What users complain about in Mile Logger - Mileage tracker

An Ad App, Not a Mile Logging App

This is an advertising platform, not a mileage application. In my experience, Mile Logger puts showing ads ahead of logging miles. It prioritizes shoving ads into your face over providing a service. Software developers deserve to profit from their work. I object when I’m forced to wait through ads for useless software before I can use the service. For Mile Logger, it seems profits are more important than their product. I will be looking for a different application.

Great until the ads

Now that there are ads, a great simple app is now useless. The ads come on and the “close” button doesn’t work making the app unusable.

Issues with app

Reporting isn’t accurate when breaking down categories of driving and the aggregate reporting is wrong also.

Lost all my mileage

The redesigned app looked great at first, but then a trip popup got stuck on my lock screen. After restarting my iPhone trying to get rid of the popup, I discovered that all my data from this year and last year - data I needed for my last year's business taxes - was completely gone. All my tracking had been wiped out, and the app no longer had any data. The author did not respond to my requests for help with this major issue. Use this app at your own risk.

Used to be a good app

I used to count on this app as accurate, although at times it would take weeks for the trip logs to populate. Now it’s worthless, as it misses multiple days at a time, recently drove nearly 3000 miles over two weeks, and only one day of those days is showing. There is no contact us or help or chat in the app and you have to watch an ad every time you open it, which crashes the app almost every time. Before it became unreliable, I would have paid for the app to not have to watch the ad, but that has never been an option. At this point I am wondering how many miles I am missing as write offs due to this inaccuracy and unreliability.

Works only part time

I’ve been using this app for quite a few years now. Only just the last year or so I’ve noticed it doesn’t track my mileage at times. It’ll show there’s trips to be logged and when I open it, the trips are gone. It has nothing to do with trips that are set and memorized either.

Problem with exporting report

Unable to export report for tax records. Maddening, this is why I used the darn thing.

Ads haven’t made it better

I have used this app for years. And I’ve hated it. It fails to send notifications, so if you aren’t actively thinking about mileage, you accumulate hundreds of miles of trips before you remember to classify them. Glitches and missed trips galore are part of this app. Now, ads pop open every time you open the app, which I thought would make it better, but no. I have trips that I automatically wanted classified, but it classifies every drive the same that starts and ends in the same location- home. And there’s no way to remove the setting. It’s garbage. Would not recommend.

Don’t use

When I went to export, it keeps crashing. Annoying Pop up ads.

I want to love this application, room for improvement.

Crashes constantly, slow to load. Unreliable export of mileage tracking for IrS deductions. I recommend investing in improving functions in app, and smoothing process for file export to view on other devices.

Ads aren’t needed

Can I pay for an ad free app? I love this app and have used it three years. I like that it tracks me no matter what vehicle I’m in. The ads are getting more intrusive tho

Was great, then ok, now unusable

This ad was a life saver and I have been using it for the past 6 years but the app hasn’t been updated in some time and it shows. The settings page is transparent so you can see anything on there. The inability to fast swipe and having to wait 5-10 seconds between swipes is extremely annoying. The thing that killed this app is the ads. Now it’s ad driven? Come on, so it was inadequate but they just made it annoying to use

Terrible

This app does not work. Downloaded the app and can’t get past the advertisement to be able to use the app. I would not waste your time like I did.

Stupidest

Since this app has allowed the stupidest commercial interruptions, I hate this app. I will be switching. I can’t believe that they would have made a functional app into something so idiotic. All the noise that comes on, all the random places for the advertising, it’s just stupid. I don’t know if someone was fired but whoever decided this obviously does not use this app. I hope I wasn’t unclear.

I used to love it

This app has been perfect for several years. Suddenly, it’s riddled with annoying ads. I don’t mind ads so much, but these won’t allow me to continue on into the app. I have to keep shutting the app down and going back in, only to encounter yet another ad. Very annoying.

Ads

No way to get rid of the ads anymore

Ads for other apps pop up

App was great until the last week or two. Now every time I open it to classify my trips, it pulls up ads automatically for other apps and will not let you close without getting the other app or closing the application and starting again. Who has time for that. Please turn this feature off so we can go back to using this app without unnecessary frustration. Add popups are going to make me change to a different mileage tracker.

Can’t enter trip comments

Since version 2.8 you are unable to enter comments for trips. No longer useful for tracking business mileage.

Nataly

I can’t figure out a way to cancel an incorrect swipe, so I have errors in my log sheet. If you can show me a way to fix this, I’ll give it 5 stars.

Exporting report

App crashes when trying to export reports. Does it’s job otherwise.

Needs some fixes

I’ve been using this app for almost 2 years and while it is descent at tracking mileage, there is definitely room for improvement. My biggest complaint is that it takes a long time to register a trip, sometimes days. I drive a lot and I’d like to categorize a trip while I still remember where I went. Also, if you take a short trip it doesn’t register it. My office is less than a mile from home and it never registers my trips to and from there. Another issue is that once you have several months logged, the toggle button to switch to see your personal vs business trips gets hidden behind the monthly summaries. I can’t tell you how many times I miscategorized a trip and just couldnt get to where I needed to categorize it correctly. Lastly, sometimes it doesn’t log starting and/or end points so I’m left wondering if this was an actual trip i missed or a glitch. If you need to somewhat track your mileage this is a good app to do it. But if you need to keep accurate track, this is not the app.

Does not work.

The app did not log one trip. All permissions and location were turned on.

This app seems broken

After classifying my first trip as personal, it vanished. Totals at the top still show zero. On the reports page, personal and business are covered by the stat boxes (which don’t work either). It worked tracking my trip automatically but then fell completely flat.

Doesn’t save reports

This app worked great until I needed a new phone. The app transferred but NONE of the recorded mileage ( reports) transferred over LOST ALL REPORTS. No one to speak to either.

Great app to track miles

It seems like lately it’s been very slow almost freezing up when going thru the trips. Another thing that may be a bug as well is the fact that it started now to consider fractions of miles as a trip. If the car stops at traffic light it considers a new trip. This month there were over 40 tiny trips. It also considers flying as trips as well showing 4,000 miles trips east-west coast. I’m considering ditching this for a better functioning app or learn how to code my own.

Easy at first, but crashes when exporting

You just drive and the app logs the trip for you. Super easy. But when I go to export the trips the app crashes! This makes it pretty useless.

Tracked 1st trip I did

Tracked first trip I did then stopped tracking the rest of the trips. I had high hopes for this app but will be deleting

Very slow to classify trips

The good things about this app are: it’s free, and does a good job automatically logging trips Now the bad things: It’s very simple, doesn’t have a way to accurately export the logged trips To separate personal from business miles takes only one finger sweep, but it take a loooong time to classify the next trip. I don’t know why is this so slow. Maybe because it loads a map snapshot? I wish that could be disabled to speed up the classification process. In short of you’re looking for a good mile logger look elsewhere

Won’t export data

Easy enough to use, but won’t export data. Takes a while for trips to show up. Frustrating to keep trying to export and nothing sends. Can’t re-install app for fear of losing all data. Don’t bother with this app. Will have to write it all down manually and take screenshots and then get an app that works. Also, information covers the toggle between personal and business, so you can’t toggle between the two.

Doesn’t work

Tried multiple time to record a trip but nothing works and no option to manually start a trip. Looked like it would do every I needed, but the core feature doesn’t work.

Lag To Reconcile

Takes a while for trips to come up. Could be days after trips and at that point you need to review your hand notes to enter. Pretty much seems like I am doing all the work…….

Please fix!

I used this app to track km’s for my business and it tracks everything amazingly. No issues there. However anytime I try to export the data as I need it for income tax, the app crashes and sends me back to my Home Screen. A fix for this would be much appreciated. I’ve been trying for quite some time.

Sometimes days several days before the mileage travelled is displayed.

Sometimes takes several days before it displays the mileage traveled. Also on the reports page, the personal and business buttons are covered thus unable to select

Free is slightly over-priced

Read the description. Read the reviews which were not that great but thought I would give it a try. Downloaded the app. Set it up. Turned on all location prompts. Made sure data was turned on. Entered driver name. Entered vehicle. Went for 4 separate drives. Not one drive was logged. Tried a search on the web for help. None to be had for this app. I am just so glad I did not pay anything for it. To the developers, you need to do a bit of work on this. It sounded great. I hope you get it fixed because it looked like exactly the app I was looking for. I will be deleting it for now.

Ads: Major distraction

The ads are too prominent… • top of screen • too large

This app is broken

Broken app can’t even log mileage at all. Waste of time

Terrible app

Inaccurate. Ads everywhere. Much better exist.

Sketchy

Will not work - do not get this app

Stopped Working

Worked great but out of nowhere is stopped working. Now I’ve lost roughly 4 mo the of logging mileage estimated $2,000 of lost savings!

Good at first but having problems now

I’ve been using the app since February 2018, it’s now mid May. The app worked well at first but during the last few weeks I’ve noticed it’s missing trips and sometime losing whole days. I’ll get the notification that I have new trips to log, example from yesterday was 7, I’ll click on the icon to open the app and the trips aren’t there and don’t come back. It’s frustrating. I need the app to work all the time. I drive about 50,000 miles per year for my own business so the write off aspect is important. I’m considering other apps now and will likely change unless you be developers find some way to fix this issue.