What users complain about in ScanBizCards
62 people complained about ScanBizCards in App Store reviews rated 1–3 stars (20 Mar 2015 – 29 May 2026), 0 of them in the last 30 days. Most reported: ocr requires manual correction for every card (52%); requires paid credits for card transcription (15%); app crashes or freezes during use (11%).
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What goes wrong in ScanBizCards
Each review is sorted by what it says fails. Counts are people; the share is of all 62 people who complained.
OCR requires manual correction for every card
52%32 people · 0 in the last 30 days · latest 29 May 2026
“I have to correct almost every card I scan. I may as well just manually enter these things”v6.062 more reviews
“After the latest update, the program is inserting spaces characters and number recognition is very poor”v9.0.1“Just downloaded the app and scanned the first 10 cards. Each one had to be manually corrected. Errors varies from titles, to combining last names, dropping letters, to jibberish. OCR has room for improvement.”v9.2.6App crashes or freezes during use
11%7 people · 0 in the last 30 days · latest 26 Sept 2025
“Crashes and freezes on pages in the settings.”v5.062 more reviews
“Dice it auto updated to 9.9.3 it stopped working . App crash every 2 minutes even after updating to 9.9.9 still crash every 1 minute”v9.9.9“Just installed the Pro version and it continually freezes. Don't waste your money.”v5.06Contacts lost during sync or updates
10%6 people · 0 in the last 30 days · latest 12 Apr 2021
“I spent a few days scanning, cropping and organizing 250 cards, then when I backed up to WebSync and synced another device, all cards disappeared on all devices and backup... I'm done with this!”v6.082 more reviews
“I was happy with the Lite until I decided to upgrade to pro. Tried to sync my contacts from Lite to Pro, which I did and I checked everything was there so I deleted the Lite version. Today I found that half of my contacts are lost and hasn't been synced”v6.06“Another business card / contact app with useless features that doesn't do the basics welll or has the functionality that busy professionals with lots of contacts need. First, Apple's contact management system is weak and shouldnt be dependent on by anyone who values their contac…”v6.05Fails to save to phone contacts
5%3 people · 0 in the last 30 days · latest 07 May 2026
“Adding the data to the contacts in the iPhone is very poor.”v9.10.42 more reviews
“Hard to use and I have to manually fix all the entries. It doesn’t go into my contacts on Apple. Waste of time and money. No support. Save your money.”v9.7.1“Save to address book (more than one at a time) doesn't work. Buggy. Crashes. Camera functionality buggy.”v9.10.1
6% of complaints say only that the app is bad, without saying what fails; they count as complaints but under no issue. A review can report more than one issue, so the shares do not add up to 100%.
What each release brought
Complaints per App Store version, newest first, with the issue reported most against it. A new version has had fewer days to collect complaints, so compare what is reported more than how much.
- v9.10.4No issue reported more than once3 complaints · 06 May 2026
- v9.10.1Most reported: App crashes or freezes during use (2)4 complaints · 20 Mar 2025
- v9.8.0Most reported: OCR requires manual correction for every card (2)3 complaints · 25 Oct 2022
- v9.7.3Most reported: OCR requires manual correction for every card (2)3 complaints · 26 Aug 2021
- v9.7.1Most reported: OCR requires manual correction for every card (4)5 complaints · 11 Dec 2020
- v9.6.1No issue reported more than once3 complaints · 22 Jun 2020
- v6.08Most reported: OCR requires manual correction for every card (5)6 complaints · 21 May 2017
- v6.06Most reported: OCR requires manual correction for every card (7)9 complaints · 24 Jan 2017
- v6.05Most reported: OCR requires manual correction for every card (2)4 complaints · 19 Oct 2016
- v5.06Most reported: App crashes or freezes during use (3)4 complaints · 20 Mar 2015
The reviews themselves
40 of 62 complaints: the ones that say what fails first, newest first. Every one links to the review on the store.
Not great
Good for at least capturing photos of cards and keeping them in one place. Bad at extracting information from them. I have to constantly edit them and that’s not something I wanted to spend time doing.
Using data for contacts
Adding the data to the contacts in the iPhone is very poor.
Scam, subscription required after app bought
I paid (albeit small amount of money) but paid nonetheless. But still the app required subscription for transcription of business card pic. Total scam !!!!!
Misleading features.
they don’t mention that to actually digitize the information on your business cards and export it to excel/outlook etc is going to cost you hundreds of dollars in “transcription credits”. Like i know you need money, but this is low..
Cats Editing dilemma
Manually editing the card is difficult because the text frame disappears behind the photo whenever you go into edit mode
Not working
Not working with iPhone 17 Pro Max. When I try to use the camera it crashes. What a waste of money.
Edit fields are a nightmare
App works pretty well, however, it doesn’t scan correctly and manual editing is required on 9 out of 10 scans. The picture overlays the field you try to edit and it’s a freaking nightmare to edit the info. According to Grok, this has been an issue for over 10 years. Get it fixed guys.
Buggy
Save to address book (more than one at a time) doesn't work. Buggy. Crashes. Camera functionality buggy.
Scam. Couldn't even create a password. Do not purchase.
Just use CamCard. It wouldn't let me create a password no matter how hard I tried. So terrible. It's a scam to get your $.99, and I bet with scale of people that are duped it pays them well!
USELESS APP -SCAM- Any Camera takes better pucture than this app.
It is only $0.99 and it is a SCAM . It does not scan biz card but takes a photo if thats what you mean by scan. I bought it and took a photo of a biz card but no transcribing. Tried to contact support or read about it and there is no support or website. So you are dead by payong $.99 You might as well die in a car accident for free.
Since 9.9.3 update it stopped working
Dice it auto updated to 9.9.3 it stopped working . App crash every 2 minutes even after updating to 9.9.9 still crash every 1 minute
Scam
After install you are asked to create another account. Why can’t it just work?
Paid for app but can only scan 2 cards before having to pay more!
All it does is take a picture of the business card. I can do that for free with my camera. I paid $.99 for this app and it only scans and transcribes two cards before you run out of credits and have to buy more. Why would I only want to scan two business cards per month? If I still have to manually type in all the information myself, why would I need this app? I would like a refund and I would like to warn others before they waste time and money downloading this app. Should be renamed as ScamBizCards
What happened to you?
Bought this program along time ago worked great unloaded it onto a new phone with the new update and hasn’t worked right asking me for credits won’t let me scan. What did you do wrong?
No OCR??
There is no obvious way to use OCR instead of relying on human transcription (which costs money, for obvious reasons). I bought this app to use OCR, and it’s description talks about OCR, but it either lacks that functionality or it’s very hidden.
Inaccurate
I just purchased and imported seven cards. Each card imported incorrectly and had to be manually adjusted.
Works like hell
When I bought it at first everything was working acceptably. The OCR was far from being perfect but acceptable. Then subscription feature appears. My god. OCR works like hell. Croping tool is so hard to use. When you manually enter a phone number it’s ompossible to put dots or dashes. Hard time to return to normal views after using the magnifying glass. It’s not hard to find a better apps then that. I really regret my investment.
Crap App
Don’t waste your money on this please. It doesn’t transcribe the scans information well at all. I don’t want to subscribe to their online services. I think it was a waste of my money
Terrible OCR
You have to correct most things
I want my $.99 back
Useless, couldn’t read one single business card correctly. Cost a lot more time than I expected. I may as well record them manually with typing myself. I want my money back
Easier to just enter the contact
No card I tried was scanned properly. If I need to go in and edit every field I’ll just enter new contact. I downloaded and deleted the app within minutes.
Hard to use and doesn’t work
Hard to use and I have to manually fix all the entries. It doesn’t go into my contacts on Apple. Waste of time and money. No support. Save your money.
Hot Mess
Spent a couple hours put 10 business cards in. Half of the info captured was erroneous, some entries never showed up anywhere, and the rest weren’t under the correct letter. This app is a hot mess and waste of time. Uninstalling!
Garbage
Doesn’t work like it should. There should be a trial first.
Garbage
This app is complete garbage you can never spell anything out properly and it takes forever to scan doesn’t work well on my new iPhone or my old iPhone I wish I would’ve spent more money and got a better app because this one is a total waste of time
Do Not Purchase
This product is terrible! Doesn’t scan half of what I scan. Very frustrating. Would like my money back.
Useful app, but be warned
This is a useful app, but don’t use it without backing it up to your cloud. I upgraded iPhones several times, but when I upgraded to the iPhone 11 Pro, the app reset and dumped all of my contacts. Years of stored cards are now gone. Support just said sorry. No solutions. I’d avoid it and find a more reliable app.
Disappointed
App does not recognize the borders at all. Very basic. Waste of money!
It’s ok... room to improve
Just downloaded the app and scanned the first 10 cards. Each one had to be manually corrected. Errors varies from titles, to combining last names, dropping letters, to jibberish. OCR has room for improvement.
Ripped off
Installed and trialed lite version. Liked it so clicked upgrade to full version and paid for app. Then needed to reinstall, so I down loaded the full version instead of the lite version and it charged me again. Rip off!!
Corrections required
After the latest update, the program is inserting spaces characters and number recognition is very poor
Bad
I had purchased this software long ago with all features and now they have changed so that I can no longer use it in a way I used to. It asks me to buy credits.
Does not work
Bought the pro version and transcription stopped working. Now takes 2 days for someone to do it
Disappointed
I just bought this app. Scanned a few cards and most of information from the card was incorrect. If I have to make numerous corrections with names, titles and contact numbers, what is the point of the app? I should have saved the money and type out the information myself. This app should not claim to accurately populate fields if it’s not capable of that function.
Doesn’t really work
The text conversation is quite poor, I generally spend more time correcting the errors than it would have taken to just input manually. In some ways it’s not all their fault more indicative of the fonts and colour combinations used on business cards.
Poor transition of information
Tried this app, it can't seem to properly duplicate the text on cards. Populates data into the contact fields incorrectly with spelling and caps errors. Sometimes misses the states in the address, especially with my contacts from out of the country. It can't seem to understand accents over certain letters of names so it completely butchers it, or international addresses that don't have the same format as US address. I have to edit almost every field. Waste of time.
Beware!
I spent a few days scanning, cropping and organizing 250 cards, then when I backed up to WebSync and synced another device, all cards disappeared on all devices and backup... I'm done with this!
Unfortunately the worst ocr I've tried
Had high hopes for this one, have tried many, ScanBizCards however has gotten just about every line wrong in multiple tries. Tried lite version as well with same result. Love the LinkedIn feature of it worked correctly.
Horrible transcription!
If you write the information myself would be more productive!! Its transcription filled with nonsense and errors and if you chose to re transcript, it will ask you to register and download another app from their products which you will have to buy credits to use it!!! Also why in earth I will sync my contact with their server if I have my iCloud or google contacts! $0.99 for this app is not considered but in this case it is really waste!
Does less than mediocre job at what it says it's gonna do
Works okay, I haven't scanned a card that I haven't needed to edit yet. Also, I wish it had an Outlook contact upload function. But a man can only dream...
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Questions about ScanBizCards
- What do users complain about in ScanBizCards?
- The specific problems reported most, counted by people: OCR requires manual correction for every card (32 people, 52%); Requires paid credits for card transcription (9 people, 15%); App crashes or freezes during use (7 people, 11%); Contacts lost during sync or updates (6 people, 10%); Fails to save to phone contacts (3 people, 5%). 6% of complaints say only that the app is bad, without saying what fails.
- How many people complain about ScanBizCards?
- 62 reviews rated 3 stars or below from 62 people on App Store, written between 20 Mar 2015 and 29 May 2026; 0 people in the last 30 days. The reviews themselves, each linked to the store, are listed on this page.
- What do people report about the latest ScanBizCards update?
- Version 9.10.4 (first reviewed 06 May 2026) has 3 complaints on the App Store; the issue reported most against it is fails to save to phone contacts (1 people). Google Play reviews carry no version.
- Is this ScanBizCards's store rating?
- No. Only reviews rated 3 stars or below are collected, so these numbers describe complaints and cannot be read as the app's App Store or Google Play score.
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