What users complain about in AppFolio Property Manager
32 complaints about AppFolio Property Manager from 32 people, read from Google Play reviews rated 1–3 stars (30 Jun 2025 – 24 Sept 2026). The most repeated complaints are “Unreliable” and “Keeps freezing every 2 minutes while doing inspections, literally impossible to do my wor…”, 2 each. Complaints about v3.8.2 are 15 points less painful than about v3.8.0.
What they complain about
Complaints grouped by meaning, largest group first. Each name is a verbatim fragment of something somebody wrote, not an editorial label.
AppFolio Property Manager — Unreliable.
2 complaints · 2 peoplepain 40Keeps freezing every 2 minutes while doing inspections, literally impossible to do my wor…
2 complaints · 2 peoplepain 40Problem is the app freezes every few pictures and has to be closed and reopened a lot whi…
2 complaints · 2 peoplepain 84AppFolio Property Manager — Auto rotation to landscape view does not work.
1 complaint · 1 personpain 45App folio is always crashing even with the new update.
1 complaint · 1 personpain 33FREEZES during inspections constantly.
1 complaint · 1 personpain 24Regularly crashes when using messaging in the inbox with tenants and vendors.
1 complaint · 1 personpain 23AppFolio Property Manager — Kinda trash.
1 complaint · 1 personpain 40AppFolio Property Manager — App freezing.
1 complaint · 1 personpain 40AppFolio Property Manager — Constant crashes.
1 complaint · 1 personpain 24I hate using this app on my mobile because of it.
1 complaint · 1 personpain 81App is constantly freezing or crashing
1 complaint · 1 personpain 40
Did the last release help?
Complaints about v3.8.2 are 15 points less painful than v3.8.0. App Store only — Play reviews carry no version.
- v3.8.2233 complaints25 Aug 2026
- v3.8.0385 complaints22 Jul 2026
- v3.6.81703 complaints07 May 2026
- v3.6.79507 complaints15 Apr 2026
The reviews themselves
32 of 32 complaints, most painful first. Every one links to the review on the store.
AppFolio Property Manager — I loathe this app
AppFolio Property Manager — I loathe this app.
AppFolio Property Manager — Passkeys suck
Whatever you’re using for passkeys on iPhone is terrible and doesn’t work and I have to reset my password frequently.
AppFolio Property Manager — Clocking in/out
The gps is horrible.
AppFolio Property Manager — Unable to login
This app is useless‼️ I have my username & password entered correctly, but it says it’s invalid when I’m able login online with no problem.😡 This App has never work, just a pice of garbage‼️
AppFolio Property Manager — New update is terrible
AppFolio Property Manager — New update is terrible.
AppFolio Property Manager — Too expensive
AppFolio Property Manager — Too expensive.
AppFolio Property Manager — App Freezing
Problem is the app freezes every few pictures and has to be closed and reopened a lot which is very annoying and time consuming.
AppFolio Property Manager — Sign in is a drag
I hate using this app on my mobile because of it.
AppFolio Property Manager — App freezing
The app is great to check on the go- but doing inspections is a nightmare!!
AppFolio Property Manager — Reinventing the Wheel
I wish appfolio would focus more on the actual issues at hand and not Interface.
AppFolio Property Manager — Auto rotation to landscape view does not work
AppFolio Property Manager — Auto rotation to landscape view does not work.
AppFolio Property Manager — New login SUCKS
You can only stay log into one account at a time so you cannot simultaneously be managing two accounts at the same time and it always asks you for the verification code every time it’s awful it sucks that they fix something that wasn’t eve…
AppFolio Property Manager — Horrible app for maintenance techs
AppFolio Property Manager — Horrible app for maintenance techs.
AppFolio Property Manager — Worst app I’ve ever used
AppFolio Property Manager — Worst app I’ve ever used.
AppFolio Property Manager — App freezing
AppFolio Property Manager — App freezing.
AppFolio Property Manager — Fix your app
App is constantly freezing or crashing
AppFolio Property Manager — Just don’t get AppFolio until they fix their app.
Keeps freezing every 2 minutes while doing inspections, literally impossible to do my work efficiently with this.
AppFolio Property Manager — Unreliable
AppFolio Property Manager — Unreliable.
AppFolio Property Manager — Unusable for Inspections
AppFolio Property Manager — Unusable for Inspections.
AppFolio Property Manager — Keeps freezing
AppFolio Property Manager — Keeps freezing.
AppFolio Property Manager — Kinda trash
AppFolio Property Manager — Kinda trash.
AppFolio Property Manager — Crash
App folio is always crashing even with the new update.
AppFolio Property Manager — Supervisor
We are noticing lagging now where we didn’t have it before.
AppFolio Property Manager — No answer
I’ve sent multiple emails and I cannot get an apartment because they will not fix it.
AppFolio Property Manager — Constant crashes
AppFolio Property Manager — Constant crashes.
AppFolio Property Manager — Works most of the time but..
FREEZES during inspections constantly.
AppFolio Property Manager — Helpful but can be frustratingly buggy
Regularly crashes when using messaging in the inbox with tenants and vendors.
AppFolio Property Manager — Maint
Worse system I ever had to use slow and unclear too many flaws
AppFolio Property Manager — Stupid app
As it guy I can go throw a lot of complicated
AppFolio Property Manager — Won’t even open
Deleted the app and tried again several times in two days.
AppFolio Property Manager — no customer service
we need to speak to a human and cannot for an invoice issue
AppFolio Property Manager — Connection
A lot of time in in areas with bad internet connection the app will not load pictures with notes I have to put pictures in afterwards in an area that has good connection.
Questions about AppFolio Property Manager
- What do users complain about in AppFolio Property Manager?
- The most repeated complaints, grouped by meaning: “Unreliable” (2); “Keeps freezing every 2 minutes while doing inspections, literally impossible to do my wor…” (2); “Problem is the app freezes every few pictures and has to be closed and reopened a lot whi…” (2). Each theme name is quoted from a review, not a label we assigned.
- How many people complain about AppFolio Property Manager?
- 32 reviews rated 3 stars or below from 32 people on Google Play, written between 30 Jun 2025 and 24 Sept 2026. The reviews themselves, each linked to the store, are listed on this page.
- Did the latest AppFolio Property Manager update make things better?
- Complaints about v3.8.2 are 15 points less painful than about v3.8.0. Measured on 3 and 5 App Store reviews — Google Play reviews carry no version.
- Is this AppFolio Property Manager's store rating?
- No. Only reviews rated 3 stars or below are collected, so these numbers describe complaints and cannot be read as the app's App Store or Google Play score.
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