What users complain about in X-VPN: VPN Fast & Secure
80 people complained about X-VPN: VPN Fast & Secure in App Store reviews rated 1–3 stars (02 Dec 2021 – 09 Nov 2026), 7 of them in the last 30 days. Most reported: frequent unexpected vpn disconnections (38%); excessive ads required to connect (23%); extremely slow internet speed when connected (15%).
Get its new complaints every Monday by email — useful for a competitor's app.
What goes wrong in X-VPN: VPN Fast & Secure
Each review is sorted by what it says fails. Counts are people; the share is of all 80 people who complained.
Frequent unexpected VPN disconnections
38%30 people · 4 in the last 30 days · latest 3d ago
“Doesn't work in my school anymore. I don't know if it's because they blocked it or something, but the vpn disconnect right after I activate it.”v31.2.12 more reviews
“While I agree that it is effective, it CONSTANTLY disconnects from my connection and completely stops whatever I’m doing. Sometimes it will tell me that I am connected, but not work at all. This vpn is extremely frustrating, and three stars is honestly kind of generous.”v29.0.2“Like it works BUT IT KEEPS DISCONNECTING ALL THE TIME EVERYDAY EVERY FEW MINUTES I HAVE TO REOPEN THE APP AND RECONNECT IT OH MY GOD IT WONT MET ME JUST CONNECT FOR LONGER THAN TWENTY MINUTES AND MOST”v43.3.2Excessive ads required to connect
23%18 people · 3 in the last 30 days · latest 3d ago
“every time you turn it on you get 5 or more ads you have to click on that send you to adult sites - this is even with the fully paid annual subscription, and happens every time you connect, and without your consent will still accumulate in your browser history.”v42.1.22 more reviews
“It has because awful as soon as they added ads you have to watch to use the service”v29.1“Riddled with ads & pop ups. They over restrict the free version & make it a real struggle to use without subscription. They hand out predatory incentives for 5 star reviews to conflate numbers. Don’t believe them.”v41.1.6Extremely slow internet speed when connected
15%12 people · 0 in the last 30 days · latest 25 Sept 2026
“Terribly slow when on I have to turn it off to use Facebook 🤯”v42.1.82 more reviews
“Don’t waste your time. Most of the time i’m using this app, i spend reconnecting and swapping my protocol as it will never establish a strong connection. Always interferes with my online games and cause me to loose. I can’t even come close to how much this app frustrates me. DON…”v27.2“It manages to work on the most heavily censored and restricted networks, but many apps still don't function properly. You connect to the VPN, but an app like LinkedIn might not work on a specific server, forcing you to test all of them just to find one that connects. YouTube fai…”v42.2.6Charged monthly fee after cancellation
10%8 people · 1 in the last 30 days · latest 24d ago
“I canceled my subscription a few days ago and they still charged my card for a monthly fee. I NEED A REFUND IMMEDIATELY BECAUSE I CANCELED YOUR GIYS SUBSCRIPTION SO WHY DID IT TAKE MO EY FROM ME????”v42.1.32 more reviews
“I’ve been getting charged monthly for a subscribtion I don’t own anymore even after paying it, they have my card information and will keep on charging me even if I pay. In my opinion this isn’t right and is a scam.”v42.1.2“Doesn’t work that well, also will charge you even if you cancel during the free trial and won’t give your money back even through refund requests 10/10 wouldn’t recommend”v43.3.4Does not work in China
4%3 people · 0 in the last 30 days · latest 08 Jun 2026
“I downloaded it and pay for 76 bucks to purchase prime for year,but it doesn’t work in china mainland.”v42.12 more reviews
“Don’t buy it if you’re in China, it doesn’t work. Trashy stuff.”v42.2.3“Does nothing but send a link to apples refund policy when it automatically billed through their own app. Because I was in China the app is blocked and I couldn’t cancel it because of the firewall.”v42.0.4
14% of complaints say only that the app is bad, without saying what fails; they count as complaints but under no issue. A review can report more than one issue, so the shares do not add up to 100%.
What each release brought
Complaints per App Store version, newest first, with the issue reported most against it. A new version has had fewer days to collect complaints, so compare what is reported more than how much.
- v43.3.3No issue reported more than once3 complaints · 14 Oct 2026
- v43.3.2Most reported: Frequent unexpected VPN disconnections (4)4 complaints · 06 Oct 2026
- v43.3.1Most reported: Frequent unexpected VPN disconnections (2)6 complaints · 23 Sept 2026
- v43.2Most reported: Frequent unexpected VPN disconnections (3)3 complaints · 09 Sept 2026
- v42.2.4Most reported: Frequent unexpected VPN disconnections (2)3 complaints · 19 Jun 2026
- v42.1.3No issue reported more than once3 complaints · 03 Mar 2026
- v42.1.2Most reported: Charged monthly fee after cancellation (2)5 complaints · 23 Feb 2026
- v42.1Most reported: Excessive ads required to connect (3)7 complaints · 09 Feb 2026
The reviews themselves
40 of 80 complaints: the ones that say what fails first, newest first. Every one links to the review on the store.
Trash vpn
Gotta connect to the VPN every 10 minutes as it keeps disconnecting and making you watch so many annoying ads.
Sucks
It used to be a great vpn especially at school, but ita become just awful and disconnects every time you open ANYTHING, practically useless.
Bad VPN+waste of storage
This vpn is just bad man. It disconnects basically every minute so i always have to watch so many ads. It won’t even stay on for a full 15 minutes. Extremely money hungry app.
Not good
Doesn’t work that well, also will charge you even if you cancel during the free trial and won’t give your money back even through refund requests 10/10 wouldn’t recommend
Too many ads
Way too forceful about ads, and also kicks you off after like 10-20 mins of usage. I go back to the app to turn the VPN back on just to be introduced to a new ad. Theres an ad to turn the VPN on and an ad when you open the app
Doesn’t work well
It keeps turning off on me and it’s barely working for me I don’t recommend this app
Trashhh
Randomly disconnects no warning straight trash dont download
Fell off horribly
I remember back when this app came out I use to use it all the time in school and it’ll work, for the past couple years not this app has taken the worse downfall ever, every 30 seconds the vpn turns off then you have to keep turning it back on but have to watch 2 minute ads before even doing anything. Did I mention 90% of those ads are just fake apps disguised as small apps but are for pornographic video chats and etc and they push that super heavy, did I mention if you don’t wanna watch 2 minute ads 3 times before getting to even connect your vpn there’s a way over priced membership you can sub to, still going to disconnect the vpn every 30 seconds, you just wouldn’t have to watch 2 ads before trying to reconnect again.
Doesn't work
Like it works BUT IT KEEPS DISCONNECTING ALL THE TIME EVERYDAY EVERY FEW MINUTES I HAVE TO REOPEN THE APP AND RECONNECT IT OH MY GOD IT WONT MET ME JUST CONNECT FOR LONGER THAN TWENTY MINUTES AND MOST
Keeps turning off
Its so annoying when it keeps turning off every 30 seconds. Im only giving this 2 stars because it can connect to the school wifi.
Slow and garbage
No point using a vpn if nothing loads useless slow garbage
Why can I not go back to my original ip address and why does it show 2 ip address on my network ivP6
I wanna know how I would fix that and I even try disconnecting it won’t work. It latched onto my WiFi and I can’t watch Netflix on my tv now and it shows me the wrong region when I have it turned off. So please tell me how I fix this quick
I rate it as 1/5
Its like McDonald’s WiFi when I’m trying to play its sucks
So greedy
Have to watch a minute of ads to get 5 minutes of VPN connection, and MEDIOCRE connection at best. Honestly disappointed with the downfall of this app.
Connection
The connections are bad. Waste of money.
overpriced
Could hardly get any chance of using it without it turning off every 5 minutes. And have to pay to get better chances. It’s getting to the point where you need to pay for everything.
12 month commitment disguised as free trial.
Almost fell for their sneaky monthly commitment trap thinking it was a regular free trial. If you sign up and try to cancel early, you’re still forced to pay for the whole year. Absolute scam design, don't fall for it.
Horrible don’t get unless your gonna pay
Don’t get this it’s horrible it disconnects more then it’s actually connected you have to spend about 2 minutes watching ads just to be able to connect this is genuinely a horrible con don’t get it unless your willing to pay 11$ a month it’s horrible I can’t even play games for 10 minutes without it disconnecting and giving me a 30 second ad just to reconnect don’t get this vpn it’s horrible
Mid
It can be used well but it keeps disconnecting and it will say you are connected but you are not Only recommend if their is no other option
Ads
Ads are absolutely hayness. I don't have to quite describe from the issues others have experienced. It works for the first few days after downloading. It used to connect for maybe about a few hours, but it reduces every time I use it. When I'm also using very poor wifi, the speed is scandalous! It would either continue to disconnect me from that poor wifi UNTIL I turn it off or it won't work well. New note: On poor wifi, it won't connect
It’s okay
It works fine? but it turns off every 10 minutes so you have to reconnect every little bit which gets SO annoying. And it takes like 1 minute to finally connect. Ads are 60 seconds long, unless you pay of course..
Great for Bad Networks, Terrible for Consistent App Access
It manages to work on the most heavily censored and restricted networks, but many apps still don't function properly. You connect to the VPN, but an app like LinkedIn might not work on a specific server, forcing you to test all of them just to find one that connects. YouTube fails to load on many servers, and the same goes for Reddit, Instagram, and X (Twitter). For instance, a server might easily open Instagram, but that exact same server won't load YouTube or X (Twitter).
Monthly issue
Every month my subscription renews automatically, for some reason, xvpn stops working on all of my apple devices, and shows an error that am not on premium plan (i am and i can see the deduction and the i can see it on my subscription list on the settings app) so every month i have to go chase after support to fix the issue hence stopping my work. Absolute chaos
FALSE DESCRIPTION
Just wasted the data to download this vpn as it says that it’s 100% free with no ads and has unlimited speed and all the perks you would look for. Surprise surprise! It is not ! Maybe ten years ago it was, but now it’s only on premium for 12$/month and I can’t even use the free version
Worst VPN
This vpn is horrible, I regret downloading this because you literally need to pay money for everything and if disconnects you after 5 minutes of using and tells you to pay its SO annoying. Just horrible
Doesn’t work for school wifi
If you’re trying to use this so you can use apps that your school wifi has banned, don’t. It disconnects frequently and is extremely slow.
Too many ads
I’ve been using it for years but I redownloaded it and it’s just too many ads and it’s unbearable
It’s trash
Don’t buy it if you’re in China, it doesn’t work. Trashy stuff.
I can’t use it
Every time I use it it always gives me ads and I keep getting disconnected from the vpn
Slow
Terribly slow when on I have to turn it off to use Facebook 🤯
Free is bad
As soon as I opened one app it said I reached the download limit. Don’t recommend
Disconnects
Not even an hour till it disconnects not even 20 mins barely 15 which is very annoying I’d rather watch of a couple of ads to build of the amount of time I can use the vpn. Very annoying.
STILL TAKES MONEY FROM YOU EVEN IF YOU CANCEL YOUR SUBSCRIPTION
I canceled my subscription a few days ago and they still charged my card for a monthly fee. I NEED A REFUND IMMEDIATELY BECAUSE I CANCELED YOUR GIYS SUBSCRIPTION SO WHY DID IT TAKE MO EY FROM ME????
Horrible
Connections are like 14.4 dialup
False advertising
I’ve been getting charged monthly for a subscribtion I don’t own anymore even after paying it, they have my card information and will keep on charging me even if I pay. In my opinion this isn’t right and is a scam.
links to adult services
every time you turn it on you get 5 or more ads you have to click on that send you to adult sites - this is even with the fully paid annual subscription, and happens every time you connect, and without your consent will still accumulate in your browser history.
I dont like this app
This app charged me almost all the money i had while me trying to save money i lost 12.78$ worst app ever
Poor customer support
Absolutely helpless customer support team, they ignored every single request I made and absolutely didn’t help me.
Do you make X-VPN: VPN Fast & Secure?
Claim this page for free: answer these complaints in a note every reader sees, get each week's new ones by email, and add a verified badge to your site.
Questions about X-VPN: VPN Fast & Secure
- What do users complain about in X-VPN: VPN Fast & Secure?
- The specific problems reported most, counted by people: Frequent unexpected VPN disconnections (30 people, 38%); Excessive ads required to connect (18 people, 23%); Extremely slow internet speed when connected (12 people, 15%); Charged monthly fee after cancellation (8 people, 10%); Does not work in China (3 people, 4%). 14% of complaints say only that the app is bad, without saying what fails.
- How many people complain about X-VPN: VPN Fast & Secure?
- 80 reviews rated 3 stars or below from 80 people on App Store, written between 02 Dec 2021 and 09 Nov 2026; 7 people in the last 30 days. The reviews themselves, each linked to the store, are listed on this page.
- What do people report about the latest X-VPN: VPN Fast & Secure update?
- Version 43.3.3 (first reviewed 14 Oct 2026) has 3 complaints on the App Store; the issue reported most against it is excessive ads required to connect (1 people). Google Play reviews carry no version.
- Is this X-VPN: VPN Fast & Secure's store rating?
- No. Only reviews rated 3 stars or below are collected, so these numbers describe complaints and cannot be read as the app's App Store or Google Play score.
Other Security & access apps people complain about
Same vertical, same star-rating rule.
- What users complain about in NordPass: Password Manager170 people
- What users complain about in Salesforce Authenticator86 people
- What users complain about in Authenticator App ™29 people
- What users complain about in Authenticator24 people
- What users complain about in Microsoft Authenticator545 people
- What users complain about in 1Password: Password Manager193 people
- What users complain about in LastPass Password Manager268 people
- What users complain about in Invoice2go: Easy Invoice Maker261 people
- What users complain about in Tài xế Aha175 people
- What users complain about in Record it! :: Screen Recorder132 people
- What users complain about in Motive Driver89 people
- What users complain about in Google Maps30 people