HelpDesk Host: Help desk & support: Customer support scams and fraud alerts
There is a pervasive issue with scams being associated with help desk and customer support services. Numerous reports indicate that individuals are being misled and defrauded by scammers posing as legitimate customer service representatives.
94 different people have complained about this since 20 Jun 2023, most recently on 22 Sept 2026.
- “HelpDesk Host — Got into my bank app - SCAM.”
94 people in 94 posts across 1 source · 0 in the last 30 days, 1 in the 30 before
The pain
shares of 94 peopleWhat goes wrong, and for whom
- Who
- 94 people using HelpDesk Host, Customer App - Zoho Assist and Zendesk Support
- What goes wrong
- Prompts users to open financial apps22 people · 23%
- App enables remote screen sharing access20 people · 21%
- Asks for session code to connect9 people · 10%
- Since
- 20 Jun 2023 → 22 Sept 2026
Is this a startup idea?
Not directly. These are complaints about a product or service people already use — the fix belongs first to that provider.
- Complaints are about
- HelpDesk Host, Customer App - Zoho Assist and Zendesk Support
- Looking for something else
- 0% want an alternative · 0% ask the provider for a feature
- What the numbers say
- Almost nobody is looking for a different product — people want this provider to fix it, not a new option.
The pain — what people say
Their asks, who is writing, and the posts themselves
What people were doing
Every post behind this page, by what its author was doing — and when each one was written
- Complaint94100%
Sources
94 signals · 1 sources
Evidence
Raw public posts behind this opportunity — click through to the original
HelpDesk Host — SCAM! SCAM! SCAM! Don’t use this app it’s used by third world criminals. If you use it you will be scammed. Thought I was contacting PayPal got the number from google guess I’m gonna stop using them to. Connected to some man from India that told me they had to verify my PayPal account by downloading…
HelpDesk Host — Got into my bank app - SCAM Please don't reply to my review trying to defend this crummy app, which is basically theft on wheels. I caught you guys red-handed trying to steal money directly out of my bank account. I had to change my user ID because somebody kept on trying to change my email address…
HelpDesk Host — Got scammed through it — I got scammed today and lost all of my cripto currency. The scammers used this app to impersonate the support team from Coinbase while claiming to help me secure my account after an invasion attempt. They gave me a code which showed me the logo of Coinbase, making it all seem…
HelpDesk Host — Facebook SCAM — They tried to look at my financial apps which had nothing to do with my business account on FACEBOOK. And claimed someone was trying to buy cryptocurrency and that they needed to see my Venmo, Cash app accounts..the crazy thing is that the number popped up in the Meta Business Suite…
HelpDesk Host — TOTAL SCAM — This is a total scam. I had an issue with a payment through eBay. I contacted eBay customer service which I thought was them. They had me download this app at least three people were working on this and gave me different codes they told me I had to set up eBay with the Venmo so they got…
Market and score
Products already there, how the score moved, and what it is made of
Opportunity history
Every score change is stored as a snapshot — click a sub-score to overlay it
Why did it move?
Score unchanged at 25.7 · 13 Nov 2026, 03:00 → 04:15 UTC
How the score was measured40 measured values behind the seven sub-scores · each shows the value, then the points it earned out of 100Show ↓Hide ↑
Questions about this idea
- Is Help desk & support: Customer support scams and fraud alerts a startup idea?
- Not directly. These are complaints about a product or service people already use, and the fix belongs first to that provider. The page shows what is frustrating users and how badly — not an open market to start a company in.
- How many people have this problem?
- 94 different people described it independently, in 94 mentions, the earliest from 20 Jun 2023 and the most recent from 22 Sept 2026. The quotes, with dates and links to the originals, are in the Evidence section.
- Is this problem getting worse?
- Status: steady — no change the counts can show. 0 people raised it in the last 30 days and 1 in the 30 days before; the status compares its share of everything collected from the same source, so collecting more or less cannot create a trend.
Adjacent opportunities
Nearest neighbours by embedding similarity
Have you run into this?
Written by readers, except comments marked Team, which are ours. Not part of the evidence above and not counted in any score.
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HelpDesk Host seems to be a major issue, with scammers pretending to be from Apple or Facebook and tricking people into giving away personal info. We've seen 112 people mention similar experiences. If you've been through this, did reaching out to the real support team help at all, and what did they advise you to do?