What users complain about in HelpDesk Host

SCAMMER APP

A scammer had me download this app and stole $1600 from me! DO NOT DOWNLOAD!!!! Actually -1 star!

Do not download

Please do not download this app. The scammers use this app to get into your phone and iPad and ask you to Make transactions. It was very scary and I stopped the session right away and called my bank and deleted the app. This app should never have been approved by the. App Store. Shame on you Apple to make it so easy for scammers to get access

Scammers. shame on you

They scammed my grandma and tried to send money via Cash App to themselves and have her open a crypto account. May you all get what you deserve. Disgraceful

SCAM!!

THEY HACK INTO YOUR PHONE AND SAY YOU NEED TO CALL THEM THEN WILL MAKE YOU DOWNLOAD THIS AND GIVE YOU ACCESS CODE SO THEY WILL GET INSIDE UOUR PHONE!! THIS IS SCAM! THEY WILL GET INTO YOUR WHOLE PHONE AND HACK YOUR DETAILS!

Scam

These people are only looking to get into your bank account and take your money. When I refused to allow access I was threatened! & told I double. Be put on a list that guaranteed Apple would not ever offer assistance. He told me there were numerous hackers out there trying to steal my information. STOP THEM !!!!

SCAM

This app is being used to scam people and access their information bank accounts etc. do not engage with it!!!

SCAM

Tried getting in contact with “Roku” to cancel a subscription my son downloaded, guy with Indian accent answered with only a “hello” told me to download the app and give him access which I thought was weird. He wanted me to open my settings app and go to my account profile and open UBER when I asked what for he said it was part of the verification process. I didn’t feel comfortable specially after he asked what my 3 digit security code was so I hung up and came here to see all the negative reviews. I hope I don’t get scammed out of my money. I locked my card and used a different # to call customer service in which sounded a lot more legit off the bat. Don’t get scammed, trust your instinct.

SCAM!!!

Pretended to be Apple support and confused me. I ended up losing $150.

Got into my bank app - SCAM

Please don't reply to my review trying to defend this crummy app, which is basically theft on wheels. I caught you guys red-handed trying to steal money directly out of my bank account. I had to change my user ID because somebody kept on trying to change my email address, phone number, etc. They pretended they were connected to Apple support after installing the app. They immediately wanted to look at my bank app and my Venmo app. They tried to instigate a fake crypto Transfer. Immediately deleted, and I had to change my banking password and my Venmo password. I mean, really, absolutely do not respond to my review. This is simply a warning for people do not install this app these pos-es got directly into my bank account and instigated an email change and a user ID change. I had to login as quickly as I could to block it, fortunately, my bank detected the activity and locked out the user, but I ended the session and deleted the app as quickly as I could. While they were working on my bank account, somebody else was trying to get into my Venmo, but they weren’t able to get into that either.

Scammers

Pretended to be Roku customer support and wiped out my bank account!

Scam Alert

Asked me to download this app to share my screen under a guise of tech support beware that they are floating the number as tech support due to which AI will misidentify it and recommend you to use it for a fix. In my instance it was door-dash support. Obv they cannot hack iphone thank you apple!!

Don't download. Hang up the phone. They are scammers!

Once you download they will have access to every single part of your phone and only god knows what they will do. If I could, I wouldn't even give them a star. They don't deserve it.

Used by scammers

This app is used by scammers pretending to be Apple support. It maybe be legit App, but I highly recommend not to use it. If you are on the phone with “apple support” person in a noisy office and Indian accent, just try to waste their time as much as possible.

SCAM SCAM SCAM SCAM

DO NOT USE THIS APP!!!! THEY SEE EVERYTHING SCAM!!! DO NOT!!!!

Scam!!!

They are a scam, trying to download eve try thing on your phone

SCAM

They pretended to be Apple support and made me buy a gift card thank god I got frustrated with them and hung up before they could get my money

Scammer

Pretended to be Apple Cash customer service helping with a fraud claim. Ended up asking for Apple gift cards. Reported the individual to FBI and FTC.

SCAM

BEWARE!!!!!!!!!!!!!!!!?!! I wish I could give them 0 stars,They pretend to be part of Apple support, they ask you to download the app and then they provide you with a number so that they can have access to your account. Thank God I didn’t fall for the “SCAM”

SCAM!!!!

Wish I would’ve read prior reviews before downloading this app and almost getting taken from someone pretending to be from the CANON printer company. As soon as they asked me for my Venmo account, I knew it was a scam. DON’T DO IT!

Scam to get into your phone

Sometimes I think the guys who work for these companies think everyone is brain dead and will just go ahead and link them to your accounts like pay pal, Apple Pay etc etc. Like I say I might be old but not an idiot.

SCAMMERS TOOL

Remains in your App Que to be downloaded even after APP is deleted from iPad.

Scam Alert

Do not download this app. I had an apple alert saying $149.99 was charged to my Apple Pay (I don’t use Apple Pay). Thank god I decided to read the reviews and call an actual Apple support agent. In short don’t download this app.

Peacock Scam

I really think you shouldnt create an app which is so ready to be utilized by scammers. Peacock doesnt have a phone number. I wanted to cancel. Found a phone number which was false. The guy on the other end wanted me to download this app. I downloaded it, but I was suspicious and hang up and erased it in a few minutes. What I would like to know is were they able to get to my phone data during those few minutes? Can you, developer, answer that question?

SCAM

Found a customer service number for Zelle through Safari, got connected with an indian man who prompted me to download this app, I shared my screen, and then he had me send $495 to a Zelle account. I feel so stupid. Then, he tried to get me to send an iTunes Gift Card to my own email, then wanted me to read out the code to him. At this point I came to my senses and realized what was going on. I hung up, called my bank, and they cancelled the pending charge for fraud, and I kept all of my money. STAY SAFE, AND ONLY CALL PHONE NUMBERS DIRECTLY THROUGH THE APP OR WEBSITE YOU NEED HELP WITH!!!

SCAMMMM!! BE AWARE

I called a number that was listed on Peacock TV’s site. The call started out. The gentlemen were really nice. They were Indian. They’re known to be scammers. They said in order for them to be able to cancel my account for me. They would have to remotely log into my phone and I went ballistic. I did not allow them access people. Please be aware.

Scam!!!

Got me for 500 saying they were from Apple!! I had a bunch of hackers on my phone and phone not under warranty I would have to buy Apple Card’s to cover it. In which I would be reimbursed.. As a rule I usually have my gaurd up but David seem to catch me at a bad time and he swore it was legit. So I fell for it.

Don’t trust it!

I just got off the phone with a guy who was trying to have me broadcast my phone to him, he also wanted me to go into my bank app so he could figure out something for MC DONALDS??? MC DONALDS? Why is that even necessary for a refund when it was thru the Mc Donald’s app?? He also wouldn’t speak any louder after repeatedly telling him I couldn’t hear him. Y’all be careful out there just felt fishy. Also the guy hung up when I started asking questions so hopefully this helps someone.

SCAM

Used by East Indians to scam you into taking your money. Thought I was talking to starlink and they convinced me to pay a one time lifetime fee of $415 to have 24/7 technical support for my system. BIG SCAM

Scammers

We also got scammed using this as the scammers have their number associated with Facebook help. They were very good at getting us to panic. Can the developers tell us what information the host can access through this? Can they only see what you have on your screen or can they look elsewhere on your device? Thank you

Scam

I contacted what I thought was Facebook’s customer service and they asked me to download this app and share my screen and once I did they asked me to open my banking app and at that moment I realized it was a scam. Do not download!

Don’t download

Scammers viewing your screen while “helps” with tech or billing problem

Almost got scammed by Indian Scammers

Was having problem with facebook account, i was not aware that this was scam until i read the reviews. The guy asked me to download the app and I was almost going to fill the details . Suddenly i just read the reviews and realised that i am going to get scammed!!!

Scammed

Please read review from blackguygolf. Ditto story for me as well. Seemed legit until he asked for Zelle account. Said 3 people from FB tried to hack into my FB account regarding a sale of a car, but he would fix it. I did not have a car for sale.

SCAM

They will try to ask to view your bank account information. DONT FALL FOR IT.

Scam from Facebook!!!!

Be careful, the AI named Paul is trying to authenticate my account by asking for my Apple ID. I got this number trying to find a solution for my companies meta business account. The number is coming fr Texas

Dont install!! Scammers use this app!

Dont install!! Scammers use this app! They take your valuable information!

Scam

As previous reviewer stated, I also had a Facebook issue. I’m still concerned about $200 Facebook gift card but then they tried to do Venmo. Ugh!

Scammers

Do not download this I got scammed i thought I was getting help through Amazon remote assistance but it was someone else

Fraudsters home base

What ever you do DO NOT download this app. It’s used by fraudsters to hack your PayPal & banking info!

Facebook SCAM

They tried to look at my financial apps which had nothing to do with my business account on FACEBOOK. And claimed someone was trying to buy cryptocurrency and that they needed to see my Venmo, Cash app accounts..the crazy thing is that the number popped up in the Meta Business Suite app..why hasn’t this been deleted yet?? I blame FACEBOOK for their poor customer service if they had a way to legitimately contact their support team no one would have to be going through all of this.