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What users complain about in X-VPN: VPN Fast & Secure

Security & accessApp Store02 Dec 2021 → 09 Nov 2026

80 people complained about X-VPN: VPN Fast & Secure in App Store reviews rated 1–3 stars (02 Dec 2021 – 09 Nov 2026), 7 of them in the last 30 days. Most reported: frequent unexpected vpn disconnections (38%); excessive ads required to connect (23%); extremely slow internet speed when connected (15%).

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How to read these numbers: Only reviews rated 3 stars or below are collected, on purpose: this is a record of complaints, not a rating. It is not the app's App Store or Play Store score and must not be read as one.
People
80
80 reviews
Last 30 days
7
14 in the 30 before
Say what fails
86%
Distinct issues
5

What goes wrong in X-VPN: VPN Fast & Secure

Each review is sorted by what it says fails. Counts are people; the share is of all 80 people who complained.

  1. Frequent unexpected VPN disconnections

    38%

    30 people · 4 in the last 30 days · latest 3d ago

    user·3658· App Store· 30 Aug 2022original ↗
    “Doesn't work in my school anymore. I don't know if it's because they blocked it or something, but the vpn disconnect right after I activate it.”v31.2.1
    2 more reviews
    user·70b9· App Store· 20 May 2022original ↗
    “While I agree that it is effective, it CONSTANTLY disconnects from my connection and completely stops whatever I’m doing. Sometimes it will tell me that I am connected, but not work at all. This vpn is extremely frustrating, and three stars is honestly kind of generous.”v29.0.2
    user·f9a3· App Store· 06 Oct 2026original ↗
    “Like it works BUT IT KEEPS DISCONNECTING ALL THE TIME EVERYDAY EVERY FEW MINUTES I HAVE TO REOPEN THE APP AND RECONNECT IT OH MY GOD IT WONT MET ME JUST CONNECT FOR LONGER THAN TWENTY MINUTES AND MOST”v43.3.2
  2. Excessive ads required to connect

    23%

    18 people · 3 in the last 30 days · latest 3d ago

    user·4841· App Store· 27 Feb 2026original ↗
    “every time you turn it on you get 5 or more ads you have to click on that send you to adult sites - this is even with the fully paid annual subscription, and happens every time you connect, and without your consent will still accumulate in your browser history.”v42.1.2
    2 more reviews
    user·5ff4· App Store· 31 May 2022original ↗
    “It has because awful as soon as they added ads you have to watch to use the service”v29.1
    user·3126· App Store· 21 Dec 2025original ↗
    “Riddled with ads & pop ups. They over restrict the free version & make it a real struggle to use without subscription. They hand out predatory incentives for 5 star reviews to conflate numbers. Don’t believe them.”v41.1.6
  3. Extremely slow internet speed when connected

    15%

    12 people · 0 in the last 30 days · latest 25 Sept 2026

    user·797f· App Store· 02 May 2026original ↗
    “Terribly slow when on I have to turn it off to use Facebook 🤯”v42.1.8
    2 more reviews
    user·7327· App Store· 02 Dec 2021original ↗
    “Don’t waste your time. Most of the time i’m using this app, i spend reconnecting and swapping my protocol as it will never establish a strong connection. Always interferes with my online games and cause me to loose. I can’t even come close to how much this app frustrates me. DON…”v27.2
    user·cd4b· App Store· 17 Jul 2026original ↗
    “It manages to work on the most heavily censored and restricted networks, but many apps still don't function properly. You connect to the VPN, but an app like LinkedIn might not work on a specific server, forcing you to test all of them just to find one that connects. YouTube fai…”v42.2.6
  4. Charged monthly fee after cancellation

    10%

    8 people · 1 in the last 30 days · latest 24d ago

    user·bcc8· App Store· 05 Mar 2026original ↗
    “I canceled my subscription a few days ago and they still charged my card for a monthly fee. I NEED A REFUND IMMEDIATELY BECAUSE I CANCELED YOUR GIYS SUBSCRIPTION SO WHY DID IT TAKE MO EY FROM ME????”v42.1.3
    2 more reviews
    user·5c22· App Store· 03 Mar 2026original ↗
    “I’ve been getting charged monthly for a subscribtion I don’t own anymore even after paying it, they have my card information and will keep on charging me even if I pay. In my opinion this isn’t right and is a scam.”v42.1.2
    user·0e26· App Store· 24d agooriginal ↗
    “Doesn’t work that well, also will charge you even if you cancel during the free trial and won’t give your money back even through refund requests 10/10 wouldn’t recommend”v43.3.4
  5. Does not work in China

    4%

    3 people · 0 in the last 30 days · latest 08 Jun 2026

    user·5356· App Store· 12 Feb 2026original ↗
    “I downloaded it and pay for 76 bucks to purchase prime for year,but it doesn’t work in china mainland.”v42.1
    2 more reviews
    user·1dad· App Store· 08 Jun 2026original ↗
    “Don’t buy it if you’re in China, it doesn’t work. Trashy stuff.”v42.2.3
    user·57d9· App Store· 09 Jan 2026original ↗
    “Does nothing but send a link to apples refund policy when it automatically billed through their own app. Because I was in China the app is blocked and I couldn’t cancel it because of the firewall.”v42.0.4

14% of complaints say only that the app is bad, without saying what fails; they count as complaints but under no issue. A review can report more than one issue, so the shares do not add up to 100%.

What each release brought

Complaints per App Store version, newest first, with the issue reported most against it. A new version has had fewer days to collect complaints, so compare what is reported more than how much.

  • v43.3.3No issue reported more than once3 complaints · 14 Oct 2026
  • v43.3.2Most reported: Frequent unexpected VPN disconnections (4)4 complaints · 06 Oct 2026
  • v43.3.1Most reported: Frequent unexpected VPN disconnections (2)6 complaints · 23 Sept 2026
  • v43.2Most reported: Frequent unexpected VPN disconnections (3)3 complaints · 09 Sept 2026
  • v42.2.4Most reported: Frequent unexpected VPN disconnections (2)3 complaints · 19 Jun 2026
  • v42.1.3No issue reported more than once3 complaints · 03 Mar 2026
  • v42.1.2Most reported: Charged monthly fee after cancellation (2)5 complaints · 23 Feb 2026
  • v42.1Most reported: Excessive ads required to connect (3)7 complaints · 09 Feb 2026

The reviews themselves

40 of 80 complaints: the ones that say what fails first, newest first. Every one links to the review on the store.

  • user·17bdApp Storev44.0.23d agoon the store ↗

    Trash vpn

    Gotta connect to the VPN every 10 minutes as it keeps disconnecting and making you watch so many annoying ads.

  • user·b239App Storev43.3.615d agoon the store ↗

    Sucks

    It used to be a great vpn especially at school, but ita become just awful and disconnects every time you open ANYTHING, practically useless.

  • user·c8b1App Storev43.3.518d agoon the store ↗

    Bad VPN+waste of storage

    This vpn is just bad man. It disconnects basically every minute so i always have to watch so many ads. It won’t even stay on for a full 15 minutes. Extremely money hungry app.

  • user·0e26App Storev43.3.424d agoon the store ↗

    Not good

    Doesn’t work that well, also will charge you even if you cancel during the free trial and won’t give your money back even through refund requests 10/10 wouldn’t recommend

  • user·2818App Storev43.3.329d agoon the store ↗

    Too many ads

    Way too forceful about ads, and also kicks you off after like 10-20 mins of usage. I go back to the app to turn the VPN back on just to be introduced to a new ad. Theres an ad to turn the VPN on and an ad when you open the app

  • user·3239App Storev43.3.212 Oct 2026on the store ↗

    Doesn’t work well

    It keeps turning off on me and it’s barely working for me I don’t recommend this app

  • user·dc2dApp Storev43.3.208 Oct 2026on the store ↗

    Trashhh

    Randomly disconnects no warning straight trash dont download

  • user·6f54App Storev43.3.207 Oct 2026on the store ↗

    Fell off horribly

    I remember back when this app came out I use to use it all the time in school and it’ll work, for the past couple years not this app has taken the worse downfall ever, every 30 seconds the vpn turns off then you have to keep turning it back on but have to watch 2 minute ads before even doing anything. Did I mention 90% of those ads are just fake apps disguised as small apps but are for pornographic video chats and etc and they push that super heavy, did I mention if you don’t wanna watch 2 minute ads 3 times before getting to even connect your vpn there’s a way over priced membership you can sub to, still going to disconnect the vpn every 30 seconds, you just wouldn’t have to watch 2 ads before trying to reconnect again.

  • user·f9a3App Storev43.3.206 Oct 2026on the store ↗

    Doesn't work

    Like it works BUT IT KEEPS DISCONNECTING ALL THE TIME EVERYDAY EVERY FEW MINUTES I HAVE TO REOPEN THE APP AND RECONNECT IT OH MY GOD IT WONT MET ME JUST CONNECT FOR LONGER THAN TWENTY MINUTES AND MOST

  • user·81dfApp Storev43.3.125 Sept 2026on the store ↗

    Keeps turning off

    Its so annoying when it keeps turning off every 30 seconds. Im only giving this 2 stars because it can connect to the school wifi.

  • user·f1d8App Storev43.3.125 Sept 2026on the store ↗

    Slow and garbage

    No point using a vpn if nothing loads useless slow garbage

  • user·aa61App Storev43.3.124 Sept 2026on the store ↗

    Why can I not go back to my original ip address and why does it show 2 ip address on my network ivP6

    I wanna know how I would fix that and I even try disconnecting it won’t work. It latched onto my WiFi and I can’t watch Netflix on my tv now and it shows me the wrong region when I have it turned off. So please tell me how I fix this quick

  • user·9ed5App Storev43.3.124 Sept 2026on the store ↗

    I rate it as 1/5

    Its like McDonald’s WiFi when I’m trying to play its sucks

  • user·9568App Storev43.3.123 Sept 2026on the store ↗

    So greedy

    Have to watch a minute of ads to get 5 minutes of VPN connection, and MEDIOCRE connection at best. Honestly disappointed with the downfall of this app.

  • user·7b1cApp Storev43.322 Sept 2026on the store ↗

    Upset.

    I pay it and it’s not working

  • user·dad1App Storev43.2.220 Sept 2026on the store ↗

    Connection

    The connections are bad. Waste of money.

  • user·7ed9App Storev43.218 Sept 2026on the store ↗

    overpriced

    Could hardly get any chance of using it without it turning off every 5 minutes. And have to pay to get better chances. It’s getting to the point where you need to pay for everything.

  • user·1e34App Storev43.2.216 Sept 2026on the store ↗

    12 month commitment disguised as free trial.

    Almost fell for their sneaky monthly commitment trap thinking it was a regular free trial. If you sign up and try to cancel early, you’re still forced to pay for the whole year. Absolute scam design, don't fall for it.

  • user·748dApp Storev43.210 Sept 2026on the store ↗

    Horrible don’t get unless your gonna pay

    Don’t get this it’s horrible it disconnects more then it’s actually connected you have to spend about 2 minutes watching ads just to be able to connect this is genuinely a horrible con don’t get it unless your willing to pay 11$ a month it’s horrible I can’t even play games for 10 minutes without it disconnecting and giving me a 30 second ad just to reconnect don’t get this vpn it’s horrible

  • user·e6d1App Storev43.209 Sept 2026on the store ↗

    Mid

    It can be used well but it keeps disconnecting and it will say you are connected but you are not Only recommend if their is no other option

  • user·2bf0App Storev43.124 Aug 2026on the store ↗

    Ads

    Ads are absolutely hayness. I don't have to quite describe from the issues others have experienced. It works for the first few days after downloading. It used to connect for maybe about a few hours, but it reduces every time I use it. When I'm also using very poor wifi, the speed is scandalous! It would either continue to disconnect me from that poor wifi UNTIL I turn it off or it won't work well. New note: On poor wifi, it won't connect

  • user·3ff7App Storev43.006 Aug 2026on the store ↗

    Hate this vpn

    Very pathetic, not free for pakistan

  • user·acfdApp Storev43.028 Jul 2026on the store ↗

    It’s okay

    It works fine? but it turns off every 10 minutes so you have to reconnect every little bit which gets SO annoying. And it takes like 1 minute to finally connect. Ads are 60 seconds long, unless you pay of course..🫩

  • user·cd4bApp Storev42.2.617 Jul 2026on the store ↗

    Great for Bad Networks, Terrible for Consistent App Access

    It manages to work on the most heavily censored and restricted networks, but many apps still don't function properly. You connect to the VPN, but an app like LinkedIn might not work on a specific server, forcing you to test all of them just to find one that connects. YouTube fails to load on many servers, and the same goes for Reddit, Instagram, and X (Twitter). For instance, a server might easily open Instagram, but that exact same server won't load YouTube or X (Twitter).

  • user·dd16App Storev42.2.616 Jul 2026on the store ↗

    Monthly issue

    Every month my subscription renews automatically, for some reason, xvpn stops working on all of my apple devices, and shows an error that am not on premium plan (i am and i can see the deduction and the i can see it on my subscription list on the settings app) so every month i have to go chase after support to fix the issue hence stopping my work. Absolute chaos

  • user·9b49App Storev42.2.408 Jul 2026on the store ↗

    FALSE DESCRIPTION

    Just wasted the data to download this vpn as it says that it’s 100% free with no ads and has unlimited speed and all the perks you would look for. Surprise surprise! It is not ! Maybe ten years ago it was, but now it’s only on premium for 12$/month and I can’t even use the free version

  • user·0b1fApp Storev42.2.430 Jun 2026on the store ↗

    Worst VPN

    This vpn is horrible, I regret downloading this because you literally need to pay money for everything and if disconnects you after 5 minutes of using and tells you to pay its SO annoying. Just horrible

  • user·dba7App Storev42.2.419 Jun 2026on the store ↗

    Doesn’t work for school wifi

    If you’re trying to use this so you can use apps that your school wifi has banned, don’t. It disconnects frequently and is extremely slow.

  • user·fed5App Storev42.2.313 Jun 2026on the store ↗

    Too many ads

    I’ve been using it for years but I redownloaded it and it’s just too many ads and it’s unbearable

  • user·1dadApp Storev42.2.308 Jun 2026on the store ↗

    It’s trash

    Don’t buy it if you’re in China, it doesn’t work. Trashy stuff.

  • user·2196App Storev42.1.1029 May 2026on the store ↗

    I can’t use it

    Every time I use it it always gives me ads and I keep getting disconnected from the vpn

  • user·797fApp Storev42.1.802 May 2026on the store ↗

    Slow

    Terribly slow when on I have to turn it off to use Facebook 🤯

  • user·9e2fApp Storev42.1.803 Apr 2026on the store ↗

    Free is bad

    As soon as I opened one app it said I reached the download limit. Don’t recommend

  • user·6aceApp Storev42.1.305 Mar 2026on the store ↗

    Disconnects

    Not even an hour till it disconnects not even 20 mins barely 15 which is very annoying I’d rather watch of a couple of ads to build of the amount of time I can use the vpn. Very annoying.

  • user·bcc8App Storev42.1.305 Mar 2026on the store ↗

    STILL TAKES MONEY FROM YOU EVEN IF YOU CANCEL YOUR SUBSCRIPTION

    I canceled my subscription a few days ago and they still charged my card for a monthly fee. I NEED A REFUND IMMEDIATELY BECAUSE I CANCELED YOUR GIYS SUBSCRIPTION SO WHY DID IT TAKE MO EY FROM ME????

  • user·960dApp Storev42.1.303 Mar 2026on the store ↗

    Horrible

    Connections are like 14.4 dialup

  • user·5c22App Storev42.1.203 Mar 2026on the store ↗

    False advertising

    I’ve been getting charged monthly for a subscribtion I don’t own anymore even after paying it, they have my card information and will keep on charging me even if I pay. In my opinion this isn’t right and is a scam.

  • user·4841App Storev42.1.227 Feb 2026on the store ↗

    links to adult services

    every time you turn it on you get 5 or more ads you have to click on that send you to adult sites - this is even with the fully paid annual subscription, and happens every time you connect, and without your consent will still accumulate in your browser history.

  • user·2a47App Storev42.1.226 Feb 2026on the store ↗

    I dont like this app

    This app charged me almost all the money i had while me trying to save money i lost 12.78$ worst app ever

  • user·be97App Storev42.1.223 Feb 2026on the store ↗

    Poor customer support

    Absolutely helpless customer support team, they ignored every single request I made and absolutely didn’t help me.

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Questions about X-VPN: VPN Fast & Secure

What do users complain about in X-VPN: VPN Fast & Secure?
The specific problems reported most, counted by people: Frequent unexpected VPN disconnections (30 people, 38%); Excessive ads required to connect (18 people, 23%); Extremely slow internet speed when connected (12 people, 15%); Charged monthly fee after cancellation (8 people, 10%); Does not work in China (3 people, 4%). 14% of complaints say only that the app is bad, without saying what fails.
How many people complain about X-VPN: VPN Fast & Secure?
80 reviews rated 3 stars or below from 80 people on App Store, written between 02 Dec 2021 and 09 Nov 2026; 7 people in the last 30 days. The reviews themselves, each linked to the store, are listed on this page.
What do people report about the latest X-VPN: VPN Fast & Secure update?
Version 43.3.3 (first reviewed 14 Oct 2026) has 3 complaints on the App Store; the issue reported most against it is excessive ads required to connect (1 people). Google Play reviews carry no version.
Is this X-VPN: VPN Fast & Secure's store rating?
No. Only reviews rated 3 stars or below are collected, so these numbers describe complaints and cannot be read as the app's App Store or Google Play score.

Other Security & access apps people complain about

Same vertical, same star-rating rule.