What users complain about in Authenticator App ™

Confused

Many apps, many instructions and if you make a mistake, no way to easily fix

Scam

I signed up for free trial which was for 3 days, they charged me 59.99$ immediately, I later canceled my subscription on the same day but they still charged me full amount without refund (even though I had 3 days free trial), I even emailed to customer team for this issue no reply. Just a scammer app, please don’t download it.

Premium charges

I’ve been trying to cancel the premium since the trial this is been a month since I’ve been trying to do this and they are trying to charge me $40 for the premium the one I don’t need

Confusing

Often fails

Scam

Downloaded this by accident trying to look for Duo Mobile App Authenticator. This app tries to charge you for a subscription for something that should be free.

Good until you buy a new phone

I bought a new phone and tried to use it and I couldn’t login to my email and been trying to do it for days so frustrating

Expensive and unnecessary

Don’t download or buy this app. Stick with Microsoft’s or googles.

Usless

This is just another step when I have slow internet to access

Insisted on 3 day trial

When I tried to set up the app I got to the ad for the 3 day trial period for the premium service and I couldn’t go further without excepting it, I decided to cancel and go with another provider.

Scam

I’ve been trying to cancel my subscription before the time lapse in the link did they give you to cancel does not work beware and do not now I have to figure out what to do because I have to report them about this issue

Scam

I cancelled the subscription and it still took £39.99 out of my account don’t download this app

Unable to remove accounts

I used this Authenticator app to protect my account from hackers. But I cannot remove my accounts from the Authenticator app once I choose not to have them anymore.

This is a scam

This app is pretending to be the Microsoft app but is just going to take your money. The Microsoft ap is free. Go there.

Don’t use it without your glasses.

One tap on the wrong button and they will charge you $39.99 for an “upgrade”. Not an upgrade an subscription. They just hit my card again without my permission. Which I did not authorize. This app steals your money. I have been unable to unsubscribe

Please Stop the Authenticator App

This entire demand to use an app to get into my own email is ridiculous.

Scam

The notice I received said this was free, but they want a $40 subscription. Meanwhile, it’s forcing me to download it to my phone in order to access my email my desktop computer computer. Meanwhile, it’s already on my phone.

Cant cancel nor get refund, scam app.

Download on accident, tried to cancel, they dont give refund

New phone all passwords are lost

I have gotten a new phone after breaking the old one and signed into my same icloud however when i redownloaded the app all of my saved Authentications are gone and i cannot log into anything i had previously saved on my old phone.

Can’t read code blocked by icons

Can’t see my code

Thought it was canceled but getting charged

I canceled this, but the charge is going through???

Says code is wrong

I used it for Roblox and it keeps saying invalid code. I’d say don’t use this app. App was working very well.

Scam app

Tries to imitate Microsoft Authenticator as closely as possible in name and icon. This is not that app. Best case scenario they scam your money.

Scam app

Pretend to be a bank app by false keywords.

I need someone to get in touch with me

Hello I need someone to cancel my feee trial so I don’t get charged! I don’t have $54 to spend on this I need to know where I can cancel my free trial before I get charged please someone help

Too much money grabbing on app start up

I can’t set up the app because there are too many pop ups asking me for money! Terrible experience

authenticator app

Why is it so damn complicated

Authenticator app 2FA code

What an absolute pain in the backside !! Hate it with a vengeance . Remove it , don’t want it , try something much easier for us reps on the road !! Really browned off .