What users complain about in Google Maps
30 people complained about Google Maps in App Store reviews rated 1–3 stars (21 Sept 2026 – 18 Oct 2026), 27 of them in the last 30 days.
The reviews themselves
30 of 30 complaints: the ones that say what fails first, newest first. Every one links to the review on the store.
Không có chỉ dẫn xe máy
Bản đồ của tôi không có chỉ đường cho xe máy, chỉ có ô tô, đi bộ, máy bay và xe bus :((
Quá lằng nhằng
Cập nhận liên tục phức tạp khó thập tác trong quá trình sử dụng
Lỗi gì nhỉ
Nhấn vào linhk chỉ máp không chỉ luôn địa điểm nữa mà phải mở map mà mở xong thì không thấy địa điểm trên link nữa 😡😡 bản mới như xít
CHỈ ĐƯỜNG SAI
Chỉ đường sai , dắt đi dòng dòng tùm lum, đi buoi tối mà dắt vô đường không 1 bóng người đường thì đang sửa, kh nhà kh đèn đường . Gg map quá tệ
Shop không hỗ trợ như cam kết
Sản phẩm dành cho IPhone 18prm shop gửi mình không sử dụng được, phản hồi shop im luôn không hỗ trợ xử lý vấn đề
không chia sẻ được định vị
mỗi lần chia sẻ định vị, người nhận được link click vào sẽ tự chuyển sang mở App Store, dùng rất bất tiện
k ra gì
Chỉ đường linh tinh , không đúng , làm mất thời gian
TMI !!!
Far too much useless information! I just spent over an hour trying to find Hartland branch hours! Searching gave me no useful information! Tons of useless information but nothing useful!! I want the program I have used for YEARS! No games or anything useless! What hours is the branch in Sentry open?!?!
Recent Updates Major Downgrade
A lot of recent aesthetic changes that really reduce my experience with their distracting and ugly nature (obnoxious AI icon, image of car on route rather than simplified arrow, annoying AI “personalization” at the bottom). When I am traveling I want a safe, low distraction experience without a bunch of clutter. The redesigned icon for the app is also uglier. The navigation voice is also different (and grating) with no readily accessible way to change it without changing my language region. Edit: down to one star from two. Just remembered the way the map has been freezing and failing to update. And now I see the “Lake America” nonsense. I’m done with this app.
App missing vital information
Google sent us to the dump instead of the middle school we entered. We ended up missing my grandson in his football game. We ended up using Apple Maps and found the school.
consistently disappointing
it's frustrating because Google is excellent at a great many things, especially search. Unfortunately they're tragically bad at directions
Absolutely unhelpful in New York City
The app made me waits the battery of my car everywhere, but the place that I was trying to get. Terrible.
They ruined it.
As a long time apple user who would literally yell at people for using Apple Maps over Google Maps, I would literally use a compass without a map over Google Maps. When are you going to realize that Gemini is a garbage product and does not need to be integrated with the whole Google suite
Hate the new voice
Please allow the option to change the voice on iOS. The new voice is terrible. Switching to Apple Maps until this is fixed
Location Names
It’s all wrong, so weird and unfortunate.
Redirects and changes your destination without notice
I set my destination to a gas station. It confirmed that I was heading to a gas station. Fifteen minutes later I am in a residential area and it tells me that my destination is on the left. It is a house. Google Maps is ridiculous and unreliable!
New voice is terrible
The new voice is terrible with no option to change it. The voice sounds like an annoyed teenage girl who is rolling her eyes and probably tapping her nails on her phone while giving you instructions.
Needs functionality and multitasking to meet the year 2026
Just because I switch to another app doesn’t mean when I come back 5-10 mins later I don’t want to see the same directions I was just looking at. I don’t want to search the route again and have different directions come up. Come on! How has no one at Google thought to change this in all these years. Just pause or save my trip in the background. It’s the most infuriating thing about the app.
New ai voice
New voice is to annoying to listen to during long drives. Not putting up with it uninstalling this app after probably 10 years of it installed
Horrible new voice
The voice changed suddenly a few days ago and it is horrible and with no option to choose a different voice. I use Maps all day for work and I just can’t with this voice. I’ll have to use Apple Maps or Waze until this gets fixed!
find the busiest traffic every day
Always navigate to slow and stuck way
Lỗi chế độ xem phố
Chế độ xem phố bị lỗi không xem được hình ảnh trên đường phố nữa
Map quá tệ
Map quá tệ. chỉ quẹo, quẹo xong lại chỉ hướng khác, lệch đường quá nhiều
Do you make Google Maps?
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Questions about Google Maps
- What do users complain about in Google Maps?
- The reviews are still being sorted into issues; each review, linked to the store, is listed on this page.
- How many people complain about Google Maps?
- 30 reviews rated 3 stars or below from 30 people on App Store, written between 21 Sept 2026 and 18 Oct 2026. The reviews themselves, each linked to the store, are listed on this page.
- Is this Google Maps's store rating?
- No. Only reviews rated 3 stars or below are collected, so these numbers describe complaints and cannot be read as the app's App Store or Google Play score.
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