What users complain about in Planoly: Social Media Planner
47 complaints about Planoly: Social Media Planner from 43 people, read from Google Play & Google Play reviews rated 1–3 stars (15 Mar 2019 – 18 Aug 2026). The most repeated complaint is “Working on my phone trying to get things organized when I have to stop working because th…”, with 5 reviews.
What they complain about
Complaints grouped by meaning, largest group first. Each name is a verbatim fragment of something somebody wrote, not an editorial label.
Working on my phone trying to get things organized when I have to stop working because th…
5 complaints · 3 peoplepain 52One scheduled post just disappeared into oblivion after 'supposedly' posting to instagram.
4 complaints · 3 peoplepain 12Both confirmed my account was cancelled and I was still Charged for the plan.
1 complaint · 1 personpain 40It just keeps saying “error try again later” Its basically unusable for me.
1 complaint · 1 personpain 40Planoly offers a great app in a lot of ways—- but litterally it logs you out creating the…
1 complaint · 1 personpain 63Planoly: Social Media Planner — Disappointed.
1 complaint · 1 personpain 27Planoly: Social Media Planner — Stole my money; glitchy.
1 complaint · 1 personpain 40I used to love this app!
1 complaint · 1 personpain 15you cannot do anything
1 complaint · 1 personpain 88Planoly: Social Media Planner — Hate the update!!!.
1 complaint · 1 personpain 40Terrible service, the reason I hadn’t switched services is because I had everything alrea…
1 complaint · 1 personpain 40The other issue is that I can’t post cross platform because the AR isn’t the same dependi…
1 complaint · 1 personpain 63
Did the last release help?
Complaints about v5.38.0 are 23 points less painful than v5.37.1. App Store only — Play reviews carry no version.
- v5.38.0234 complaints21 Dec 2024
- v5.37.1473 complaints13 Dec 2024
- v3.59543 complaints06 Nov 2021
The reviews themselves
40 of 47 complaints, most painful first. Every one links to the review on the store.
Planoly: Social Media Planner — Disappointed
At this point, the app truly is useless for me and I’ll have to cancel my subscription.
Planoly: Social Media Planner — Horrible from product to customer support
The internal editing system is useless.
Planoly: Social Media Planner — THE APP DOES NOT OPEN
you cannot do anything
Planoly: Social Media Planner — Crashes
App keeps crashing after creating an account.
Planoly: Social Media Planner — DONT DO IT!
The app does not work.
Planoly: Social Media Planner
Very frustrated and considering canceling and going back to manually posting
Planoly: Social Media Planner — Glitchy
I have to find workarounds to get basic things done (like adding to a carousel).
Planoly: Social Media Planner — Cover photos are a mess
I hope they fix this asap
Planoly: Social Media Planner
So far this app hasn't posted anything I've scheduled and it's disabled for a month unless I pay.
Planoly: Social Media Planner — Terrible Update
Also the inclusion of AI is terrible, STOP pushing it on your paying users and fix the actual issues.
Planoly: Social Media Planner — Post description gets lost every time
There is no way the description of my posts doesn’t get copied EVER and disappears every time I try to manually post something.
Planoly: Social Media Planner — Could Be Great - But Isn’t
The number of issues I’ve had with this app are so infuriating.
Planoly: Social Media Planner — System glitch
Planoly offers a great app in a lot of ways—- but litterally it logs you out creating the most frustrating TIME CONSUMING issues.
Planoly: Social Media Planner — At first it was 3 stars, but then I started typing…
The other issue is that I can’t post cross platform because the AR isn’t the same depending on the platform and I have to manually update the AR unlike if u post directly on the app.
Planoly: Social Media Planner — Nope
No matter if it’s Instagram’s rules but it’s a waste of my time to find out the app is not useful l.
Planoly: Social Media Planner — Can’t connect to Instagram account
I wish it would just stay logged in.
Planoly: Social Media Planner — Hate the update!!!
Planoly: Social Media Planner — Hate the update!!!.
Planoly: Social Media Planner — Avoid at all costs
Terrible service, the reason I hadn’t switched services is because I had everything already uploaded into their system.
Planoly: Social Media Planner — Will not connect to accounts
It just keeps saying “error try again later” Its basically unusable for me.
Planoly: Social Media Planner — Not worth it
Both confirmed my account was cancelled and I was still Charged for the plan.
Planoly: Social Media Planner — Unethical auto-renewal practices
Extremely disappointing.
Planoly: Social Media Planner — App deleted 2 weeks of scheduled pins
This company has terrible customer support.
Planoly: Social Media Planner — Wow, bad
Planoly: Social Media Planner — Wow, bad.
Planoly: Social Media Planner — new branding is a dealbreaker
i can find a boring buggy scheduler app anywhere, so why am i paying for this?
Planoly: Social Media Planner — Worst app ever
Planoly: Social Media Planner — Worst app ever.
Planoly: Social Media Planner — broken
Planoly: Social Media Planner — broken.
Planoly: Social Media Planner — Worst App Ever
Planoly: Social Media Planner — Worst App Ever.
Planoly: Social Media Planner
Ridiculously expensive.
Planoly: Social Media Planner — Stole my money; glitchy
Planoly: Social Media Planner — Stole my money; glitchy.
Planoly: Social Media Planner
They haven't fixed the issues & I reinstalled last week.Complete waste of $84!!
Planoly: Social Media Planner — Won’t let me create a new account
Deleting the app right after downloading because I went to create an account and kept getting an error saying my account couldn’t be created due an account existing with my email address - which is interesting because I’ve quite literally…
Planoly: Social Media Planner — Disappointed
Planoly: Social Media Planner — Disappointed.
Planoly: Social Media Planner
One scheduled post just disappeared into oblivion after 'supposedly' posting to instagram.
Planoly: Social Media Planner
Working on my phone trying to get things organized when I have to stop working because the app freezes up and becomes unusable.
Planoly: Social Media Planner — Terrible Experience
Planoly: Social Media Planner — Terrible Experience.
Planoly: Social Media Planner
I just wish the auto-post option didn't glitch as much as it does!
Planoly: Social Media Planner — DISAPPOINTED
Planoly: Social Media Planner — DISAPPOINTED.
Planoly: Social Media Planner — They delete comments and your data even if you’re a paying customer
They deleted everything in one day.
Planoly: Social Media Planner — ruined
deleting the app.
Planoly: Social Media Planner
It's super buggy.
Questions about Planoly: Social Media Planner
- What do users complain about in Planoly: Social Media Planner?
- The most repeated complaints, grouped by meaning: “Working on my phone trying to get things organized when I have to stop working because th…” (5); “One scheduled post just disappeared into oblivion after 'supposedly' posting to instagram” (4). Each theme name is quoted from a review, not a label we assigned.
- How many people complain about Planoly: Social Media Planner?
- 47 reviews rated 3 stars or below from 43 people on Google Play & Google Play, written between 15 Mar 2019 and 18 Aug 2026. The reviews themselves, each linked to the store, are listed on this page.
- Is this Planoly: Social Media Planner's store rating?
- No. Only reviews rated 3 stars or below are collected, so these numbers describe complaints and cannot be read as the app's App Store or Google Play score.
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