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What users complain about in Instagram

Other appsApp Store19 Aug 2026 → 25 Oct 2026

109 people complained about Instagram in App Store reviews rated 1–3 stars (19 Aug 2026 – 25 Oct 2026), 25 of them in the last 30 days. Most reported: account disabled without valid reason (29%); photo filters or effects not working (9%); forced ai training on user data (6%). Growing this month: forced ai training on user data — 6 people in the last 30 days, 1 in the 30 before.

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How to read these numbers: Only reviews rated 3 stars or below are collected, on purpose: this is a record of complaints, not a rating. It is not the app's App Store or Play Store score and must not be read as one.
People
109
111 reviews
Last 30 days
25
33 in the 30 before
Say what fails
96%
Distinct issues
9

What goes wrong in Instagram

Each review is sorted by what it says fails. Counts are people; the share is of all 109 people who complained.

Growing this month

  1. Account disabled without valid reason

    29%

    32 people · 6 in the last 30 days · latest 14d ago

    user·21d6· App Store· 19 Aug 2026original ↗
    “Meta’s decision to disable my account is incorrect and unreasonable. I believe my account was disabled by mistake because I did not intentionally violate Meta’s Community Standards or Terms of Service. I have always used my account for legitimate personal purposes, and I believe…”v443.0.0
    2 more reviews
    user·1da0· App Store· 14d agooriginal ↗
    “Suốt ngày bị quét acc với bị vô hiệu hoá, khó chịu vãi chưởng”v452.0.0
    user·bc52· App Store· 31 Aug 2026original ↗
    “Thường xuyên bị vô hiệu hoá dù không vi phạm dẫn đến việc tôi rất khó chịu”v444.0.0
  2. Photo filters or effects not working

    9%

    10 people · 0 in the last 30 days · latest 22 Sept 2026↓ Easing

    user·aaa4· App Store· 03 Sept 2026original ↗
    “Khi chọn vào phần hiệu ứng nó cứ không hiện sau đó có 1 dòng chữ hiện lên bảo hãy thử lại tôi thử lại nãy giờ đã xoá đi tải lại cũng không đc”v445.0.0
    2 more reviews
    user·1fd5· App Store· 03 Sept 2026original ↗
    “Tuii đã update cập Nhật mà igg k cho tuii hiệu ứng chỉnh ảnh toàn cũ k à”v445.0.0
    user·5639· App Store· 18 Sept 2026original ↗
    “của tôi chưa hỗ trợ ống kinh hiệu ứng”v447.0.0
  3. Forced AI training on user data

    6%

    7 people · 6 in the last 30 days · latest 14d ago↑ Growing

    user·188f· App Store· 14d agooriginal ↗
    “Forcing users to opt into AI training with no ability to opt out, not a good platform for creatives or humans in general! Their decision to include business accounts in forced AI training makes this app worthless”v452.0.0
    2 more reviews
    user·529b· App Store· 14d agooriginal ↗
    “Meta’s new policy that they have permission to train their AI on any images from professional accounts, with no way to opt out is ridiculous. They continually push AI features that very few people want. I am tired of so many Reels and less and less oversight on what sort of expe…”v452.0.0
    user·24cf· App Store· 14d agooriginal ↗
    “Why is the AI Objection Form region-locked? Give U.S. users the right to opt out of AI training.”v452.0.0
  4. Music or audio features failing

    6%

    7 people · 1 in the last 30 days · latest 22d ago

    user·1b08· App Store· 24 Aug 2026original ↗
    “5phuta trước bình thường 5phút sau mất âm thanh hết mặc dù thoát ra r xoá vẫn không nghe được nhưng qua ứng dụng khác vẫn được? khó chịu nha?”v410.1.0
    2 more reviews
    user·565b· App Store· 19 Aug 2026original ↗
    “fix lại thanh tìm kiếm nhạc đi, ghi rõ tên bài hát thì hiện ra 1 mớ thứ chả liên quan, đề xuất toàn nhạc gì đâu??”v443.0.0
    user·3ff6· App Store· 23 Aug 2026original ↗
    “quá tệ tsao những bài đăng đã thêm những bài nhạc tsao sau vài ngày mất nhạc đã thế ko thêm lại đc”v443.1.0
  5. Unable to send messages or media

    6%

    7 people · 0 in the last 30 days · latest 16 Sept 2026

    user·1120· App Store· 14 Sept 2026original ↗
    “đang dùng bth tự dưng ko cho gửi ib là sao :)))) cúa hiện lỗi ko gửi dc tin nhắn là sao tr”v446.0.0
    2 more reviews
    user·7995· App Store· 29 Aug 2026original ↗
    “Lỗi thông báo rồi :| ai nhắn cũng không thấy gì”v444.0.0
    user·0dd3· App Store· 16 Sept 2026original ↗
    “toàn lỗi đ gửi được tin nhắn địt mẹ mày lắm nx meta ạ”v447.0.0
  6. Political content moderation concerns

    6%

    6 people · 6 in the last 30 days · latest 14d agoNew this month

    user·72a9· App Store· 14d agooriginal ↗
    “Instagram’s handling of political content surrounding Brazil’s elections raises serious concerns about transparency, content moderation, and the potential influence of Meta’s algorithms on democratic discourse. Reports and allegations of inconsistent moderation, reduced visibili…”v452.0.0
    2 more reviews
    user·14f7· App Store· 14d agooriginal ↗
    “"Meta is suspected of favoring Flávio Bolsonaro in the Brazilian election race. A foreign company cannot have the power to influence political rumors in Brazil through its algorithms. We demand transparency, impartiality, and respect for Brazilian democracy!"”v452.0.0
    user·68e1· App Store· 14d agooriginal ↗
    “The algorithm is controlled to favor whoever they want to win the election to benefit their company. I had a terrible experience when I was posting in support of a specific political party: they removed one of my posts, citing child nudity. There’s a lot of misinformation on the…”v452.0.0
  7. Verification or login loop errors

    6%

    6 people · 1 in the last 30 days · latest 22d ago

    user·5bbf· App Store· 16 Sept 2026original ↗
    “Tôi có tạo 2 tài khoản igt lâi rồi. Nay vào cả 2 đều yêu cầu tạo mật khẩu mới . Mà tạo lại mật khẩu nào cũng không thể đăng nhập vào lại được”v447.0.0
    2 more reviews
    user·fff8· App Store· 30 Aug 2026original ↗
    “tạo acc mới bắt xác minh giấy tờ xog cx ko đc, chán đéo hiểu nổi”v444.0.0
    user·fff8· App Store· 18 Sept 2026original ↗
    “sao cứ bắt xác minh giấy tờ ấy nhỉ”v447.0.0
  8. Posts not visible to others

    6%

    6 people · 0 in the last 30 days · latest 23 Sept 2026

    user·c078· App Store· 05 Sept 2026original ↗
    “đăng bài viết nhưng khi qua bên acc khác thì không thấy bài viết mà mình đã đăng, tình trạng này đã xảy ra rất nhiều lần nhưng chưa được khắc phục”v445.0.0
    2 more reviews
    user·30f1· App Store· 11 Sept 2026original ↗
    “đăng bài để chế độ public mà có người thấy có người không trong khi profile public, không hạn chế cũng không chặn ai”v446.0.0
    user·d073· App Store· 25 Aug 2026original ↗
    “không hiện post của người khác mặc dù đã xoá đi tải lại nhiều lần. lỗi quá nhiều”v444.0.0
  9. App crashes or freezes unexpectedly

    4%

    4 people · 0 in the last 30 days · latest 23 Sept 2026

    user·b480· App Store· 10 Sept 2026original ↗
    “Mới tải về mà cứ bị thoát ra ngoài à Mong được giải thích nha nhà phát triển Instagram 😠😠😠”v446.0.0
    2 more reviews
    user·b67d· App Store· 23 Sept 2026original ↗
    “Bọn mặt lồn insta với threads này rất mất dạy, lúc nào cũng lag và làm khó người dùng, giờ còn bỏ đi mục location trên thanh tìm kiếm, cụ nhà nó, mỗi lần đi đâu xem location mng checkin 24h trên story là không tìm được, siêu hãm 1 sao”v448.0.0
    user·7021· App Store· 30 Aug 2026original ↗
    “Lỗi nhìu. Ảnh gửi xem 1 lần nếu reply xong thì sẽ đứng luôn, k chạy nữa, quay qua ins k có chỗ tắt âm thanh như trước, độ hiển thị on off cũng lỗi”v444.0.0

4% of complaints say only that the app is bad, without saying what fails; they count as complaints but under no issue. A review can report more than one issue, so the shares do not add up to 100%.

What each release brought

Complaints per App Store version, newest first, with the issue reported most against it. A new version has had fewer days to collect complaints, so compare what is reported more than how much.

  • v452.0.0Most reported: Forced AI training on user data (6)16 complaints · 24 Oct 2026
  • v451.0.0Most reported: Account disabled without valid reason (3)9 complaints · 16 Oct 2026
  • v448.0.0No issue reported more than once5 complaints · 22 Sept 2026
  • v447.0.0Most reported: Photo filters or effects not working (5)17 complaints · 16 Sept 2026
  • v446.0.0Most reported: Account disabled without valid reason (3)12 complaints · 08 Sept 2026
  • v445.0.0Most reported: Account disabled without valid reason (5)16 complaints · 01 Sept 2026
  • v444.0.0Most reported: Account disabled without valid reason (9)20 complaints · 24 Aug 2026
  • v443.1.0Most reported: Account disabled without valid reason (4)6 complaints · 22 Aug 2026
  • v443.0.0Most reported: Account disabled without valid reason (3)8 complaints · 19 Aug 2026

The reviews themselves

40 of 111 complaints: the ones that say what fails first, newest first. Every one links to the review on the store.

  • user·1da0App Storev452.0.014d agoon the store ↗

    Khó chịu

    Suốt ngày bị quét acc với bị vô hiệu hoá, khó chịu vãi chưởng

  • user·b46cApp Storev452.0.014d agoon the store ↗

    Smh👿

    The Ads and AI are getting out of control!! 0/10 I miss the old days when it was just friends and family!

  • user·188fApp Storev452.0.014d agoon the store ↗

    No way to opt out of AI training

    Forcing users to opt into AI training with no ability to opt out, not a good platform for creatives or humans in general! Their decision to include business accounts in forced AI training makes this app worthless

  • user·5091App Storev452.0.014d agoon the store ↗

    Suspended just now

    I have no idea why all my accounts get suspended but I am done I am not a robot nor did I do anything wrong I didn’t have any referrals or nothing I just got suspended. I’m not downloading this app again.

  • user·529bApp Storev452.0.014d agoon the store ↗

    Stop shoving AI down our throats

    Meta’s new policy that they have permission to train their AI on any images from professional accounts, with no way to opt out is ridiculous. They continually push AI features that very few people want. I am tired of so many Reels and less and less oversight on what sort of experience we get in our feeds.

  • user·a6c2App Storev452.0.014d agoon the store ↗

    meta is the worst

    insta is now the most stupid app ever, its a tiktok copy but with somehow more ai slop and stalking, full of racist bots. all thanks to facebook ceo, this app is trash and is proposing all business accounts get their work scrapped by ai. This is the biggest infringement on copyright that I’ve ever heard of. hope this app explodes and so does whatsapp and facebook. have tried deleting accounts and it just doesnt let me, sleezy af

  • user·1cf3App Storev452.0.014d agoon the store ↗

    AI and data scraping

    AI has ruined Instagram. I do not want AI scraping my data and stealing my art. I rely on Instagram for my business but hate how AI is being shoved down our throats.

  • user·72a9App Storev452.0.014d agoon the store ↗

    Serious Concerns About Meta’s Role in Brazil’s Elections

    Instagram’s handling of political content surrounding Brazil’s elections raises serious concerns about transparency, content moderation, and the potential influence of Meta’s algorithms on democratic discourse. Reports and allegations of inconsistent moderation, reduced visibility of political content, and selective enforcement deserve independent scrutiny and clear explanations from Meta. When a platform has the power to influence what millions of citizens see, accountability is not optional. Decisions affecting political expression should be transparent, consistent, and open to independent oversight. Meta’s lack of meaningful transparency undermines public confidence in both the platform and the integrity of online political discourse. Brazilian users deserve better than opaque algorithms and corporate statements that fail to address legitimate concerns. Meta must be held accountable for how its platforms handle election-related content. Public trust cannot exist without transparency.

  • user·fa4aApp Storev452.0.014d agoon the store ↗

    FASCIST AMERICAN APP

    THE META COMPANY IS INTERFERING ON MY COUNTRY’S ELECTION AND FAVORING THE EXTREME RIGHT WING AND HATE GROUPS.

  • user·68e1App Storev452.0.014d agoon the store ↗

    Unfair Content Moderation & Concerns About Political Bias

    The algorithm is controlled to favor whoever they want to win the election to benefit their company. I had a terrible experience when I was posting in support of a specific political party: they removed one of my posts, citing child nudity. There’s a lot of misinformation on the app, and its policies don’t seem to be effectively enforced to remove it or protect users. People are being divided by hate speech so they spend more time on the app.

  • user·14f7App Storev452.0.014d agoon the store ↗

    Meta is suspected of favoring Flávio Bolsonaro in the Brazilian election race.

    "Meta is suspected of favoring Flávio Bolsonaro in the Brazilian election race. A foreign company cannot have the power to influence political rumors in Brazil through its algorithms. We demand transparency, impartiality, and respect for Brazilian democracy!"

  • user·9a30App Storev452.0.014d agoon the store ↗

    Wrongfully suspended my account

    My account was permanently disabled, I tried to appeal but nothing came of it. Meta ai wrongfully suspended me when I’ve done nothing wrong.

  • user·35caApp Storev452.0.014d agoon the store ↗

    Political Interefernce

    App interferes in political process in Brazil, promoting fake news against one side and protecting the other in massive ways to obtain power against the people right to fair elections.

  • user·66b4App Storev452.0.014d agoon the store ↗

    Bad decisions

    Meta is interfering with Brazilian democracy and causing serious harm to it.

  • user·219eApp Storev452.0.014d agoon the store ↗

    Cannot opt out of Ai trash

    New update allows Ai to scrape info images DMS photos everything to train its water guzzling Ai. This is horrible.

  • user·24cfApp Storev452.0.014d agoon the store ↗

    AI slop over human users

    Why is the AI Objection Form region-locked? Give U.S. users the right to opt out of AI training.

  • user·4cb3App Storev451.0.022d agoon the store ↗

    Zero starts

    Very upsetting that there’s now an option to add audio to previous post. But when you go to edit/delete that audio you can’t. I added a song to a previous post, I thought I would like, I changed my mind and would like to change the song that I added to the post. I literally can’t change it and now I have an embarrassing song tied to a post, and I can’t simply change the song. So I’m faced with deleting the entire post.

  • user·571bApp Storev451.0.022d agoon the store ↗

    Fix these, would you

    1. Why is it when I click a profile it takes the whole page! That’s VERY INCONVINIENT. What if I want to go back and forth between multiple different profiles that I’m viewing? The bottow-row icons should stay visible! Say I access a profile through the home page, then another through messages, then a third through reels, and so on and so forth through my profile and through search. I could easy acces to FIVE profiles!!!! Instead of leaving a profile to go to another, and then to leave that and come back. 2. Nobody has ever created a sticker through that icon in messages. Please bring back the save icon that used to be there! At least make it a third option. Why would I wanna make a sticker of a random reel? I bet the total number of times that feature has ever been used is less than the number of times the save reel quick-action was used IN A SINGLE DAY. Check your analytics.

  • user·fdeeApp Storev451.0.022d agoon the store ↗

    To tuff it takes forever to go there the wheel spins Instagram is going downhill

    You make it way too hard to get into Instagram it's ridiculous

  • user·21dfApp Storev451.0.022d agoon the store ↗

    Suspended

    Instagram has suspended which is not cool at all and now I can’t make an account that is stupid I am really frustrated at this

  • user·4991App Storev451.0.023d agoon the store ↗

    Banned

    I used to love this app a lot but it has been keeping me banned from my whole device since last year. I recommend y’all fix that because me being banned over a Hoco picture is insane.

  • user·8bd1App Storev451.0.023d agoon the store ↗

    Dear instagram

    Stop deleting my accs

  • user·48eaApp Storev451.0.023d agoon the store ↗

    STOP CHANGING THE UI EVERY 5 MINUTES

    I get used to the UI and then you change it??? and it happens OVER and OVER again. just be happy with your app layout or how stories play. this is the kind of tweaking i expect from an app that just came out not a social media app that has existed for years. If it changes one more time im deleting it istg

  • user·1cd6App Storev451.0.023d agoon the store ↗

    Broken algorithms

    Continually showing me videos in foreign language languages

  • user·3d6bApp Storev448.0.023 Sept 2026on the store ↗

    CAN NOT SEE POSTS

    My account: acupinacat is unable to see anyone’s posts. I’ve already tried deleting and reinstalling the Instagram app, as well as logging out and waiting few days before logging back in,but the issue persists. Additionally, I cannot access the in-app help/support menu to submit a report directly. Please check and resolve this issues as soon as possible

  • user·b67dApp Storev448.0.023 Sept 2026on the store ↗

    Hãm

    Bọn mặt lồn insta với threads này rất mất dạy, lúc nào cũng lag và làm khó người dùng, giờ còn bỏ đi mục location trên thanh tìm kiếm, cụ nhà nó, mỗi lần đi đâu xem location mng checkin 24h trên story là không tìm được, siêu hãm 1 sao

  • user·a745App Storev448.0.022 Sept 2026on the store ↗

    Lỗi

    Tôi dùng ip 17promax phiên bản ứng dụng mới nhất sao vẫn không được dùng filter ảnh tức thì:)))

  • user·8c0bApp Storev448.0.022 Sept 2026on the store ↗

    Bọn lozzz

    Bố dùng đẽo chia sẻ cai gì mà dịt mẹ mày khoá hết cả fb vs insta củ tao là cái lozz gì

  • user·baceApp Storev448.0.022 Sept 2026on the store ↗

    tại sao cập nhật lên lại không có tính năng quicksnap

    trả tính năng quicksnap lại cho acc của tôi

  • user·4c98App Storev447.0.021 Sept 2026on the store ↗

    lỗi instant rùi

    sao cái chụp 1 lần của tôi k đc update filter vậy ??

  • user·0a98App Storev447.0.021 Sept 2026on the store ↗

    Không có nút đăng lại

    Mình cập nhật rất nhiều lần nhưng lại không có nút đăng lại, mặc dù trước đó đã có, xong nó lại mất đến giờ luôn

  • user·d4e4App Storev447.0.020 Sept 2026on the store ↗

    tôi ko có filter ảnh chụp 1 lần

    đăng ảnh bị bể

  • user·652aApp Storev447.0.020 Sept 2026on the store ↗

    ứng dụng

    phiên bản ứng dụng của tôi ko có những cập nhật mới như ngừoi khác dù tôi cập nhật liên tục

  • user·779fApp Storev447.0.020 Sept 2026on the store ↗

    - sao

    tsao up bài ig lại bị gỡ ??? dù k đc phản gì, app quá tệ

  • user·5112App Storev447.0.020 Sept 2026on the store ↗

    🌚

    địt mẹ mày xoá con cụ mày app đi ban cái con c

  • user·2791App Storev447.0.020 Sept 2026on the store ↗

    fix the bug that’s been there for like forever, please 🙏🏻🙏🏻

    when you add audio to a photo story, you have a story with a green line on the side. I’m using a Iphone 17 with ios 27 so it’s not about the device. I’ve tried ways and turn out i have to delete and reinstall the app for A STORY without the stripe. Does it mean I have to delete and reinstall the app whenever i want to POST A PICTURE TO MY STORY WITH AN AUDIO???? ridiculous!!!

  • user·62bcApp Storev447.0.020 Sept 2026on the store ↗

    bị lỗi bình luận

    tài khoản của tôi không bình luận được ảnh

  • user·d222App Storev447.0.018 Sept 2026on the store ↗

    View full sreen on reel?

    View full sreen on reel too complicated action

  • user·fff8App Storev447.0.018 Sept 2026on the store ↗

    Chán

    sao cứ bắt xác minh giấy tờ ấy nhỉ

  • user·5639App Storev447.0.018 Sept 2026on the store ↗

    cần cập nhật cho các ios

    của tôi chưa hỗ trợ ống kinh hiệu ứng

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Questions about Instagram

What do users complain about in Instagram?
The specific problems reported most, counted by people: Account disabled without valid reason (32 people, 29%); Photo filters or effects not working (10 people, 9%); Forced AI training on user data (7 people, 6%); Music or audio features failing (7 people, 6%); Unable to send messages or media (7 people, 6%). 4% of complaints say only that the app is bad, without saying what fails.
How many people complain about Instagram?
111 reviews rated 3 stars or below from 109 people on App Store, written between 19 Aug 2026 and 25 Oct 2026; 25 people in the last 30 days. The reviews themselves, each linked to the store, are listed on this page.
What do people report about the latest Instagram update?
Version 452.0.0 (first reviewed 24 Oct 2026) has 16 complaints on the App Store; the issue reported most against it is forced ai training on user data (6 people). Google Play reviews carry no version.
Is this Instagram's store rating?
No. Only reviews rated 3 stars or below are collected, so these numbers describe complaints and cannot be read as the app's App Store or Google Play score.

Other Other apps apps people complain about

Same vertical, same star-rating rule.