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What users complain about in 1Password: Password Manager

Security & accessApp StoreGoogle Play25 May 2024 → 19 Sept 2026

46 complaints about 1Password: Password Manager from 46 people, read from Google Play & Google Play reviews rated 1–3 stars (25 May 2024 – 19 Sept 2026). The complaints have not yet formed a repeated theme. Complaints about v8.12.36 are 11 points more painful than about v8.12.34.

How to read these numbers: Only reviews rated 3 stars or below are collected, on purpose: this is a record of complaints, not a rating. It is not the app's App Store or Play Store score and must not be read as one.
Complaints
46
People
46
one per review
Themes
46
Avg pain
44

What they complain about

Complaints grouped by meaning, largest group first. Each name is a verbatim fragment of something somebody wrote, not an editorial label.

  • I cannot find a place to migrate.
    1 complaint · 1 personpain 79
  • Apparently it’s not enough to break the safari extension, they need to give lots of money…
    1 complaint · 1 personpain 40
  • 1Password: Password Manager — Too expensive and android and desktop interfaces are unreli…
    1 complaint · 1 personpain 88
  • 1Password: Password Manager — Complicated.
    1 complaint · 1 personpain 0
  • While it’s fixed, the biometric bug lasting over a year really made me feel like the peop…
    1 complaint · 1 personpain 0
  • 1Password: Password Manager — Bad UX.
    1 complaint · 1 personpain 40
  • I tried to purchase the family plan & migrate from Keeper but the “Emergency Kit” never d…
    1 complaint · 1 personpain 73
  • time for a new password manager - this app keeps getting worse and worse as I pay more an…
    1 complaint · 1 personpain 24
  • I came up with a system that dumped my vaults to CSV, sorted, and diffed to look for miss…
    1 complaint · 1 personpain 76
  • Giant waste of time.
    1 complaint · 1 personpain 69
  • 1Password: Password Manager — Save in 1Password fails.
    1 complaint · 1 personpain 40
  • BUT, now autofill has gone buggy, half of the time when I need to open it, it gives me a…
    1 complaint · 1 personpain 20

Did the last release help?

Complaints about v8.12.36 are 11 points more painful than v8.12.34. App Store only — Play reviews carry no version.

  • v8.12.36
    4210 complaints11 Sept 2026
  • v8.12.34
    328 complaints02 Sept 2026
  • v8.11.22
    429 complaints16 Dec 2025
  • v8.11.18
    488 complaints16 Nov 2025
  • v8.11.16
    464 complaints05 Nov 2025

The reviews themselves

40 of 46 complaints, most painful first. Every one links to the review on the store.

  • Google Play13 Aug 2026pain 93on the store ↗

    1Password: Password Manager

    I hate this product This app is garbage, very disappointed.

  • App Storev8.11.1819 Nov 2025pain 91on the store ↗

    1Password: Password Manager — No customer support

    The only thing I can get was an AI bought that was useless.

  • App Storev8.12.366d agopain 88on the store ↗

    1Password: Password Manager — Too expensive and android and desktop interfaces are unreliable

    1Password: Password Manager — Too expensive and android and desktop interfaces are unreliable.

  • App Storev8.12.3420d agopain 88on the store ↗

    1Password: Password Manager — Garbage

    It’s absolutely the most most frustrating thing to completely be trying to reset my password again and again and this will not work.

  • Google Play25 Apr 2026pain 82on the store ↗

    1Password: Password Manager

    please fix this, it's infuriating.

  • App Storev8.12.368d agopain 79on the store ↗

    1Password: Password Manager — Upgrade from 1Password7 debacle

    I cannot find a place to migrate.

  • App Storev8.11.2219 Dec 2025pain 76on the store ↗

    1Password: Password Manager — Lagging behind

    It doesn’t work well with autofill on my iPhone, the fastmail integration never shows up as an option, and there have been several times where I have to flip around through apps and refresh/copy/paste manually.

  • App Storev8.11.1605 Nov 2025pain 76on the store ↗

    1Password: Password Manager — Monster Disappointment

    I came up with a system that dumped my vaults to CSV, sorted, and diffed to look for missing items and hand verified all the attachments.

  • App Storev8.11.2221 Dec 2025pain 73on the store ↗

    1Password: Password Manager — Trash Onboarding

    I tried to purchase the family plan & migrate from Keeper but the “Emergency Kit” never downloaded to my phone and I’m dead in the water.

  • App Storev8.11.1816 Nov 2025pain 69on the store ↗

    1Password: Password Manager — Painful

    Giant waste of time.

  • Google Play30 Oct 2025pain 66on the store ↗

    1Password: Password Manager

    But seriously folks, why cant you get your app to work!

  • App Storev8.11.1809 Dec 2025pain 65on the store ↗

    1Password: Password Manager — NO facial recognition

    This app seems to get worse… (I’ve been a 1P user since version 2 and v8 is the most frustrating app.

  • Google Play01 Jun 2026pain 65on the store ↗

    1Password: Password Manager

    Really frustrating.

  • App Storev8.11.1823 Nov 2025pain 60on the store ↗

    1Password: Password Manager — Bait-and-Switch Pricing – Disappointed with 1Password

    I migrated from LastPass after 1Password confirmed a discounted price for my first year, only to have them suddenly raise the price before my subscription started.

  • App Storev8.12.3611d agopain 59on the store ↗

    1Password: Password Manager — HORRIBLE CUSTOMER SUPPORT!!!

    It’s incredibly frustrating!

  • App Storev8.11.2222 Dec 2025pain 49on the store ↗

    1Password: Password Manager — App is good, support terrible.

    You wind up in an infuriating meaningless loop with a chatbot.

  • App Storev8.11.1609 Nov 2025pain 48on the store ↗

    1Password: Password Manager — I love having to log in again every day 😠

    Instead I find myself having to recenter my password for every platform multiple times a day and it is exceptionally frustrating.

  • App Storev8.11.1820 Nov 2025pain 42on the store ↗

    1Password: Password Manager — Extremely unintuitive and frustrating

    1Password: Password Manager — Extremely unintuitive and frustrating.

  • App Storev8.11.1820 Nov 2025pain 41on the store ↗

    1Password: Password Manager — Only good with Safari

    It does not support autofill with other browsers.

  • App Storev8.12.367d agopain 40on the store ↗

    1Password: Password Manager — ***10 Years of Data Lost

    What followed was my worst nightmare.

  • App Storev8.12.369d agopain 40on the store ↗

    1Password: Password Manager — An app I need that still doesn’t work well

    The app is so clogged up with junk that it is impossible to find if it was saved at all.

  • App Storev8.12.3611d agopain 40on the store ↗

    1Password: Password Manager — Bad UX

    1Password: Password Manager — Bad UX.

  • App Storev8.12.3614d agopain 40on the store ↗

    1Password: Password Manager — 1Password 7 was Better

    Using this product is very confusing, compared with version 7.

  • App Storev8.12.3423d agopain 40on the store ↗

    1Password: Password Manager — Saved me so many times, but their support of DHH means I need to shop around

    The memo to employees was pathetic and disgusting.

  • App Storev8.12.3423d agopain 40on the store ↗

    1Password: Password Manager — Go elsewhere

    Apparently it’s not enough to break the safari extension, they need to give lots of money to a terrible group of people.

  • App Storev8.12.3423d agopain 40on the store ↗

    1Password: Password Manager — Save in 1Password fails

    1Password: Password Manager — Save in 1Password fails.

  • App Storev8.11.2226 Dec 2025pain 40on the store ↗

    1Password: Password Manager — Purchased but still frozen

    1Password: Password Manager — Purchased but still frozen.

  • App Storev8.11.2221 Dec 2025pain 40on the store ↗

    1Password: Password Manager — 1 Star for 1Password

    The website is okay but appears to no longer have an “empty trash” option I’ve used often.

  • App Storev8.11.1606 Nov 2025pain 40on the store ↗

    1Password: Password Manager — Terrible integration

    1Password: Password Manager — Terrible integration.

  • Google Play25 May 2024pain 36on the store ↗

    1Password: Password Manager

    Edit 5/25 | P7pro: the app will almost never pop up suggestions for autofill so I have to go to the app and manually copy over items.

  • App Storev8.11.2216 Dec 2025pain 31on the store ↗

    1Password: Password Manager — Please fix the edge plugin issues

    It’s so frustrating and it just randomly happens and has been forever.

  • App Storev8.11.2202 Jan 2026pain 27on the store ↗

    1Password: Password Manager — Surprised

    But the two $$ options were disappointing to see.

  • App Storev8.11.2231 Dec 2025pain 27on the store ↗

    1Password: Password Manager — Updated to 8 and can’t find complete list

    After updating to update number eight, my complete list of passwords cannot be found.

  • App Storev8.12.3615d agopain 24on the store ↗

    1Password: Password Manager — Wish the app autofilled

    I wish I could make the app do the same thing.

  • App Storev8.12.3420d agopain 24on the store ↗

    1Password: Password Manager — what happen?

    time for a new password manager - this app keeps getting worse and worse as I pay more and more.

  • Google Play13 Jul 2025pain 21on the store ↗

    1Password: Password Manager

    If this isn't resolved soon I'll have to take my money elsewhere and I don't say that lightly.

  • App Storev8.12.3423d agopain 20on the store ↗

    1Password: Password Manager — Can’t upgrade too confusing to download the 8 version

    1Password: Password Manager — Can’t upgrade too confusing to download the 8 version.

  • App Storev8.11.2231 Dec 2025pain 20on the store ↗

    1Password: Password Manager — 7 was great

    I continued to use version 7 for a while and decided to finally switch to 8 even though it’s probably the worst UI I’ve ever seen.

  • App Storev8.11.1610 Nov 2025pain 20on the store ↗

    1Password: Password Manager — I can't login with iCloud

    my passwords stuck in iCloud please enable iCloud login

  • Google Play18 Jun 2024pain 20on the store ↗

    1Password: Password Manager

    BUT, now autofill has gone buggy, half of the time when I need to open it, it gives me a blank screen and it's becoming an extremely expensive inconvenience.

Questions about 1Password: Password Manager

What do users complain about in 1Password: Password Manager?
No complaint repeats yet: the 46 themes so far each hold a single review, so it is too early to call any one of them the main problem.
How many people complain about 1Password: Password Manager?
46 reviews rated 3 stars or below from 46 people on Google Play & Google Play, written between 25 May 2024 and 19 Sept 2026. The reviews themselves, each linked to the store, are listed on this page.
Did the latest 1Password: Password Manager update make things better?
Complaints about v8.12.36 are 11 points more painful than about v8.12.34. Measured on 10 and 8 App Store reviews — Google Play reviews carry no version.
Is this 1Password: Password Manager's store rating?
No. Only reviews rated 3 stars or below are collected, so these numbers describe complaints and cannot be read as the app's App Store or Google Play score.

Other Security & access apps people complain about

Same vertical, same star-rating rule, most painful first.