What users complain about in Microsoft Planner

Crashes when opened on iOS

Currently crashing on startup on iOS 26 - iPhone 14 Plus

Another Microsoft slop app

Hit an arbitrary ’limit’ on items, tried to complete and clear items, the ‘limit’ prevented me from removing them. Deleted the app and went back to Apple Reminders. Microsoft apps designed by Microsoft engineers for Microsoft engineers, but not actual human beings. That’s standard Microsoft software outside their core office suite.

Sensitivity Labels are broken

This app does not honour sensitivity labels and forces the user to open in web browser. We do not have any controls implemented yet for our labels, so seems to be a bit broken.

Wish this was better supported

Clunky and consistent sinking limitations on Mobile version

1 star. Task chat is only half-working, and the half that works is the wrong half. On the web, at my desk, I can open the thread and actually read the comments. On the mobile app, the place I’m supposed to use while I’m walking around, I can post a comment but I can’t see the task chat at all. No thread, no replies, no way to check what anyone else said. I have to stop what I’m doing, go back to my desk, and open a different screen just to read the conversation I just added to.

Doesn’t Work with Planner Premium

I cannot get my plans to load on this app, because they were made in planner premium. I’ve tried to troubleshoot with all the troubleshooting steps, but it’s just not working.

Bad in syncing

Very bad and slow in syncing.

Going backwards…

This used to be such a useful app but over the last few months it has become almost impossible to use. It’s super slow to load boards, comments save on the app but are not visible on the web and vice versa.

Lacks functionality of the web version

Microsoft needs to step up and update the functionality of this app. Many of us are on the move, and use our iPad’s and iPhone’s to manage ourselves and our work on the go. It is not useful in its current state.

Planner - not enough view options

Just not as good as the desktop app on my computer or via the web. Not enough view options. I use grid/list view, and the default list view isn’t compact enough. It has only one column in expanded view. Sorry unusable for me.

Unable to view my plans

Can’t view on mobile app, but have full access on desktop????

Premium???

Impossible d’intégrer un Planner Premium dans l’application IOS.

Crash city

Crashes all the time. Cannot execute the most basic of tasks.

disappointed, app crashes all the time and force closes itself! cant even move through the folders

app is not usable cant see any buckets apart from No bucket. cant search or change. completed only showing 1 task, pointless to use. the my tasks part looks to be fine but only have 2 tasks assigned at the moment.

Terrible UI

Can’t believe this is a published Microsoft product, the user interface is awful. Look at Microsoft To Do, then look at this it is unbelievable the difference in quality.

Not updating desktop version

Mobile app does not update desktop version or the data stored in the cloud. So in short this app is useless.

Complete fail

Can’t search for active plan. Can’t open premium plans. Doesn’t integrate correctly with sso. Wow. Someone tried very hard to make this a very bad user experience.

Please do better

Slow and inconsistent to load

Crashes / unresponsive

App crashes repeatedly … and takes over 15 seconds every time to open files that were previously opened. I’m glad my work paid for this app as I wouldn’t pay a dime for this

some comments are no longer visible. if a user sends a comment in browser it saves it as task chat which is not available in app or on teams it's buggy as he'll and doesnt save most edits and comments it's Microsoft... speaks for itself

Plan view is painful

It’s a start… at least I can see tasks assigned to ME on the go. Initially plans group by favorites but then once you click in, good luck. It’s random. No sorting to get back to the list of favorites. The desktop browser version calls these pinned. So annoying… but better than nothing.

Missing Task Chat

Web-based software application was updated and the comments in the task card became Task Chat. This update is missing on the mobile app

unable to change the bucket when viewing tasks. the app does not allow me to change the bucket and when I click the drop-down for it, it only gives me 'delete' as an option.

Premium plan doesn’t work

My workplace pays for a very expensive premium license and it doesn’t work in the app. It only has the basic features.

Needs to update planner logo

Uses the outdated planner logo. Shows how little attention this app is getting

I like the app, its simple, intuitive and love how it ties into the microsoft system which we value highly. Integration with out of organization usersis clumsy, and it is inefficient to not be able to do effective planning with collaborators. You can get around this by making a guest user in Microsoft but that is clumsy for the users. Also, I use todo for my personal things and having two separate accounts is frustrating. calendar feature is ok but pulling it into a Gantt would be great.

Zero stars

Can't get into app. Schools and businesses isn't the only one that needs this app. I'm studying on my own I'm not part of a giant Corp. They wont let people with regular accounts use app. Waste of time and data. Also, when is we going to get a diary app for iPad users.

Very bad does not. Work at all

Only just installed this app tried to set up my first project and I’ve been waiting now for for 20 minutes still nothing happening

Microsoft takes another step backward

I just can’t understand why they keep doing this! They had a perfectly fine to do functioning app, and they are deleting it and replacing it with Planner. Planner is only functional and useful to people who are in fact, professional planners. I don’t need all that. I just need a list of things I need to do and the ability to check them on for Crossland. Thanks Microsoft for nothing.

Worst yet task management application by Microsoft. The UI/UX is not efficient at all. Please make it similar as "To do" at least. Only use this app since "To do" can't connected directly to "Planner". What a shame.

Error with “favorites)

On the app, my favorites section keeps changing every time I refresh (without me changing it).

Comment issue

After the recent update the comments can only be added as the conversation. But they are not showing up in the mobile app. Can this be fixed asap?

Generally pretty bad

Microsoft put very little effort into making this app. It has almost none of the functionality of the browser version. Also does not work at all with premium plans; can’t even open them to look at them.

Premium Planner Beware

Does not work for premium planner. No mobile way to update premium planner plans.

Clunky interface

Pros: able to view plans and lists, on iPhone and iPad I use it regardless, due to my workplace using a Microsoft ecosystem Cons: they need to do a much better job it feel less clunky and more smooth. Feels like it’s been a quick job to put this into an app instead of working on the. Interface.

Poor

Doesn't look at all like the desktop app. Very hard to find the data?

Barely Functional

This app hardly ever works correctly. Most often my plans all show blank and I can’t use the app to check tasks or create new ones.

Rigid and cumbersome to use

Counter intuitive. Some of the most basic functions such as name change and delete are impossible

Too complicated between devices

This app won’t sync between devices