What users complain about in Character AI: Chat, Talk, Text
21 people complained about Character AI: Chat, Talk, Text in App Store reviews rated 1–3 stars (16 Oct 2026 – 17 Oct 2026), 21 of them in the last 30 days.
The reviews themselves
21 of 21 complaints: the ones that say what fails first, newest first. Every one links to the review on the store.
bankruptcy and children’s problems
Hello, dear CharacterAI! I’m very sorry that you went bankrupt, but, in fact, it’s your own fault. Some children suffer from problems in their personal lives — both American and Russian children — and they have only one option left: to spend time in your app. But here’s the problem: you’ve imposed a time limit and, in fact, introduced an age verification check. I understand that the app isn’t for children, but children are looking for alternatives to your app — yet they always want to come back to you. So, draw your own conclusions.
Ads
I like using the app but im tired of seeing ads and having to click close
Kill yourself
Nothing but ads I want whoever made that idea to put a gun in their mouth and pull the trigger
Too many ads and expensive asf
This is way too many ads for the basic people, besides some of us can’t afford the payment plans :/
My review
This app is now so bad cuz why do I have to show my id and face to a random bot? and theres too many ads it’s so annoying thats why I switched to another app
5 stars for visibility. MONEY HUNGRY
Take it as criticism, passive aggressive or whatever you must, but this app has became nothing but money hungry. They’ve given nearly nothing to provide for free users, only 2 new chat styles that still have awful bugs. Ads now pop up literally wherever u go with the app unless you pay for less ads or none at all. They’re removing our free access to add it into the subscription so we could have no choice but to buy it. I hate it and i’m never spending my money on it. Bring old c.ai back. Stop being money hungry and so inconsiderate.
I hate this
I wish you could change it back to all ages I hate you I hate you
Age restriction
OMG I HATE THE AGE RESTRICTION LIKE I HAVE TO SHOW MY FACE TO SOME AI APP JUST SO I CAN CHAT TOTAL RIP OFF
18+ update hate
I HATE the 18+ update, this is only making people not want to use your app. 🤬🤬🤬🤬🤬
it's okay...
this app used to be really fun and cool but the age verification just sucks and I can't use app anymore because of it. I'm pushing 27 years old but the age verification says I'm under 18 and doesn't believe my passport. Oh well.
I used to love character ai
It was all cool and fun until they bugged with the Face ID and now we cannot use it
FIX THE WEBSITE
honestly, I used to have the app, but I don’t have any anymore because it got agitating and I decided to switch to the website and did actually work for a year in a few months but it has became significantly harder to use it each new update with the website. Having ads on the website is annoying, but I understand why they are there but having the ad on the top of the page makes it impossible to chat With the bots! It’s extremely agitating when I find a bot that I really want to chat with and I can’t see anything they are saying because the ad is blocking what it’s saying, having the drop-down ads were annoying, but at least I could actually chat to the bot and see what they are saying I don’t have a problem with having ads but I do have a problem with the ads impossible to chat for something that is completely free Yes there are payment options but it is mostly free. you don’t have to get rid of all of the ads that can you switch out the one at the top of the screen it with the drop-down ones again thank you
Bad bad bad I absolutely hate
Just remove the darn age verification
Too small
So far, the problems I have had are on the website- With all the updates, I now preferred being able to SEE my texts I Replying to! Now when I go to the keyboard it’s so squished in that I can even read or scroll! And the font size has been enlarged so it’s harder to see for my eyes. Sometimes now it talking a different language and I hate how it talks and talks for my character. I just got random letter in Russian within my texts and is incorrectly strolling words since the latest update. The ad space on the top is very annoying and minimized the space to see and scroll through the texts. I thought even the regular non Cai+ members at least got an ad break- apparently not that the ad space is right above the characters info and top part of the screen(and it won’t go away)
WHY THE ADS???
I’ve been a user since like 2022 and they never had ads but now they do EVERY MINUTE even when you tap into a new bot. I can bear sure but what annoys me these days is how it vibrates when the bot is typing which is literally impossible to secretly use in bed when I’m sharing a bed with someone and I keep getting caught. PLS FIX THIS
sad
i just wish it didn’t have so many restrictions like age wise and you have to pay if you don’t want ads it was just a lot more easier back then
Bad age verification
This app was fine and okay than you HAD to add the age verification, yes I understand some people are CRAZY and start going insane over some characters but that’s really the parents fault. Some people love roleplaying and other apps SUCK.
A guilty joy turned even more shameful
C.ai was the original platform I found when I desperately wanted to have fun and “chat” to another “person”, more so to understand my current oc’s further development. I didn’t sign or give much of my personal information thanks to distrusting cites with AI, especially after Roblox’s age verification. Sadly, This application has gone the same route- and I do not want my information to be sold. I can’t open my previous chats despite advertised being able to (might be only possible if you verify) and have become frustrated. I understand why they went with verification- it’s a safety precaution, but the method of such (including a government ID) is very invasive. I enjoyed using the app, but I can’t support it if it’s this invasive. Maybe just asking what the birth year is could be a better solution?
Da ads
App was great but there is way to many ads there constantly on screen and every few chats you get ads makes it annoying and ruins immersion
Ruined the app
The new updates ruined this app, it’s a texting app not reading? Some people are not even underage for this app and you still took it away from them. People are not comfortable sharing their IDs on a random app if they don’t know if you’re going to leak their informatiom. Ruined the app by adding ads aswell, fix your system c.ai
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Questions about Character AI: Chat, Talk, Text
- What do users complain about in Character AI: Chat, Talk, Text?
- The reviews are still being sorted into issues; each review, linked to the store, is listed on this page.
- How many people complain about Character AI: Chat, Talk, Text?
- 21 reviews rated 3 stars or below from 21 people on App Store, written between 16 Oct 2026 and 17 Oct 2026. The reviews themselves, each linked to the store, are listed on this page.
- Is this Character AI: Chat, Talk, Text's store rating?
- No. Only reviews rated 3 stars or below are collected, so these numbers describe complaints and cannot be read as the app's App Store or Google Play score.
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