What users complain about in Motive Fleet
21 complaints about Motive Fleet from 21 people, read from Google Play reviews rated 1–3 stars (24 Jun 2024 – 08 Sept 2026). The complaints have not yet formed a repeated theme.
What they complain about
Complaints grouped by meaning, largest group first. Each name is a verbatim fragment of something somebody wrote, not an editorial label.
I like motive, they have been a big help for my business, however I’m very disappointed w…
1 complaint · 1 personpain 24App keeps freezing up and not updating.
1 complaint · 1 personpain 27Motive Fleet — Scammers.
1 complaint · 1 personpain 40Motive Fleet — Horrible.
1 complaint · 1 personpain 40And it will end with you paying MASSIVE amounts of money - and you’ll be LOCKED into a co…
1 complaint · 1 personpain 0Contract renews even services are no longer needed sent 30 emails to cancel services two…
1 complaint · 1 personpain 33This company is part of the harmful practices in the market; their only interest is colle…
1 complaint · 1 personpain 40Please try to fix, so it update on the background automatically
1 complaint · 1 personpain 13Dealing with this company and the massive amount of technical issues and their terrible c…
1 complaint · 1 personpain 40Motive Fleet — Awful customer service.
1 complaint · 1 personpain 40That is how they stole my brand new card information and used it without my awareness nor…
1 complaint · 1 personpain 40Also it’s slow on showing current drivers that are logged into the tractors.
1 complaint · 1 personpain 20
The reviews themselves
21 of 21 complaints, most painful first. Every one links to the review on the store.
Motive Fleet — Too many technical issues and awful management/customer service
The facts clearly demonstrate ongoing Motive technical issues, lack of system visibility, and miscommunication.
Motive Fleet — RASK Transportation
Reaching out to costumer service is also a waste of time.
Motive Fleet — Rather get a root canal
Dealing with this company and the massive amount of technical issues and their terrible customer service and now add on an AI chat bot that gate keeps your ability to reach a real person and you have created the worst customer experience i…
Motive Fleet — Awful customer service
Motive Fleet — Awful customer service.
Motive Fleet — Terrible support
Motive Fleet — Terrible support.
Motive Fleet — Glitchy
Motive Fleet — Glitchy.
Motive Fleet — I don’t like motive
This company is part of the harmful practices in the market; their only interest is collecting money regardless of anything else, and they do not help the system identify or report fraudulent or corrupt operations.
Motive Fleet — Scammers
Motive Fleet — Scammers.
Motive Fleet — Ruthless!!
I paid the monthly bill the first couple of months, but tried to explain to motive that I was unable to make the payments as my business just started, and I’m unable to work.
Motive Fleet — Horrible
Motive Fleet — Horrible.
Motive Fleet — Bad customer service
Do not pay a dollar for this company they have the worst service worst customer service everything is free till the unit burns down after a day I got my device and they want to charge you to replace a brand new unit they give for free use…
Motive Fleet — WARNING - BE AWARE!
That is how they stole my brand new card information and used it without my awareness nor authorization to do so, shortly after we had terminated our contract.
Motive Fleet — Stay away
Contract renews even services are no longer needed sent 30 emails to cancel services two year straight till this day still getting charged for service no longer have
Motive Fleet — Cheap junk
Motive Fleet — Cheap junk.
Motive Fleet — Owner
If you do not inform them in advance about your cancellation, they will continue charging you.
Motive Fleet — Manager
App keeps freezing up and not updating.
Motive Fleet — Never updates!
I like motive, they have been a big help for my business, however I’m very disappointed with the iOS version of this app.
Motive Fleet — No notifications
Also it’s slow on showing current drivers that are logged into the tractors.
Motive Fleet — After the new update
After the new update on the log book/ hours of service they change the interface and they made is to much complicated checking drivers clock .
Motive Fleet — It doesn’t refresh
Please try to fix, so it update on the background automatically
Motive Fleet — Over priced stay away from this
And it will end with you paying MASSIVE amounts of money - and you’ll be LOCKED into a contract that they will cheerfully say that YOU SIGNED.
Questions about Motive Fleet
- What do users complain about in Motive Fleet?
- No complaint repeats yet: the 21 themes so far each hold a single review, so it is too early to call any one of them the main problem.
- How many people complain about Motive Fleet?
- 21 reviews rated 3 stars or below from 21 people on Google Play, written between 24 Jun 2024 and 08 Sept 2026. The reviews themselves, each linked to the store, are listed on this page.
- Is this Motive Fleet's store rating?
- No. Only reviews rated 3 stars or below are collected, so these numbers describe complaints and cannot be read as the app's App Store or Google Play score.
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