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What users complain about in Handy.com

Other appsApp Store01 Oct 2025 → 06 Sept 2026

22 complaints about Handy.com from 22 people, read from Google Play reviews rated 1–3 stars (01 Oct 2025 – 06 Sept 2026). The most repeated complaint is “Horrible, Unreliable Service”, with 3 reviews.

How to read these numbers: Only reviews rated 3 stars or below are collected, on purpose: this is a record of complaints, not a rating. It is not the app's App Store or Play Store score and must not be read as one.
Complaints
22
People
22
one per review
Themes
20
Avg pain
41

What they complain about

Complaints grouped by meaning, largest group first. Each name is a verbatim fragment of something somebody wrote, not an editorial label.

  • Handy.com — Horrible, Unreliable Service.
    3 complaints · 3 peoplepain 40
  • I just wasted on 250 on an electrical job where the pro showed up 145 late and it was cle…
    1 complaint · 1 personpain 40
  • Nice fraudulent scheme.
    1 complaint · 1 personpain 40
  • Handy.com — Terrible “Pros”.
    1 complaint · 1 personpain 22
  • Handy.com — Worst customer service..
    1 complaint · 1 personpain 40
  • I’m frustrated with the app, I am requesting my pro, who I know is available because we a…
    1 complaint · 1 personpain 81
  • You are on their flaky schedule and the support is *terrible*.
    1 complaint · 1 personpain 40
  • Handy.com — Missing app features.
    1 complaint · 1 personpain 46
  • Handy.com — Bad customer service.
    1 complaint · 1 personpain 6
  • I used handy before so I’m not sure when this changed but it’s annoying because I was fin…
    1 complaint · 1 personpain 75
  • Handy.com — buggy.
    1 complaint · 1 personpain 40
  • Handy.com — Unable to Sign In.
    1 complaint · 1 personpain 20

Did the last release help?

Complaints about v10.49.0 are 16 points more painful than v10.48.0. App Store only — Play reviews carry no version.

  • v10.49.0
    4319 complaints13 Oct 2025
  • v10.48.0
    273 complaints01 Oct 2025

The reviews themselves

22 of 22 complaints, most painful first. Every one links to the review on the store.

  • App Storev10.49.013 Oct 2025pain 88on the store ↗

    Handy.com — Infite Login Bug

    Beyond frustrating.

  • App Storev10.49.016 Apr 2026pain 81on the store ↗

    Handy.com — S

    I’m frustrated with the app, I am requesting my pro, who I know is available because we are messaging one another through the app, and Handy keeps booking me with someone else.

  • App Storev10.49.020 Oct 2025pain 76on the store ↗

    Handy.com — DO NOT USE

    This platform is garbage.

  • App Storev10.49.009 Jul 2026pain 75on the store ↗

    Handy.com — Subscription!!

    I used handy before so I’m not sure when this changed but it’s annoying because I was fine hiring people through here.

  • App Storev10.49.027 Jul 2026pain 46on the store ↗

    Handy.com — Missing app features

    Handy.com — Missing app features.

  • App Storev10.49.024 Jul 2026pain 40on the store ↗

    Handy.com — Horrible Customer Service

    Handy.com — Horrible Customer Service.

  • App Storev10.49.006 Jul 2026pain 40on the store ↗

    Handy.com — Don’t use handy for things that required certifications

    I just wasted on 250 on an electrical job where the pro showed up 145 late and it was clear outside of replacing an outlet he didn’t know what to do.

  • App Storev10.49.005 Jun 2026pain 40on the store ↗

    Handy.com — Horrible, Unreliable Service

    Handy.com — Horrible, Unreliable Service.

  • App Storev10.49.013 Mar 2026pain 40on the store ↗

    Handy.com — Worst customer service.

    Handy.com — Worst customer service..

  • App Storev10.49.010 Jan 2026pain 40on the store ↗

    Handy.com — Terrible Communication

    Handy.com — Terrible Communication.

  • App Storev10.49.001 Jan 2026pain 40on the store ↗

    Handy.com — Awful

    Handy.com — Awful.

  • App Storev10.49.021 Dec 2025pain 40on the store ↗

    Handy.com — Awful Cleaning Model

    Handy.com — Awful Cleaning Model.

  • App Storev10.49.007 Dec 2025pain 40on the store ↗

    Handy.com — buggy. cannot login. wrong phone number

    Handy.com — buggy.

  • App Storev10.48.009 Oct 2025pain 40on the store ↗

    Handy.com — The pros all flake! You are on their flaky schedule and the support is *terrible*

    You are on their flaky schedule and the support is *terrible*.

  • App Storev10.48.003 Oct 2025pain 40on the store ↗

    Handy.com — Changing my pro - and then charging me to reschedule

    Nice fraudulent scheme.

  • App Storev10.49.018 May 2026pain 33on the store ↗

    Handy.com — App hasn't been updated in well over a decade.

    When you try to cancel, they try to charge you the full amount, even though the pro was an hour late and I had to jump through so many hoops in order to be able to get them to actually just refund.

  • App Storev10.49.019d agopain 24on the store ↗

    Handy.com — UNRELIABLE

    Handy.com — UNRELIABLE.

  • App Storev10.49.003 Dec 2025pain 23on the store ↗

    Handy.com — Terrible “Pros”

    Handy.com — Terrible “Pros”.

  • App Storev10.49.003 Dec 2025pain 20on the store ↗

    Handy.com — Handy Website Scheduling Form

    I completed the required form five times and received the following message: Ooops something went wrong try again later.

  • App Storev10.49.026 Nov 2025pain 20on the store ↗

    Handy.com — Unable to Sign In

    Handy.com — Unable to Sign In.

  • App Storev10.49.029 Oct 2025pain 6on the store ↗

    Handy.com — Bad customer service

    Handy.com — Bad customer service.

  • App Storev10.48.001 Oct 2025pain 0on the store ↗

    Handy.com — Rescheduled

    And I was charged a $50 rescheduling fee.

Questions about Handy.com

What do users complain about in Handy.com?
The most repeated complaints, grouped by meaning: “Horrible, Unreliable Service” (3). Each theme name is quoted from a review, not a label we assigned.
How many people complain about Handy.com?
22 reviews rated 3 stars or below from 22 people on Google Play, written between 01 Oct 2025 and 06 Sept 2026. The reviews themselves, each linked to the store, are listed on this page.
Is this Handy.com's store rating?
No. Only reviews rated 3 stars or below are collected, so these numbers describe complaints and cannot be read as the app's App Store or Google Play score.

Other Other apps apps people complain about

Same vertical, same star-rating rule, most painful first.