What users complain about in Gusto Mobile
42 complaints about Gusto Mobile from 42 people, read from Google Play reviews rated 1–3 stars (10 Nov 2024 – 21 Sept 2026). The complaints have not yet formed a repeated theme. Complaints about v4.2.0 are 5 points more painful than about v4.1.0.
What they complain about
Complaints grouped by meaning, largest group first. Each name is a verbatim fragment of something somebody wrote, not an editorial label.
Gusto Mobile — Fix your garbage app.
1 complaint · 1 personpain 40Gusto Mobile — Extremely buggy.
1 complaint · 1 personpain 40I was annoyed that my money was sitting in this account instead of my bank account so I w…
1 complaint · 1 personpain 76This app is awful.
1 complaint · 1 personpain 91Gusto Mobile — Trash.
1 complaint · 1 personpain 40Pay is never on time don’t get paid till like 3 weeks instead of two week pays had to qui…
1 complaint · 1 personpain 76Requesting Sick Time Off - Inputting Hours is GLITCHY - Will not take in time keeps zeroi…
1 complaint · 1 personpain 40Gusto Mobile — That sucks.
1 complaint · 1 personpain 40It’s very confusing to use.
1 complaint · 1 personpain 0Gusto Mobile — Awful..
1 complaint · 1 personpain 40This leaves me stuck without the ability to move forward with the app.
1 complaint · 1 personpain 40it's actually one of the worst working systems i have ever witnessed.
1 complaint · 1 personpain 1
Did the last release help?
Complaints about v4.2.0 are 5 points more painful than v4.1.0. App Store only — Play reviews carry no version.
- v4.2.0505 complaints15 Sept 2026
- v4.1.0455 complaints09 Sept 2026
- v4.0.0273 complaints03 Sept 2026
- v3.78.0274 complaints22 Aug 2026
- v3.76.0353 complaints05 Aug 2026
- v2.81.0563 complaints30 Jan 2025
- v2.80.0643 complaints24 Jan 2025
- v2.76.0404 complaints13 Dec 2024
- v2.75.0373 complaints02 Dec 2024
The reviews themselves
40 of 42 complaints, most painful first. Every one links to the review on the store.
Gusto Mobile — Don’t
This app is awful.
Gusto Mobile — Won’t let me spend from Gusto Debit Card on gas
Long-story short, the Gusto Debit Card is absolutely useless and now just dead weight.
Gusto Mobile — Gusto is horrible
Gusto Mobile — Gusto is horrible.
Gusto Mobile — Trash App
App is absolutely garbage!
Gusto Mobile — Delayed pay
It is very frustrating since I get bills taken out on payday, but when it hasn’t hit my account yet I get a charged an overdraft fee from my bank for not having sufficient funds.
Gusto Mobile — My money disappeared
I was annoyed that my money was sitting in this account instead of my bank account so I was trying to transfer it it apparently transferred twice I had 96 dollars in my account that 96 is now missing I’m so done with this app
Gusto Mobile — Garbage app
Pay is never on time don’t get paid till like 3 weeks instead of two week pays had to quit working to whoever uses this app to do payroll people got bills to pay ain’t nobody got time worrying about when is my next check coming and is alwa…
Gusto Mobile — Worst app in the history of history.
Never been so frustrated using any sort of app of any kind of app in my life.
Gusto Mobile — Horrible
Gusto Mobile — Horrible.
Gusto Mobile — Trash
Gusto Mobile — Trash.
Gusto Mobile — Scam.
Gusto Mobile — Scam..
Gusto Mobile — Would Not Stay Logged In on The App+sick time request keeps zeroing out
Requesting Sick Time Off - Inputting Hours is GLITCHY - Will not take in time keeps zeroing out on mobile app.
Gusto Mobile — Awful.
Gusto Mobile — Awful..
Gusto Mobile — Awful Employer Experience
Gusto Mobile — Awful Employer Experience.
Gusto Mobile — That sucks
Gusto Mobile — That sucks.
Gusto Mobile — New update has glitched how you clock in through the app
I don’t know why you companies keep trying to push out useless updates that break the app entirely.
Gusto Mobile — Fix your garbage app
Gusto Mobile — Fix your garbage app.
Gusto Mobile — Gusto Sucks!
Gusto Mobile — Gusto Sucks!.
Gusto Mobile — Very inconsistent, terrible payroll app
Gusto Mobile — Very inconsistent, terrible payroll app.
Gusto Mobile — Omg the spam they send me
Gusto Mobile — Omg the spam they send me.
Gusto Mobile — Difficult system
I answered the fraud text and card wouldn’t work so I had to pay more money to use my money smh 🤦♂️
Gusto Mobile — Do not use this app
This app is a payroll nightmare for the employees.
Gusto Mobile — Raising prices all the time + buggy service
Gusto Mobile — Raising prices all the time + buggy service.
Gusto Mobile — Don’t do this to your employees
It’s a terrible experience.
Gusto Mobile — Worst pay app
Gusto Mobile — Worst pay app.
Gusto Mobile — Cannot log into app
This leaves me stuck without the ability to move forward with the app.
Gusto Mobile — Glitchy
Gusto Mobile — Glitchy.
Gusto Mobile — Extremely buggy
Gusto Mobile — Extremely buggy.
Gusto Mobile — Simply doesn’t work
Just a worthless app if you’re using it for submitting time off requests.
Gusto Mobile — Slow
U need to fix the app I cannot even log in !!!!
Gusto Mobile — Trash
Gusto Mobile — Trash.
Gusto Mobile — Functionality
I pay every single advance on time, and they take away my eligibility after feeding them money.
Gusto Mobile — Not satisfied
If this wasn’t required from my job I would never use or recommend this app to anyone .
Gusto Mobile — very buggy
Gusto Mobile — very buggy.
Gusto Mobile — Expensive fee
Gusto Mobile — Expensive fee.
Gusto Mobile — Fuk gusto
They literally lied to me and said it was connected to chime
Gusto Mobile — Why are Social Security and Medicare lump together?
I really wish it would break these into separate categories on the initial view.
Gusto Mobile — Works well, needs expenses
I wish they would use this space to create an expense module instead, as my company tracks reimbursed expenses in Gusto.
Gusto Mobile — Too buggy for my family’s health to depend on.
Gusto Mobile — Too buggy for my family’s health to depend on..
Gusto Mobile — Baffling
I should be able to get the money I worked for on time, and the worst part is it actually cost them nothing to pay me on time they just choose to not pay me on time because I won’t get there credit card.
Questions about Gusto Mobile
- What do users complain about in Gusto Mobile?
- No complaint repeats yet: the 42 themes so far each hold a single review, so it is too early to call any one of them the main problem.
- How many people complain about Gusto Mobile?
- 42 reviews rated 3 stars or below from 42 people on Google Play, written between 10 Nov 2024 and 21 Sept 2026. The reviews themselves, each linked to the store, are listed on this page.
- Did the latest Gusto Mobile update make things better?
- Complaints about v4.2.0 are 5 points more painful than about v4.1.0. Measured on 5 and 5 App Store reviews — Google Play reviews carry no version.
- Is this Gusto Mobile's store rating?
- No. Only reviews rated 3 stars or below are collected, so these numbers describe complaints and cannot be read as the app's App Store or Google Play score.
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