Other: what users complain about
Each page is a problem many people hit with a product they already use — a pain point, not a startup idea on its own. Ranked by score; pages that are ideas carry their own label.
Poor Customer Support
Customer support is consistently reported as inadequate and frustrating, with users experiencing unhelpful interactions and a lack of responsiveness from staff. Many customers feel abandoned, as their issues remain unresolved and communication is poor, leading to a negative overall experience.
Feature request addressing user problems
There is a recurring issue regarding the identification and articulation of problems related to feature requests. This indicates a need for clearer communication and understanding of the underlying challenges that users face.
Payroll & HR: Login and authentication failures in apps
Users are experiencing significant frustration with the login and authentication process of the payroll and HR app, often facing repeated failures and the need to reset passwords. This leads to inconvenience and a lack of access to essential features, impacting overall user satisfaction.
Shipping & delivery: Horrible customer service and support experiences
Customers are experiencing significant dissatisfaction with the quality of customer service provided by shipping and delivery companies. Many express frustration with automated systems that fail to address their issues effectively.
Security & access: Frustrating login and authentication experiences
Users are experiencing significant frustration and dissatisfaction with the Microsoft Authenticator app due to its poor functionality and user experience. Many report being unable to access their accounts after restoring from a backup, leading to a frustrating cycle of login issues.
Shipping & delivery: Unable to change delivery options or upgrade service
Users are experiencing significant frustrations with the shipping and delivery services, particularly related to the inability to change delivery options and app functionality issues. These problems are compounded by poor service quality, including delays and inadequate information for accessing delivery locations.
Poor user experience in GroupMe
GroupMe suffers from a poor user experience characterized by a clunky interface and significant delays in message delivery. Users find it less intuitive and efficient compared to other social messaging apps, leading to frustration and dissatisfaction.
Accounting & invoicing: Invoicing and tax features are frustratingly inadequate
Users are experiencing significant frustration with invoicing and payment systems due to incorrect categorization, unexpected fees, and limitations on features that were once straightforward. This has led to feelings of disappointment and aggravation, as the tools intended to simplify invoicing are now perceived as cumbersome and unreliable.
Team chat: Endless login loop and verification errors
Users are experiencing persistent login and authentication issues, including error messages and endless loops that prevent access to the app. These problems render the app ineffective, particularly when users need it for urgent tasks.
Search: Lack of customer support and responsiveness
Customer service is consistently perceived as inadequate, with complaints highlighting poor responsiveness and overall dissatisfaction. Many customers express frustration over the perceived lack of value and support from companies, particularly in the context of billing and service issues.
Frustrating Microsoft Account Authentication Issues
Users face significant frustration and inconvenience with Microsoft account security measures, particularly due to the reliance on mobile authenticator apps for logging in. This reliance leads to confusion and inefficiency, especially when notifications fail or access to the phone is restricted.
Booking & appointments: Lack of customer support for appointment issues
Customers are experiencing significant frustration due to inadequate customer support when facing issues with the booking app. This lack of effective communication and assistance is leading to dissatisfaction with the service and a perceived lack of value in their subscriptions.
Team chat: Notification issues across multiple devices
Users are experiencing significant issues with notifications and overall app responsiveness, leading to frustration and dissatisfaction. Problems include unreliable notifications, difficulty viewing past conversations, and a poor notification process across devices.
Payroll & HR: Confusing and hard to use onboarding experience
Users find the payroll and HR app frustratingly difficult to navigate, citing issues such as glitches, confusing interfaces, and slow performance. Many report that essential functions, like tracking hours and submitting time off, have become unnecessarily complicated since the switch to UKG Pro.
Payroll & HR: Booking and scheduling features are outdated and confusing
Scheduling programs are outdated and confusing, leading to significant user frustration. Additionally, issues such as poor performance, lack of timely notifications, and bugs contribute to a negative experience that can impact employee management.
Search: Login and authentication failures across multiple apps
Users are experiencing significant difficulties with the login and authentication process of the app, leading to frustration and inability to access services. Common issues include app crashes during login, failed email verification, and ineffective one-time password (OTP) systems.
Frustration with StyleSeat for Stylists
Users experience significant frustration with StyleSeat due to its slow messaging system, which leads to poor response times. Additionally, stylists find the platform ineffective for acquiring new clients and promoting their businesses.
Accounting & invoicing: Horrible customer service across multiple platforms
Customers consistently report experiencing poor customer service across various accounting and invoicing platforms. This dissatisfaction is compounded by rising subscription costs and issues with service accessibility.
Accounting & invoicing: Too expensive pricing and plans for invoicing apps
Many users find the pricing of invoicing apps to be excessively high, especially when their invoicing needs are minimal. This has led to dissatisfaction and a consideration of switching to alternative solutions due to repeated price increases and limited features.
Resume optimization for job applications
Job seekers need tools to optimize their resumes by identifying weak sections, missing keywords, and skills gaps to improve their chances of being noticed by employers. Additionally, there is a demand for automation in matching job postings with resumes to highlight missing keywords and enhance application effectiveness.
Payroll & HR: Can't clock in and out properly
Users are frustrated with the app's poor performance, including slow loading times and frequent glitches that hinder their ability to clock in and out effectively. This leads to significant issues with attendance tracking and overall dissatisfaction with the payroll system.
Budget-friendly gaming PC build compatibility check
Users are struggling to build a gaming PC that is both budget-friendly and compatible with future upgrades. They seek guidance on selecting components that balance performance and affordability while ensuring all parts work well together.
Centralized Personal Organization System
Users are seeking a centralized system to organize tasks, ideas, and reminders without relying on existing tools. They desire a solution that prioritizes privacy and integrates multiple functionalities, avoiding manual data entry and data selling.
Liability Clauses and Missing Protections
Liability clauses in legal documents often create risks for users, and there is a lack of protections that need to be addressed. Additionally, content should be tailored to feel native to the platform rather than simply being copied and pasted.
Need for Better Channel Organization in Discord
Users are frustrated with the inability to manually organize channels in Discord. They seek a platform that allows for better channel organization within servers.
Manual Community Engagement Strategies
The shared underlying problem is the challenge of scaling manual outreach efforts while maintaining effective communication with the relevant community. Although manual engagement has proven effective, it is time-consuming and introduces risks when expedited.
Affordable Social Media Solutions for Small Businesses
Small businesses are in need of affordable social media solutions as they cannot afford traditional agencies. This unmet demand presents an opportunity for cost-effective services tailored to their needs.
Control over software updates
Users are frustrated by the lack of control over software updates, leading to lost projects and ongoing work. This issue is particularly pronounced for those relying on web-based alternatives that may not match the stability and functionality of native applications.
Influencing Customer Psychology
The shared underlying problem is the challenge of effectively influencing customer psychology in sales. This involves understanding and navigating the complexities of customer behavior to achieve successful outcomes.
Booking & appointments: Booking and scheduling issues across multiple platforms
Customers face issues with unexpected charges and a lack of pricing transparency when booking appointments, leading to frustration and dissatisfaction. Additionally, technical problems with booking systems hinder the scheduling process, causing missed opportunities for both service providers and clients.
Feeding pump for medical needs
There is a need for a feeding pump that directly delivers nutrition into the stomach for medical purposes. Users are seeking a reliable solution that meets their specific medical requirements.
Frustration with Canva for Video Graphics
Users express frustration with graphic design tools, particularly Canva, citing issues with clutter, non-intuitive interfaces, and poor performance in batch editing. Additionally, there are complaints about other software like Affinity and Photoshop, indicating a broader dissatisfaction with the usability and functionality of current design applications.
Optimizing Paid Search for Lead Generation
The market is transitioning from static data activation to dynamic go-to-market intelligence, indicating a need for more responsive strategies. Additionally, reliance on manual processes in paid media strategies may hinder efficiency and effectiveness, especially as buyers increasingly utilize AI tools in their decision-making.
Restaurant recommendations for vegan options
People are seeking restaurant recommendations that offer vegan options to accommodate their dietary preferences and those of their guests. They are looking for places that also provide a pleasant dining experience for non-vegans.
AI Hardware Obsolescence Concerns
AI hardware is becoming obsolete at a faster rate, leading to concerns about the sustainability of demand. This situation is exacerbated by the risk of anticipated demand being an illusion and the concentration of revenue among a small number of customers.
Select Multiple Files Efficiently
Users are looking for a way to select multiple files at once across different platforms. They are specifically interested in solutions for video workflows, Google Sheets, and multi-page PDF files.
More Prominent Pie/Crust Notes in Fragrances
Users are dissatisfied with the lack of prominence of pie/crust notes in certain fragrances. There are also concerns about the projection and longevity of these fragrances, affecting their overall appeal.
Laptop performance over weight and thinness
The shared underlying problem is that users prioritize performance over weight and thinness when selecting laptops, yet they still desire lightweight and portable options. Many individuals express frustration with the performance of cheaper laptops, indicating a need for better-performing devices that also offer some degree of portability.
Other categories
Every tracked market
Top score in this category: 50.7.