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What users complain about in NordPass: Password Manager

Security & accessApp StoreGoogle Play28 Feb 2024 → 30 Aug 2026

36 complaints about NordPass: Password Manager from 36 people, read from Google Play & Google Play reviews rated 1–3 stars (28 Feb 2024 – 30 Aug 2026). The most repeated complaints are “Multiple times a day I'm getting this message, "Something went wrong” and “It's currently broken again, and the NordPass interface isn't even on the screen to repor…”, 4 each.

How to read these numbers: Only reviews rated 3 stars or below are collected, on purpose: this is a record of complaints, not a rating. It is not the app's App Store or Play Store score and must not be read as one.
Complaints
36
People
36
one per review
Themes
29
Avg pain
39

What they complain about

Complaints grouped by meaning, largest group first. Each name is a verbatim fragment of something somebody wrote, not an editorial label.

  • Multiple times a day I'm getting this message, "Something went wrong.
    4 complaints · 4 peoplepain 35
  • It's currently broken again, and the NordPass interface isn't even on the screen to repor…
    4 complaints · 4 peoplepain 32
  • Passwords have become a nightmare since creating a Nordpass account.
    2 complaints · 2 peoplepain 29
  • NordPass: Password Manager — Unnecessarily Useless.
    1 complaint · 1 personpain 40
  • Thanks for the password love over the years but you got too expensive when there's a free…
    1 complaint · 1 personpain 48
  • Poor customer service.
    1 complaint · 1 personpain 0
  • Extremely infuriating.
    1 complaint · 1 personpain 79
  • I got this password manager because I've been moving away from Kaspersky.
    1 complaint · 1 personpain 34
  • It also tris to fill in OTP fields a lot, very annoying, but it's a common issue with eve…
    1 complaint · 1 personpain 54
  • Update: NordPass has been unreliable in my PC browser for awhile now but after the most r…
    1 complaint · 1 personpain 17
  • I found it clunky and not always responsive.
    1 complaint · 1 personpain 40
  • the app logs you out constantly and it a hassle to use with Chrome and Safari essentially…
    1 complaint · 1 personpain 40

Did the last release help?

Complaints about v3.44 are 11 points less painful than v3.43. App Store only — Play reviews carry no version.

  • v3.44
    334 complaints19 Nov 2024
  • v3.43
    4418 complaints20 Oct 2024

The reviews themselves

36 of 36 complaints, most painful first. Every one links to the review on the store.

  • App Storev3.4313 Nov 2024pain 85on the store ↗

    NordPass: Password Manager — App as failed twice

    This app has failed twice on me, and after keeping records of all my recovery info still will not work and have lost access to my passwords and info twice now.

  • App Storev3.4313 Nov 2024pain 79on the store ↗

    NordPass: Password Manager — Horrible at sinking mobile app with desktop app

    Extremely infuriating.

  • App Storev3.4321 Oct 2024pain 78on the store ↗

    NordPass: Password Manager — NordPass

    The app is functional, however they have made the free version so bloated that it is just frustrating to use.

  • App Storev3.4312 Nov 2024pain 76on the store ↗

    NordPass: Password Manager — Refuses to open on my device

    This has been quite frustrating as I have many websites and applications for passwords saved with the service but am completely unable to access them utilizing the application and instead have to go through my computer to find the password…

  • App Storev3.4320 Oct 2024pain 75on the store ↗

    NordPass: Password Manager — Cheap, but annoying multiple login process

    NordPass: Password Manager — Cheap, but annoying multiple login process.

  • Google Play28 Aug 2025pain 63on the store ↗

    NordPass: Password Manager

    I'm consistently having to manually look up passwords rather than having it conveniently fill things for me.

  • Google Play08 Feb 2025pain 54on the store ↗

    NordPass: Password Manager

    It also tris to fill in OTP fields a lot, very annoying, but it's a common issue with every other option I tested.

  • App Storev3.4308 Nov 2024pain 48on the store ↗

    NordPass: Password Manager — Was good while it lasted

    Thanks for the password love over the years but you got too expensive when there's a free built in solution with best in class privacy policies built into iOS and macOS.

  • App Storev3.4327 Oct 2024pain 48on the store ↗

    NordPass: Password Manager — Nordpass

    Don’t try to get a new iphone unless you love being frustrated to the max

  • Google Play26d agopain 40on the store ↗

    NordPass: Password Manager

    Tried to cancel services and was unable to do so and was charged again.

  • Google Play12 Jun 2026pain 40on the store ↗

    NordPass: Password Manager

    I found it clunky and not always responsive.

  • Google Play20 Aug 2025pain 40on the store ↗

    NordPass: Password Manager

    Autofill prompt fails to open many times, forcing me to go into the app and copy and paste.

  • App Storev3.4423 Nov 2024pain 40on the store ↗

    NordPass: Password Manager — Difficult

    Passwords have become a nightmare since creating a Nordpass account.

  • App Storev3.4422 Nov 2024pain 40on the store ↗

    NordPass: Password Manager — All my passwords disappeared

    NordPass: Password Manager — All my passwords disappeared.

  • App Storev3.4319 Nov 2024pain 40on the store ↗

    NordPass: Password Manager — Impossible!

    Absolutely, completely such a total waste of money!

  • App Storev3.4318 Nov 2024pain 40on the store ↗

    NordPass: Password Manager — Awful

    NordPass: Password Manager — Awful.

  • App Storev3.4309 Nov 2024pain 40on the store ↗

    NordPass: Password Manager — Too slow

    NordPass: Password Manager — Too slow.

  • App Storev3.4304 Nov 2024pain 40on the store ↗

    NordPass: Password Manager — Unnecessarily Useless

    NordPass: Password Manager — Unnecessarily Useless.

  • App Storev3.4330 Oct 2024pain 40on the store ↗

    NordPass: Password Manager — Terrible

    NordPass: Password Manager — Terrible.

  • App Storev3.4329 Oct 2024pain 40on the store ↗

    NordPass: Password Manager — Super Low Quality

    the app logs you out constantly and it a hassle to use with Chrome and Safari essentially useless.

  • App Storev3.42.118 Oct 2024pain 40on the store ↗

    NordPass: Password Manager — Help is poor

    NordPass: Password Manager — Help is poor.

  • Google Play02 Mar 2024pain 40on the store ↗

    NordPass: Password Manager

    Multiple times a day I'm getting this message, "Something went wrong.

  • Google Play02 Dec 2024pain 35on the store ↗

    NordPass: Password Manager

    I got this password manager because I've been moving away from Kaspersky.

  • Google Play28 Feb 2024pain 33on the store ↗

    NordPass: Password Manager

    I get a "something went wrong, please check back shortly" error.

  • Google Play30 Jun 2026pain 32on the store ↗

    NordPass: Password Manager

    It's just extremely slow, and that 's just something that they need to get over.

  • App Storev3.4423 Nov 2024pain 27on the store ↗

    NordPass: Password Manager — No on line help

    Very poor experience so far

  • App Storev3.4419 Nov 2024pain 27on the store ↗

    NordPass: Password Manager — Mrs

    Once you sign in with an email address, you cannot change it.

  • Google Play16 Sept 2025pain 25on the store ↗

    NordPass: Password Manager

    It's currently broken again, and the NordPass interface isn't even on the screen to report the autofill issue.

  • Google Play09 Dec 2024pain 20on the store ↗

    NordPass: Password Manager

    Had been satisfied until this debacle, but being locked out of a password manager for over a week is unacceptable.

  • App Storev3.4312 Nov 2024pain 17on the store ↗

    NordPass: Password Manager — No longer worthwile

    Update: NordPass has been unreliable in my PC browser for awhile now but after the most recent iOS update it no longer works at all on my iPhone.

  • App Storev3.4309 Nov 2024pain 17on the store ↗

    NordPass: Password Manager — Gone from great to gross

    I don’t know what Nord is doing every single update but I continue to get logged out of everything and have to go through a painful 15 minute process to try and get back in.

  • App Storev3.4331 Oct 2024pain 16on the store ↗

    NordPass: Password Manager — Constantly logged out

    Can’t recommend the app at this point.

  • App Storev3.4330 Oct 2024pain 13on the store ↗

    NordPass: Password Manager — Can’t manage family plan with app

    Not sure how many want to manage their password manager with a computer but given how big mobile is in our lives I didn’t expect to have limited options on the app.

  • Google Play13 Aug 2026pain 0on the store ↗

    NordPass: Password Manager

    Impossible to talk to a person for help, and even if you do they can't or won't do anything.

  • App Storev3.4315 Nov 2024pain 0on the store ↗

    NordPass: Password Manager — Not so good

    Continually get locked in password reset cycle.

  • App Storev3.42.112 Oct 2024pain 0on the store ↗

    NordPass: Password Manager — Don’t lose your password!

    Poor customer service.

Questions about NordPass: Password Manager

What do users complain about in NordPass: Password Manager?
The most repeated complaints, grouped by meaning: “Multiple times a day I'm getting this message, "Something went wrong” (4); “It's currently broken again, and the NordPass interface isn't even on the screen to repor…” (4); “Passwords have become a nightmare since creating a Nordpass account” (2). Each theme name is quoted from a review, not a label we assigned.
How many people complain about NordPass: Password Manager?
36 reviews rated 3 stars or below from 36 people on Google Play & Google Play, written between 28 Feb 2024 and 30 Aug 2026. The reviews themselves, each linked to the store, are listed on this page.
Is this NordPass: Password Manager's store rating?
No. Only reviews rated 3 stars or below are collected, so these numbers describe complaints and cannot be read as the app's App Store or Google Play score.

Other Security & access apps people complain about

Same vertical, same star-rating rule, most painful first.