What users complain about in IPSY: Personalized Beauty
20 complaints about IPSY: Personalized Beauty from 20 people, read from Google Play reviews rated 1–3 stars (31 Mar 2026 – 01 Sept 2026). The most repeated complaint is “Literally the worst EVER”, with 7 reviews. Complaints about v4.3.2 are 10 points more painful than about v4.3.1.
What they complain about
Complaints grouped by meaning, largest group first. Each name is a verbatim fragment of something somebody wrote, not an editorial label.
IPSY: Personalized Beauty — Literally the worst EVER..
7 complaints · 7 peoplepain 40Terrible terrible app this app will charge randomly everyday even when it’s not time to p…
4 complaints · 4 peoplepain 58Also sold out completely starting to get frustrating
1 complaint · 1 personpain 59It’s so frustrating because the concept of this company is great, but the app is absolute…
1 complaint · 1 personpain 52IPSY: Personalized Beauty — app does not work.
1 complaint · 1 personpain 85Disputed with my bank and blocked them from ever charging me again.
1 complaint · 1 personpain 20IPSY: Personalized Beauty — slow af..
1 complaint · 1 personpain 20Customer service sucks and the stuff you get isn’t even worth the money
1 complaint · 1 personpain 33Having no refunds or not being able to cancel an order made in the same day is extremely…
1 complaint · 1 personpain 88Its impossible to cancel a membership, they said they would then it charged again.
1 complaint · 1 personpain 27Do not recommend get a different one I wish it was possible to rate it a 0 it kept saying…
1 complaint · 1 personpain 24
Did the last release help?
Complaints about v4.3.2 are 10 points more painful than v4.3.1. App Store only — Play reviews carry no version.
- v4.3.25012 complaints16 Jun 2026
- v4.3.1408 complaints31 Mar 2026
The reviews themselves
20 of 20 complaints, most painful first. Every one links to the review on the store.
IPSY: Personalized Beauty — Horrible policy's
Having no refunds or not being able to cancel an order made in the same day is extremely unreasonable and frustrating.
IPSY: Personalized Beauty — app does not work
IPSY: Personalized Beauty — app does not work.
IPSY: Personalized Beauty — Super laggy app
I pay more there, but the constant issues with Ipsy makes it frustrating and time consuming.
IPSY: Personalized Beauty — Ipsy was good, but kept charging me
I hate this app don’t download.
IPSY: Personalized Beauty — Constantly limited shades
Also sold out completely starting to get frustrating
IPSY: Personalized Beauty — Does Not Work
IPSY: Personalized Beauty — Does Not Work.
IPSY: Personalized Beauty — Who created this app?
It’s so frustrating because the concept of this company is great, but the app is absolute garbage.
IPSY: Personalized Beauty — You literally can’t cancel it
I’m going to have to go to my bank and get it blocked or something because oh my god is this very annoying.
IPSY: Personalized Beauty — The app sucks
It’s really annoying.
IPSY: Personalized Beauty — I was scammed
Greedy horrible company
IPSY: Personalized Beauty — Awful app and bags are $18!
IPSY: Personalized Beauty — Awful app and bags are $18!.
IPSY: Personalized Beauty — Literally the worst EVER.
IPSY: Personalized Beauty — Literally the worst EVER..
IPSY: Personalized Beauty — Terrible
Terrible terrible app this app will charge randomly everyday even when it’s not time to pay it’s a complete scam I got charged 7 times and I’ve only had it one month
IPSY: Personalized Beauty — Not worth it
Customer service sucks and the stuff you get isn’t even worth the money
IPSY: Personalized Beauty — DO NOT USE THIS COMPANY
It is impossible to talk to customer service.
IPSY: Personalized Beauty — Cancel membership
Its impossible to cancel a membership, they said they would then it charged again.
IPSY: Personalized Beauty — DO NOT USE
This app sucks and I do not recommend using this service because of it.
IPSY: Personalized Beauty — Bad
Do not recommend get a different one I wish it was possible to rate it a 0 it kept saying uh oh your off the internet when I was right next to my WiFi thing but yeah don’t get
IPSY: Personalized Beauty — Can’t cancel
Disputed with my bank and blocked them from ever charging me again.
IPSY: Personalized Beauty — slow af.
IPSY: Personalized Beauty — slow af..
Questions about IPSY: Personalized Beauty
- What do users complain about in IPSY: Personalized Beauty?
- The most repeated complaints, grouped by meaning: “Literally the worst EVER” (7); “Terrible terrible app this app will charge randomly everyday even when it’s not time to p…” (4). Each theme name is quoted from a review, not a label we assigned.
- How many people complain about IPSY: Personalized Beauty?
- 20 reviews rated 3 stars or below from 20 people on Google Play, written between 31 Mar 2026 and 01 Sept 2026. The reviews themselves, each linked to the store, are listed on this page.
- Did the latest IPSY: Personalized Beauty update make things better?
- Complaints about v4.3.2 are 10 points more painful than about v4.3.1. Measured on 12 and 8 App Store reviews — Google Play reviews carry no version.
- Is this IPSY: Personalized Beauty's store rating?
- No. Only reviews rated 3 stars or below are collected, so these numbers describe complaints and cannot be read as the app's App Store or Google Play score.
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