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What users complain about in Glofox

Gym & fitness studio softwareApp Store13 Aug 2019 → 14 Aug 2026

26 complaints about Glofox from 26 people, read from Google Play reviews rated 1–3 stars (13 Aug 2019 – 14 Aug 2026). The most repeated complaint is “It is very slow and frustrating having to press on the buttons multiple times before it a…”, with 3 reviews.

How to read these numbers: Only reviews rated 3 stars or below are collected, on purpose: this is a record of complaints, not a rating. It is not the app's App Store or Play Store score and must not be read as one.
Complaints
26
People
26
one per review
Themes
23
Avg pain
44

What they complain about

Complaints grouped by meaning, largest group first. Each name is a verbatim fragment of something somebody wrote, not an editorial label.

  • It is very slow and frustrating having to press on the buttons multiple times before it a…
    3 complaints · 3 peoplepain 44
  • So it’s a pretty terrible CX.
    2 complaints · 2 peoplepain 40
  • Getting very frustrated.
    1 complaint · 1 personpain 88
  • On waitlist and missing openings because I don’t receive any screen notifications on my i…
    1 complaint · 1 personpain 36
  • Glofox — Search your city error message.
    1 complaint · 1 personpain 13
  • It’s cool, but if it wasn’t a scam that didn’t let you end a subscription it would be fin…
    1 complaint · 1 personpain 40
  • This app even after deleting still shows installed and updating with out permission
    1 complaint · 1 personpain 40
  • The App it's self is fine but the software and management of GloFox is beyond terrible.
    1 complaint · 1 personpain 40
  • This is the 10th time I have deleted and added the app to my phone.
    1 complaint · 1 personpain 40
  • It’s not surprising considering the lack of actual support there is from this company as…
    1 complaint · 1 personpain 36
  • This is super frustrating and I have no one to reach out to.
    1 complaint · 1 personpain 34
  • Glofox — No Option to Cancel Membership.
    1 complaint · 1 personpain 27

Did the last release help?

Complaints about v8.3.3 are 7 points less painful than v8.2.6. App Store only — Play reviews carry no version.

  • v8.3.3
    4511 complaints03 Dec 2023
  • v8.2.6
    523 complaints22 Oct 2022

The reviews themselves

26 of 26 complaints, most painful first. Every one links to the review on the store.

  • user·7a86App Storev9.0.528 Apr 2026pain 88on the store ↗

    Glofox — Keeps taking money and won't let clients cancel

    Frustrating and violating

  • user·0b4dApp Storev8.3.316 Feb 2024pain 88on the store ↗

    Glofox — Unable to update or contact support

    Getting very frustrated.

  • user·fc56App Storev8.3.311 Dec 2023pain 88on the store ↗

    Glofox — Buggy, unstable, poorly-coded, not tested properly.

    This app is highly annoying.

  • user·f1cbApp Storev8.2.622 Oct 2022pain 76on the store ↗

    Glofox — Premium price for ugly product

    Had the worst experience with this company, from a lengthy setup, paying $500 a month just to get the same features my previous (free) app was giving me.

  • user·bb96App Storev8.3.309 Mar 2025pain 65on the store ↗

    Glofox — App won’t work

    Tried deleting and reloading several times, I can’t even click and search for studios in the search bar.

  • user·1b2eApp Storev8.2.014 Aug 2019pain 60on the store ↗

    Glofox — Good idea, but very glitchy

    It is very slow and frustrating having to press on the buttons multiple times before it actually registers.

  • user·e2cdApp Storev8.2.013 Aug 2019pain 56on the store ↗

    Glofox — Good in theory but poor execution

    From a consumer perspective this app is good in theory, but so frustrating because of the number of bugs that prevents me from actually booking in to my class.

  • user·8322App Storev8.4.407 Apr 2025pain 40on the store ↗

    Glofox — Glitchy

    Super glitchy for 6 weeks.

  • user·b993App Storev8.4.427 Mar 2025pain 40on the store ↗

    Glofox — Scam

    This app even after deleting still shows installed and updating with out permission

  • user·9ffcApp Storev8.3.317 Jan 2025pain 40on the store ↗

    Glofox — Dismal

    I hope my Jim gets rid of you really soon because this is the most useless app

  • user·2c04App Storev8.3.324 Jul 2024pain 40on the store ↗

    Glofox — Slowest App

    This is the 10th time I have deleted and added the app to my phone.

  • user·cdeeApp Storev8.3.330 May 2024pain 40on the store ↗

    Glofox — Do not use

    The App it's self is fine but the software and management of GloFox is beyond terrible.

  • user·af37App Storev8.3.106 Nov 2023pain 40on the store ↗

    Glofox — Can’t End Subscription

    It’s cool, but if it wasn’t a scam that didn’t let you end a subscription it would be fine.

  • user·f8d2App Storev8.3.116 Oct 2023pain 40on the store ↗

    Glofox — Basically unusable

    Glofox — Basically unusable.

  • user·637dApp Storev8.2.609 Mar 2023pain 40on the store ↗

    Glofox — Says no internet connection when I have full 5G and wifi connection

    So it’s a pretty terrible CX.

  • user·d3a5App Storev8.2.613 Feb 2023pain 40on the store ↗

    Glofox — Cant cancel membership

    I cannot cancel my membership i will give you four stars if i get a guide on how too

  • user·c133App Storev8.4.525 Aug 2025pain 36on the store ↗

    Glofox — Constant bugs

    It’s not surprising considering the lack of actual support there is from this company as a whole.

  • user·cfb6App Storev8.2.517 Feb 2020pain 36on the store ↗

    Glofox — No notifications on Iphone screen

    On waitlist and missing openings because I don’t receive any screen notifications on my iphone because it only works on the last device used and that was my ipad., which I can’t carry everywhere with me.

  • user·5cd5App Storev8.3.303 Dec 2023pain 34on the store ↗

    Glofox — Getting rid of a subscription

    This is super frustrating and I have no one to reach out to.

  • user·2726App Storev9.0.614 Aug 2026pain 33on the store ↗

    Glofox — Needs a big update on the BFT booking app

    I have deleted and reinstalled twice

  • user·0e62App Storev8.3.308 Jun 2024pain 29on the store ↗

    Glofox — Terrible app

    Glofox — Terrible app.

  • user·577eApp Storev8.3.302 Sept 2024pain 27on the store ↗

    Glofox — Wasn’t working, gym had to add credits

    I tried it on the app, on mobile browser, and on a laptop browser, uninstalled the app and reinstalled, but still couldn’t get it working.

  • user·bf1fApp Storev8.3.327 Dec 2023pain 27on the store ↗

    Glofox — No Option to Cancel Membership

    Glofox — No Option to Cancel Membership.

  • user·96a7App Storev8.4.508 Nov 2025pain 20on the store ↗

    Glofox — Charge

    I’m confused on why it charged me to download app.

  • user·7236App Storev8.3.309 Jan 2025pain 16on the store ↗

    Glofox — Not great

    Even now I’m stuck unable to sign TCs as it’s frozen with a buffering sign and I’m unable to get past it.

  • user·584fApp Storev9.0.516 Feb 2026pain 13on the store ↗

    Glofox — Search your city error message

    Glofox — Search your city error message.

Questions about Glofox

What do users complain about in Glofox?
The most repeated complaints, grouped by meaning: “It is very slow and frustrating having to press on the buttons multiple times before it a…” (3); “So it’s a pretty terrible CX” (2). Each theme name is quoted from a review, not a label we assigned.
How many people complain about Glofox?
26 reviews rated 3 stars or below from 26 people on Google Play, written between 13 Aug 2019 and 14 Aug 2026. The reviews themselves, each linked to the store, are listed on this page.
Is this Glofox's store rating?
No. Only reviews rated 3 stars or below are collected, so these numbers describe complaints and cannot be read as the app's App Store or Google Play score.

Other Gym & fitness studio software apps people complain about

Same vertical, same star-rating rule, most painful first.