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What users complain about in Voice Recorder & Audio Editor

Creator toolsApp Store02 Dec 2016 → 31 Oct 2026

194 people complained about Voice Recorder & Audio Editor in App Store reviews rated 1–3 stars (02 Dec 2016 – 31 Oct 2026), 4 of them in the last 30 days. Most reported: recordings disappear or fail to save (30%); app crashes on update or feature use (15%); transcription feature does not work (10%).

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How to read these numbers: Only reviews rated 3 stars or below are collected, on purpose: this is a record of complaints, not a rating. It is not the app's App Store or Play Store score and must not be read as one.
People
194
194 reviews
Last 30 days
4
4 in the 30 before
Say what fails
96%
Distinct issues
7

What goes wrong in Voice Recorder & Audio Editor

Each review is sorted by what it says fails. Counts are people; the share is of all 194 people who complained.

  1. Recordings disappear or fail to save

    30%

    59 people · 2 in the last 30 days · latest 8d ago

    user·b653· App Store· 30 Jan 2026original ↗
    “I used this app for years and it was very reliable but suddenly all of my old recordings disappeared. Nothing in recently deleted. Lost some really important stuff.”v6.0.8
    2 more reviews
    user·630d· App Store· 16 Jun 2026original ↗
    “This used to be a great app, but over the last few months it has failed to save my recordings. Although the title of the audio file is there, it has zero bytes and the recording is lost. I’ve had to explore other options as this app is no longer reliable”v6.0.8
    user·734c· App Store· 03 Apr 2025original ↗
    “After the recent update near the end of March 2025, the app now no longer correctly saves your recordings, nor lets you play them back. Same thing with this app on my daughter’s phone. The last few times we tried to use it (for very important things), it failed. Those recordings…”v6.0.2
  2. App crashes on update or feature use

    15%

    30 people · 1 in the last 30 days · latest 8d ago

    user·c551· App Store· 19 Apr 2025original ↗
    “Since the last update, the app crashes when you attempt to move a recording into a folder. Please mitigate, thanks.”v6.0.5
    2 more reviews
    user·dce7· App Store· 22 Mar 2025original ↗
    “This was my favorite app. Now that the 6.0 update is out it crashes during my recording. It will it let me name the recording, I can’t see what I’m typing. Whatever you did in this update broke it. Please fix it!!”v6.0
    user·b07e· App Store· 07 May 2025original ↗
    “There are multiple issues ever since the latest upgrade. The app crashes, failing to play the recording or fail to export. It was flawless until you guys decided to revamp it. Good intentions but with poor execution. Please fix it!”v6.0.7
  3. Transcription feature does not work

    10%

    19 people · 0 in the last 30 days · latest 08 Jul 2026

    user·234b· App Store· 29 Mar 2019original ↗
    “Honestly don’t waste your money paying for the transcription feature because it doesn’t work. If you’re only recording then you should be fine so just use the free version.”v3.3
    2 more reviews
    user·7e07· App Store· 14 May 2025original ↗
    “I started my free trial to unlock the transcription feature. It stopped recognising text about 10 minutes into the process. It caused the screen to go dark, even though I changed the display setting on my iPhone to never turn off the screen. I tried three times but it wasted so…”v6.0.7
    user·ec66· App Store· 12 Dec 2018original ↗
    “While the transcription feature is good in principle, the ‘restart’ or ‘continue’ options do nothing, meaning that if you stop a transcription for any reason, you then lose the ability to transcribe the file ever again. A serious bug in software I paid for, and the only reason I…”v3.3
  4. Support contact form broken

    9%

    17 people · 0 in the last 30 days · latest 17 Sept 2026

    user·56d4· App Store· 26 Aug 2026original ↗
    “I was happy with the recording quality of the app but the backup function did not work and, what is worse, there is no way to contact customer support. They do not respond to emails, and the websites contact form leads to an error message. Use something else for important calls”v6.0.8
    2 more reviews
    user·ecb6· App Store· 09 May 2025original ↗
    “I cannot find the voice activation function that I bought his app for. I’ve tried to get a technician to help but no response. Next step is attempting a refund. Any advice from successful users?”v6.0.7
    user·659f· App Store· 17 Sept 2026original ↗
    “if you send tapmedialtd a message on their site, it fails to send. THEY DO NOT GIVE A CARE TO HELP. THEY ARE HORRIBLE,”v6.0.8
  5. Cannot trim or edit audio recordings

    7%

    13 people · 1 in the last 30 days · latest 24d ago

    user·becb· App Store· 28 Apr 2025original ↗
    “I used to love this app as I could record whatever I needed and trim it to send to other people. With this new update, I can’t trim recordings meaning I can no longer send files to people. This app wasn’t broken so I’m not sure why they fixed it.”v6.0.6
    2 more reviews
    user·8156· App Store· 22 Feb 2017original ↗
    “This records quite clearly, but cannot edit out any unwanted parts recordings!”v2.1
    user·33e9· App Store· 24d agooriginal ↗
    “Based on reviews, this is a bug that started with an update about a year ago. The app hasn’t been updated in the past year and so this bug is still present. If you trim a recording, you won’t be able to save it.”v6.0.8
  6. Call recording feature does not work

    5%

    9 people · 0 in the last 30 days · latest 28 Oct 2025

    user·a7c4· App Store· 24 Apr 2025original ↗
    “Call recorder does not work!”v6.0.6
    2 more reviews
    user·3d94· App Store· 31 Mar 2019original ↗
    “All was going well until I paid to upgrade and record phone calls. This feature doesn’t work at all. It just keeps asking me to enter my phone number, sends a verification code, I enter code, then it starts the whole verification thing again. Worst thing is I can’t exit the veri…”v3.3
    user·3fd5· App Store· 01 Oct 2024original ↗
    “This app if fine in its free version which does not allow for recording phone calls. However, I upgraded to the paid version to enable me to do just that and the app failed miserably. I’ve requested a refund.”v5.4
  7. Inappropriate or pornographic ads

    3%

    5 people · 0 in the last 30 days · latest 22 Aug 2026

    user·b2ec· App Store· 22 Aug 2026original ↗
    “The record and playback functions work well. To get a text transcript, you have to pay a fee. The biggest issue is playback shows inappropriate ads with scantily clad people. No other app or browser gives me these types of ads, because I stay away from that type of content. Ther…”v6.0.8
    2 more reviews
    user·e318· App Store· 04 Apr 2025original ↗
    “After using and loving Voice Recorder for years, upgraded to v6.0. Was immediately bombarded with blatantly pornographic ads…as my family watched. Deleting immediately from my phone!!! Beware!!!”v6.0.2
    user·2137· App Store· 01 Aug 2026original ↗
    “Love this app, but hate the ads. They are very sexualized and it’s disturbing.”v6.0.8

4% of complaints say only that the app is bad, without saying what fails; they count as complaints but under no issue. A review can report more than one issue, so the shares do not add up to 100%.

What each release brought

Complaints per App Store version, newest first, with the issue reported most against it. A new version has had fewer days to collect complaints, so compare what is reported more than how much.

  • v6.0.8Most reported: Recordings disappear or fail to save (24)63 complaints · 24 Jul 2025
  • v6.0.7Most reported: Recordings disappear or fail to save (8)23 complaints · 05 May 2025
  • v6.0.6Most reported: App crashes on update or feature use (2)14 complaints · 23 Apr 2025
  • v6.0.5Most reported: App crashes on update or feature use (3)9 complaints · 18 Apr 2025
  • v6.0.4Most reported: App crashes on update or feature use (2)11 complaints · 09 Apr 2025
  • v6.0.2Most reported: Recordings disappear or fail to save (9)20 complaints · 26 Mar 2025
  • v6.0.1Most reported: Recordings disappear or fail to save (2)6 complaints · 24 Mar 2025
  • v6.0Most reported: App crashes on update or feature use (9)12 complaints · 21 Mar 2025
  • v5.4Most reported: Call recording feature does not work (3)8 complaints · 06 Apr 2024
  • v5.3Most reported: Transcription feature does not work (2)3 complaints · 07 Dec 2022
  • v3.3Most reported: Transcription feature does not work (5)18 complaints · 28 Oct 2018

The reviews themselves

40 of 194 complaints: the ones that say what fails first, newest first. Every one links to the review on the store.

  • user·315bApp Storev6.0.88d agoon the store ↗

    All my stuff is gone

    I was going through all of my recordings that I needed for custody court and were my proof to help get my son back and the next second, they all disappeared and the app won’t stay open on my phone now.So I am very unhappy with this and now I don’t know what to do..

  • user·0089App Storev6.0.88d agoon the store ↗

    Wrong Reception

    It’s taking forever to upload files, ticks me off!

  • user·33e9App Storev6.0.824d agoon the store ↗

    Can’t save trimmed recordings

    Based on reviews, this is a bug that started with an update about a year ago. The app hasn’t been updated in the past year and so this bug is still present. If you trim a recording, you won’t be able to save it.

  • user·f6c7App Storev6.0.829d agoon the store ↗

    It deleted all my voice recording

    Smh

  • user·7aa6App Storev6.0.809 Oct 2026on the store ↗

    Do not download

    Don’t download this app, it says it’s free but it is not, so it is a lie and a con.

  • user·ed41App Storev6.0.827 Sept 2026on the store ↗

    Editing issues

    Recording function is pretty good but it doesn’t all to edit and save. Some bug they need to fix. I even started the monthly subscription (after having purchased it earlier) still can’t edit n save. No help from developers!

  • user·652aApp Storev6.0.823 Sept 2026on the store ↗

    Google Drive cloud not functional

    I so so so want to give this app 5 stars. It’s great. Unfortunately, one core function I need is to be able to integrate it with my Google Drive, and I can’t. I get an error message from Google telling me the app is attempting to access sensitive information and is blocked from my Google Drive account. Either the app is up to something sketchy, or there’s something else preventing it from syncing with my Drive. Either way, it means I won’t be able to use this app as is.

  • user·659fApp Storev6.0.817 Sept 2026on the store ↗

    horrible

    if you send tapmedialtd a message on their site, it fails to send. THEY DO NOT GIVE A CARE TO HELP. THEY ARE HORRIBLE,

  • user·7b8bApp Storev6.0.803 Sept 2026on the store ↗

    Stopped working, no support

    I’ve used this app for years, I even paid for it back in the day when it wasn’t subscription. The app won’t open anymore so I lost all my recordings, luckily I had it saved on my cloud because it was synced. Look elsewhere!

  • user·56d4App Storev6.0.826 Aug 2026on the store ↗

    Customer support non existent

    I was happy with the recording quality of the app but the backup function did not work and, what is worse, there is no way to contact customer support. They do not respond to emails, and the websites contact form leads to an error message. Use something else for important calls

  • user·b2ecApp Storev6.0.822 Aug 2026on the store ↗

    Inappropriate ads

    The record and playback functions work well. To get a text transcript, you have to pay a fee. The biggest issue is playback shows inappropriate ads with scantily clad people. No other app or browser gives me these types of ads, because I stay away from that type of content. There is no way to say I don’t like this type of ad, or this ad is offensive. For this reason, I’m going elsewhere for a recorder

  • user·15c6App Storev6.0.814 Aug 2026on the store ↗

    Glitchy editing

    This records fine but you’re better off using the free recorder with the iPhone memo. Try trimming a recording in this app and it will randomly edit the recording rather than what you have selected. Straight up garbage

  • user·87b4App Storev6.0.812 Aug 2026on the store ↗

    No longer works

    I have been using this app for many years and always loved it until recently. Now, it’s filled with ads and the recordings will not pick up voices at all. It’s not my device because every other app can pick up voice.

  • user·2137App Storev6.0.801 Aug 2026on the store ↗

    Sexual Ads

    Love this app, but hate the ads. They are very sexualized and it’s disturbing.

  • user·2784App Storev6.0.829 Jul 2026on the store ↗

    Restricting for no reason

    I conduct business and record calls at times for notetaking and summary this app consistently guards what it will and will not do example. I just had a call where I’m talking about mining and minerals. I wanted to summarize the call and it told me it could not do it because it’s talking about mining and minerals, which is ridiculous. This is just one example. I would advise to stay away from this app and I requesting my money back because it’s useless at this point.

  • user·8784App Storev6.0.826 Jul 2026on the store ↗

    Useless

    The audio cuts out randomly seemingly and all the time

  • user·9b17App Storev6.0.821 Jul 2026on the store ↗

    Glitchy

    Terrible and doesn't save files. Ordering the files system is completely useless.

  • user·db6dApp Storev6.0.813 Jul 2026on the store ↗

    Used to be the only iOS app

    Now it's crashing with too many features

  • user·9628App Storev6.0.813 Jul 2026on the store ↗

    Switched on me

    I bought your app then reset my phone recently. Now you want me to pay again to remove ads.

  • user·f98fApp Storev6.0.809 Jul 2026on the store ↗

    Beware of your recording automatically disappearing!!

    I am extremely disappointed in this product. I first had a 5 day free trial and then was automatically charged for a monthly subscription. I would not have minded that except that a very important 3 hour recording was automatically deleted. I send two emails to customer support and never heard back. I’d give them a zero rating if I could.

  • user·f2aeApp Storev6.0.808 Jul 2026on the store ↗

    Bug fixes

    I love this app but I keep getting a notification that says “no speech detected” and I genuinely don’t know what to do.

  • user·f8bfApp Storev6.0.804 Jul 2026on the store ↗

    Support needed

    I upgraded to include transcription. One of my files (EPPP) has 8 folders in it. Each folder had multiple recordings. Three recordings in one of the folders have been transcribed. ALL of the recordings and transcriptions in this file have been deleted. I have other, multiple files with multiple recordings none of which have been deleted. I’m not sure what has happened but am needing this content to be recovered. I was unable to send the email thru the app and when tried to send via the website, received an error message. ------ App: Voice Recorder 6.0.43 Device: iPhone15,3 (26.5) Locale: en_US iCloud: YES Free: 3.4 GB Files: 136

  • user·0ec6App Storev6.0.824 Jun 2026on the store ↗

    Cannot access recordings. Waste of time! Used to be great. What went wrong?

    Having same issue. Cannot access stored recordings. Why not? Why are they in the cloud and not on my

  • user·5cb6App Storev6.0.822 Jun 2026on the store ↗

    Contains XXX ads

    USES TEMU X-RATED ADS. PARENTS BEWARE

  • user·fb28App Storev6.0.821 Jun 2026on the store ↗

    Lost Recordings

    Many times I have sent a recording to someone only for it to be a recording from the previous week. Now, today’s recording has just disappeared. Frustrating.

  • user·630dApp Storev6.0.816 Jun 2026on the store ↗

    Used to be good

    This used to be a great app, but over the last few months it has failed to save my recordings. Although the title of the audio file is there, it has zero bytes and the recording is lost. I’ve had to explore other options as this app is no longer reliable

  • user·e609App Storev6.0.813 Jun 2026on the store ↗

    Won’t download based all the bad reviews

    Clearly this WAS a good app. Reviews were good years ago but now it’s all negative, glitchy, losing recordings etc, so great as it initially sounded I’m not going to waste my money. Why don’t these app firms monitor reviews?

  • user·1932App Storev6.0.810 Jun 2026on the store ↗

    Terrible

    I have been recording for 30 Min pressed stop and save as….but the file just disappeared and nowhere to be seen. What a waste of time!

  • user·de09App Storev6.0.829 May 2026on the store ↗

    okay, buggy

    first of all i purchased this app a while ago and use it from time to time. even though it was purchased i see outside ads and ads that say to get rid of the add i just need to pay $4.99 a month. you get other apps too for that price but i didn’t buy and dont want the other apps, so its $60/year to get rid of the ads for one recording app. also, several times i’ve made a recording and it sort of disappears. did one for 10 min yesterday but only said 10 sec recorded though it would somehow play. this morning it shows the correct length. frustrating when worried about whether you got the audio or not.

  • user·8ec2App Storev6.0.821 May 2026on the store ↗

    Mehhh 👎

    If you would like to do anything else special ha ha you’ll have to pay four dollars every time this is a waste of time just keep the Voice Memos app. I was trying to do an overlapping thing like it said it could do, but no, it just lied all advertisement.

  • user·82e2App Storev6.0.818 May 2026on the store ↗

    Not a fan of

    Hate the temu ads

  • user·2bd8App Storev6.0.813 May 2026on the store ↗

    New update

    I’ve been using the app for a while now and since the new update I lost so many files and I can’t keep now ones. I’m not to sure on where to get my newest audio. Can someone help me please

  • user·a392App Storev6.0.804 Apr 2026on the store ↗

    Used to be great

    I used this for years but now it’s over complicated and doesn’t work on my iphone14 Keeps insisting I stop recording when I’m not recording.

  • user·cc35App Storev6.0.817 Mar 2026on the store ↗

    Garbage!

    I had an old version that worked well. I downloaded the current version on my new phone, and recorded a conversation. When I went back to review, the recording has been uploaded to the cloud and I can not retrieve it.

  • user·cd0fApp Storev6.0.807 Mar 2026on the store ↗

    Important recording lost

    I have lost all of my recording after this app update even I have configured to save on the cloud , sent several emails to the support team , haven’t yet reviewed a single response ; as there were very important recording @ support team please reply ??

  • user·0c19App Storev6.0.819 Feb 2026on the store ↗

    Worst app

    You can’t get the recordings off at all, also covered in horrid advertising

  • user·07c6App Storev6.0.817 Feb 2026on the store ↗

    Can’t transcribe

    Paid for the upgrade to transcribe but it doesn’t work. Have followed the support guidance with no result. Tried to send a message to support and it said won’t send url not recognised. Very frustrating

  • user·5735App Storev6.0.811 Feb 2026on the store ↗

    Useless

    Says it’s recording, asked me for a file name to save it and now it says there’s no recording

  • user·eb7cApp Storev6.0.801 Feb 2026on the store ↗

    Lost files!!!!!

    Hi there, a large amount of my files from the Voice Recorder app have disappeared. They are not in my iCloud my Google Drive or any of my previous phones. I don’t know how to find them again. Please advise. I tried to contact you on the tap media.co.UK site but it goes to a broken link

  • user·1caaApp Storev6.0.830 Jan 2026on the store ↗

    Gone horribly wrong

    This used to be a great app and I have used it to record lots of stuff for work and for personal use (so I have lots of experience of how it works). I decided to try the upgrade to Pro . . . And it is a nightmare. I am completely furious and let-down. I recorded an important conversation with my medical consultant and all was working during the call. But afterwards, the recording suddenly vanished. The file is still there, and titled, but it has zero bytes in it. It has a cloud symbol next to it (suggesting that the recording might have been moved to the cloud - even though i didn’t ask for that) but when I click this, absolutely nothing happens. So a vital recording has has been lost by the app. Unbelievable! I will never use this app again, as it can no longer be trusted. Extremely annoying and disappointing.

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Questions about Voice Recorder & Audio Editor

What do users complain about in Voice Recorder & Audio Editor?
The specific problems reported most, counted by people: Recordings disappear or fail to save (59 people, 30%); App crashes on update or feature use (30 people, 15%); Transcription feature does not work (19 people, 10%); Support contact form broken (17 people, 9%); Cannot trim or edit audio recordings (13 people, 7%). 4% of complaints say only that the app is bad, without saying what fails.
How many people complain about Voice Recorder & Audio Editor?
194 reviews rated 3 stars or below from 194 people on App Store, written between 02 Dec 2016 and 31 Oct 2026; 4 people in the last 30 days. The reviews themselves, each linked to the store, are listed on this page.
What do people report about the latest Voice Recorder & Audio Editor update?
Version 6.0.8 (first reviewed 24 Jul 2025) has 63 complaints on the App Store; the issue reported most against it is recordings disappear or fail to save (24 people). Google Play reviews carry no version.
Is this Voice Recorder & Audio Editor's store rating?
No. Only reviews rated 3 stars or below are collected, so these numbers describe complaints and cannot be read as the app's App Store or Google Play score.

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