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What users complain about in Homebase: Employee Scheduling

Payroll & HRApp Store19 Feb 202618 Sept 2026

21 complaints about Homebase: Employee Scheduling from 21 people, read from Google Play reviews rated 1–3 stars (19 Feb 2026 – 18 Sept 2026). The most repeated complaints are “The managing availability part of the app refuses to work, super slow to load app and usu…” and “I hate the update!”, 4 each. Complaints about v5.15 are 4 points more painful than about v5.12.

How to read these numbers: Only reviews rated 3 stars or below are collected, on purpose: this is a record of complaints, not a rating. It is not the app's App Store or Play Store score and must not be read as one.
Complaints
21
People
21
one per review
Themes
15
Avg pain
55

What they complain about

Complaints grouped by meaning, largest group first. Each name is a verbatim fragment of something somebody wrote, not an editorial label.

  • The managing availability part of the app refuses to work, super slow to load app and usu…
    4 complaints · 4 peoplepain 55
  • I hate the update!
    4 complaints · 4 peoplepain 72
  • So annoying it’s unbelievable
    1 complaint · 1 personpain 75
  • Support is virtually useless, as I contacted and was told I would have to contact my mana…
    1 complaint · 1 personpain 40
  • Can’t even view my schedule because the app is broken.
    1 complaint · 1 personpain 51
  • I’m not sure why, but it’s very frustrating.
    1 complaint · 1 personpain 48
  • Horrible customer service the cash out option should just not be there anymore if u wanna…
    1 complaint · 1 personpain 40
  • Caused my device to crash multiple times when trying to set up the app after installation.
    1 complaint · 1 personpain 27
  • What is the point of removing the celebrations emblems and clean UI it once had to replac…
    1 complaint · 1 personpain 40
  • Support was useless.
    1 complaint · 1 personpain 91
  • It was working fine until it randomly stop working for me I’ve tried so many ways to upda…
    1 complaint · 1 personpain 42
  • Homebase: Employee Scheduling — New update is garbage.
    1 complaint · 1 personpain 51

Did the last release help?

Complaints about v5.15 are 4 points more painful than v5.12. App Store only — Play reviews carry no version.

  • v5.15
    693 complaints18 Aug 2026
  • v5.12
    643 complaints28 Jul 2026

The reviews themselves

21 of 21 complaints, most painful first. Every one links to the review on the store.

  • App Storev5.189d agopain 94on the store ↗

    Homebase: Employee Scheduling — Hate the update!

    I hate the update!

  • App Storev5.1522 Aug 2026pain 91on the store ↗

    Homebase: Employee Scheduling — New update sucks

    The new update on the earnings section is terrible the old earnings section was way better and way easier to understand.

  • App Storev5.1306 Aug 2026pain 91on the store ↗

    Homebase: Employee Scheduling — Useless support

    Support was useless.

  • App Storev5.1128 Jul 2026pain 88on the store ↗

    Homebase: Employee Scheduling — Would not recommend

    This is a frustrating and buggy product.

  • App Storev5.0503 Jun 2026pain 81on the store ↗

    Homebase: Employee Scheduling — Yet another update making it worse

    That’s really frustrating as a manager when I can’t fix my employees hours, or my own anymore.

  • App Storev5.1229 Jul 2026pain 78on the store ↗

    Homebase: Employee Scheduling — Misleading

    So the free plan is useless.

  • App Storev5.1521 Aug 2026pain 75on the store ↗

    Homebase: Employee Scheduling — Glitchy

    Most annoying app I’ve ever had to use.

  • App Storev5.1231 Jul 2026pain 75on the store ↗

    Homebase: Employee Scheduling — GLITCHES WITH UPDATING TIME OFF

    So annoying it’s unbelievable

  • App Storev5.195d agopain 51on the store ↗

    Homebase: Employee Scheduling — New update is garbage

    Homebase: Employee Scheduling — New update is garbage.

  • App Storev4.8919 Feb 2026pain 51on the store ↗

    Homebase: Employee Scheduling — App doesn’t work

    Can’t even view my schedule because the app is broken.

  • App Storev5.1719d agopain 48on the store ↗

    Homebase: Employee Scheduling — It will only open once

    I’m not sure why, but it’s very frustrating.

  • App Storev4.8921 Feb 2026pain 42on the store ↗

    Homebase: Employee Scheduling — Was good and then it stop

    It was working fine until it randomly stop working for me I’ve tried so many ways to update my phone update the app, delete the app and I still can’t log in I have talk to customer support and still no help I had ask my manager to delete m…

  • App Storev5.1626d agopain 40on the store ↗

    Homebase: Employee Scheduling — Horrible

    Horrible customer service the cash out option should just not be there anymore if u wanna leave people poor for the week

  • App Storev5.1518 Aug 2026pain 40on the store ↗

    Homebase: Employee Scheduling — Progressively getting worse.

    What is the point of removing the celebrations emblems and clean UI it once had to replace it with a garbage UI and soulless chat.

  • App Storev5.1306 Aug 2026pain 40on the store ↗

    Homebase: Employee Scheduling — Feels like a breach of privacy and horrible loading time

    Homebase: Employee Scheduling — Feels like a breach of privacy and horrible loading time.

  • App Storev5.1228 Jul 2026pain 40on the store ↗

    Homebase: Employee Scheduling — Constant “Loading” Screen When Returning From Closing App

    Support is virtually useless, as I contacted and was told I would have to contact my manager to then contact Homebase to resolve the issue.

  • App Storev5.0824 Jun 2026pain 36on the store ↗

    Homebase: Employee Scheduling — Needs iOS widget support

    The core functionality works, but the user experience on iOS is lacking.

  • App Storev5.1415 Aug 2026pain 28on the store ↗

    Homebase: Employee Scheduling — Easy, but has bugs

    The managing availability part of the app refuses to work, super slow to load app and usually have to restart app few times before it responds.

  • App Storev5.0802 Jul 2026pain 28on the store ↗

    Homebase: Employee Scheduling — should work better

    buts it’s super slow and buggy.

  • App Storev5.1016 Jul 2026pain 27on the store ↗

    Homebase: Employee Scheduling — Trojan horse

    Caused my device to crash multiple times when trying to set up the app after installation.

  • App Storev5.195d agopain 20on the store ↗

    Homebase: Employee Scheduling — WHY THE UI CHANGE. WITH EVERY UPDATE THIS APP GETS HARDER AND HARDER TO USE.

    When before it was very clear, which date just by looking at all of the time cards at once Also, when I go to add a time card now while I’m already selected under a specific employee’s name, I didn’t have to re-add their name to the new ti…

Questions about Homebase: Employee Scheduling

What do users complain about in Homebase: Employee Scheduling?
The most repeated complaints, grouped by meaning: “The managing availability part of the app refuses to work, super slow to load app and usu…” (4); “I hate the update!” (4). Each theme name is quoted from a review, not a label we assigned.
How many people complain about Homebase: Employee Scheduling?
21 reviews rated 3 stars or below from 21 people on Google Play, written between 19 Feb 2026 and 18 Sept 2026. The reviews themselves, each linked to the store, are listed on this page.
Did the latest Homebase: Employee Scheduling update make things better?
Complaints about v5.15 are 4 points more painful than about v5.12. Measured on 3 and 3 App Store reviews — Google Play reviews carry no version.
Is this Homebase: Employee Scheduling's store rating?
No. Only reviews rated 3 stars or below are collected, so these numbers describe complaints and cannot be read as the app's App Store or Google Play score.

Other Payroll & HR apps people complain about

Same vertical, same star-rating rule, most painful first.