Tax & Public Service Apps: what users complain about
Each page is a problem many people hit with a product they already use — a pain point, not a startup idea on its own. Ranked by score; pages that are ideas carry their own label.
eTax Mobile - Errors and Usage Challenges
The eTax Mobile application is plagued by continuous errors, causing significant frustration for users who struggle to complete tax submissions and transactions. Users frequently encounter issues such as system errors, failure to update, and inability to access necessary features, leading to a poor overall experience.
Unable to Update eTax Mobile
Users are unable to update the eTax Mobile app to the latest version, leading to frustration as they cannot access the app with older versions. This creates a cycle of being prompted to update without a viable option to do so, rendering the app unusable for many.
Other categories
Every tracked market
Top score in this category: 49.2.