What users complain about in MLS-Touch
26 people complained about MLS-Touch in App Store reviews rated 1–3 stars (18 Nov 2011 – 09 Nov 2026), 2 of them in the last 30 days. Most reported: search criteria gets stuck or persists (27%); app freezes and crashes frequently (19%); search fails to return property results (19%).
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What goes wrong in MLS-Touch
Each review is sorted by what it says fails. Counts are people; the share is of all 26 people who complained.
Search criteria gets stuck or persists
27%7 people · 1 in the last 30 days · latest 25d ago
“Address gets stuck in search field and won’t delete. Reached out to support endless times with no response.”v4.3.82 more reviews
“This used to be a great app to use as a Realtor, but there were some updates and now every time I search for a specific property once, the search won’t let me search for any other property. I delete the old address and then add the new search, but when I click done, it just show…”v4.3.7“This is great for a resource but functionally it’s been working like garbage a lot and it’s getting old. - Search actions stick in the bar and then resetting does absolutely nothing. - Sometimes will not save searches when you add multiple properties in the bar. - New issue: DOM…”v4.3.9App freezes and crashes frequently
19%5 people · 0 in the last 30 days · latest 08 Jun 2026
“App crashes and has connection issues often.”v4.3.102 more reviews
“It's ok, buggy and crashes often. The app hangs often as well forcing me to force quit it. I have deleted and reinstalled a few times to no avail. Needs hoa information as well.”v1.1.1“We pay loads of money for MLS access an they give us this buggy crashing app. MLS is too busy spending our money designing 14 different CRMs that only get used by part time agents because successful agents purchase 3rd party services that actually work and go down for maintenanc…”v4.3.9Search fails to return property results
19%5 people · 0 in the last 30 days · latest 27 Jul 2026
“Very difficult to search for properties. Reset search settings. Plug in a specific address. No results. Plug in mls number. No results. Performance is so intermittent as to render this app only mildly helpful. If I zoom in to maps and know the specific property I’m wondering abo…”v4.3.92 more reviews
“We pay TONS of money to have this service, and RARELY does the app ever work! If it actually does open and load, good luck getting it to load anything further or pull up any information”v4.3.10“It’s very hard to use a lot of times you cannot find the properties”v4.3.16Asks for login credentials repeatedly
12%3 people · 0 in the last 30 days · latest 18 May 2026
“This app could be so much better. Search history would be amazing! Clearing out the last search when you hit reset would actually make reset valid. Currently logging in is impossible….”v4.3.92 more reviews
“This app is horrible. Any information you try to get it so difficult When trying to view documents you have to login into the MLS again. Not showing properties that I know for sure are for sale My clients using the Zillow app get the info a lot faster than me”v4.3.6“I’m not sure how this app has so many good reviews. It is thee most difficult thing to search for listings. If you search an address you can’t delete that address without restarting the app. Cannot use it on more than one device, constantly being signed out. Want to schedule a s…”v4.3.14
4% of complaints say only that the app is bad, without saying what fails; they count as complaints but under no issue. A review can report more than one issue, so the shares do not add up to 100%.
What each release brought
Complaints per App Store version, newest first, with the issue reported most against it. A new version has had fewer days to collect complaints, so compare what is reported more than how much.
- v4.3.16No issue reported more than once3 complaints · 09 Jul 2026
- v4.3.14Most reported: Search criteria gets stuck or persists (2)3 complaints · 18 May 2026
- v4.3.10No issue reported more than once4 complaints · 10 Mar 2026
- v4.3.9Most reported: App freezes and crashes frequently (2)6 complaints · 17 Jan 2026
The reviews themselves
26 of 26 complaints: the ones that say what fails first, newest first. Every one links to the review on the store.
Not great.
This app loads horrible quality images from mls listings.
Feedback.
App is slow, doesn’t reset when you click reset ever.
From Useless to Trash!
Updates are not an improvement! It is obvious the knuckle heads coding this app have never worked as a Realtor! Never been in the trenches as. Buyers Agent! There is no simple effective manner to share a listing to anyone I wish! Regardless if there an existing contact or not! Most of my great customers began very cold shoulder and not wanting to engage to much. I have to give them something of value for FREE!
Not accurate
It’s very hard to use a lot of times you cannot find the properties
The 5-Star Reviews are Fake
Read any of the things normal people have to say. App is garbage. It won't even allow me to login. Shameful that any organization would put something of this quality out there.
Soooo Glitchy
They don’t update this app enough… or properly. It freezes and shuts down often. It also resets your search to frequently. It’s fine for a quick lookup but don’t plan on perusing around for comps or checking too many new hotsheet listings in a row bec it’ll undoubtedly shut down before you get much accomplished.
Horrific Excuse for using an MLS
I’m not sure how this app has so many good reviews. It is thee most difficult thing to search for listings. If you search an address you can’t delete that address without restarting the app. Cannot use it on more than one device, constantly being signed out. Want to schedule a showing… login again. Want to see the disclosure… sign in again. So frustrating and cumbersome.
Features don’t work
Unable to download transaction desk documents. Most services are blocked unless you login from laptop.
Usage
App crashes and has connection issues often.
Terrible
This bogus system of reviews showing 5 stars is a complete joke. I'd bet no one that didn't work for this company has ever rated it with 5 stars. It doesn't even open most of the time, and when it does it's still below average. I can't believe our Board of Realtors makes us pay for this junk.
Not working
Error msg for 2 days … missing link or field error
When your job involves being out of your house, the app needs to ACTUALLY WORK…..
We pay TONS of money to have this service, and RARELY does the app ever work! If it actually does open and load, good luck getting it to load anything further or pull up any information
Why is this working so poorly?
Very difficult to search for properties. Reset search settings. Plug in a specific address. No results. Plug in mls number. No results. Performance is so intermittent as to render this app only mildly helpful. If I zoom in to maps and know the specific property I’m wondering about, I can find it. Otherwise, no results. Also the updates lag compared to any other industry website. I shouldn’t be finding a property on Zillow before I find it on our MLS sanctioned app… What’s up guys?
Expensive Trash
We pay loads of money for MLS access an they give us this buggy crashing app. MLS is too busy spending our money designing 14 different CRMs that only get used by part time agents because successful agents purchase 3rd party services that actually work and go down for maintenance at reasonable times.
So many bugs
This app could be so much better. Search history would be amazing! Clearing out the last search when you hit reset would actually make reset valid. Currently logging in is impossible….
Glitchy
The app crashes on a regular basis - approx once every 6 to 8 weeks. Even uninstalling the app and re-installing does not always fix/re-set the app. It also gets “stuck” when you enter specific search criteria for a particular search, then does not release the criteria when you want to move on to a more “generic” search. Overall the app could be great, but for tech in 2026 it’s quite an “amateur” design and construct.
Buggy
I can’t rely on this app. Half the time nothing loads (not a connection issue) and there are many other bugs as well.
This app needs some serious updating.
This is great for a resource but functionally it’s been working like garbage a lot and it’s getting old. - Search actions stick in the bar and then resetting does absolutely nothing. - Sometimes will not save searches when you add multiple properties in the bar. - New issue: DOM locks in a certain days if you click a property then select others, the fix is you have to zoom out and find a new area then it resets. Same with open houses. - Overall slow and laggy for info and unless I’m missing something, doesn’t link attachments from the MLS anymore, haven’t seen any selections in awhile. I’m glad you guys have this but you can do a lot better with all the money that’s invested for this service, for a mobile app it has a LOT of work that needs to be done.
Technical issues and no support staff
Address gets stuck in search field and won’t delete. Reached out to support endless times with no response.
Very frustrated
This used to be a great app to use as a Realtor, but there were some updates and now every time I search for a specific property once, the search won’t let me search for any other property. I delete the old address and then add the new search, but when I click done, it just shows the old address again. To fix it, I have to delete the app, then re-download to it. Even then, it keeps happening over and over again. It’s extremely frustrating.
Idea Is good
Idea is good but could use some work. 1. Wish we could look up addresses by partial addresses (house # & part of street or house # & city) 2. I wish in the agent view we could view the attached docs. 3. I have a teammate that has access to several MLS’s & she’ll have to log out of one profile to get into the other- not cool.
Not user-friendly at all
This app is horrible. Any information you try to get it so difficult When trying to view documents you have to login into the MLS again. Not showing properties that I know for sure are for sale My clients using the Zillow app get the info a lot faster than me
Half baked
It's ok, buggy and crashes often. The app hangs often as well forcing me to force quit it. I have deleted and reinstalled a few times to no avail. Needs hoa information as well.
Great apps for a start
Sold data points are missing too many. For leasing, move-in date is not shown. Refine search criteria are limited. Would be a perfect apps if can parallel the desk top Tempo version. Thanks for working on this mobile apps.
Glitches
There are some glitches to the system and could be improved upon
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Questions about MLS-Touch
- What do users complain about in MLS-Touch?
- The specific problems reported most, counted by people: Search criteria gets stuck or persists (7 people, 27%); App freezes and crashes frequently (5 people, 19%); Search fails to return property results (5 people, 19%); Asks for login credentials repeatedly (3 people, 12%). 4% of complaints say only that the app is bad, without saying what fails.
- How many people complain about MLS-Touch?
- 26 reviews rated 3 stars or below from 26 people on App Store, written between 18 Nov 2011 and 09 Nov 2026; 2 people in the last 30 days. The reviews themselves, each linked to the store, are listed on this page.
- What do people report about the latest MLS-Touch update?
- Version 4.3.16 (first reviewed 09 Jul 2026) has 3 complaints on the App Store; the issue reported most against it is search fails to return property results (1 people). Google Play reviews carry no version.
- Is this MLS-Touch's store rating?
- No. Only reviews rated 3 stars or below are collected, so these numbers describe complaints and cannot be read as the app's App Store or Google Play score.
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