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What users complain about in Spark Mail: AI Email Assistant

Email clientsApp Store01 Sept 2025 → 02 Oct 2025

21 complaints about Spark Mail: AI Email Assistant from 21 people, read from Google Play reviews rated 1–3 stars (01 Sept 2025 – 02 Oct 2025). The most repeated complaint is “Recent update has completely ruined UX design, functionality is much worse than before, d…”, with 5 reviews. Complaints about v3.17.2 are 9 points more painful than about v3.16.4.

How to read these numbers: Only reviews rated 3 stars or below are collected, on purpose: this is a record of complaints, not a rating. It is not the app's App Store or Play Store score and must not be read as one.
Complaints
21
People
21
one per review
Themes
14
Avg pain
44

What they complain about

Complaints grouped by meaning, largest group first. Each name is a verbatim fragment of something somebody wrote, not an editorial label.

  • Recent update has completely ruined UX design, functionality is much worse than before, d…
    5 complaints · 5 peoplepain 48
  • I used Spark for a few years and finally determined that apple mail is better for me, not…
    4 complaints · 4 peoplepain 37
  • Also, on full day events, when there are multiple events it only shows 1 by default not m…
    1 complaint · 1 personpain 15
  • Fix this quickly.
    1 complaint · 1 personpain 13
  • Spark Mail: AI Email Assistant — Crash on open - completely unusable.
    1 complaint · 1 personpain 40
  • Post iOS 26, and glass update, the app keeps crashing and doesn’t load emails fully.
    1 complaint · 1 personpain 88
  • I pay for the app and am constantly in situations where the schedule meeting doesn’t show…
    1 complaint · 1 personpain 36
  • If I want the pro version, I will pay, but I absolutely won’t pay if you try and strongar…
    1 complaint · 1 personpain 34
  • I wish it had support for inline HTML in the email editor, but it’s not necessary for me…
    1 complaint · 1 personpain 24
  • Annoying new update that forces intrusive popups when you’re trying to read your email.
    1 complaint · 1 personpain 88
  • Spark Mail: AI Email Assistant — Horrible Now.
    1 complaint · 1 personpain 40
  • This app is BROKEN.
    1 complaint · 1 personpain 91

Did the last release help?

Complaints about v3.17.2 are 9 points more painful than v3.16.4. App Store only — Play reviews carry no version.

  • v3.17.2
    4610 complaints17 Sept 2025
  • v3.16.4
    366 complaints03 Sept 2025

The reviews themselves

21 of 21 complaints, most painful first. Every one links to the review on the store.

  • user·99afApp Storev3.16.301 Sept 2025pain 94on the store ↗

    Spark Mail: AI Email Assistant — Something is wrong at Spark

    I hate to do it but I think I have to stop using this app.

  • user·ea06App Storev3.17.222 Sept 2025pain 91on the store ↗

    Spark Mail: AI Email Assistant — App doesn’t work after iPadOS 23 upgrade

    This app is BROKEN.

  • user·4593App Storev3.17.228 Sept 2025pain 88on the store ↗

    Spark Mail: AI Email Assistant — Broken

    Post iOS 26, and glass update, the app keeps crashing and doesn’t load emails fully.

  • user·c051App Storev3.16.414 Sept 2025pain 88on the store ↗

    Spark Mail: AI Email Assistant — Latest update pushing pointless premium features

    Annoying new update that forces intrusive popups when you’re trying to read your email.

  • user·c2a7App Storev3.17.217 Sept 2025pain 71on the store ↗

    Spark Mail: AI Email Assistant — Great app, terrible update

    Please bring back the centralized toolbar, the new off center version is terrible.

  • user·408fApp Storev3.17.230 Sept 2025pain 61on the store ↗

    Spark Mail: AI Email Assistant — Sloooooow App

    Every email has to download while you open it so you have to wait and if you're not on a super fast connection, it is painful.

  • user·564fApp Storev3.17.502 Oct 2025pain 49on the store ↗

    Spark Mail: AI Email Assistant — I’m not ready to switch yet

    There are some other visual adjustments I wish could also be made to customize.

  • user·7b9aApp Storev3.16.410 Sept 2025pain 45on the store ↗

    Spark Mail: AI Email Assistant — Used to be a 5/5 app, not after new update

    Recent update has completely ruined UX design, functionality is much worse than before, does not work across multiple workflows and emails as efficiently as before.

  • user·aec2App Storev3.17.501 Oct 2025pain 40on the store ↗

    Spark Mail: AI Email Assistant — Crash on open - completely unusable

    Spark Mail: AI Email Assistant — Crash on open - completely unusable.

  • user·b944App Storev3.17.217 Sept 2025pain 40on the store ↗

    Spark Mail: AI Email Assistant — Horrible Now

    Spark Mail: AI Email Assistant — Horrible Now.

  • user·7fe1App Storev3.17.116 Sept 2025pain 40on the store ↗

    Spark Mail: AI Email Assistant — Please let us disable the new ios 26 toolbar. Buttons are so small. Awful

    Please fix and make bigger and keep it in line like the toolbar always was.

  • user·ba5fApp Storev3.17.230 Sept 2025pain 36on the store ↗

    Spark Mail: AI Email Assistant — Calendar Sync Issues

    I pay for the app and am constantly in situations where the schedule meeting doesn’t show up in calendar.

  • user·9d83App Storev3.16.404 Sept 2025pain 34on the store ↗

    Spark Mail: AI Email Assistant — No week calendar view, arm twisting to pay

    If I want the pro version, I will pay, but I absolutely won’t pay if you try and strongarm me into it.

  • user·4c3bApp Storev3.17.220 Sept 2025pain 24on the store ↗

    Spark Mail: AI Email Assistant — Bugs on iOS 26

    I wish it had support for inline HTML in the email editor, but it’s not necessary for me on mobile.

  • user·4fecApp Storev3.16.410 Sept 2025pain 24on the store ↗

    Spark Mail: AI Email Assistant — Too much bloat

    With every update, I waste a few minutes trying to figure out how to disable some new AI feature and obtrusive inbox sorter.

  • user·ecb8App Storev3.17.225 Sept 2025pain 18on the store ↗

    Spark Mail: AI Email Assistant — Bloat bloat bloat. Unreliable.

    I cannot count how many emails I have missed due to the app being broken and not notifying me of email arrivals.

  • user·65a4App Storev3.17.227 Sept 2025pain 15on the store ↗

    Spark Mail: AI Email Assistant — Good app with limitations and bugs

    Also, on full day events, when there are multiple events it only shows 1 by default not multiple which is a poor UI/UX implementation because it makes the user do more work to see if they have multiple events.

  • user·b493App Storev3.17.117 Sept 2025pain 15on the store ↗

    Spark Mail: AI Email Assistant — Downhill

    I pay for the subscription but will probably cancel.

  • user·abe5App Storev3.17.222 Sept 2025pain 13on the store ↗

    Spark Mail: AI Email Assistant — Bloat killed it for me

    I used Spark for a few years and finally determined that apple mail is better for me, not because apple mail has been improved but because Spark has become more bloated.

  • user·e60eApp Storev3.16.407 Sept 2025pain 13on the store ↗

    Spark Mail: AI Email Assistant — New version not working correctly

    Fix this quickly.

  • user·fd93App Storev3.16.403 Sept 2025pain 13on the store ↗

    Spark Mail: AI Email Assistant — Fix navigation, please

    Spark Mail: AI Email Assistant — Fix navigation, please.

Questions about Spark Mail: AI Email Assistant

What do users complain about in Spark Mail: AI Email Assistant?
The most repeated complaints, grouped by meaning: “Recent update has completely ruined UX design, functionality is much worse than before, d…” (5); “I used Spark for a few years and finally determined that apple mail is better for me, not…” (4). Each theme name is quoted from a review, not a label we assigned.
How many people complain about Spark Mail: AI Email Assistant?
21 reviews rated 3 stars or below from 21 people on Google Play, written between 01 Sept 2025 and 02 Oct 2025. The reviews themselves, each linked to the store, are listed on this page.
Did the latest Spark Mail: AI Email Assistant update make things better?
Complaints about v3.17.2 are 9 points more painful than about v3.16.4. Measured on 10 and 6 App Store reviews — Google Play reviews carry no version.
Is this Spark Mail: AI Email Assistant's store rating?
No. Only reviews rated 3 stars or below are collected, so these numbers describe complaints and cannot be read as the app's App Store or Google Play score.

Other Email clients apps people complain about

Same vertical, same star-rating rule, most painful first.