What users complain about in UKG Pro
51 complaints about UKG Pro from 51 people, read from Google Play reviews rated 1–3 stars (06 Sept 2026 – 20 Sept 2026). The most repeated complaint is “please update this app ASAP, thank you”, with 9 reviews. Complaints about v5.8.0 are 3 points more painful than about v5.7.4.
What they complain about
Complaints grouped by meaning, largest group first. Each name is a verbatim fragment of something somebody wrote, not an editorial label.
please update this app ASAP, thank you.
9 complaints · 9 peoplepain 53Your app is awful.
7 complaints · 7 peoplepain 55UKG Pro — worst app ever.
6 complaints · 6 peoplepain 49This is frustrating and time consuming.
2 complaints · 2 peoplepain 61Idek how people use this garbage and honestly no one would voluntarily… The app is too bu…
1 complaint · 1 personpain 40Barely works, doesn't function properly at all, freezes when I do anything, constantly lo…
1 complaint · 1 personpain 45UKG Pro — Hard to use and missing basic scheduling options.
1 complaint · 1 personpain 56This app doesn't work and the AI does nothing but lie.
1 complaint · 1 personpain 45this app's loading times are ridiculously slow and it has cost me many attendance deviati…
1 complaint · 1 personpain 20It’s so confusing and I hate that it doesn’t show the amount of hours we get each week.
1 complaint · 1 personpain 76Slow, difficult to navigate.
1 complaint · 1 personpain 20Since switching to UKG Pro, simple things like submitting sick time and vacation time hav…
1 complaint · 1 personpain 68
Did the last release help?
Complaints about v5.8.0 are 3 points more painful than v5.7.4. App Store only — Play reviews carry no version.
- v5.8.05031 complaints11 Sept 2026
- v5.7.44720 complaints06 Sept 2026
The reviews themselves
40 of 51 complaints, most painful first. Every one links to the review on the store.
UKG Pro — Awful
I hate this app.
UKG Pro — Target
Target worker here I HATE THIS APP hard to use
UKG Pro — Terrible
This iOS app is so terrible they give you a link for support all the numbers say you have to call human recourses which is no where to be found but as usual it always ends up having to reset password so eventually I’ll have a password so l…
UKG Pro — Confusing and needlessly complex
The 5 star reviews must be manipulated because this app is horrible to use.
UKG Pro — App is garbage
UKG Pro — App is garbage.
UKG Pro — Poor.
I wanted to take thirty seconds to see my shift today, but I'd rather be uncertain about its time than waste my time checking on this app.
UKG Pro — iOS 27 Problem?
Before the iOS update it was very frustrating because it asked me to resign in everytime I opened the app.
UKG Pro — Fix Face ID
This is frustrating and time consuming.
UKG Pro — Horrible App
It’s so confusing and I hate that it doesn’t show the amount of hours we get each week.
UKG Pro — Awful
This app is terrible.
UKG Pro — Horrible
Since switching to UKG Pro, simple things like submitting sick time and vacation time have become confusing and frustrating.
UKG Pro — poorly designed
please update this app ASAP, thank you.
UKG Pro — Hard to use and missing basic scheduling options
UKG Pro — Hard to use and missing basic scheduling options.
UKG Pro — Maybe it's my company's management, but...
Signed, a frustrated employee.
UKG Pro — This app is too glitchy
The app does not work correctly most of the time, also way to complicated for simple tasks.
UKG Pro — App is garbage
UKG Pro — App is garbage.
UKG Pro — Paycheck stub
This app is absolutely horrible.
UKG Pro — Awful
Your app is awful.
UKG Pro — Non-functional
Barely works, doesn't function properly at all, freezes when I do anything, constantly logs me out, and just to get my account back after it locks I have to call IT instead of a 2 factor, which also doesn't work.
UKG Pro — Would give 0 stars
This app doesn't work and the AI does nothing but lie.
UKG Pro — What happened????
This app is completely unusable the past two weeks.
UKG Pro — Logging in twice error
The app is severely buggy in general, but this one hinders its usage the most.
UKG Pro — Slow, and terrible
UKG Pro — Slow, and terrible.
UKG Pro — Terrible app
UKG Pro — Terrible app.
UKG Pro — Garbage
It’s just an awful experience.
UKG Pro — THIS APP F SUCKS
EVERYTHING IS LAGGY AND SO HARD TO GET TO THE ONLY REASON JOBS USE IT IS TO MAKE IT EASIER ON THEMSELVES AND HAVE THE APP MAKE THE SCHEDULES THIS APPNIS TERRIBLE EVEDYTHIMG IS OVERLY COMPLICATED TOO
UKG Pro — Abysmal
Worst interface I have ever worked with.
UKG Pro — Trash
Idek how people use this garbage and honestly no one would voluntarily… The app is too buggy, way too complicated making UI friendliness UNFRIENDLY.
UKG Pro — Worst app ever
UKG Pro — Worst app ever.
UKG Pro — Illegible scheduling system
Terrible system.
UKG Pro — SLOW BARELY FUNCTIONAL AWFUL UI
UKG Pro — SLOW BARELY FUNCTIONAL AWFUL UI.
UKG Pro — Horrible app
UKG Pro — Horrible app.
UKG Pro — worst app ever
UKG Pro — worst app ever.
UKG Pro — Worst app
UKG Pro — Worst app.
UKG Pro — There’s way better alternatives
This is a super outdated and honestly confusing program to use for scheduling.
UKG Pro — Unsatisfied
I've contacted my admin and it so happens that they are as useless as this app.
UKG Pro — Terrible app
UKG Pro — Terrible app.
UKG Pro — Terrible & chaotic
UKG Pro — Terrible & chaotic.
UKG Pro — Absolute garbage
I’ve been trying to update my availability and I’ve gotten repeated errors with error messages that don’t really tell me what the issue is and force logged out twice.
UKG Pro — Confusing, Slow
UKG Pro — Confusing, Slow.
Questions about UKG Pro
- What do users complain about in UKG Pro?
- The most repeated complaints, grouped by meaning: “please update this app ASAP, thank you” (9); “Your app is awful” (7); “worst app ever” (6). Each theme name is quoted from a review, not a label we assigned.
- How many people complain about UKG Pro?
- 51 reviews rated 3 stars or below from 51 people on Google Play, written between 06 Sept 2026 and 20 Sept 2026. The reviews themselves, each linked to the store, are listed on this page.
- Did the latest UKG Pro update make things better?
- Complaints about v5.8.0 are 3 points more painful than about v5.7.4. Measured on 31 and 20 App Store reviews — Google Play reviews carry no version.
- Is this UKG Pro's store rating?
- No. Only reviews rated 3 stars or below are collected, so these numbers describe complaints and cannot be read as the app's App Store or Google Play score.
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