What users complain about in NordPass: Password Manager
36 complaints about NordPass: Password Manager from 36 people, read from Google Play & Google Play reviews rated 1–3 stars (28 Feb 2024 – 30 Aug 2026). The most repeated complaints are “Multiple times a day I'm getting this message, "Something went wrong” and “It's currently broken again, and the NordPass interface isn't even on the screen to repor…”, 4 each.
What they complain about
Complaints grouped by meaning, largest group first. Each name is a verbatim fragment of something somebody wrote, not an editorial label.
Multiple times a day I'm getting this message, "Something went wrong.
4 complaints · 4 peoplepain 35It's currently broken again, and the NordPass interface isn't even on the screen to repor…
4 complaints · 4 peoplepain 32Passwords have become a nightmare since creating a Nordpass account.
2 complaints · 2 peoplepain 29NordPass: Password Manager — Unnecessarily Useless.
1 complaint · 1 personpain 40Thanks for the password love over the years but you got too expensive when there's a free…
1 complaint · 1 personpain 48Poor customer service.
1 complaint · 1 personpain 0Extremely infuriating.
1 complaint · 1 personpain 79I got this password manager because I've been moving away from Kaspersky.
1 complaint · 1 personpain 34It also tris to fill in OTP fields a lot, very annoying, but it's a common issue with eve…
1 complaint · 1 personpain 54Update: NordPass has been unreliable in my PC browser for awhile now but after the most r…
1 complaint · 1 personpain 17I found it clunky and not always responsive.
1 complaint · 1 personpain 40the app logs you out constantly and it a hassle to use with Chrome and Safari essentially…
1 complaint · 1 personpain 40
Did the last release help?
Complaints about v3.44 are 11 points less painful than v3.43. App Store only — Play reviews carry no version.
- v3.44334 complaints19 Nov 2024
- v3.434418 complaints20 Oct 2024
The reviews themselves
36 of 36 complaints, most painful first. Every one links to the review on the store.
NordPass: Password Manager — App as failed twice
This app has failed twice on me, and after keeping records of all my recovery info still will not work and have lost access to my passwords and info twice now.
NordPass: Password Manager — Horrible at sinking mobile app with desktop app
Extremely infuriating.
NordPass: Password Manager — NordPass
The app is functional, however they have made the free version so bloated that it is just frustrating to use.
NordPass: Password Manager — Refuses to open on my device
This has been quite frustrating as I have many websites and applications for passwords saved with the service but am completely unable to access them utilizing the application and instead have to go through my computer to find the password…
NordPass: Password Manager — Cheap, but annoying multiple login process
NordPass: Password Manager — Cheap, but annoying multiple login process.
NordPass: Password Manager
I'm consistently having to manually look up passwords rather than having it conveniently fill things for me.
NordPass: Password Manager
It also tris to fill in OTP fields a lot, very annoying, but it's a common issue with every other option I tested.
NordPass: Password Manager — Was good while it lasted
Thanks for the password love over the years but you got too expensive when there's a free built in solution with best in class privacy policies built into iOS and macOS.
NordPass: Password Manager — Nordpass
Don’t try to get a new iphone unless you love being frustrated to the max
NordPass: Password Manager
Tried to cancel services and was unable to do so and was charged again.
NordPass: Password Manager
I found it clunky and not always responsive.
NordPass: Password Manager
Autofill prompt fails to open many times, forcing me to go into the app and copy and paste.
NordPass: Password Manager — Difficult
Passwords have become a nightmare since creating a Nordpass account.
NordPass: Password Manager — All my passwords disappeared
NordPass: Password Manager — All my passwords disappeared.
NordPass: Password Manager — Impossible!
Absolutely, completely such a total waste of money!
NordPass: Password Manager — Awful
NordPass: Password Manager — Awful.
NordPass: Password Manager — Too slow
NordPass: Password Manager — Too slow.
NordPass: Password Manager — Unnecessarily Useless
NordPass: Password Manager — Unnecessarily Useless.
NordPass: Password Manager — Terrible
NordPass: Password Manager — Terrible.
NordPass: Password Manager — Super Low Quality
the app logs you out constantly and it a hassle to use with Chrome and Safari essentially useless.
NordPass: Password Manager — Help is poor
NordPass: Password Manager — Help is poor.
NordPass: Password Manager
Multiple times a day I'm getting this message, "Something went wrong.
NordPass: Password Manager
I got this password manager because I've been moving away from Kaspersky.
NordPass: Password Manager
I get a "something went wrong, please check back shortly" error.
NordPass: Password Manager
It's just extremely slow, and that 's just something that they need to get over.
NordPass: Password Manager — No on line help
Very poor experience so far
NordPass: Password Manager — Mrs
Once you sign in with an email address, you cannot change it.
NordPass: Password Manager
It's currently broken again, and the NordPass interface isn't even on the screen to report the autofill issue.
NordPass: Password Manager
Had been satisfied until this debacle, but being locked out of a password manager for over a week is unacceptable.
NordPass: Password Manager — No longer worthwile
Update: NordPass has been unreliable in my PC browser for awhile now but after the most recent iOS update it no longer works at all on my iPhone.
NordPass: Password Manager — Gone from great to gross
I don’t know what Nord is doing every single update but I continue to get logged out of everything and have to go through a painful 15 minute process to try and get back in.
NordPass: Password Manager — Constantly logged out
Can’t recommend the app at this point.
NordPass: Password Manager — Can’t manage family plan with app
Not sure how many want to manage their password manager with a computer but given how big mobile is in our lives I didn’t expect to have limited options on the app.
NordPass: Password Manager
Impossible to talk to a person for help, and even if you do they can't or won't do anything.
NordPass: Password Manager — Not so good
Continually get locked in password reset cycle.
NordPass: Password Manager — Don’t lose your password!
Poor customer service.
Questions about NordPass: Password Manager
- What do users complain about in NordPass: Password Manager?
- The most repeated complaints, grouped by meaning: “Multiple times a day I'm getting this message, "Something went wrong” (4); “It's currently broken again, and the NordPass interface isn't even on the screen to repor…” (4); “Passwords have become a nightmare since creating a Nordpass account” (2). Each theme name is quoted from a review, not a label we assigned.
- How many people complain about NordPass: Password Manager?
- 36 reviews rated 3 stars or below from 36 people on Google Play & Google Play, written between 28 Feb 2024 and 30 Aug 2026. The reviews themselves, each linked to the store, are listed on this page.
- Is this NordPass: Password Manager's store rating?
- No. Only reviews rated 3 stars or below are collected, so these numbers describe complaints and cannot be read as the app's App Store or Google Play score.
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