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Logistics: Late Deliveries and No Pickup
Delivery services are plagued by a lack of accountability and poor communication from shippers, resulting in damaged goods and unfulfilled orders. Customers frequently experience delays, inadequate support, and a failure to resolve issues, leading to frustration and dissatisfaction with the service.
SPX ExpressDriver pickup no-shows and packages stuck in transit
The shared underlying problem is the failure of the shipping service to pick up packages as scheduled, leading to significant delays and customer frustration. Additionally, the customer service team is unresponsive and ineffective in addressing these issues, leaving customers feeling ignored and dissatisfied.
eTax MobileLogin failures, forced updates, and unresponsive support
The eTax Mobile application is plagued by continuous errors, causing significant frustration for users who struggle to complete tax submissions and transactions. Users frequently encounter issues such as system errors, failure to update, and inability to access necessary features, leading to a poor overall experience.
Logistics: Ineffective and Delayed Customer Support
Customers are experiencing a severe lack of service support, characterized by unprofessional attitudes from staff and call centers. There are numerous instances of delayed and damaged deliveries without adequate assistance, resulting in dissatisfaction and a sense of being undervalued.
ADP Mobile SolutionsFrustrating Mobile App Experience
The app is consistently described as frustrating, clunky, and unreliable, making it difficult for users to access essential employment and time-off information. Many users express a strong dislike for the app, indicating that it hampers their work experience and requires frequent reinstallation or troubleshooting.
Security & access: Frustrating login and authentication experiences
Users are experiencing significant frustration and dissatisfaction with the Microsoft Authenticator app due to its poor functionality and user experience. Many report being unable to access their accounts after restoring from a backup, leading to a frustrating cycle of login issues.
Agribank PlusFrequent maintenance blocks transactions and incoming transfers arrive late
The Agribank Plus app is plagued by frequent and persistent technical issues, leading to transaction failures and significant user frustration. Customers report a lack of responsiveness from the bank in addressing these problems, resulting in a negative overall experience.
UPSShipping & delivery: Unable to change delivery options or upgrade service
Users are experiencing significant frustrations with the shipping and delivery services, particularly related to the inability to change delivery options and app functionality issues. These problems are compounded by poor service quality, including delays and inadequate information for accessing delivery locations.
Techcombank MobileFrequent Errors and Slow Access
Users are experiencing significant frustration with the app due to frequent loading errors and slow access, which disrupts their ability to complete transactions. Many report that the app is stuck in a loading loop, making it increasingly difficult to use when needed.
vnEdu ConnectAddressing Mobile App Errors
Mobile apps are experiencing frequent and frustrating software errors that hinder user access and functionality. Users are consistently reporting issues such as continuous loading, lag, and inability to use the applications effectively.
Banking: Login and Authentication Failures
Users are experiencing difficulties accessing and using online banking services due to authentication issues and system errors, resulting in an inability to perform important transactions. They frequently encounter problems such as forgotten passwords, not receiving OTP codes, and complex authentication requests, leading to inconvenience and frustration.
UKG ProApp usability and performance issues
Users consistently express strong dissatisfaction with the app, describing it as poorly designed and frustrating to use. Complaints highlight issues such as slow performance and an overall negative user experience.
Logistics: Inefficient and Inconvenient Update Process
Users are facing significant frustrations with the app due to mandatory updates that often lead to decreased functionality and unresolved issues. Additionally, there is a lack of timely improvements and support for online selling, contributing to an overall perception of poor service and professionalism.
Duolingo: Language & ChessLanguage Errors in Language Learning Apps
Users are experiencing significant frustration with language learning apps due to issues such as incorrect language prompts and technical errors that disrupt their learning process. Additionally, there are complaints about lack of communication regarding subscription changes and poor customer service responses.
Banking: Ongoing and Unstable Payment Errors
Users are experiencing frequent and frustrating issues with their banking app, including transaction errors, unexpected fees, and poor customer support. These problems lead to significant inconvenience and dissatisfaction, prompting users to consider switching banks.
Logistics: Failed Login & Authentication
Users are experiencing significant frustration with the login and authentication processes of the application, which are overly complicated and frequently malfunctioning. This leads to account lockouts, repeated login attempts, and a lack of effective communication regarding account status, ultimately hindering their ability to use the service efficiently.
Viettel PostPackages not picked up and false delivery attempts
Customers are experiencing significant frustration due to delays in pickup services, with many reporting that no staff arrive to collect their packages even after multiple days. This poor service quality, coupled with high costs and unresponsive customer support, is leading to dissatisfaction and a loss of trust in the logistics providers.
VCB DigibankFrequent Banking App Errors
Users consistently face critical errors with the banking app, particularly during important transactions like money transfers. These issues include slow response times, login failures, and frequent crashes, leading to significant frustration.
Rocket Money - Bills & BudgetsFrustration with Subscription Management Features
Users are frustrated with the app's inability to effectively manage subscriptions, particularly the lack of a straightforward cancellation process. Many have found themselves having to manually track and cancel subscriptions, contrary to the advertised features of the app.
iCPV TTHCLogin Issues After Version Update
Users are experiencing persistent login issues with the app, often encountering error messages or the app freezing during the login process. This has led to frustration as they are unable to access essential features, forcing them to rely on alternative methods like web links for information.
Notability: AI Notes & PlannerFrequent Crashes in Notability App
Users are experiencing frequent crashes and technical issues with the Notability app, which has led to frustration despite their previous satisfaction with its features. This instability undermines the value of the app, causing users to reconsider their investment in it.
Schools & Communication Apps: Complex Login and Frequent Authentication Errors
Users face significant challenges with the login and authentication processes in educational mobile apps, including complicated password requirements and frequent issues with receiving OTPs. These problems lead to frustration and hinder access to essential services, particularly when users need to log in quickly.
Viettel PostDelayed deliveries and high shipping fees
Logistics services are experiencing significant delays in delivery times, leading to customer dissatisfaction. The repeated complaints highlight issues such as slow pickup and prolonged shipping processes, which are perceived as unacceptable by users.
Payroll & HR: Login and authentication failures in apps
Users are experiencing significant frustration with the login and authentication process of the payroll and HR app, often facing repeated failures and the need to reset passwords. This leads to inconvenience and a lack of access to essential features, impacting overall user satisfaction.
VIETSCHOOLVIETSCHOOL app has many issues to fix
VIETSCHOOL is plagued by numerous technical issues, including slow loading times and frequent errors. Users express frustration over paying for an app that fails to function properly, leading some to consider uninstalling it altogether.
Banking: Lack of Clear and Timely Notifications
Users are facing significant issues with not receiving important notifications related to financial transactions, resulting in funds being inaccessible. At the same time, they are also dealing with the annoyance of unwanted advertising notifications, with no ability to turn them off or remove them, which detracts from their overall banking app experience.
ADP Mobile SolutionsLagging and glitchy mobile app experience
Users experience significant frustration because the ADP Mobile Solutions system suffers from persistent lagging, freezing, and general performance glitches. Additionally, the application is described as extremely slow and overall horrible to use.
FPT Play: Phim, Anime, Bóng ĐáLive stream lags, black screens, and continuous buffering
Users experience severe disruptions and technical flaws—such as constant buffering, lagging, connection drops, sudden black screens, and disappearing content—even when paying for VIP subscriptions. Additionally, the application lacks a Picture-in-Picture (PiP) mode, preventing users from multitasking while watching content.
BIDV SmartBankingNotification Badges Won't Clear and App Crashes on Launch
The shared underlying problem is that users of the BIDV SmartBanking app experience persistent notification issues, where the app indicates there are unread notifications despite there being none. This leads to frustration and dissatisfaction, as users feel misled by the app's notification system.
Microsoft AuthenticatorFrustration with mandatory app usage
Users express strong dissatisfaction with the app, describing it as terrible and filled with problems. Despite their negative experiences, many are compelled to use it due to institutional requirements for security.
Banks: Poor customer support, no one answers the phone
Customers are experiencing significant difficulties in receiving timely and effective support from their banks, with issues ranging from unresponsive customer service to inadequate assistance for app-related problems. This lack of support leads to frustration and dissatisfaction, as customers are often left without solutions or proper guidance.
ChatGPTChatGPT does not meet user needs
Users are frustrated with ChatGPT due to its limitations and frequent inaccuracies in responses. Many feel that the platform requires unnecessary upgrades for basic features and lacks a user-friendly experience.
Grab: Food Delivery, Taxi RideTerrible customer support and unreliable ride booking
Users experience severe service failures, including long wait times for rides and food deliveries, inability to cancel orders, and unresponsive customer support. Additionally, users report worsening app performance, unhelpful updates, and unresolved complaints despite paying for membership packages.
Shopee Seller CenterShopee Seller Center app lag and errors
The shared underlying problem is that the Shopee Seller Center app is plagued by numerous technical issues, including lag, frequent errors, and a lack of essential functions, making it frustrating for sellers to use. Despite being required to transition to this new app, sellers are dissatisfied with its performance and the overall user experience.
Viettel PostLogin Fails or Crashes the App
The Viettel Post app frequently experiences significant technical issues, causing persistent errors and disruptions in functionality. Users report that the app is unreliable, often failing to load or allowing them to place orders.
Pure Tuber it: Music PlayerExcessive ads and lag
Users experience severe frustration due to an overwhelming amount of disruptive advertisements and poor app performance that causes lagging and slow speeds. These issues ruin the user experience, making the application extremely inconvenient and unpleasant to use compared to how it used to be.
LalamoveUnreliable Delivery Services
Users are experiencing significant dissatisfaction with logistics apps due to long wait times for drivers, additional fees for timely service, and poor handling of goods. Many customers feel that the quality of service has declined, leading them to reconsider using these platforms in the future.
Delivery: Inadequate and Hard-to-Understand Notifications
Users are experiencing significant frustration with delivery apps due to inadequate communication and support features, leading to confusion and dissatisfaction. Common issues include unclear notifications about order cancellations, insufficient tracking capabilities, and a lack of customer service options, which ultimately result in wasted time and lost orders.
Banking: Failed Update Version
Users are experiencing significant issues with app updates, including failure to display update buttons, app crashes upon launching after updates, and persistent error messages that hinder access to banking services. These problems reflect a lack of effective testing and communication from the banks, leading to frustration and dissatisfaction among customers.
UPSShipping & delivery: Horrible customer service and support experiences
Customers are experiencing significant dissatisfaction with the quality of customer service provided by shipping and delivery companies. Many express frustration with automated systems that fail to address their issues effectively.
Schools & Communication Apps: Update Issues Causing Access Problems
Users are experiencing significant issues with mandatory software updates that often lead to login failures and persistent error messages. These problems hinder access to essential features, such as grade tracking, and create frustration among parents and students relying on the applications for educational purposes.
Payroll & HR: Booking and scheduling features are outdated and confusing
Scheduling programs are outdated and confusing, leading to significant user frustration. Additionally, issues such as poor performance, lack of timely notifications, and bugs contribute to a negative experience that can impact employee management.
UKG ProBuggy app and unreliable Face ID
Users are experiencing significant frustration and time consumption due to persistent bugs and issues with the app, particularly with the Face ID functionality. This leads to frequent password changes and overall dissatisfaction with the service.
vnEdu LMSFrequent App Errors Hindering Learning
The app is plagued by frequent and significant errors, making it difficult for students to submit assignments and engage in online learning. These persistent issues frustrate both students and teachers, undermining the educational experience.
UKG ProApp crashing during pay stub downloads
The app consistently crashes, preventing users from downloading their pay stubs. This issue leads to frustration and dissatisfaction among users, who are unable to access important information.
Self-hosted open source AI for software engineering
Engineering teams face high expenses when relying on third-party commercial AI coding tools like Claude Code and Codex. To reduce these high expenditures, companies need a more cost-effective way to power AI-assisted software development for large groups of developers.
Evernote: AI Notes & NotebookNegative Reviews of Subscription Packages
There is a significant dissatisfaction with recent updates and pricing strategies for packages, leading to negative reviews. Users are frustrated by the perceived decline in quality and the presence of annoying ads, which diminishes the value of free offerings.
GHNPoor and Slow Delivery Service
Customers are experiencing significant delays and poor communication from the delivery service, leading to frustration and dissatisfaction. Many users report that their packages are not picked up or delivered on time, and customer support is unresponsive to their inquiries.
Logistics: Lack of Transparency and Support in Payments
Users are experiencing significant issues with payment processing and transparency in delivery services, leading to unexpected charges and delays. Complaints highlight a lack of professional conduct, inadequate customer support, and a failure to resolve payment disputes, resulting in frustration and distrust among customers.
Notability: AI Notes & PlannerMissing Notes After Backup Issues
Users are experiencing issues with missing notes in the Notability app, even after backing up their files. This leads to frustration as notes can disappear or be automatically deleted, requiring manual recovery from backup sources.