What users complain about in isolved People Cloud

Face ID

The app is alright. I don’t use it to punch in and out but please get Face ID. It gets annoying having to put my password in every time.

Pure garbage

Glitchy as can be. Doesn’t know when I punched in or out. This app is pure disappointment. The 4.2 out of 5 stars is a lie. Change the filter to most recent and you’ll see it’s really a one-star app.

Pure garbage

Broken app. Cant even log in just says please wait and doesn’t do anything.

Garbage

If you want flaming hot garbage that won’t let you login after multiple attempts of closing the app and reopening it… then use this trash… Fix your app people…

Fix it please

Half the time the buttons don’t work. There is supposed to be a place to read what your schedule is, and it’s never accurate. I constantly have to call my boss to ask what my schedule is and when I’m working because I can’t trust the app. And tech support can’t do anything because on their end “everything seems to be fine.” Even if it wasn’t buggy, the interface is confusing and not user friendly.

Garbage

Slow, laggy, 2FA codes expire before the texts actually come through, and the app frequently decides to forget who you are, causing late punch ins. Sure wish my employer would switch payroll providers.

Lots of issues

This app has so many bugs and problems it’s unnerving. For an app that is used to clock payroll and keep track of an individual’s money there is no reason why it should have this many bugs. Every couple of months I have to uninstall and reinstall because the punch in and punch out button just stops working altogether. I’m usually able to edit my time card if there is a mistake or if your app decides it doesn’t want to work that day but now I’m receiving an error message every time I try to add or delete a punch. This is ridiculous and no reason why this should be happening. Either get rid of your services or fix your garbage app.

This is the worst customer service ive ever received i dont even think they have one ive been going

Ive been going at this for hours trying to rest my acc because it was connected to my old phone number still binging me back to the same website

bad app

they have to be paying for reviews. i have never used a more poorly designed app. genuinely! i've used apple products for 15 years and never left an app review in my life until now. you get stuck in a loop on the login screen. the app won't register punches. the app isn't even an app, it's a short cut to the webpage. be soooooo fr.

Disappointment

Would be nice if the app didn’t glitch 24/7. I have to attempt 3 times or more just to be able to login because it freezes every time I enter my password. I’m forced to clock in late all the time because it takes so long to successfully sign on. Doesn’t matter if I’m connected to the WiFi or not. I absolutely loathe this app.

Worst App Ever!

My company uses this for time keeping and payroll and there is not a day that doesn’t go by that all employees do not experience issues with this app. I have to constantly delete and download it because it freezes. It often says it records your time but does not. It’s extremely glitchy and I’ve seen no improvements after a year of using it. Terrible! There are far better apps to use.

Unreliable

I have been late to clock in/out quite a few times because the app often freezes in the middle of logging in. It also sometimes won’t send authentication codes to the verification method I select and there’s no way to clear notifications. No matter how many times I click to view notifications, they remain until who knows when.

Worst app I’ve ever used

I can’t believe how poorly this app works. I have begged my company to use another clock in app due to the amount of issues. The majority of the time it won’t load, the button to log in doesn’t process, the TFA is incredibly frustrating. All of my coworkers have the same problems and it requires closing out the app 2-5 times to simply clock in & out. Its 2026. The developers need to do something to actually make a functioning app.

Problematic App

I’ve been using the iSolve app for quite some time, and it’s honestly one of the worst mobile apps I’ve had to rely on for work. It appears the developers put very little effort into making it functional on mobile devices. The layout is completely broken—my name, company information, and other fields overlap each other, making the app difficult to read. On top of that, the app won’t allow horizontal scrolling, so important parts of the screen are cut off and inaccessible. The biggest issue is that I can’t even submit a time-off request because the buttons and fields I need are off-screen with no way to reach them. For an app that’s supposed to handle employee self-service, that’s a major failure. This has been an ongoing issue since I started working at my job, yet nothing has been fixed. It’s disappointing that such basic usability problems have been ignored for so long. If your employees are expected to use this app, it should at least function properly on mobile devices. I would not recommend this app until these issues are addressed.

Awful

I use it for work everyday. It’s garbage. You’re actually lucky if it works. Constantly sign in and it just simply doesn’t load and endlessly loops you in loading screens.

Horrible

The amount of time I’ve lost at work just trying to punch in from my lunches on this slow app is beyond comprehension. I’m baffled that iSolved is even in business with this app. Recently they even removed the “quick punch” feature to make things even more complicated. This app is really just a link to an outdated website that is about as fast as dial up. If you want your employees to have seamless time keeping, look elsewhere.

Wonky AF

Consistently struggles on the login page to load wasting several minutes every time an employee needs to punch and short changing workers 2 minutes, 7 minutes at a time. Extrapolate that over 10 years and this app is smacking thousands off your wage in wasted login attempt time

Unreliable. Inaccurate. Frustrating.

Unfortunately, this app has been consistently unreliable for timekeeping. Slow loading times often require employees to log in several minutes early just to clock in on time, and there are occasions when the app fails to load altogether. More concerning, the punch status is not always accurate—it may indicate that you’re clocked out, but attempting to clock in can actually register as clocking out instead. These errors create repeated payroll issues and require frequent intervention from HR to correct time entries. For a business timekeeping app, reliability is essential, and this app has not met that standard.

Very glitchy

Super glitchy app. Sometimes it takes forever to send the verification login code, sometimes it won’t even let me log in. Wish there was a mobile friendly version for clocking in and out too.

Zero Stars

This timecard app is not good. Almost every other time I clock out it will show me as clocked out at that time, then when I go to clock back in later or the next day it has me still clocked in. I read their FAQs and tried using their definitive clocking procedure with the exact same problems. Literally every other day our staff has to go into the computer and fix my time. I also don’t see a method to contact the software company within the app. I am very frustrated. There is no problem with the timeclock verification process for the payroll side and electronic deposits are processed well but I would give this app zero stars if I could.

It shouldn’t take four tries to log in a clock in.

I have to add a missing punch at least twice a week. Figure it out!

Works when it feels like it

it’s always a gamble when I need to login to check my paystubs. Constantly stuck at the login screen or get caught in a sign in loop.

Login for the message to clock in or out takes forever, and sometimes you just don’t get the code!!!

The worst app customer service sucks every time you need your code to clock in or out it takes 30 minutes or more, and sometimes you just don’t get the codes!!!

1 is way too high of a score for this app.

I waste so much of my life and my companies time just waiting for this app to work. Im sitting here writing this review after trying and failing for the third time in a row to clock in. My coworker is on his 9th attempt. It’s 12:16, I’ve been trying to clock out since 12:03 to go to lunch. My time is just being wasted away by an app that I have to use. Now it loves to glitch out and not let you log in as your trying to punch out so you can go home. Isolved is awful and wastes so much of my time

Useless

Completely useless! As soon as you sign in it takes you to a browser that doesn’t work on the phone. I hate this app!

Will not let me log in

I have tried logging in exiting out, restarting, starting from the beginning almost every time and it doesn’t log in. It shouldn’t be this hard to log in. I shouldn’t have to restart the login process 20 different times to log in or not because I get frustrated and deal with it later. It shouldn’t be this hard

Heavy on the Glitch

This app glitches every day. I have not had a simple sign in experience once. It takes multiple force-quits and re-opening, re-signing in every time I need to punch and it’s slow to load at that. I’ve never dreaded the process of just clocking in before, it’s so great to start the day with immediate stress.

Garbage app

This app consistently fails to punch in and out and is massive pain in the butt. Makes me miss the old physcial time clocks. I absolutely hate using this app.

Internal clock not accurate

I’m pretty sure the internal clock for this app is off by 30 seconds. So when it turns 12:00 it takes about 30 more seconds for this app to turn 12:00. Meaning if you punch in the first 30 seconds of 12:00 it will be 11:59 and that is the most annoying thing ever. For a time punching app this is highly disappointing.

App Doesn’t Work

App won’t open, keeps opening in a browser, the administrator has no idea why and can’t fix it. Try to log in directly at their website and want to sent a verification code to the phone, code never gets sent so you can’t log in. I pray my company changes payroll services soon.

Worst app you can get

I work at a small school with only about 100 people that work there. On any given week 20-60% of my coworkers can’t log in, can’t submit, or the app just won’t open. When it comes time to submit your time it almost never works correctly. I say almost because in the past year and a half it worked once. This must be a very cheap service because we have begged our higher ups to change but they have not and won’t give a reason.

Little to no accessibility for non English speakers

We started using this service at a manufacturing facility where about 80% of the workers do not speak English. The account verification process has been a nightmare to set up for each worker. Insperity also does not offer any on-site service. They have no employees who can actually come to you and assist with the integration.

Bad layout

This app is poorly laid out and isn’t user friendly. At the least, we need to have break and lunch on the main dashboard rather than having to click through several setting just to clock for lunch or break. This leave more room for error

Absolutely Terrible app

Worst app I have ever used, trying to log in to see if my W-2s came in. Log on to the website, click forget password, get a link to said reset password. Have to wait for a text which takes up to 19 minutes. After putting it through I get sent back to the log in screen. So I have to do it 4 more times to get anywhere. Finally after I get through that you tell me I don’t have account with isolved. How do you have my phone number saved if I don’t have an account? Like fix your app. It’s quite possibly the worst app I have ever encountered.

Horrible it fails to do what it’s meant to do

Is a clock and clock out app yet the clock in and clock out option it’s not even there this whole app and company sukcssssssss

Fix the website

Can never sign in on my pc, forced to download an app. Sent a support ticket about it 5 months ago, still no response lol. UPDATE: STILL CANT SIGN IN

Login

I’m not kidding when I say this I just get an error anytime I try to login and it kicks me out

Complex UI

MFA is really frustrating most of our clients plus modifying the timecard is not user friendly especially for those people who is not a tech-savvy.

Can’t Log In

I just downloaded this last night and I’m having problems with logging in. How could I verify my account but not see my profile?? This is disappointing.

Absolutely terrible

You can even do anything on this app. Anytime I load the app it’s just a blank white screen