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What users complain about in Wix - Website Builder

Website buildersApp Store14 Dec 202408 Mar 2025

22 complaints about Wix - Website Builder from 22 people, read from Google Play reviews rated 1–3 stars (14 Dec 2024 – 08 Mar 2025). The complaints have not yet formed a repeated theme.

How to read these numbers: Only reviews rated 3 stars or below are collected, on purpose: this is a record of complaints, not a rating. It is not the app's App Store or Play Store score and must not be read as one.
Complaints
22
People
22
one per review
Themes
22
Avg pain
54

What they complain about

Complaints grouped by meaning, largest group first. Each name is a verbatim fragment of something somebody wrote, not an editorial label.

  • It is missing information and you have to switch from the ap to the website… I am still s…
    1 complaint · 1 personpain 57
  • So when i started the app it gave me ai stuff to help make my website and i thought it wa…
    1 complaint · 1 personpain 40
  • The analytics barely work and I hate how I have to navigate all over the place to see wha…
    1 complaint · 1 personpain 61
  • I expect advanced technology and wix is lacking
    1 complaint · 1 personpain 76
  • too many updates that often make it crash - changing things in an update that completely…
    1 complaint · 1 personpain 27
  • The text editor just inserts random letters and bugs out making impossible to message any…
    1 complaint · 1 personpain 27
  • When trying to log in via Mailchimp, get a tech failure, “Mailchimp requires SSO”.
    1 complaint · 1 personpain 27
  • This app is useless.
    1 complaint · 1 personpain 91
  • It’s slow and freezes all the time.
    1 complaint · 1 personpain 20
  • I understand that’s part of the challenge of making such robust software… It’s still supe…
    1 complaint · 1 personpain 85
  • We pay for the services and we can’t use it.
    1 complaint · 1 personpain 64
  • Customer service was impossible to get ahold of and not helpful.
    1 complaint · 1 personpain 40

The reviews themselves

22 of 22 complaints, most painful first. Every one links to the review on the store.

  • App Storev2.102427.008 Jan 2025pain 91on the store ↗

    Wix - Website Builder — Can’t edit website!

    This app is useless.

  • App Storev2.103963.013 Feb 2025pain 88on the store ↗

    Wix - Website Builder — Crash City

    Keep crashing when I try and add new images.

  • App Storev2.102170.005 Jan 2025pain 85on the store ↗

    Wix - Website Builder — Too many glitches

    I understand that’s part of the challenge of making such robust software… It’s still super annoying and time-consuming and if there’s a better alternative, I’m going to find it because this is stupid.

  • App Storev2.101660.020 Dec 2024pain 85on the store ↗

    Wix - Website Builder — Terrible waste of time 😡🤬

    Wix - Website Builder — Terrible waste of time 😡🤬.

  • App Storev2.104574.027 Feb 2025pain 76on the store ↗

    Wix - Website Builder — Useless

    I expect advanced technology and wix is lacking

  • App Storev2.103388.002 Feb 2025pain 76on the store ↗

    Wix - Website Builder — Crash/freezing

    This is bad guys ….can you guys please fix this asap?

  • App Storev2.101939.030 Dec 2024pain 75on the store ↗

    Wix - Website Builder — Gen Z here

    So annoying when you cant do things on mobile.

  • App Storev2.103963.016 Feb 2025pain 64on the store ↗

    Wix - Website Builder — Terrible Update

    We pay for the services and we can’t use it.

  • App Storev2.101660.018 Dec 2024pain 61on the store ↗

    Wix - Website Builder — I don’t like this recent update

    The analytics barely work and I hate how I have to navigate all over the place to see what payments were made today and what was bought.

  • App Storev2.104902.008 Mar 2025pain 57on the store ↗

    Wix - Website Builder — This website Ap is so difficult to use ….

    It is missing information and you have to switch from the ap to the website… I am still struggling to update my websites.

  • App Storev2.103069.026 Jan 2025pain 52on the store ↗

    Wix - Website Builder — Logging out

    This is very frustrating to have to re-log in every day

  • App Storev2.102427.009 Jan 2025pain 43on the store ↗

    Wix - Website Builder — Great website builder, lacking in mobile app design

    Wix - Website Builder — Great website builder, lacking in mobile app design.

  • App Storev2.104199.026 Feb 2025pain 40on the store ↗

    Wix - Website Builder — Worse every day

    Wix booking is almost useless for fitness.

  • App Storev2.103963.014 Feb 2025pain 40on the store ↗

    Wix - Website Builder — What a hassle for beginners.

    Customer service was impossible to get ahold of and not helpful.

  • App Storev2.103734.008 Feb 2025pain 40on the store ↗

    Wix - Website Builder — Garbage

    Simply garbage, delete cache and cookies and still can’t generate a website.

  • App Storev2.101939.024 Dec 2024pain 40on the store ↗

    Wix - Website Builder — Trash

    So when i started the app it gave me ai stuff to help make my website and i thought it was gonna look cool untill it was just a text that says well… i forgot but it was just a horrible experiance i had with this dumb website maker app

  • App Storev2.101415.014 Dec 2024pain 40on the store ↗

    Wix - Website Builder — Horrible Experience

    Wix - Website Builder — Horrible Experience.

  • App Storev2.103734.006 Feb 2025pain 37on the store ↗

    Wix - Website Builder — Used to be great!… now ?…it’s a joke

    And of course there’s a domain renewal that I pay about 18 bucks a year.

  • App Storev2.104574.003 Mar 2025pain 27on the store ↗

    Wix - Website Builder — So glitchy

    - too many updates that often make it crash - changing things in an update that completely alter the user experience - didn’t notify me when clients book which completely screwed my business - didn’t show bookings made, requested, lost in…

  • App Storev2.103388.028 Jan 2025pain 27on the store ↗

    Wix - Website Builder — Requires Mailchimp SSO

    When trying to log in via Mailchimp, get a tech failure, “Mailchimp requires SSO”.

  • App Storev2.102170.002 Jan 2025pain 27on the store ↗

    Wix - Website Builder — Analytics Bricked with last update

    The text editor just inserts random letters and bugs out making impossible to message anyone from the mobile app.

  • App Storev2.103963.013 Feb 2025pain 20on the store ↗

    Wix - Website Builder — Slow

    It’s slow and freezes all the time.

Questions about Wix - Website Builder

What do users complain about in Wix - Website Builder?
No complaint repeats yet: the 22 themes so far each hold a single review, so it is too early to call any one of them the main problem.
How many people complain about Wix - Website Builder?
22 reviews rated 3 stars or below from 22 people on Google Play, written between 14 Dec 2024 and 08 Mar 2025. The reviews themselves, each linked to the store, are listed on this page.
Is this Wix - Website Builder's store rating?
No. Only reviews rated 3 stars or below are collected, so these numbers describe complaints and cannot be read as the app's App Store or Google Play score.

Other Website builders apps people complain about

Same vertical, same star-rating rule, most painful first.