shipt — Big waste of time!!.
Drive and Shop with Shipt — Horrible way too many shoppers
Drive and Shop with Shipt — Horrible way too many shoppers.
Drive and Shop with Shipt — Terrible replacement process
Drive and Shop with Shipt — Terrible replacement process.
Drive and Shop with Shipt — Still have no recieved pay from the last week
Shipt does not and has the worst customer support/service.
Drive and Shop with Shipt — Very inconvenient for drivers
They have so many rules and regulations to the app the it totally unnecessary like how you can only withdraw 3 times in a day but if you don’t withdraw the money that day you have to wait until the next Friday to get your money and if it w…
Drive and Shop with Shipt — Not worth it
The other reviews are fake the make you wait 2 weeks to get paid terrible app there are many other apps that pay as soon as you complete the task not these crooks!!!
Drive and Shop with Shipt — Worst shopping app around
Drive and Shop with Shipt — Worst shopping app around.
Drive and Shop with Shipt — Worst app to do gigs! They will trick you when there is bonus by not sending you any offers.
Drive and Shop with Shipt — Worst app to do gigs!
Drive and Shop with Shipt — Dissatisfied
I find it really unreasonable to deactivate a shoppers account for things that are out of our control like lack of customer response or the time it takes for an employee to retrieve an item from their back stock..
Drive and Shop with Shipt — Waitlist sucks i have benn there forever
Drive and Shop with Shipt — Waitlist sucks i have benn there forever.
Drive and Shop with Shipt — Not the same
Shipt was one of the highest paying gigs out there even better than Flex and Flex was paying 100 for 3 hour block.Now it sucks don’t take anything on “estimated” tips only take what you see that is GUARANTEED and less than 7 miles away
Drive and Shop with Shipt — Overall I’m starting to be over it with this app
Rating System - As a shopper, it would be nice if we have the opportunity to rate the customer on how the order went for us, their communication and etc instead of it only being the customer rating us.
Drive and Shop with Shipt — Not the same
It’s been impossible to get online and work freely I used to be able to cover most of my bills alongside my job but now it’s way harder.
Drive and Shop with Shipt — Delivery window
I love doing shipt but I wish they were a little more lenient when only a couple minutes past the delivery window especially during winter and when having issues finding items/getting a hold of customer.
Drive and Shop with Shipt — Garbage
you can't use the keyboard you want to use, they update the app so it no longer works as notifications you can't see any of them, every item has three aisle locations in about 15 location codes it is the worst updated app I've ever seen in…
Drive and Shop with Shipt — Shipt
App sometimes can be very slow and have glitches in it
Drive and Shop with Shipt — Fired Without Warning Final Wages Stolen
I recommended this app to so many people at first and now I’m spreading the word far and wide that this company isn’t to be trusted.
Questions about Drive and Shop with Shipt
- What do users complain about in Drive and Shop with Shipt?
- The most repeated complaints, grouped by meaning: “Pay is terrible” (7); “App is frustrating” (3). Each theme name is quoted from a review, not a label we assigned.
- How many people complain about Drive and Shop with Shipt?
- 29 reviews rated 3 stars or below from 29 people on Google Play, written between 23 Dec 2025 and 20 Sept 2026. The reviews themselves, each linked to the store, are listed on this page.
- Did the latest Drive and Shop with Shipt update make things better?
- Complaints about v4.129.0 are 23 points more painful than about v4.128.0. Measured on 3 and 17 App Store reviews — Google Play reviews carry no version.
- Is this Drive and Shop with Shipt's store rating?
- No. Only reviews rated 3 stars or below are collected, so these numbers describe complaints and cannot be read as the app's App Store or Google Play score.
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